---
title: 'AI/ML Developer at NewRocket'
canonical: 'https://feeny.ai/job/ai-ml-developer-newrocket-india-yhns43a4wzdx'
type: 'job'
last_seen: '2026-09-09'
---

# AI/ML Developer at NewRocket

- **Company:** NewRocket
- **Location:** India
- **Work type:** remote
- **Posted:** 2026-09-09
- **Last confirmed live:** 2026-09-09
- **Apply:** https://www.newrocket.com/careers/job?gh_jid=6148059004&gh_jid=6148059004

## Job description

## Why Us

NewRocket is the AI-first Elite ServiceNow Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leaders, we combine industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence.With two decades of experience guiding clients to realize the full potential of the ServiceNow AI Platform, we are one of the largest pure-play ServiceNow partners, uniquely focused on enabling enterprises to adopt AI they trust—AI that delivers lasting business value.

[We #GoBeyondWorkffows to create new kinds of experiences for our customers.](https://www.newrocket.com/)

[Come join our Crew!](https://www.newrocket.com/)

## The Role

We are hiring an AI/ML Developer  to join our India team, in support of a large global client! You will be responsible for developing, deploying, and maintaining AI and machine learning models. Your expertise in Python, cloud services, databases, and big data technologies will be instrumental in creating scalable and efficient AI applications.

## What You Will Be Doing

- Develop, train, and deploy machine learning models for predictive analytics, classification, and clustering.
- Implement AI-based solutions using frameworks such as TensorFlow, PyTorch, and Scikit-
- Work with cloud platforms including AWS (SageMaker, Lambda, S3), Azure, and Google Cloud (Vertex AI).
- Integrate and fine-tune Hugging Face transformer models (e.g., BERT, GPT) for NLP tasks such as text classification, summarization, and sentiment analysis.
- Develop AI automation solutions, including chatbot implementations using Microsoft Teams and Azure AI.
- Work with big data technologies such as Apache Spark and Snowflake for large-scale data processing and analytics.
- Design and optimize ETL pipelines for data quality management, transformation, and
- Utilize SQL, MySQL, PostgreSQL, and MongoDB for database management and query
- Create interactive data visualizations using Tableau and Power BI to drive business
- Work with Large Language Models (LLMs) for AI-driven applications, including fine-tuning, training, and deploying model for conversational AI, text generation, and summarization.
- Develop and implement Agentic AI systems, enabling autonomous decision-making AI agents that can adapt, learn, and optimize tasks in real-time.

## What You Bring Along

- 2-4 years of experience applying AI to practical
- Strong programming skills in Python, SQL, and experience with ML frameworks such as TensorFlow, PyTorch, or Scikit-learn.
- Knowledge of basic algorithms and object-oriented and functional design principles
- Proficiency in using data analytics libraries like Pandas, NumPy, Matplotlib, and
- Hands-on experience with cloud platforms such as AWS, Azure, and Google
- Experience with big data processing using Apache Spark and
- Knowledge of NLP and AI model implementations using Hugging Face and cloud-based AI
- Strong understanding of database management, query optimization, and data
- Experience with data visualization tools such as Tableau and Power
- Ability to work in a collaborative environment and adapt to new AI
- Strong analytical and problem solving skills.

Education

- Bachelor’s degree in Computer Science, Data Science, AI/ML, or a related

We Take Care of Our People

NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard.  We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.in@newrocket.com.

## About NewRocket

## Company Overview
- **One-liner**: NewRocket is an AI-first ServiceNow Elite Partner that helps enterprise leaders implement AI-driven workflows and digital transformation on the ServiceNow platform.
- **Entity Type**: Private (backed by private equity; parent company: Column Group)
- **Headquarters**: Vista, California, USA (with offices in New York, London, and Pune, India)
- **Founded**: 2016
- **Founders**: Not publicly disclosed; leadership team includes CEO Harsha Kumar, COO Frank Palermo, CRO Kevin Connolly, CFO Sanjeev Munjal, and Chief Growth & Alliances Officer Jason Rosenfeld.

## Core Business
- **Primary industry**: IT Services and IT Consulting, focused on the ServiceNow ecosystem.
- **Target customers**: B2B – Global enterprise leaders across Financial Services, Manufacturing, Higher Education, and other regulated industries.
- **Mission**: To help enterprise leaders go beyond pilots into real outcomes with AI that works with people and fits their industry.

## Products & Services
- **Now Assist LAUNCH**: A tactical program to rapidly activate up to four out-of-the-box Now Assist Agentic AI skills into production.
- **Agentic AI Integration**: Strategic evaluation and deployment of modular AI agents on the ServiceNow platform for measurable outcomes in IT, HR, and beyond.
- **Advisory & Transformation Services**: Roadmapping and strategy to connect platform capability with AI opportunity.
- **Implementation Services**: Full-cycle ServiceNow deployment, configuration, and optimization.
- **Employee Experience Solutions**: Improve service levels and productivity with better visibility into client interactions.
- **Customer Experience Solutions**: Enhance customer service workflows on ServiceNow.
- **Security, Risk & Resilience Solutions**: Enterprise security and compliance automation.
- **Platform & Integrations Solutions**: Custom integrations and platform extensions.
- **Portal, Intranet & Mobile Solutions**: Digital workplace and employee portal development.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company).
- **Key Metric**: Annual revenue estimated at $12.0M (LinkedIn data, as of 2026); total funding includes a Corporate Round and Private Equity Round in 2021 (investors not named on LinkedIn).
- **Notable Investors/Partners**: Parent company Column Group; acquired Service Stack in 2022. Recognized as ServiceNow Elite Partner, ServiceNow Worldwide Partner of the Year, ServiceNow America Partner of the Year, and ServiceNow Advanced Platform Partner.
- **Growth Signals**: 402 employees (+1.0% YoY), active job postings up 59.4% monthly and 121.7% quarterly; operates in 10 countries; 1,341 ServiceNow micro-certifications and 908 sales/pre-sales/delivery accreditations.

## Competitive Advantages
- **AI-first focus**: Positioned as the “AI-first Elite ServiceNow partner,” offering modular Agentic AI skills for rapid deployment.
- **Deep ServiceNow expertise**: Holds 34 ServiceNow Expert Certifications and over 1,300 micro-certifications – among the largest pure-play ServiceNow partners.
- **Industry specialization**: Tailored solutions for Financial Services, Manufacturing, and Higher Education, with dedicated teams that understand sector-specific challenges.
- **Proven track record**: Multiple ServiceNow Partner of the Year awards and a history of successful acquisitions (Service Stack).

## Strategic Focus
- **Agentic AI acceleration**: Launching programs like Now Assist LAUNCH and Origin (AI-infused back-to-box offering) to help enterprises move from pilot to production.
- **Global expansion**: Growing presence in EMEA (London office) and APAC (Pune, India) while deepening North American footprint.
- **Talent development**: Investing in NewRocket University and a ServiceNow Enterprise Training agreement to upskill employees and retain top talent.

## Why Work Here
- **Remote-friendly culture**: Flexible work environment with remote options, plus offices in Vista (CA), New York, London, and Pune. Emphasis on work-life balance and eliminating commute.
- **Learning & growth**: Company-funded access to ServiceNow learning and certifications via NewRocket University; clear career progression paths.
- **Benefits**: Competitive salary, healthcare (dental & vision), 401(k), flexible PTO, unlimited snacks, coffee, and beer.
- **Core values**: Excellence, Creativity, Integrity, Teamwork, Empathy – with a stated commitment to diversity and celebrating individual uniqueness.
- **Recognition culture**: Regular awards and a “humbled and honored” ethos; employees feel valued through recognition programs.

## Sources
1. [newrocket.com](https://www.newrocket.com/)
2. [newrocket.com/about](https://www.newrocket.com/about)
3. [newrocket.com/careers](https://www.newrocket.com/careers)
4. [linkedin.com/company/newrocket-gobeyond](https://www.linkedin.com/company/newrocket-gobeyond)
5. [job-boards.greenhouse.io/highmetric](https://job-boards.greenhouse.io/highmetric)

## Other roles at NewRocket

- [ServiceNow Solution Architect - AI](https://feeny.ai/job/servicenow-solution-architect-ai-newrocket-united-states-canada-h36pr0yxdzrj) — United States / Canada
- [Consulting Area Delivery Director - Eastern US](https://feeny.ai/job/consulting-area-delivery-director-eastern-us-newrocket-east-5whr7a6zkpk8) — East, United States
- [AI Platform Architect – Anthropic - UK](https://feeny.ai/job/ai-platform-architect-anthropic-uk-newrocket-united-states-4x0z2nq0xw16) — United States
- [Forward Deployed AI Engineer-Anthropic-UK](https://feeny.ai/job/forward-deployed-ai-engineer-anthropic-uk-newrocket-united-kingdom-6n5a7sgr9k7s) — United Kingdom
- [Senior AI/ML Engineers ( FDE)- India](https://feeny.ai/job/senior-ai-ml-engineers-fde-india-newrocket-india-22pymcgjcm9b) — India
- [Forward Deployed AI Engineer-Anthropic-US East](https://feeny.ai/job/forward-deployed-ai-engineer-anthropic-us-east-newrocket-united-states-wvfm49n4kq6y) — United States
- [ServiceNow Lead Engineer - Sam Pro](https://feeny.ai/job/servicenow-lead-engineer-sam-pro-newrocket-remote-ak0p8kw7ab04)
- [ServiceNow AI Engineer](https://feeny.ai/job/servicenow-ai-engineer-newrocket-remote-pds96ed1kcy8)
- [AI Platform Architect – Anthropic - Netherlands/Western Europe](https://feeny.ai/job/ai-platform-architect-anthropic-netherlands-western-europe-newrocket-europe-7v1q80qxx9hb) — Europe
- [AI Platform Architect – Anthropic - US East](https://feeny.ai/job/ai-platform-architect-anthropic-us-east-newrocket-united-states-k4b7npeg3tbv) — United States