---
title: 'Alliances & Partner Operations Associate, Enterprise Solutions at Harbor'
canonical: 'https://feeny.ai/job/alliances-partner-operations-associate-enterprise-solutions-harbor-chicago-jy8qsg2mqh1n'
type: 'job'
last_seen: '2026-09-11'
---

# Alliances & Partner Operations Associate, Enterprise Solutions at Harbor

- **Company:** Harbor
- **Location:** Chicago Illinois, United States
- **Work type:** remote
- **Posted:** 2026-07-29
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.greenhouse.io/harborglobal/jobs/5197580007

## Job description

Harbor is seeking an Alliances & Partner Operations Associate to help scale and optimize our strategic partner ecosystem supporting Harbor's mission of building and managing a world-class ecosystem of leading partners who provide solutions to our corporate law department and law firms' pressing operational issues. This role is central to driving operational excellence across our alliances portfolio by improving pipeline visibility, enabling cross-functional execution, and ensuring partner initiatives translate into measurable business outcomes.

Working closely with Sales, Delivery, and Marketing teams, you will help identify growth opportunities, streamline partner operations, and support the expansion of AI-enabled solutions that deliver value to our clients.  This is a hybrid position working from our Chicago headquarters office with some remote flexibility.

Key Responsibilities:

- Drive operational excellence across Harbor's partner ecosystem by maintaining accurate pipeline visibility, identifying risks, and ensuring timely follow-through on strategic initiatives.
- Own partner operations within Salesforce and other systems, ensuring high-quality data, actionable reporting, and visibility into partner performance and opportunities.
- Analyze partner overlap and whitespace opportunities using tools such as Crossbeam to identify new revenue opportunities and strengthen go-to-market execution.
- Support partner strategy through territory planning, opportunity prioritization, research, and competitive analysis.
- Coordinate recurring partner business reviews and operational cadences, preparing agendas, metrics, materials, and executive-ready updates while driving accountability for next steps.
- Build strong working relationships across Sales, Marketing, Delivery, and external partners to keep initiatives aligned and moving forward.
- Monitor partner health, surface insights and recommendations, and prepare concise updates to support leadership decision-making.
- Support the integration and adoption of AI-enabled partner offerings while tracking strategic initiatives and key milestones.
- Provide day-to-day direction and quality oversight for interns supporting the Alliances function.

Qualifications:

- 2-5 years of experience in partnerships, operations, consulting, business operations, or a related field
- Strong analytical skills with the ability to turn data into actionable insights
- Experience working with CRM platforms (Salesforce preferred) and advanced Excel
- Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Strong written and verbal communication skills, with the ability to work effectively across cross-functional teams
- A proactive, problem-solving mindset with strong attention to detail and a focus on execution

Preferred:

- Experience in professional services, consulting, or legal environments
- Exposure to partner ecosystems, channel programs, or go-to-market initiatives
- Experience with Crossbeam, Tableau, Power BI, or similar analytics tools
- Interest in emerging AI technologies and how they can enhance business operations and partnerships

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

## About Harbor

## Company Overview
- **One-liner**: Harbor Global is a globally integrated legal technology and consulting services firm that helps law firms and corporate law departments achieve breakthrough outcomes through strategy, technology, operations, and intelligence.
- **Entity Type**: Private (bootstrapped; no public funding rounds disclosed)
- **Headquarters**: Chicago, Illinois, United States (primary hub; major offices also in Moncton, Manila, London, and Sydney)
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Legal Technology and Consulting Services
- **Target customers**: B2B – leading law firms, corporations, and their in-house legal departments
- **Mission**: To be a globally integrated organization where colleagues, clients, and partners can thrive, with an ambitious commitment to client success.

## Products & Services
- **Legal Technology + Operations**: Advisory, implementation, and operational support for legal technology systems and workflows.
- **Research + Intelligence**: Expert solutions in research, library, and information management to address complex information challenges.
- **Vendor Governance + Sourcing**: Vendor management and sourcing solutions to minimize risks and optimize controls and compliance.
- **Strategy + Transformation**: Combining industry insights with strategy, technology, and business consulting to help clients set and execute their direction.
- **Harbor Labs**: Legal engineering solutions that help enterprises use advanced technology to accelerate the speed of business.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Over 900 industry experts globally (team of ~800–900 employees, as stated on the company website)
- **Notable Investors/Partners**: Not publicly available
- **Growth Signals**: Currently listing 30 open roles on Greenhouse (July 2025/2026); expansion of Data & AI Strategy leadership (Senior Director, Senior Manager); global remote-first hiring across US, Canada, UK, Australia, and Philippines.

## Competitive Advantages
- **Multidisciplinary integration**: Teams are organized into specialist groups aligned with key client functions, enabling seamless collaboration across legal, technology, operations, and intelligence.
- **Remote-first culture**: A significant portion of the 800+ team works from home, supported by offices and co-located workspaces – a model that attracts top talent globally.
- **Deep domain expertise**: A "deep bench" of experts spanning legal technology, sourcing, research, and transformation, allowing tailored solutions for complex legal challenges.

## Strategic Focus
- **Data & AI**: Recent hires for Senior Director and Senior Manager of Data & AI Strategy signal a push to embed AI and data analytics into client solutions.
- **Client relationship expansion**: Emphasis on building lasting connections and fostering community within the legal industry.
- **Global growth**: Continued expansion of remote teams and office hubs in key jurisdictions (US, Canada, UK, Australia, Philippines).

## Why Work Here
- **Flexible work environment**: Remote-first culture with the option to work from home, co-located workspaces, or on-site with clients. Offices available in major hubs.
- **Comprehensive benefits**: Medical, dental, vision, mental health support, life insurance, disability, wellness benefits, retirement savings with employer matching, flexible PTO, parental leave, and statutory holidays.
- **Career development**: Training and development programs, employee assistance, and a clear interview process that may include behavioral, case-study, or technical interviews.
- **Culture**: Values-driven organization focused on client success, inclusive community, resilient connections, and collaboration. Described as a place where employees can "work amongst the stars."

## Sources
1. [harborglobal.com](https://harborglobal.com/)
2. [harborglobal.com/careers/about-harbor](https://harborglobal.com/careers/about-harbor/)
3. [harborglobal.com/careers/for-applicants](https://harborglobal.com/careers/for-applicants/)
4. [job-boards.greenhouse.io/harborglobal](http://job-boards.greenhouse.io/harborglobal)
5. [harborglobal.com/careers](https://harborglobal.com/careers/)

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