---
title: 'AI Sales Engineer at Vectara'
canonical: 'https://feeny.ai/job/ai-sales-engineer-vectara-us-west-coast-rm8b3w2jbn6m'
type: 'job'
last_seen: '2026-11-05'
---

# AI Sales Engineer at Vectara

- **Company:** Vectara
- **Location:** US West Coast
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-11-05
- **Apply:** https://job-boards.greenhouse.io/vectara/jobs/5420538008

## Job description

Vectara provides an Agent Platform that allows organizations to rapidly create AI applications that are grounded in the context from their data and knowledge. Our end-to-end platform provides critical capabilities required for enterprise adoption: high accuracy even with incredibly complex data, powerful agent harness, comprehensive observability, and the ability to run in any environment (cloud, VPC, on-premise).

We build AI for doing. We are passionate about helping users take advantage of breakthroughs in applied AI to solve problems and get stuff done. Our team is a group of unquestionable all-stars in their respective fields of computer science and business. Come join us in this mission.

Role Overview:

Vectara is looking for an experienced Sales Engineer to join us. You will be connecting customers with the magic of our product, aligning our capabilities to the pain points and business opportunities they are attacking. You will remain the trusted technical point of contact throughout the customer's journey with our product.

You will work as an integral part of our Sales and Customer Success motions, and you will work hand-in-hand with our Professional Services team. This will include assisting them as they first learn about the product and conduct their evaluation, then helping as they build their first production application, then providing assistance and guidance once they have launched. By doing so you will play an integral part in delivering sales and customer satisfaction outcomes for our business.

To do this well you will maintain a strong relationship with our Product, Engineering, and Machine Learning teams, so you can effectively respond to customer needs while ensuring that what we build meets the requirements of the market. You will be the technical face of the company and build relationships with the technical leaders within the customers you serve. In this way you will positively influence your customers and help them successfully navigate their way through the AI era.

If you enjoy being a technical thought leader who provokes fresh ideas on what is possible, provides clear explanations for how to incorporate AI into impactful products, and has a very strong customer-first orientation, then we should talk.

Key Responsibilities:

While accomplishing the above big picture outcomes, your day-to-day tasks will include the following:

- Providing technical product expertise
- Conducting demos, including custom-built ones when needed
- Helping with POCs
- Assisting customers with architecture, design, and development
- Scoping and planning PS projects
- Conducting evaluations and performance tuning of retrieval and agentic pipelines to ensure applications meet rigorous enterprise requirements
- Responding persuasively to functional and technical elements of RFIs/RFPs
- Conducting regular check-in meetings with customers to update them on new features and identify opportunities for expanded usage
- Communicating relevant feedback to internal teams to improve our product and processes

Qualifications:

- 5+ years of Sales Engineering experience, supporting the GTM motion of companies in one of the following spaces: AI, ML, search, analytics, data engineering
- Experience selling technical products to AI, Data, or IT organizations within large enterprises
- 2+ years of Professional Services or internal development experience, working in large enterprises to design and develop applications
- Experience with agentic AI development, spanning the context layer to the agent harness - skills, tools, guardrails, etc.
- Development experience with Python and/or Java
- Experience developing apps that heavily consume REST services
- Understanding of architectural principles for cloud-based platforms, including SaaS, VPC deployments, multi-tenancy, and automation
- Understanding of architectural principles for on premise systems, including hardware, compute (especially GPUs), virtualization (especially k8s), and networking
- Strong communication, interpersonal and collaboration skills
- Compelling storyteller, with experience building product narratives and pitches
- Ability to communicate complex technology concepts crisply and simply
- Should be available to travel to visit your accounts up to 20% of the time
- Bachelor’s degree in Computer Science, Computer Engineering or an equivalent field of study; MS a plus but not required
- Location: US West Required, Bay Area preferred

Salary is just one component of Vectara’s employee compensation. Our full-time employees are also equity owners in the company, which although not an immediate cash component, can have positive impacts on long-term total compensation for each participating employee. We would be remiss if we didn’t highlight and celebrate our focus on engaging many of our employees in being economic co-owners of the business.

Vectara welcomes all. We value the collective wisdom of people from different backgrounds, experiences, abilities and perspectives. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Vectara has a positive and supportive culture—we look for people who are inventive and work to be a little better every single day. We seek to be smart, humble, hardworking and, above all, curious.

Perks and Benefits:

100% paid Medical, Dental, Vision for employees. Option of Health Savings Account (HSA) or Flexible Savings Account (FSA). Generous paid time off (PTO) plus paid sick time and holidays. Professional development and training opportunities. A supportive, caring company culture that treats each team member with respect and empathy.

## About Vectara

## Company Overview
- **One-liner**: Vectara provides an enterprise-grade platform for building AI agents and assistants powered by Retrieval Augmented Generation (RAG), enabling organizations to find meaning in their data with high accuracy and security.
- **Entity Type**: Private (Series A)
- **Headquarters**: Palo Alto, California, USA
- **Founded**: 2022
- **Founders**: Dr. Tallat Shafaat (CEO)

## Core Business
- **Primary industry**: Enterprise AI / Generative AI Platform
- **Target customers**: B2B, Enterprise (serves sectors including telecommunications, education, manufacturing, financial services, legal, and healthcare)
- **Mission statement**: "To help the world find meaning" in vast data using generative AI.

## Products & Services
- **Vectara Enterprise Agent Platform**: A platform for building and deploying AI agents that are grounded in enterprise data. Key features include:
    - **Context Accuracy**: Advanced context-engineering for retrieval, supporting multimodal data (text, tables, images).
    - **Policy-Led Enforcement**: Always-on governance to detect and correct hallucinations, enforce brand and compliance policies at runtime.
    - **Operate Your Way**: Deployable as SaaS, in a customer-managed VPC, or on-premise. Model-agnostic (BYOM) and fully hosted.
    - **Failure Analysis**: Tools for observability into real-world AI behavior.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Total Funding**: $73.5M (Series A, as of latest round)
- **Last Funding Round**: $25M raised 2 years ago (approximately 2024)
- **Key Investors**: Race Capital (lead, General Partner Alfred Chuang on board), Samsung NEXT, Fusion Fund, WVV Capital, Alumni Ventures, FPV Ventures (Managing Partner Pegah Ebrahimi on board), and 18+ others.
- **Key Customers**: IEEE, Texas Instruments, SonoSim, Anywhere.re
- **Growth Signals**: Recognized in five Gartner Hype Cycles™ for 2026; reported ability to increase support deflection from 33% to 95% for customers; scale from 3 to 300 agentic applications in less than a year.
- **Competitors**: Hebbia, Pryon, Perplexity, LangChain, Jina.

## Competitive Advantages
- **RAG Pioneer**: Pioneered enterprise-grade Retrieval Augmented Generation (RAG) with industry-leading models for retrieval, generation, and hallucination detection.
- **Best-in-Industry Accuracy**: Optimized for highly accurate AI agents, reducing hallucinations.
- **Enterprise-Grade Security & Compliance**: SOC 2 Type 2 certified and HIPAA compliant, with multiple deployment models (Cloud, VPC, On-Prem) to meet strict data control requirements.
- **Model Agnostic**: Allows enterprises to bring their own model (BYOM), avoiding vendor lock-in.
- **Developer Focus**: Offers testing tools, APIs, and open-source libraries designed for a great developer experience.

## Strategic Focus
- **Scaling Enterprise Adoption**: Moving customers from pilot to production at enterprise scale, supporting growth across multiple use cases without re-engineering.
- **Agentic AI**: Focused on enabling enterprises to build and deploy AI agents for mission-critical applications.
- **Precision and Reliability**: Continuously innovating to push generative AI technology to new heights of precision and reliability, with a strong emphasis on governance and observability.

## Why Work Here
- **Culture & Values**: Emphasizes a collaborative, open, and accountable culture ("One Team"). Values nimbleness, customer focus, and continuous improvement ("If an idea doesn’t work, we learn from it and keep moving").
- **Global & Remote-Friendly**: Team of 50+ "Vectarans" worldwide. Offers flexible working hours and minimal meeting Fridays. US-based roles are remote (Bay Area preferred for some). Also has a role based in Pakistan.
- **Comprehensive Benefits**: Includes comprehensive medical insurance, life & disability insurance, unlimited vacation, maternity/paternity leave, bereavement leave, annual global summit, monthly phone/internet stipend, home office stipend for remote employees, free snacks and beverages at HQ, and free gym access at HQ.
- **Diversity & Inclusion**: Actively values diversity and attracts talented individuals from all backgrounds, with a focus on fair compensation based on job level and location.
- **Engineering Culture**: Described as a "developer’s dream" with a focus on building fun-to-use testing tools, APIs, and open-source libraries. Roles include Platform Engineering, ML Engineering, and Software Engineering.

## Sources
1. [vectara.com](https://www.vectara.com/company/about-us)
2. [vectara.com](https://www.vectara.com/)
3. [greenhouse.io](http://job-boards.greenhouse.io/vectara)
4. [vectara.com](https://www.vectara.com/company/careers-and-culture)
5. [cbinsights.com](https://www.cbinsights.com/company/vectara)

## Other roles at Vectara

- [Senior/Staff Software Engineer](https://feeny.ai/job/senior-staff-software-engineer-vectara-united-states-n81ccffvv2kz) — United States
- [Mid-level / Senior Front-end Engineer (Pakistan)](https://feeny.ai/job/mid-level-senior-front-end-engineer-pakistan-vectara-pakistan-y3wa4j38ratb) — Pakistan
- [Senior Product Manager](https://feeny.ai/job/senior-product-manager-vectara-palo-alto-qrgfyma56h2x) — Palo Alto, CA
- [Account Executive ( AE)](https://feeny.ai/job/account-executive-ae-vectara-san-francisco-xpepj72wgdpn) — San Francisco, CA
- [Platform Engineer](https://feeny.ai/job/platform-engineer-vectara-united-states-mhg1vs3ss9gp) — United States
- [AI Sales Engineer](https://feeny.ai/job/ai-sales-engineer-raylu-ai-new-york-dxw6nnx1kk85) — New York, NY