---
title: 'AI Strategist at Mutiny'
canonical: 'https://feeny.ai/job/ai-strategist-mutiny-new-york-mrd1n9wa893w'
type: 'job'
last_seen: '2026-09-12'
---

# AI Strategist at Mutiny

- **Company:** Mutiny
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-04-28
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.ashbyhq.com/mutiny/c152fd1d-1f53-468b-923c-d29a3afaec0c

## Job description

## What we're building

Mutiny is the self-improving AI infrastructure for GTM teams to execute faster and close more revenue. Our ambition is to do for revenue velocity what Cursor and Claude Code did for engineering velocity. With Mutiny, everyone in sales and marketing gets a bench of GTM athletes that handle any work across their revenue motion and learn from what's actually moved their deals. In April we re-launched the product as an agent-first platform. Anthropic showcased us as a leader in AI GTM. MRR is growing more than 70% month-over-month, with customers like Uber, Rippling, and Snowflake. We're backed by Sequoia, YC, and Insight, and we're building a generational company.

The opportunity Most CS roles are graded on how few problems the customer has. You'll be graded on how much they grow. As a growth strategist at Mutiny, you'll own a book of managed accounts and become the reason teams at customers like Rippling, Uber, and Snowflake get more out of AI than their peers. CS isn't a support function here. It's how we turn early traction into the customer base that defines a category. You'll build the playbooks as you go and shape what customer success looks like at an AI-native company from the ground up. This role is in person in New York City, five days a week.

## What you'll own

- Your book. Onboarding, adoption, retention, and expansion across your managed accounts. Every customer outcome runs through you.
- Customer expertise. Become the expert on how each customer's business works and where Mutiny fits in. Translate that into "aha" moments that move their roadmap.
- The AI motion. Teach customers how to use our agent-first platform to create assets that actually move the needle for their sales and marketing teams. Their team uses Mutiny because you made it obvious how.
- EBRs that move things. Run business reviews that tell a real story and drive action. Follow-ups that are crisp and lead somewhere.
- Renewals and expansion. Build the case six months before it comes up. Adoption and customer health are the leading indicators. Revenue is the lagging one.
- The shared playbook. When you find a better onboarding flow, a sharper EBR, or a new play that's working, you document it. The next growth strategist starts where you ended.

## Who you are

- Customer outcomes are personal. Seeing a customer hit a milestone is what gets you out of bed. Their goals are your goals. You don't celebrate the renewal, you celebrate the result that made it inevitable.
- The expert in the room. You dig into how the product works, how the customer's business works, and how to connect the two. You create "aha" moments by tailoring advice to what each customer actually needs.
- Trust comes quickly. Customers feel like you're genuinely in their corner. You're empathetic, direct, and you always bring context and a clear ask when you need something from them.
- Precision communicator. Crisp follow-up emails. EBRs that tell a real story. Complex concepts in simple terms, with no jargon to hide behind.
- Scrappy and resourceful. You don't wait for a perfect process. You figure things out, document what works, and leave it easier for the next person.
- Renewal mindset. You're building the case for why a customer should stay and grow, not scrambling when it comes up. Adoption and health are the leading indicators you watch.

## About Mutiny

## Company Overview
- **One-liner**: Mutiny provides an AI agent that helps go-to-market teams create customer-facing assets, automate workflows, and convert leads into revenue without requiring engineering support.
- **Entity Type**: Private (Series B)
- **Headquarters**: New York City (Flatiron), NY, United States (note: LinkedIn also lists San Francisco, CA)
- **Founded**: 2018
- **Founders**: Jaleh Rezaei (CEO) and Nikhil Mathew (CTO)

## Core Business
- **Primary industry**: AI-powered go-to-market (GTM) software for sales and marketing teams.
- **Target customers**: B2B companies, including enterprise and SMB, specifically customer-facing teams in sales, marketing, and customer success.
- **Mission or purpose**: "Redefine how companies grow" by eliminating dependencies and handoffs, enabling revenue teams to execute at the speed of their ideas.

## Products & Services
- **Mutiny AI Agent** (SaaS): A no-code AI agent that works in Slack or Claude, integrating with email, calendar, docs, call recording, and CRM. It includes pre-loaded GTM playbooks and routines for tasks such as meeting prep, pipeline review, follow-ups, ABM campaigns, landing pages, deal rooms, competitive enablement, coaching, and executive reporting.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Total funding of $68.7M across three rounds; most recent Series B of $50M in April 2022, led by Tiger Global and Sequoia Capital. Annual revenue is reported as $2M (likely older data).
- **Notable Investors/Partners**: Sequoia Capital, Tiger Global, Insight Partners, Cowboy Ventures, Y Combinator. Also backed by GTM executives from Uber, Salesforce, Figma, Snowflake, Visa, Square, and Condé Nast.
- **Growth Signals**: Headcount decreased 35% year-over-year to 25 employees (LinkedIn data). The company launched "Mutiny 2026" with new features and continues to be recognized as a Great Place to Work (97% of employees rate it as great, Fortune Best Small Workplaces in 2022, 2023, and Best Workplaces in the Bay Area 2024). The company acquired Intellipse in 2022.

## Competitive Advantages
- **No-code, pre-loaded GTM playbooks** that eliminate the need for AI expertise or extensive setup — value on day one.
- **Deep integrations** with Slack, Claude, and major CRM/tools, enabling a seamless workflow within existing stacks.
- **Consistent, on-brand output** grounded in company brand guidelines, accounts, and proven plays.
- **Collaboration focus**: Works in Slack for team sharing of templates, skills, and routines.

## Strategic Focus
- **Expanding AI agent capabilities** to handle more customer-facing tasks and reduce dependency on designers, developers, and data teams.
- **Building for in-person collaboration** — the company is centered in a Flatiron, NYC office, emphasizing that the best ideas happen face-to-face.
- **Hiring for new roles** such as GTM Engineer, Growth Strategist, and Senior Software Engineer (AI Products) to scale the platform.

## Why Work Here
- **Culture**: High employee satisfaction (4.8/5 on LinkedIn, 97% on Great Place to Work). Values include "Faster always wins", "All hands on deck", "Work should feel like play", and "Don't be afraid to piss people off".
- **Work policy**: Fully in-person at the Flatiron office in New York City. The company believes in-person work drives better ideas and faster execution.
- **Notable perks/engineering culture**: Strong emphasis on customer centricity, radical candor, and accountability. Employees report high pride in the company and a caring environment. The engineering team works on cutting-edge AI products.
- **Backed by top-tier investors** and used by fast-growing companies like Notion, Snowflake, and Qualtrics.

## Sources
1. [mutinyhq.com](https://www.mutinyhq.com/)
2. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/mutiny)
3. [linkedin.com](https://www.linkedin.com/company/mutinyhq)
4. [greatplacetowork.com](https://www.greatplacetowork.com/en/certified-company/7041292)

## Other roles at Mutiny

- [Product Designer](https://feeny.ai/job/product-designer-mutiny-new-york-y0y3519smsvb) — New York, NY
- [Executive Assistant and Operations Manager](https://feeny.ai/job/executive-assistant-and-operations-manager-mutiny-new-york-pep900zre1q0) — New York, NY
- [Head of GTM (Path to COO)](https://feeny.ai/job/head-of-gtm-path-to-coo-mutiny-new-york-hhn78q2scd0v) — New York, NY
- [Founding Enterprise Account Executive](https://feeny.ai/job/founding-enterprise-account-executive-mutiny-new-york-709z8c37tq1y) — New York, NY
- [Social Media Creator](https://feeny.ai/job/social-media-creator-mutiny-new-york-7mjtajg41evj) — New York, NY
- [Staff Product Designer](https://feeny.ai/job/staff-product-designer-mutiny-new-york-7h8we0vj81r0) — New York, NY
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