---
title: 'AI Solutions Engineer [YoE: 0 - 2 Years] at Bolna'
canonical: 'https://feeny.ai/job/ai-solutions-engineer-yoe-0-2-years-bolna-bengaluru-27fez1kpanmg'
type: 'job'
last_seen: '2026-10-17'
---

# AI Solutions Engineer [YoE: 0 - 2 Years] at Bolna

- **Company:** Bolna
- **Location:** Bengaluru, India
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-06-29
- **Last confirmed live:** 2026-10-17
- **Apply:** https://jobs.gem.com/bolna/am9icG9zdDoPEQyipSboAUzsX1znL3fG

## Job description

## About Bolna

Bolna is Voice AI infrastructure built for India. We help businesses deploy intelligent voice agents that can call, converse, and convert in any language, at scale. From collections to customer support to sales, our agents handle millions of conversations so humans don't have to.

We're a YC F25 company, backed by General Catalyst, with 1,050+ paying customers and growing fast. Our team of ~25 is based in Bengaluru.

## The Role

You're the person who makes our voice agents actually sound good and actually work for real customers. As an AI Solutions Engineer, you'll sit at the intersection of our product and our customers. Your primary job is to design, write, and iterate on the prompts and tools that power Bolna's voice agents, making them smarter, more natural, and more effective for each use case.

You'll work closely with customers to understand their goals, build agent flows, test conversations, and fix what breaks. No heavy coding required-if you can vibe-code a basic script or write a solid system prompt, you're qualified.

## What You'll Do

- Write, test, and iterate on system prompts for voice agents across industries like D2C, fintech, healthcare, and logistics
- Listen to real call recordings, identify where agents fail, and fix them
- Build conversation flows and call pathways for new customer deployments
- Help onboard new customers-understand their use case, set up their agent, and get it live
- Maintain a growing library of prompts, templates, and best practices across Bolna's verticals
- Red-team agents-try to break them, find edge cases, and make them bulletproof
- Work with vernacular inputs: test agents in Hindi, Hinglish, and regional languages
- Feed insights back to product and engineering-you'll see what customers need before anyone else does

## What We're Looking For

Must-have:

- You've spent serious time prompting ChatGPT, Claude, or similar LLMs-not just casually, but to actually build or solve something
- You're obsessive about language-you notice when a sentence sounds off, robotic, or unclear
- You can think from the customer's perspective and the end-user's perspective at the same time
- You're comfortable with ambiguity and can make decisions without a full playbook
- Strong written and verbal communication in English. Hindi or any other Indian language is a big plus

Good to have:

- You've tinkered with voice AI tools-Bolna, Vapi, ElevenLabs, or similar
- You've vibe-coded something: a small automation, a chatbot, a no-code workflow-anything
- Experience in a customer-facing role, even informally (sales, support, intern, freelance)
- Familiarity with how LLMs work under the hood-context windows, temperature, hallucination, etc.

## Why Bolna

- The hottest team in the hottest market in India right now
- Freshers who joined 3 months back are single-handedly working with CXOs and Senior PMs of massive enterprises
- Direct access to founders and product-your work will visibly ship
- You'll develop a rare, high-value skill set at the intersection of AI, product, and customer success
- Competitive compensation for early-career profiles
- Bengaluru office, in-person team collaboration

## About Bolna

## Company Overview
- **One-liner**: Bolna is a Voice AI orchestration platform purpose-built for Indian enterprises, enabling them to build, deploy, and scale multilingual voice agents for sales, support, collections, and recruitment.
- **Entity Type**: Private (YC Fall 2025 batch)
- **Headquarters**: Bengaluru, India (with a second office in San Francisco, California, USA)
- **Founded**: 2024
- **Founders**: Not publicly disclosed on the website or YC profile, but the team includes engineers who previously built and scaled Zomato, Tata 1MG, BrowserStack, and Atlassian.

## Core Business
- **Primary industry/industries**: Voice AI Infrastructure, Enterprise SaaS, Conversational AI
- **Target customers**: B2B, mid-market to large enterprises in India, particularly in BFSI (Banking, Financial Services, Insurance), e-commerce, and recruitment sectors
- **Mission or purpose statement**: To power India’s next billion conversations with Voice AI that understands the country’s linguistic complexity, scale, and cost sensitivity.

## Products & Services
For each major offering:
- **Voice AI Orchestration Platform**: A full-stack platform that lets enterprises build, test, and deploy conversational voice agents across inbound and outbound calls. Supports no-code builders and developer APIs.
- **Customer Support Agent**: 24/7 inbound call answering for FAQs and customer triage, with human-in-the-loop handover.
- **Cart Abandonment Agent**: Outbound calling agent for e-commerce recovery campaigns.
- **Recruitment & Screening Agent**: AI agents that screen, interview, and onboard candidates at scale.
- **Developer APIs**: Programmatic access to ASR, LLM, TTS models, telephony, and workflow integrations (n8n, Make.com, Zapier).

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private, early-stage)
- **Key Metric**: Total Funding — raised as part of Y Combinator's Fall 2025 batch (amount not publicly specified). Powers 500K+ minutes of calls every month.
- **Notable Investors/Partners**: Y Combinator (primary partner: Tom Blomfield)
- **Growth Signals**: 1,000+ companies rely on Bolna; team size of 21 as of Fall 2025; actively hiring across engineering, solutions, and client success roles; expanding into enterprise plans with forward-deployed service.

## Competitive Advantages
- **India-specific routing engine**: Automatically picks the optimal blend of ASR/LLM/TTS models per call based on language, region, and use case, optimizing for cost and quality.
- **Multilingual mastery**: Supports 10+ Indian languages (including Hinglish, Tamil, Telugu) and 50+ accents with natural code-switching mid-conversation.
- **Cost-efficiency engine**: Uses pre-recorded inserts, cheaper small models where possible, and smart routing to deliver lower costs than alternatives.
- **Sub-500ms latency**: Handles interruptions and natural conversation flow, critical for Indian call center environments.
- **100% data privacy**: India/USA specific data residency and on-premise deployment options for enterprise compliance.

## Strategic Focus
- Scaling enterprise adoption across BFSI, e-commerce, and recruitment verticals in India.
- Deepening the "model-agnostic" orchestration layer to support 20+ ASR, LLM, and TTS models.
- Building forward-deployed engineering teams to support large enterprise clients with custom deployments.
- Expanding from 500K+ to millions of call-minutes per month while maintaining sub-500ms latency.

## Why Work Here
- **Culture highlights**: Early-stage YC startup with a mission to solve India’s unique voice AI challenges. Team includes veterans from Zomato, BrowserStack, and Atlassian — strong product and engineering DNA.
- **Remote/hybrid/office policy**: On-site roles based in Bengaluru (primary hub) with a second office in San Francisco. Openings are listed as on-site.
- **Notable perks or engineering culture**: Engineers get to work on real-time voice infrastructure, multilingual NLP, and low-latency systems at scale. The "Forward Deployed" enterprise model means engineers interact directly with customers. Active hiring for founding ML engineer, software engineer, and AI solutions engineer roles.

## Sources
1. [bolna.ai](https://www.bolna.ai/)
2. [ycombinator.com](https://www.ycombinator.com/companies/bolna-ai)
3. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/bolna)
4. [builtin.com](https://builtin.com/company/bolna)

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