---
title: 'AI SOC Solutions Architect - Professional Services - Costa Rica at Torq'
canonical: 'https://feeny.ai/job/ai-soc-solutions-architect-professional-services-costa-rica-torq-costa-rica-ex24vvyx748j'
type: 'job'
last_seen: '2026-09-14'
---

# AI SOC Solutions Architect - Professional Services - Costa Rica at Torq

- **Company:** Torq
- **Location:** Costa Rica
- **Posted:** 2026-08-13
- **Last confirmed live:** 2026-09-14
- **Apply:** https://job-boards.greenhouse.io/torq/jobs/6142481004

## Job description

Skeletons, lasers, tattoo buses — the Torq brand grabs attention like nothing else in cybersecurity. And we're growing like crazy, backed by Series D funding, 200% employee growth, and 300% revenue growth. Fueling Torq's momentum is our game-changing AI SOC platform, backed by a team and culture that makes Torq one of Forbes' Best Startup Employers in America, and a Business Insider 'startup to bet your career on'.

Life at Torq is all gas, no brakes. We're a team of relentless, collaborative go-getters pushing the boundaries of what's possible for security automation. Every role is an essential driver of Torq's success as the AI-native autonomous SecOps platform of choice for security teams across the Fortune 500.

## About Torq

Torq is the AI SOC platform transforming how enterprises run security operations. By combining a battle-tested hyperautomation engine with agentic AI, Torq lets security teams triage, investigate, and respond to threats at machine speed — moving beyond the limits of legacy SOAR and SIEM. Torq's AI agents act as digital analysts that work 24/7 to triage alerts, investigate threats, and remediate autonomously, freeing human analysts to focus on higher-value strategic work.

Torq is defining and leading the AI SOC category, and the market recognition backs it up:

- Unicorn — closed a $140M Series D at a $1.2 billion valuation in January 2026, bringing total funding to $332M.
- Gartner — named the "Company to Beat" in AI SOC Agents for Threat Investigation (May 2026).
- KuppingerCole — named a Leader across all four AI SOC categories: Overall, Product, Innovation, and Market (April 2026).
- 4.8/5 rating on Gartner Peer Insights.
- ~300% revenue growth in 2025, with a global team scaling fast.

There's electricity in the air at Torq. We're a dynamic, highly motivated team propelling our customers and partners to new heights through AI-driven security operations. This Professional Services role sits at the front of the fastest-moving category in cybersecurity.

## The Role

We're looking for an AI SOC Solutions Architect to join our growing Professional Services organization, reporting to the Director of Professional Services. This is a remote role based out of Costa Rica.

In this role you'll design and deliver AI-driven SOC automation for our enterprise customers — turning their existing security operations into agent-assisted, automated workflows that measurably reduce analyst workload and mean time to respond. You'll balance customer-facing collaboration with deep, hands-on technical work, driving both engagement and execution across a diverse global customer base.

This is a builder's role at the leading edge of the AI SOC category. You'll work directly with SOC leaders and analysts, engineer real solutions on the Torq platform, and help customers see tangible results within weeks of deployment.

## What You'll Do

- Design and implement AI-driven SOC automation — build agentic workflows and AI agents that triage, enrich, investigate, and respond to security alerts, measurably reducing analyst workload and MTTR.
- Translate SOC processes into automation — map a customer's existing Tier 1/2 triage, investigation, and incident response runbooks into automated and agent-assisted workflows on Torq.
- Own technical delivery for strategic accounts end to end — architecture, build, validation, and handoff — with customers seeing measurable outcomes within weeks.
- Engineer integrations across the customer's security stack — SIEM, EDR/XDR, IdP, ticketing, and threat intel — via REST APIs.
- Design, tune, and evaluate AI agent behavior — prompt engineering, defining guardrails, and setting human-in-the-loop checkpoints so automation is trustworthy in production.
- Serve as trusted technical advisor to SOC leaders and analysts — run working sessions, resolve blockers, and drive adoption across the account.
- Shape the offering — feed field learnings back into product and help build new Professional Services offerings as the AI SOC category evolves.

Must-Haves

- 4–6+ years in a technical security role — SOC analyst, detection/automation engineer, incident response, or a technical Professional Services / Solutions Architect role in cybersecurity.
- Hands-on SOC operational understanding — alert triage, investigation, escalation, and the incident response lifecycle. You know what a Tier 1/2 analyst actually does day to day.
- Direct experience with core detection tooling — at least one SIEM (Sentinel, Splunk, Chronicle) and one EDR/XDR (CrowdStrike, Defender, SentinelOne).
- Automation and integration skills — proficiency in at least one of Python, Bash, or Go, plus fluency with REST APIs, JSON, and webhooks. (Comfort with jq / data transformation is a strong signal.)
- Working knowledge of applied AI — practical experience using LLMs and agentic AI to solve real problems: prompt engineering, designing and evaluating agent behavior, and a clear grasp of failure modes (hallucination, over-automation) and how to guardrail against them.
- Customer-facing excellence — able to explain complex technical and AI concepts to both analysts and CISOs, and to own an account relationship.
- Strong organizational skills — comfortable juggling multiple concurrent enterprise engagements under shifting priorities.

Nice-to-Haves

- SOAR platform experience (Torq, XSOAR, Splunk SOAR/Phantom, Chronicle SOAR), especially migrations off legacy platforms.
- Detection engineering and query languages — KQL, SPL, Sigma, YARA.
- Familiarity with agentic AI infrastructure — MCP, tool/function calling, RAG, or vector stores.
- MSSP / multi-tenant deployment experience.
- Cloud security fundamentals — AWS/Azure/GCP IAM, logging, and API models.
- Relevant certifications — security and IR certs (CISSP, GCIH, GCIA, GCFA) or an AI/cloud certification.

If your experience is close but doesn’t fulfill all requirements, please apply.  Torq is building an outstanding company. To achieve our goals, we are focused on hiring great people with different backgrounds, perspectives, and experiences.

As an equal opportunity employer, we are committed to a team defined and empowered by diversity. We consider qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation age, marital status, veteran status or disability status.

By submitting your application, you acknowledge that Torq will process your personal data in accordance with Torq’s Privacy Policy. We build AI for a living,  and we encourage candidates to use it to prep, research, and sharpen their best work. But we're hiring humans, not chatbots. We want the real you.  Use AI to tighten your resume, prep for interviews, research Torq, and outline ideas for written responses. Show up as yourself for live interviews, final assessments (the voice, logic, and reasoning need to be yours), and anywhere we're evaluating how you think — not how you prompt.

Excited about our vision and ready to make an impact as we grow? We'd love to see what you can bring to the team.

As an equal opportunity employer, we are committed to a team defined and empowered by diversity. We consider qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By submitting your application, you acknowledge that Torq will process your personal data in accordance with Torq’s Privacy Policy.

## About Torq

## Company Overview
- **One-liner**: Torq provides an AI-powered Security Operations Center (SOC) platform that combines agentic insights and hyperautomation to triage, investigate, and respond to cyber threats at machine speed.
- **Entity Type**: Private (Series D funding; $332M total funding; $1.2B valuation)
- **Headquarters**: New York, United States
- **Founded**: 2020
- **Founders**: Ofer Smadari, Leonid Belkind, Eldad Livni

## Core Business
- **Primary industry**: Cybersecurity (AI SOC, Security Automation, Computer and Network Security)
- **Target customers**: Large enterprises (Fortune 500/100), B2B, primarily Enterprise and SMB segments
- **Mission**: To make security operations unstoppable by building the AI-native autonomous SOC platform

## Products & Services
- **Torq Hyperautomation Platform**: Enterprise-grade low-code/no-code automation platform for security workflows, replacing legacy SOAR.
- **Socrates AI SOC Analyst**: An AI agent that autonomously closes up to 90% of Tier-1 tickets and handles threat investigation using natural language.
- **HyperSOC 2o (2025)**: The industry’s first AI SOC with a Multi-Agent System and native MCP (Managed Context Provider) support, enabling autonomous investigation and response.
- **Agentic Response & Threat Hunting**: AI agents that cross-reference historical cases, recognize threat patterns, and perform autonomous remediation with human-on-the-loop oversight.

## Market Standing
- **Valuation**: $1.2B (post-Series D, early 2026)
- **Key Metric**: Annual revenue estimated at $80.0M (LinkedIn estimate); total funding $332M
- **Notable Investors/Partners**: Merlin Ventures (led Series D), other undisclosed investors; customers include Fortune 100 companies
- **Growth Signals**:
  - 300% year-over-year revenue growth
  - 200% employee growth (319 employees as of 2026, +52.8% YoY)
  - Named a Leader in KuppingerCole 2026 Leadership Compass for Emerging AI SOC
  - Gartner named Torq “the company to beat in AI SOC Agents for Threat Investigation”
  - Won Best Emerging Tech award at RSAC 2025
  - Recognized by Forbes as a “cybersecurity standout” and one of America’s Best Startup Employers

## Competitive Advantages
- **First-mover in AI SOC category**: Torq defines the autonomous SOC space with agentic AI, not just automation.
- **Multi-Agent System (HyperSOC 2o)**: Unique ability to deploy specialized AI agents for different tasks (triage, investigation, response) with full transparency.
- **Context Model**: Continuously updated, transparent context model that logs every decision, enabling auditability and control.
- **Enterprise traction**: Fortune 100 logos in production, validated by Gartner and KuppingerCole as the leader.
- **High customer satisfaction**: 4.8 rating on G2 and Gartner Peer Insights.

## Strategic Focus
- **Federal market expansion**: Targeting U.S. government contracts.
- **Multi-agent capabilities**: Extending through the RevRod acquisition (2026) to handle more complex agent interactions.
- **Product innovation**: Continued development of agentic runbooks and autonomous threat hunting.
- **Scaling globally**: Offices in Tel Aviv, London, and remote teams across U.S., Canada, Israel, and Europe.

## Why Work Here
- **Culture**: “Proud and Humble,” “Win as One Team,” “Customer-First Mindset,” “Extreme Ownership.” Emphasizes collaboration, speed, and support.
- **Work flexibility**: Remote-friendly with physical offices in Tel Aviv, London, and New York; hybrid options available.
- **Recognition**: Named to Forbes’ Best Startup Employers in America and Business Insider’s “startups to bet your career on” list.
- **Perks**: Competitive compensation, comprehensive medical/dental/vision, generous PTO, and a strong emphasis on work-life balance (“work-work balance” joke but serious about unplugging).
- **Engineering culture**: Encourages use of AI tools for prep but hires humans; transparent hiring process; engineers work on cutting-edge AI SOC platform.

## Sources
1. [torq.io - About Page](https://torq.io/company/)
2. [torq.io - AI SOC Platform](https://torq.io/)
3. [torq.io - Careers](https://torq.io/careers/)
4. [Greenhouse - Jobs at Torq](https://job-boards.greenhouse.io/torq)
5. [LinkedIn - Torq Company Page](https://www.linkedin.com/company/torqio)

## Other roles at Torq

- [Sales Engineer, New York City](https://feeny.ai/job/sales-engineer-new-york-city-torq-united-states-7vhrshwkm1yy) — United States
- [Sales Engineer, Denver](https://feeny.ai/job/sales-engineer-denver-torq-united-states-5v3s5wvk9ez6) — United States
- [Sales Engineer, Atlanta](https://feeny.ai/job/sales-engineer-atlanta-torq-united-states-k4h0v95a04ww) — United States
- [Production Operations Engineer](https://feeny.ai/job/production-operations-engineer-torq-israel-wt3x798mrfct) — Israel
- [Product Analyst Team Lead](https://feeny.ai/job/product-analyst-team-lead-torq-tel-aviv-zwxbevd9hhj0) — Tel Aviv, Israel
- [Product Analyst](https://feeny.ai/job/product-analyst-torq-tel-aviv-23ttvm5seyg2) — Tel Aviv, Israel
- [Business Development Representative (BDR) - Chicagoland](https://feeny.ai/job/business-development-representative-bdr-chicagoland-torq-united-states-ms606qfdh7km) — United States
- [Sales Engineer, Chicago](https://feeny.ai/job/sales-engineer-chicago-torq-united-states-rmntczd18zw1) — United States
- [Product Manager - Agentic AI](https://feeny.ai/job/product-manager-agentic-ai-torq-tel-aviv-wqfg8dsrk9r0) — Tel Aviv, Israel
- [Regional Sales Manager, Enterprise (NYC)](https://feeny.ai/job/regional-sales-manager-enterprise-nyc-torq-united-states-7ptzz2fqdeqa) — United States