---
title: 'AML Investigations Specialist at Felix Technologies, Inc.'
canonical: 'https://feeny.ai/job/aml-investigations-specialist-felix-technologies-inc-mexico-city-a83djggk0d5x'
type: 'job'
last_seen: '2026-11-02'
---

# AML Investigations Specialist at Felix Technologies, Inc.

- **Company:** Felix Technologies, Inc.
- **Location:** Mexico City, Mexico
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-30
- **Last confirmed live:** 2026-11-02
- **Apply:** https://jobs.gem.com/felix/am9icG9zdDr86hhyZkw3lbPQqornB1ZW

## Job description

## About Us

At Félix, we are building the indispensable financial companion for Latinos in the US. We combine an AI-powered, conversational-first interface with real-time financial infrastructure to make cross-border money movement as easy as sending a text. Starting with fast, affordable remittances powered by AI and crypto rails, we are expanding into credit, savings, and wallet services to support the complete immigrant financial journey. Our ambition is to deliver a white-glove financial experience with the simplicity of a conversation to a community the traditional financial system has historically overlooked.

We are a hyper-growth Series C company, backed by over $300 million in funding from top-tier global investors, including Andreessen Horowitz, QED, Castle Island, Switch Ventures, HTwenty, Monashees, General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavor Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award.

Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission - serving a community that has been underserved for too long because we are obsessed with our customers. We get things done with urgency and focus, driven by extreme ownership over our impact. We collaborate without ego, fostering radical transparency and fierce loyalty so we can grow together. Because we aim for insanely great rather than just good enough, we stay insatiably curious - always experimenting, building the future today, and delivering a product that truly makes our users' lives better.

## About the Role

At Félix, we’re building the next generation of financial services for immigrant communities. As an AML Investigations Specialist, you’ll help protect our platform from money laundering, fraud, terrorist financing, sanctions evasion, and other forms of financial crime while enabling millions of legitimate users to move money quickly and safely.

Investigations are the core of this role. You’ll work in a fast-paced fintech environment where products, risks, and typologies evolve quickly, so spotting what’s changing in your cases and flagging it early is key. You’ll use AI to make your investigations faster and more accurate, and your feedback will help us improve detection over time. Over time, you’ll take ownership of FinCrime procedures and documentation and help coordinate how FinCrime works with Fraud and Compliance Operations.

We’re looking for someone who enjoys solving complex problems, questioning assumptions, working with data, and using technology - including AI - to become a better investigator.

## Responsibilities

- Review and disposition transaction monitoring and screening alerts within SLA.
- Conduct end-to-end AML, sanctions, fraud, and financial crime investigations across customer onboarding, transaction monitoring, and post-transaction reviews.
- Analyze customer activity, transactional behavior, device intelligence, payment flows (including blockchain, where applicable), and external intelligence to identify suspicious activity.
- Escalate potentially suspicious activity and prepare clear, well-supported investigative summaries and SAR recommendations.
- Perform Enhanced Due Diligence (EDD) and adverse media research on higher-risk customers and transactions.
- Identify and escalate emerging money laundering, fraud, sanctions evasion, mule account, and synthetic identity patterns relevant to fintech and cross-border payments.
- Provide feedback to Product, Data, and Risk teams on rule performance and false positives.
- Use AI tools responsibly to improve investigation quality, research, documentation, and productivity while maintaining sound investigative judgment.
- Draft and maintain investigation procedures, SOPs, memos, and knowledge articles.
- Support the joint operating model between FinCrime, Fraud, and Compliance Operations, including documenting handoffs and escalation paths.
- Participate in regulatory examinations, audits, internal QA reviews, and periodic training activities, as required.
- Contribute to building an increasingly automated, intelligence-driven Financial Crimes function.

## Requirements

- 3–5 years of experience in AML investigations, transaction monitoring, fraud investigations, sanctions compliance, or financial crime operations.
- Experience within a fintech, payments company, digital bank, crypto platform, or other fast-paced financial institution strongly preferred.
- Strong understanding of AML/BSA concepts, customer due diligence, transaction monitoring, sanctions screening, and suspicious activity investigations.
- Excellent analytical and investigative skills with the ability to connect multiple data points into clear, evidence-based conclusions.
- Strong written communication skills, particularly for investigative case documentation.
- Experience writing operational documentation, such as procedures, case templates, or internal memos.
- Comfortable working with large datasets, multiple systems, and evolving investigative tools.
- Curious, proactive, and comfortable operating with ambiguity while maintaining sound risk judgment.
- Demonstrated ownership, attention to detail, and continuous improvement mindset.
- Fluency in written and spoken English; Spanish proficiency is highly desirable.

These are the applicable requisites, although equivalent competencies in any of the above will also be considered.

## Preferred Qualifications

- CAMS or an equivalent financial crime certification.
- Experience investigating cross-border payments, remittances, fintech, digital wallets, cryptocurrency, or embedded finance products.
- Experience working with AI assistants or LLMs to accelerate research, investigations, documentation, or operational workflows.
- Familiarity with data analytics, prompt engineering, workflow automation, or low-code/no-code tools.
- Experience using case management platforms or workflow automation tools is a plus.
- Experience working directly with Product, Engineering, or Data Science teams.
- Experience supporting regulatory examinations or responding to law enforcement requests.
- Passion for using technology to rethink how financial crime investigations are performed.

## What We Offer

- Competitive salary
- Initial stock options grant
- Annual performance bonus
- Health, dental, and vision plans
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave
- Work model: currently fully remote, with a future transition to a hybrid setup
- Empowering opportunities for growth in a dynamic entrepreneurial environment

## Equal Opportunity Employer

At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination. Want to learn more about our privacy practices? Check out ourhttps://www.felixpago.com/en/legal[Privacy Policy](https://www.felixpago.com/en/legal).

## About Felix Technologies, Inc.

## Company Overview
- **One-liner**: Félix is an AI-powered financial services platform that enables Latino immigrants in the U.S. to send money to Latin America via WhatsApp and is expanding into broader cross-border financial products.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Francisco, California, United States (also operates with a remote HQ model)
- **Founded**: 2021
- **Founders**: Manuel J Godoy (Co-Founder & CEO), Bernardo Garcia (Co-Founder)

## Core Business
- **Primary Industry**: Financial Services – Remittances and cross-border payments.
- **Target Customers**: B2C – Latino immigrants in the United States sending money to family in Latin America (Mexico, Guatemala, Honduras, El Salvador, Colombia, Ecuador, Peru, and more).
- **Mission / Purpose**: To build the financial companion for Latino immigrants in the United States, starting with remittances and expanding into the broader financial life that follows.

## Products & Services
- **Félix WhatsApp Chatbot**: Core product – an AI-powered chatbot integrated into WhatsApp that allows users to send money to Latin America in three steps. No app download required. Supports payments via credit/debit card or cash, with recipients receiving funds in bank accounts or via store pickup.
- **Broader Financial Services (in development)**: Félix is expanding beyond remittances into additional financial services for Latino immigrants, including managing money across borders with trust, speed, and simplicity.

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Metric**: Total Funding – $99.5M (as of May 2025) across six rounds (Pre-Seed, Seed, Series A, Series B). Annual Revenue reported at $1.5M.
- **Notable Investors/Partners**: QED Investors (led Series B), Castle Island Ventures (led Series A), Switch Ventures (led Pre-Seed), HTwenty, Monashees, General Catalyst Customer Value Fund.
- **Growth Signals**:
  - Processed over $6B in transactions since inception.
  - Headcount grew ~99.2% year-over-year to 261 employees (across 15 countries).
  - Expanded services to Guatemala and Honduras after initial focus on Mexico.
  - 93 active job postings (as of late 2025/early 2026), with yearly job posting growth of +389.5%.

## Competitive Advantages
- **Deeply integrated with WhatsApp**: Users can send money without leaving a chat app they already use, lowering barriers to adoption.
- **Latino-built, culturally tailored**: Team understands the financial, cultural, and emotional reality of sending money home; support in Spanish, 24/7.
- **Technology stack**: Combines AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible.
- **Top-tier investor backing**: Over $100M from respected global fintech and crypto investors, validating the model.

## Strategic Focus
- **Expansion into full financial services**: Moving beyond remittances to become the financial companion for Latino immigrants (e.g., savings, lending, credit).
- **Geographic growth**: Adding new sending corridors (e.g., El Salvador, Colombia, Ecuador, Peru) and recipient countries.
- **Product development**: Leveraging AI and chat-based interfaces to simplify more financial tasks.

## Why Work Here
- **Culture**: Described as a hyper-growth Series B company with a “legendary” mission – a group of high-performers united by an obsession with customer empowerment. Values include inclusion, speed, and impact.
- **Remote/hybrid policy**: Remote-first HQ in San Francisco, with offices in SF and distributed across 15 countries (including Mexico, Argentina, Brazil, Colombia, etc.). Offers flexibility.
- **Engineering & growth**: Strong emphasis on tech (101 employees in technical roles). Active hiring for senior software engineers, data analysts, credit risk analysts, fraud specialists, and product managers.
- **Notable perks**: Backed by top investors; opportunity to work on cutting-edge AI, blockchain, and stablecoin technology for a mission-driven product that serves an underserved market.

## Sources
1. [jobs.gem.com](https://jobs.gem.com/felix) – Career page and company data
2. [linkedin.com](https://linkedin.com/company/felix-pago) – Company details, workforce, and financials
3. [felixpago.com](https://www.felixpago.com/en/what-is-felix) – Product description and service regions
4. [felixpago.com](https://www.felixpago.com/en/life-at-felix) – Culture, milestones, and mission

## Other roles at Felix Technologies, Inc.

- [Senior Software Engineer (Backend oriented) (Bogota)](https://feeny.ai/job/senior-software-engineer-backend-oriented-bogota-felix-technologies-inc-bogota-24eny0wkqwq7) — Bogotá, Colombia
- [Senior Software Engineer (Backend oriented) (Buenos Aires)](https://feeny.ai/job/senior-software-engineer-backend-oriented-buenos-aires-felix-technologies-inc-a6azgsbc5skh) — Buenos Aires, Argentina
- [Senior Software Engineer (Backend oriented) (Guadalajara)](https://feeny.ai/job/senior-software-engineer-backend-oriented-guadalajara-felix-technologies-inc-s1r6fzt9bqmh) — Guadalajara, Mexico
- [Senior Software Engineer (Backend oriented) (CDMX)](https://feeny.ai/job/senior-software-engineer-backend-oriented-cdmx-felix-technologies-inc-mexico-nja2eaxvbj2j) — Mexico City, Mexico
- [AML Investigations Specialist](https://feeny.ai/job/aml-investigations-specialist-felix-technologies-inc-buenos-aires-ygke0bhgk5vx) — Buenos Aires, Argentina
- [AML Investigations Specialist](https://feeny.ai/job/aml-investigations-specialist-felix-technologies-inc-sao-paulo-r8tv6p9y2rdb) — São Paulo, Brazil
- [AML Investigations Specialist](https://feeny.ai/job/aml-investigations-specialist-felix-technologies-inc-guadalajara-spw3akx751be) — Guadalajara, Mexico
- [Applied AI Engineer | L&D](https://feeny.ai/job/applied-ai-engineer-l-d-felix-technologies-inc-buenos-aires-bz028bkr53mx) — Buenos Aires, Argentina
- [Applied AI Engineer | L&D](https://feeny.ai/job/applied-ai-engineer-l-d-felix-technologies-inc-mexico-city-nc1rpg2ng790) — Mexico City, Mexico
- [Applied AI Engineer | L&D](https://feeny.ai/job/applied-ai-engineer-l-d-felix-technologies-inc-guadalajara-spa5ypezfds5) — Guadalajara, Mexico