--- title: 'AI Solutions Engineer at Neuron 7' canonical: 'https://feeny.ai/job/ai-solutions-engineer-neuron-7-bengaluru-nr5aj5954v5e' type: 'job' last_seen: '2026-09-07' --- # AI Solutions Engineer at Neuron 7 - **Company:** Neuron 7 - **Location:** Bengaluru, India - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-05-07 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/neuron7/706de3f1-579d-442e-b34a-b9d8a459d40c ## Job description ## About Us Neuron7.ai is a rapidly growing AI‑first SaaS company focused on building a category‑defining Service Resolution Intelligence platform. Backed by leading venture capital firms in Silicon Valley and a distinguished group of angel advisors and investors, Neuron7 is widely recognized as a startup to watch. Our platform enables enterprises to resolve complex operational issues faster by delivering accurate root‑cause analysis and fix recommendations in seconds—leveraging a combination of structured data, unstructured data, and advanced AI agents. Learn more at Neuron7.ai. ## Why Join Us Work at the frontier of applied AI - LangGraph, LLM, streaming anomaly detection, evidence-based RCA reasoning  on real enterprise problems, not toy datasets. ## About Neuron 7 ## Company Overview - **One-liner**: Neuron7.ai helps enterprises turn disconnected service data and expertise into AI agents that diagnose and resolve complex technical issues in seconds. - **Entity Type**: Private (Series B) - **Headquarters**: San Jose, California, USA - **Founded**: 2020 - **Founders**: Niken Patel (CEO) and Vinay Saini (Head of Customer and Product Delivery) ## Core Business - **Primary industry**: AI-powered resolution intelligence for field service, technical support, and customer care. - **Target customers**: Fortune 1000 enterprises managing complex technical equipment – medical devices, high-tech manufacturing, industrial systems, payment technology, telecom. - **Mission**: Make expertise scalable by capturing and operationalizing tribal knowledge across service teams. ## Products & Services - **[Neuron7 Platform](https://www.neuron7.ai/)**: A resolution intelligence layer that ingests structured and unstructured data (product manuals, support tickets, device logs, resolutions) and connects to existing CRM/FSM systems (Salesforce, ServiceNow, SAP, Microsoft). Delivers deterministic root-cause guidance, predictive failure alerts, and guided troubleshooting. - **[Neuro AI Agent](https://www.neuron7.ai/)**: A next-generation AI agent that reasons, guides, and resolves complex service issues in real time, moving beyond search and recommendations. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Total funding of **$44M (Series B)** led by Smith Point Capital (founded by former Salesforce Co-CEO Keith Block), with participation from Nexus Venture Partners, Battery Ventures, and ServiceNow Ventures. [pitchbook.com](https://pitchbook.com/profiles/company/459738-19) - **Notable Investors/Partners**: Smith Point Capital, Nexus Venture Partners, Battery Ventures, ServiceNow Ventures. Microsoft recognized Neuron7 as a Partner of the Year finalist. - **Growth Signals**: - 90%+ resolution accuracy in complex technical environments. - 46% faster resolutions, 24% lower parts cost, 14-point CSAT lift. - Deployed across 8,000+ technicians in 60+ regions. - Headcount ~129 employees (PitchBook) – growing with roles in engineering, customer success, and forward deployment. ## Competitive Advantages - **Service Expertise Graph**: Built from actual case history, not just document search. Provides deterministic, grounded resolution guidance that improves with every closed case. - **Predictive intelligence**: Predicts failures before they occur, reducing downtime and revisits. - **No replacement of existing systems**: Operates as an intelligence layer on top of Salesforce, ServiceNow, SAP, etc., with pre-built connectors requiring no custom development. - **Rapid deployment**: Pilots in weeks, not months. ## Strategic Focus - Scaling AI agents (Neuro) for increasingly complex service operations across high-value industries. - Deepening integrations with enterprise CRM/FSM ecosystems. - Expanding geographic presence (roles in Bangalore, India, and remote U.S.). ## Why Work Here - **Culture**: Founded by leaders with deep enterprise service experience; emphasis on operational intelligence and AI innovation. - **Work Policy**: Hybrid roles in San Jose (HQ) and Bangalore; remote options available for certain positions (e.g., Technical Customer Success Manager – USA). [builtin.com](https://builtin.com/company/neuron7ai) - **Notable perks**: Opportunity to work on cutting-edge AI/ML for mission-critical enterprise problems; collaboration with Fortune 1000 customers; fast-growing startup with strong investor backing. - **Engineering culture**: Focus on AI, NLP, full-stack engineering, and forward deployment; roles include Lead Software Engineer, Principal Architect, Senior Forward Deployment Engineer. ## Sources 1. [neuron7.ai](https://www.neuron7.ai/) 2. [neuron7.ai/about-us](https://www.neuron7.ai/about-us) 3. [pitchbook.com](https://pitchbook.com/profiles/company/459738-19) 4. [builtin.com](https://builtin.com/company/neuron7ai) 5. [jobs.lever.co/neuron7](https://jobs.lever.co/neuron7) ## Other roles at Neuron 7 - [QA Lead / Quality Engineering Lead](https://feeny.ai/job/qa-lead-quality-engineering-lead-neuron-7-bengaluru-2ff9jw5j0pga) — Bengaluru, India - [Frontend - Apprentice](https://feeny.ai/job/frontend-apprentice-neuron-7-bengaluru-4c9yanfyz60p) — Bengaluru, India - [Vice President of Engineering | US -Remote](https://feeny.ai/job/vice-president-of-engineering-us-remote-neuron-7-bay-area-fcfn0jew9ekh) — Bay Area - [Sales Development Representative (SDR) – Enterprise AI SaaS (Field Service)](https://feeny.ai/job/sales-development-representative-sdr-enterprise-ai-saas-field-service-neuron-7-rnzf6xt2vndz) — Bay Area - [Lead Software Engineer – AI Platform Engineering](https://feeny.ai/job/lead-software-engineer-ai-platform-engineering-neuron-7-bengaluru-h28zksj7mt6g) — Bengaluru, India - [Executive Assistant | San Jose, USA (Hybrid)](https://feeny.ai/job/executive-assistant-san-jose-usa-hybrid-neuron-7-bay-area-ed2dw3ejkqrc) — Bay Area - [Lead Software Engineer - AL/ML (Implementation Engineer)](https://feeny.ai/job/lead-software-engineer-al-ml-implementation-engineer-neuron-7-bengaluru-q90anbct8dfd) — Bengaluru, India - [Senior Forward Deployment Engineer (FDE) (AI/ML | Python) | 6+ Years | Bangalore](https://feeny.ai/job/senior-forward-deployment-engineer-fde-ai-ml-python-6-years-bangalore-neuron-7-6wmmh74na8z3) — Bengaluru, India - [Customer Implementation Engineer ( Python | AI/ML)](https://feeny.ai/job/customer-implementation-engineer-python-ai-ml-neuron-7-bengaluru-1x3z0c5edrwf) — Bengaluru, India - [Senior Software Engineer (Python Implementation Engineer)](https://feeny.ai/job/senior-software-engineer-python-implementation-engineer-neuron-7-bengaluru-3ffy12k7n5m7) — Bengaluru, India