---
title: 'Alumni & Family Coordinator at ERC Pathlight'
canonical: 'https://feeny.ai/job/alumni-family-coordinator-erc-pathlight-seattle-gyr5szj500xj'
type: 'job'
last_seen: '2026-09-14'
---

# Alumni & Family Coordinator at ERC Pathlight

- **Company:** ERC Pathlight
- **Location:** Seattle, WA
- **Compensation:** $70k–$90k
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-14
- **Apply:** https://job-boards.greenhouse.io/erc8585757pathlight53t353/jobs/4403570009

## Job description

## Who We Are

At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same.

As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery.

Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope.

## Why Join Us

When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always.

Here, your work matters. Your ideas matter. You matter.

If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here.

Come build hope. Come save lives. Come grow with us.

Onsite Work Requirement: This position is primarily onsite and requires regular in-person presence to support patients, families, alumni programming, discharge planning, tours, family events, and collaboration with clinical and operational teams. The ideal schedule is three days per week in Seattle and two days per week in Bellevue, with Seattle serving as the primary office location and taking priority for onsite attendance. Flexibility may be required based on business and operational needs. Due to the highly collaborative and relationship-focused nature of the role, candidates must be able to work onsite consistently and actively participate in facility and community-based activities and events. This position is not eligible for a fully remote work arrangement.

What You'll Be Doing:

The Alumni and Family Coordinator supports alumni and family engagement efforts across their assigned region, while being based onsite at an integrated care facility. This role partners with patients and families throughout the continuum of care—from admission through discharge and into sustained recovery.

Working closely with clinical, outreach, and operations teams, the Coordinator helps facilitate aftercare planning, supports family engagement efforts, and strengthens connections with alumni and community resources. As an onsite presence, the Coordinator ensures these services are integrated into the patient experience while extending support across the broader region.

## ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Provides critical consultation in the patient transition and discharge planning process; coordinates with outreach team as needed to stay up to date on referral source activity to ensure relationships are fostered and maintained, coordinates in providing strategic referrals for Lower Level of Care (LLOC) discharges, supports referral relationships as needed.
- Leads onsite aftercare and discharge planning groups to educate patients about the importance of aftercare; connects them to community resources and outlines alumni services and offerings.
- Serves as the subject matter expert in the full patient journey; able to speak to or support needs across admission to discharge at all levels of care for both patients and caregivers.
- Coordinates and supports on-site family programming and events.
- Facilitates weekly virtual alumni and family support groups & provides appropriate follow up for referrals to Higher Level of Care (HLOC) as needed. Facilitates annual in person alumni event. Supports aftercare needs for former patients & families through follow-up phone calls/emails.
- Facilitates tours for prospective patients and families.
- Coordinates alumni engagements and speaking opportunities. Assists in gathering and responding to testimonials and patient reviews.

Education Requirements

- Bachelor's Degree - Required
- Graduate Degree -  Preferred

Knowledge, Skills and Abilities (All Required):

- 2+ years experience in clinical role or 2+ years experience in project management
- Strong organizational and project management skills
- Excellent professional verbal and oral communication skills
- Demonstrates the ability to quickly connect with others, promoting collaboration and team cohesion

Bonus Qualities:

- 2+ years direct patient behavioral health experience preferred

The compensation range for this position is based upon candidate experience and market expectations.

Washington Pay Range $70,000—$90,000 USD

## What We Offer

At ERC Pathlight, caring for people is our mission and that begins with caring for our own team. Your well-being matters, and our benefit program is designed to support every part of your life.

We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leave benefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career.

We also recognize that mental health is part of every person’s experience. That’s why we strive to create a workplace where you feel supported, seen, and encouraged—personally, professionally, and at home.

When you thrive, you can do your best work. And your best work changes lives.

## About ERC Pathlight

## Company Overview
- **One-liner**: ERC Pathlight is a national leader in the treatment of eating disorders and mood, anxiety, and trauma-related disorders, operating a network of inpatient, residential, and outpatient facilities across the United States.
- **Entity Type**: Private (healthcare provider)
- **Headquarters**: Denver, Colorado, USA
- **Founded**: Not publicly available (the organization has grown through the merger of Eating Recovery Center and Pathlight Mood & Anxiety Center)
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Healthcare – mental health and eating disorder treatment
- **Target customers**: B2C – individuals (adults, children, adolescents) suffering from eating disorders and mood/anxiety disorders; also B2B – insurance companies, healthcare providers, and referral sources
- **Mission or purpose statement**: “To take the very best care of patients, families, providers and our employees, as we deliver the highest quality treatment for patients with eating disorders and mood and anxiety disorders.” [pathlightbh.com](https://www.pathlightbh.com/careers)

## Products & Services
- **Inpatient & Residential Treatment**: 24/7 structured care for eating disorders and mood/anxiety disorders, with medical and therapeutic support.
- **Partial Hospitalization Program (PHP)**: Day treatment that allows patients to return home in the evenings.
- **Intensive Outpatient Program (IOP)**: Several hours of therapy per week for those who need less structure.
- **Outpatient Therapy**: Individual, group, and family therapy for ongoing recovery.
- **Specialized Programs**: Child & adolescent tracks, adult tracks, and trauma-informed care.
- **Clinical Assessment Team (CAT)**: Provides initial evaluations and coordinates admissions across levels of care.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Not publicly available – revenue and funding are not disclosed; however, the organization operates multiple facilities across the U.S. and employs a large clinical and support staff (96+ jobs posted as of mid-2026).
- **Notable Investors/Partners**: Not publicly available
- **Growth Signals**: Active hiring across multiple roles (Behavioral Health Tech, Nursing, Dietitian, Clinical Leadership, IT, etc.) [careers.ercpathlight.com](https://careers.ercpathlight.com/v/ERCPathlight-jobs); expansion of career pathways and educational assistance programs [pathlightbh.com](https://www.pathlightbh.com/careers)

## Competitive Advantages
- **National Network**: ERC Pathlight has locations across the United States, offering a continuum of care from inpatient to outpatient.
- **Multidisciplinary Approach**: Teams include therapists, dietitians, nurses, psychiatrists, and behavioral health technicians working together.
- **Commitment to Career Growth**: On-the-job training, supervision hours for licensure, educational assistance, and clear advancement tracks (e.g., from Behavioral Health Counselor to Clinical Director) [eatingrecoverycenter.com](https://www.eatingrecoverycenter.com/careers/)
- **Strong Values-Driven Culture**: Emphasis on compassion, integrity, collaboration, inclusivity, accountability, and flexibility [pathlightbh.com](https://www.pathlightbh.com/careers)

## Strategic Focus
- **Expanding Access to Care**: Opening new programs and locations to serve more patients.
- **Workforce Development**: Investing in entry-level talent and providing clear pathways to clinical licensure and leadership roles.
- **Enhancing Patient Outcomes**: Integrating evidence-based treatments and trauma-informed care.
- **Diversity, Equity & Inclusion**: Engaging DEI consultants and supporting underrepresented groups in the workforce [pathlightbh.com](https://www.pathlightbh.com/careers)

## Why Work Here
- **Mission-Driven Work**: Employees directly impact patients’ recovery and quality of life.
- **Career Growth**: Supervision hours for licensure, educational reimbursement (up to a substantial amount per year), and promotion from within [pathlightbh.com](https://www.pathlightbh.com/careers)
- **Comprehensive Benefits**: Health, dental, vision, life insurance, 401(k) with company match, flexible PTO (accrual starts immediately, up to 3 weeks plus 8 holidays), Employee Assistance Program (EAP) [eatingrecoverycenter.com](https://www.eatingrecoverycenter.com/careers/)
- **Supportive Culture**: Flexible scheduling, mental health advocacy, and a focus on employee wellness (e.g., “we will fight tooth and nail to get insurance to cover you for any mental health condition”) [pathlightbh.com](https://www.pathlightbh.com/careers)
- **On-the-Job Training**: No prior mental health experience required for many entry-level roles; the company provides training and education [pathlightbh.com](https://www.pathlightbh.com/careers)
- **Work Environment**: Mix of in-person (treatment centers) and some remote/administrative roles; locations include Denver, CO and other U.S. cities.

## Sources
1. [careers.ercpathlight.com](https://careers.ercpathlight.com/v/ERCPathlight-jobs)
2. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/erc8585757pathlight53t353)
3. [pathlightbh.com](https://www.pathlightbh.com/careers)
4. [eatingrecoverycenter.com](https://www.eatingrecoverycenter.com/careers/)

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