---
title: 'AI Product Content Creator at Chatbase'
canonical: 'https://feeny.ai/job/ai-product-content-creator-chatbase-toronto-bnbsrc2mv8h5'
type: 'job'
last_seen: '2026-10-23'
---

# AI Product Content Creator at Chatbase

- **Company:** Chatbase
- **Location:** Toronto, Canada
- **Compensation:** $70k–$110k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-14
- **Last confirmed live:** 2026-10-23
- **Apply:** https://jobs.ashbyhq.com/chatbase/cf648bfd-42db-410b-9714-46073a1f17e8

## Job description

## About Chatbase

Chatbase is the AI agent platform powering millions of customer conversations for 10,000+ of the most recognizable brands and companies across the world. We're bootstrapped, profitable, and growing quickly. There is no better time to join.

## How we work

→ High ownership, high output. Everyone on the team owns outcomes end-to-end. We work best with individuals who are precise, fast, and great at unblocking themselves. → Critical feedback is a gift. We give feedback directly and receive it without ego. It's how we get better. → Customer-obsessed. We make an effort to understand our customers and relentlessly deliver value to them.

## About the role

Our product has been evolving faster than our ability to show the world what it can do. Some of the best capabilities we've shipped haven't had their moment to shine yet. Your job is to change that. This is a product marketing role focused on content creation. You'll work closely with our product team, push new features to their limits, and turn what you build into content that gets people excited about what's possible. You'll own the process from finding an interesting use case to building it, telling the story, and getting it in front of the right people. We want someone who loves making things and knows how to make others care.

## What you'll do

→ Build compelling AI agents, demos, and workflows with Chatbase that show what's possible. → Turn those projects into product videos, tutorials, social posts, and launch content. → Work closely with product and engineering to understand what's shipping and come up with interesting ways to showcase it → Translate technical capabilities into clear stories about what customers can accomplish. → Talk to customers to uncover useful applications and stories worth sharing. → Experiment with formats and distribution, learn what drives engagement and product adoption, and use that to improve your next piece.

Who we're looking for → You're AI-pilled. You actively try new tools, build things with them, and have opinions about what works. → You make things and share them. You have projects or content you can show us, whether from work or your own curiosity. → You're a strong storyteller who can make a complex feature easy to understand and exciting to use. → You're comfortable getting hands-on with a product and figuring things out independently.

Logistics This role is in-office, five days a week, in downtown Toronto. We offer generous equity.

## About Chatbase

## Company Overview
- **One-liner**: Chatbase provides a platform for building and deploying AI-powered customer support agents that answer questions and take action on behalf of customers.
- **Entity Type**: Private (Bootstrapped)
- **Headquarters**: San Francisco, United States
- **Founded**: 2023
- **Founders**: Yasser Elsaid

## Core Business
- Primary industry: AI customer support platform / Software Development
- Target customers: B2B – from boutique retail and fitness brands to large telecoms and infrastructure companies (enterprise and SMB)
- Mission or purpose: Transform customer support from a cost center into a competitive advantage by delivering enterprise-grade AI agents that are simple to build and deploy.

## Products & Services
- **AI Support Agents**: Customizable AI agents trained on a business’s own data (documents, CRM, helpdesk, etc.) that can answer questions, take actions (e.g., update subscriptions, check order status), and escalate to humans when needed. Deployed via website chat widget, WhatsApp, Slack, email, and other channels. Includes multilingual support (80+ languages), advanced reporting, and whitelabel options.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Over $10 million in Annual Recurring Revenue (ARR) as of 2025–2026; trusted by 10,000+ businesses globally
- **Notable Investors/Partners**: Bootstrapped with no venture funding. Technology partner: Supabase. Integrations include Stripe, Cal.com, and others.
- **Growth Signals**: Headcount grew 150% year-over-year to 38 employees (2025–2026). Expanding upmarket into enterprise with a goal of $100M ARR. Active hiring for founding growth, enterprise customer success, and enterprise account executive roles.

## Competitive Advantages
- **Bootstrapped profitability**: Achieved $10M+ ARR without outside capital, indicating strong product-market fit and disciplined growth.
- **Enterprise-grade security**: SOC 2 Type II certified, GDPR compliant, data encrypted at rest and in transit, with AI-powered guardrails to prevent off-topic responses.
- **Action-oriented agents**: Unlike many chatbots, Chatbase agents can take real actions in external systems (CRM, payment processors, helpdesk) and escalate intelligently with full context.
- **Omnichannel and multilingual**: Native support for web, WhatsApp, Slack, email, and 80+ languages with automatic detection.

## Strategic Focus
- **Moving upmarket**: Shifting from SMB to enterprise customers, building more reliable infrastructure and enterprise-grade features.
- **Consolidation on Supabase**: Single Postgres-backed platform to enable faster iteration and scalability as the company aims for $100M ARR.
- **Continued product depth**: Enhancing agent reasoning capabilities, guardrails, analytics, and integration depth.

## Why Work Here
- **High-growth environment**: Rapidly scaling from 18 to 38 people; employees have direct impact on product and go-to-market strategy.
- **Remote-friendly, global team**: Employees across 7 countries (Egypt, Canada, USA, Pakistan, France, Finland, India). Headquarters in San Francisco but distributed culture.
- **Engineering-led culture**: Founded by a single engineer; 34% of staff in technical roles. Emphasis on consolidation and pragmatic tech choices.
- **Founding-stage energy**: As a bootstrapped company with ambitious revenue targets, employees contribute to core business outcomes from day one.
- **Open positions**: Currently hiring three founding roles (Growth, Enterprise CSM, Enterprise AE) – roles that shape the company’s next phase.

## Sources
1. [chatbase.co](https://www.chatbase.co/)
2. [linkedin.com/company/chatbase-co](https://www.linkedin.com/company/chatbase-co)
3. [supabase.com/customers/chatbase](https://supabase.com/customers/chatbase)
4. [jobs.ashbyhq.com/chatbase](https://jobs.ashbyhq.com/chatbase)

## Other roles at Chatbase

- [Founding Growth](https://feeny.ai/job/founding-growth-chatbase-toronto-14gcnnqxqem3) — Toronto, Canada
- [Founding Enterprise BDR](https://feeny.ai/job/founding-enterprise-bdr-chatbase-toronto-kfw9a2jx0hzd) — Toronto, Canada
- [Founding Enterprise Agent Success Manager](https://feeny.ai/job/founding-enterprise-agent-success-manager-chatbase-toronto-htyttebgnrxh) — Toronto, Canada
- [Founding Enterprise Account Executive](https://feeny.ai/job/founding-enterprise-account-executive-chatbase-toronto-exp3z63kj2g4) — Toronto, Canada