---
title: 'AI / Machine Learning Engineer at CyberMedia Technologies'
canonical: 'https://feeny.ai/job/ai-machine-learning-engineer-cybermedia-technologies-united-states-n8z5mxgaz2a1'
type: 'job'
last_seen: '2026-09-05'
---

# AI / Machine Learning Engineer at CyberMedia Technologies

- **Company:** CyberMedia Technologies
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-01-30
- **Last confirmed live:** 2026-09-05
- **Apply:** https://job-boards.greenhouse.io/cybermediatechnologies/jobs/5102656008

## Job description

CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers’ bespoke mission requirements, are enabling this future every day.

The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community.

We are seeking to hire a AI/Machine Learning Engineer to our team!

Role Overview: As an AI/ML Engineer for CTEC, you will develop Agentic AI systems designed to automate and optimize health benefits determinations for the Office of Personnel Management (OPM). Unlike traditional "black-box" models, your work will focus on marrying the reasoning capabilities of Large Language Models (LLMs) with deterministic, rule-driven patterns to ensure accuracy, auditability, and compliance in complex decision-making workflows.

Duties and Responsibilities:

- Agentic System Architecture: Design and deploy autonomous AI agents capable of multi-step reasoning, tool-use, and self-correction to navigate complex federal benefit policies.
- Deterministic Logic Integration: Develop "Guardrail" layers that synchronize probabilistic LLM outputs with rigid business rules, ensuring benefit determinations adhere strictly to legal and regulatory frameworks.
- RAG & Knowledge Engineering: Implement advanced Retrieval-Augmented Generation (RAG) solutions, utilizing layout-aware parsing to extract information from dense manuals/documentation and unstructured data.
- Hybrid Model Development: Design and evaluate machine learning models that support both data-driven predictions and symbolic/rule-based automation.
- MLOps & Agent Monitoring: Deploy models into cloud environments with a focus on LLM-specific observability (tracing reasoning loops, monitoring for hallucinations, and detecting data drift in logic).
- Auditability & Explainability: Ensure every AI-driven determination has a clear, human-readable "audit trail" or reasoning chain that justifies the outcome based on source documentation.
- Collaboration: Work alongside solution architects and business stakeholders to translate complex health insurance policies into executable AI logic.

Skills & Work Experience:

- Professional Experience: 5+ years in Machine Learning or Data Science, with at least 2 years of hands-on experience with LLM orchestration and Generative AI frameworks.
- Agentic Frameworks: Proficiency with tools such as LangChain, LangGraph, CrewAI, or Semantic Kernel for building multi-step agent workflows.
- Core Development: Strong proficiency in Python and experience with standard frameworks (PyTorch, TensorFlow, or Scikit-learn)
- Data Engineering: Strong SQL skills and experience with distributed data processing (Spark/PySpark) to handle large-scale enterprise data.
- Analytical Rigor: Ability to debug non-deterministic systems and implement rigorous evaluation frameworks (e.g., RAGAS, LLM-as-a-judge) data platforms.

Preferred:

- Experience with Azure Machine Learning, Azure AI services, or similar cloud AI platforms.
- Experience implementing Generative AI, LLM, or RAG-based solutions.
- Experience supporting federal IT modernization or data transformation programs.
- Familiarity with healthcare, insurance, or benefits administration data environments.
- Experience applying data governance, privacy, and security best practices in AI/ML solutions.

Education:

Bachelor’s degree in Computer Science, Data Science, Engineering, or a related discipline. Master’s degree preferred. Equivalent professional experience will be considered in lieu of a degree.

Clearance: Must be a U.S. citizen and be able to obtain an OPM Public Trust clearance. If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including:

- Paid vacation & Sick leave

- Health insurance coverage

- Career training

- Performance bonus programs

- 401K contribution & Employer Match

- 11 Federal Holidays

## About CyberMedia Technologies

## Company Overview
- **One-liner**: Cybermedia Technologies (CTEC) is a federal IT modernization, cloud, cybersecurity, and workforce training company that helps government agencies modernize legacy systems and secure mission-critical operations.
- **Entity Type**: Private (owned by Main Street Capital following a 2023 majority recapitalization)
- **Headquarters**: McLean, Virginia, United States
- **Founded**: 1996
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: IT Services and IT Consulting, specializing in federal government contracting
- **Target customers**: U.S. federal civil, defense, and national security agencies (DHS, DOD, OPM, DAU, IRS, DCSA, etc.)
- **Mission or purpose statement**: “We modernize legacy infrastructure, secure mission-critical systems and design digital experiences that impact millions of federal workers & American citizens every day.” [ctec-corp.com](https://www.ctec-corp.com/)

## Products & Services
- **IT Modernization**: Transform legacy IT infrastructure into modern, scalable systems to accelerate digital transformation. Examples include upgrading OPM’s 80+ legacy systems and replacing aging IRS systems handling 150M+ W2s and 250M tax documents. [ctec-corp.com](https://www.ctec-corp.com/)
- **Cloud & Cybersecurity**: Protect mission-critical systems, applications, and services across hybrid and multi-cloud environments. [ctec-corp.com](https://www.ctec-corp.com/)
- **Workforce Training & Human Capital Solutions**: Develop custom-tailored training curriculum, learning assets, videos, games, simulations, and instructional design using AI-enhanced, ISD-led approaches. [ctec-corp.com](https://www.ctec-corp.com/)
- **Digital Experience & Human-Centered Design**: Design digital experiences focused on user outcomes, such as the fully digital federal retirement application system for OPM. [ctec-corp.com](https://www.ctec-corp.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Annual revenue of approximately $12.7 million; total funding of $44.0 million (Private Equity round led by Main Street Capital in May 2023). [linkedin.com](https://www.linkedin.com/company/ctec) | [mainstcapital.com](https://www.mainstcapital.com/portfolio-companies/lower-middle-market/lower-middle-market-current/detail/10668/cybermedia-technologies)
- **Notable Investors/Partners**: Main Street Capital Corporation (majority owner). [mainstcapital.com](https://www.mainstcapital.com/portfolio-companies/lower-middle-market/lower-middle-market-current/detail/10668/cybermedia-technologies)
- **Growth Signals**: 
  - Awarded a five-year, $29.7M Blanket Purchase Agreement (BPA) to support the Defense Acquisition University (DAU). [ctec-corp.com](https://www.ctec-corp.com/asset-design-development-contract-dau/)
  - Awarded a three-year contract to support DCSA’s Adjudication and Vetting Services. [ctec-corp.com](https://www.ctec-corp.com/adminstrative-support-services-contract-dcsa/)
  - Supported OPM in launching the first fully digital federal retirement system, processing 73,000 applications and $81 billion in annual transactions. [ctec-corp.com](https://www.ctec-corp.com/opms-launch-of-the-fully-digital-retirement-application-system/)
  - Headcount of 111 employees (down 5.4% YoY). [linkedin.com](https://www.linkedin.com/company/ctec)

## Competitive Advantages
- **25+ years of federal market experience** with deep relationships across civil, defense, and national security agencies (DHS, DOD, OPM, IRS, DAU, DCSA). [ctec-corp.com](https://www.ctec-corp.com/)
- **Human-centered design approach** integrated into all modernization and training efforts, ensuring user adoption and mission alignment. [ctec-corp.com](https://www.ctec-corp.com/)
- **Proven track record of large-scale legacy system overhauls** (e.g., OPM retirement system, IRS tax processing systems) that impact millions of citizens.
- **Prime contract holder** with multiple agencies, reducing reliance on subcontracting.

## Strategic Focus
- **AI-enhanced workforce development**: Leveraging AI and instructional systems design (ISD) to deliver faster, more effective training solutions for federal missions. [ctec-corp.com](https://www.ctec-corp.com/)
- **Digital transformation of legacy infrastructure**: Continuing to win contracts to modernize aging government IT systems, with a focus on cloud migration and cybersecurity.
- **Expanding national security footprint**: Recent contracts with DCSA and DAU signal a push into defense and security agency support.

## Why Work Here
- **Culture**: Emphasizes “character, commitment, and customer focus” and fosters a collaborative, innovative environment with a culture of leadership and entrepreneurship. [ctec-corp.com](https://www.ctec-corp.com/company/careers/)
- **Workplace flexibility**: Offers remote positions across the United States (e.g., Remote, United States). [ctec-corp.com](https://www.ctec-corp.com/company/careers/)
- **Benefits**: Competitive salaries, 401K contribution, health insurance coverage, paid vacation, performance bonus programs, and career training. [ctec-corp.com](https://www.ctec-corp.com/company/careers/)
- **Diversity & inclusion**: “We are an equal opportunity employer,” “We have a very diverse workforce,” and “We promote from within.” [ctec-corp.com](https://www.ctec-corp.com/company/careers/)
- **Employee ratings**: 3.4/5.0 on LinkedIn (80 reviews), with work-life balance at 3.5, culture at 3.4, and compensation at 2.6. [linkedin.com](https://www.linkedin.com/company/ctec)
- **Notable roles** currently hiring: Technology Modernization & Innovation Lead, Data Engineer, AI/ML Engineer, Instructional Systems Designer, Business Analyst, Project Manager, Senior Java Developer, Quality Assurance Engineer, etc. [ctec-corp.com](https://www.ctec-corp.com/company/careers/)

## Sources
1. [ctec-corp.com](https://www.ctec-corp.com/)
2. [ctec-corp.com (Careers)](https://www.ctec-corp.com/company/careers/)
3. [linkedin.com](https://www.linkedin.com/company/ctec)
4. [mainstcapital.com](https://www.mainstcapital.com/portfolio-companies/lower-middle-market/lower-middle-market-current/detail/10668/cybermedia-technologies)
5. [ctec-corp.com (DAU Contract)](https://www.ctec-corp.com/asset-design-development-contract-dau/)
6. [ctec-corp.com (DCSA Contract)](https://www.ctec-corp.com/adminstrative-support-services-contract-dcsa/)
7. [ctec-corp.com (OPM Case)](https://www.ctec-corp.com/opms-launch-of-the-fully-digital-retirement-application-system/)

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