--- title: 'AI Product Engineer at Town.com, Inc.' canonical: 'https://feeny.ai/job/ai-product-engineer-town-com-inc-san-francisco-j50kndy4nhe3' type: 'job' last_seen: '2026-09-11' --- # AI Product Engineer at Town.com, Inc. - **Company:** Town.com, Inc. - **Location:** San Francisco, CA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-07-23 - **Last confirmed live:** 2026-09-11 - **Apply:** https://jobs.ashbyhq.com/town/a2e9e0f3-f2dd-4cdf-a21b-d04cb88491ca ## Job description ## About Town Town is an AI-powered assistant that connects to your tools to do real work on your behalf -- triaging your inbox, drafting in your voice, managing your schedule, and running workflows across everything you use. It knows you deeply and gets sharper over time. ## About the Role The core technical challenge at Town is: context from everywhere, action anywhere. The assistant pulls from your email, calendar, Slack, docs, and connected tools to build a deep understanding of who you are and what you need -- then executes reliably across all of them. Town is not a chat wrapper. It's a rethinking of email, calendar, and contacts through an AI-native lens, a workflow builder that lets anyone automate real work, a suggestion engine that discovers what to automate before you think to ask, and a network of assistants that talk to each other across teams and organizations. You'll design and ship the experiences that make all of that legible and loved. You'll be a foundational hire, working across the full stack but anchored on the product. You own features end to end -- from making tasteful UI/UX decisions to the backend plumbing that makes them real. Everyone has direct influence over product direction. The bar is high: the product has to feel polished, fast, and obviously better than the alternatives, on every surface. Example projects include... - Rethinking email, calendar, and contacts as AI-native experiences -- autonomous triage, drafts in your voice, 100% automated scheduling, an auto-built relationship graph - Building the suggestion engine -- tasks and workflow suggestions to inspire users on what to automate next - Designing the workflow builder -- making it trivial for anyone to build, share, and install automations - Building team and shared workflow surfaces -- one person builds, the whole team benefits - Building across web, desktop, mobile -- meeting users everywhere they work - Rethinking approvals, notifications, and the home screen -- the everyday surfaces that make or break trust in an agent You might thrive in this role if you... - Are a generalist by choice -- comfortable moving between frontend, backend, and infrastructure as the problem demands. - Are excited about owning surface area end to end in an ambiguous, fast-moving environment -- not just executing within a defined spec. - Have strong product taste and can hold the whole experience in your head -- from the pixel to the prompt to the database schema. You care about how it feels, not just whether it works. - Have tuned your AI-native coding workflow that makes you dramatically faster and more effective. - Have experience with LLM-powered products, agentic UX, or any product where non-determinism is a first-class design constraint. - Have shipped product at a high-growth startup through an inflection point -- you were there when the product was being defined, not maintained. We want to hear your concrete shipping stories. - Care about trajectory over tenure. We're less interested in years of experience than how fast you got here and what you built along the way. - Are excited about working in-person, five days a week. We believe it matters at this stage. Location 5 days per week in person in either SF or NYC. ## About Town.com, Inc. ## Company Overview - **One-liner**: An applied AI company building a proactive, persistent AI assistant that learns how you work and acts on your behalf across email, calendar, docs, Slack, and CRM. - **Entity Type**: Private (Series A) - **Headquarters**: San Francisco, California, USA - **Founded**: 2024 - **Founders**: Jean-Denis Greze (CEO, former CTO of Plaid) and Tony Vincent (CPO, former Director of Applied AI at Google) ## Core Business - **Primary industries**: Artificial Intelligence, Enterprise Software, Productivity - **Target customers**: B2B (SMB to mid-market teams looking to automate knowledge work) - **Mission**: "Make it easy for anyone to create and use software in their everyday work." — Town careers page ## Products & Services - **[Town AI]**: A SaaS assistant that builds a persistent model of a user’s voice, judgment, relationships, and priorities. It observes, learns, and acts without waiting for prompts — triaging inbox, managing schedules, running workflows, and generating drafts. Replaces general-purpose chatbots like ChatGPT and Claude for daily work. ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metric**: Total funding of **$73M** (Seed $18M + Series A $55M) — some sources report $78.1M, likely including a smaller prior round or adjusted amount. - **Notable Investors/Partners**: Series A led by **Andreessen Horowitz** with participation from **Forerunner Ventures**, **First Round Capital**, **Alt Capital**, and **Conviction**. Seed led by **First Round Capital**. Angel investors include Adam D’Angelo, Soleio Cuervo, and Immad Akhund. - **Growth Signals**: Headcount grew **82.4% year-over-year** (LinkedIn, 2026). Currently **13–31 employees** depending on source. Early customers report replacing Claude, ChatGPT, and “OpenClaw” with Town because it “actually understands them.” The company was founded in 2024 and closed a $55M Series A in May 2026, signaling strong investor confidence. ## Competitive Advantages - **Proactive persistence**: Town builds a model of the user’s preferences and takes action without explicit prompting — a deeper “memory” than chat-only AIs. - **Deep tool integration**: Connects to email, calendar, Slack, CRM, and docs, acting across all of them. - **Founder pedigree**: CEO scaled Plaid from $10M to $300M+ ARR; CPO co-founded a company acquired by Google and another by Dropbox. - **Early traction**: Customers report preferring Town over leading competitors for daily work. ## Strategic Focus - Aggressively building out the product and team in 2026 (5 open roles across engineering, product, design, business operations, and marketing). - Scaling from early adopters to a broader SMB/mid-market audience. - Continuing to iterate on the “persistent AI assistant” paradigm. ## Why Work Here - **Culture**: “Action first. Chat second.” Principles include owning outcomes, making decisions with 70% information, and debating hard with ego aside. - **Work environment**: Fully in‑person, five days a week in San Francisco’s Financial District. Early‑stage (one of first ~20 teammates) means high impact and ownership. - **Compensation**: AI Product Engineer $225K–$300K, Staff Backend Engineer $250K–$300K, Business Operations $130K–$170K, Product Marketing $150K–$200K — all with competitive equity. - **Benefits**: Fully covered medical, dental & vision; unlimited PTO; free daily lunch; commuter benefits; parental leave; 401(k). - **Team**: Engineers and operators from Plaid, Apple, Facebook, Stripe, Lyft, Dropbox, CrowdStrike, HubSpot, Quora, and Asana. ## Sources 1. [town.com/careers](https://town.com/careers) 2. [LinkedIn – Town](https://www.linkedin.com/company/town-com) 3. [PrivCo – Town.com, Inc.](https://www.privco.com/company/town) 4. [Tracxn – Town](https://tracxn.com/d/companies/town/__IJxZtewAmsdD7JiOf5kkZuPMNKxlPULw5YtJqhKYrtI) 5. [Ashby Careers – Business Operations](https://jobs.ashbyhq.com/town/52ff57cf-4e1f-4244-8504-92a52ef0dd9c) ## Other roles at Town.com, Inc. - [Growth Engineer](https://feeny.ai/job/growth-engineer-town-com-inc-san-francisco-8z6kn8bg99xc) — San Francisco, CA - [AI Context & Data Infrastructure Engineer](https://feeny.ai/job/ai-context-data-infrastructure-engineer-town-com-inc-san-francisco-9p6p3a7gdxwa) — San Francisco, CA - [AI Engineer, Evals & Agent Quality](https://feeny.ai/job/ai-engineer-evals-agent-quality-town-com-inc-san-francisco-w4f2pgzbepsp) — San Francisco, CA - [Desktop Engineer](https://feeny.ai/job/desktop-engineer-town-com-inc-san-francisco-rtrv9a74qdm7) — San Francisco, CA - [Security Engineer](https://feeny.ai/job/security-engineer-town-com-inc-san-francisco-155t4hf42g44) — San Francisco, CA - [Product Support](https://feeny.ai/job/product-support-town-com-inc-san-francisco-v0erhsqyngp7) — San Francisco, CA - [iOS Engineer](https://feeny.ai/job/ios-engineer-town-com-inc-san-francisco-ggv9p8ekxd01) — San Francisco, CA - [Founding GTM Recruiter](https://feeny.ai/job/founding-gtm-recruiter-town-com-inc-san-francisco-av67m706ssjb) — San Francisco, CA - [Founding Technical Recruiter](https://feeny.ai/job/founding-technical-recruiter-town-com-inc-san-francisco-4xer2tabjnej) — San Francisco, CA - [Staff Backend Engineer](https://feeny.ai/job/staff-backend-engineer-town-com-inc-new-york-qzchfp6vhcjt) — New York, NY