---
title: 'AML Investigator III at Mercury'
canonical: 'https://feeny.ai/job/aml-investigator-iii-mercury-san-francisco-ca-new-york-ny-portland-or-or-within-mp5j7my27qy8'
type: 'job'
last_seen: '2026-09-13'
---

# AML Investigator III at Mercury

- **Company:** Mercury
- **Location:** San Francisco CA New York NY Portland OR OR Within, United States
- **Compensation:** $110k–$152k
- **Work type:** remote
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-13
- **Apply:** https://job-boards.greenhouse.io/mercury/jobs/6190457004

## Job description

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking* experience possible to simplify entrepreneurs' and business owners’ financial lives.The challenge is to do so while ensuring we protect Mercury, customers and the broader financial ecosystem from bad actors and harmful, illegal or unauthorized activities.

Our AML Investigations team is crucial in this mission and is responsible for detecting suspicious activity, conducting thorough investigations, and shutting down bad actors. This team is growing and we’re looking to hire an additional AML Risk Investigator to help us with Bank Partner Requests for Information, Transaction Monitoring, Financial Crime Investigations, Case Management and drafting Unusual Activity Reports. As a member of our Investigations team, you’ll help handle our transaction monitoring queues while balancing an eagle eye for risk with excellent user experience. To begin with, you’ll work to help make sure we have smart, risk-based monitoring in place and help build out our case management technology and processes.

You’ll need to learn how a really wide range of businesses work and bring your knowledge to bear on our processes and product. Some of this work is repetitive and requires close attention to detail, so we need someone who loves working fraud and anti-money laundering transaction queues and managing a variety of complex investigations.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

As part of the journey, we would expect you to:

- Provide input as we implement new transaction monitoring rules and tune existing ones
- Review AML, and other financial crime alerts in our transaction monitoring queue and take action as needed
- Contact our users for information on their account usage and transactions
- Work with our partners and internal team members to review and assess information received from users
- Investigate and respond to Requests for Information (RFIs) from our Partner Banks, delivering clear, well-supported AML reviews on customer’s account activity
- Decision user accounts as needed, including locking or closing accounts
- Develop an understanding of expected activity for each type of user we work with
- Document investigative findings and escalate unusual or potentially suspicious activity to our Partners for SAR consideration
- Develop an unfailing eye for potential fraud or money laundering
- Investigate tools that would make your job easier
- Write clear documentation on current processes and help train future teammates

Some things that might make you successful in a role like this:

- Have experience in identifying money laundering, detecting fraud, or other financial crimes related behavior in banking, fintech, or other financial services through vendor AND in-house developed transaction monitoring rules
- Be fluent in the language of bank transactions, including ACH, check, debit card, credit card, and wire transfers, both domestic and international
- Understand the business banking landscape and have familiarity with international activity and ownership
- Exercise empathy and understanding when communicating with users
- Communicate complicated concepts with efficiency and clarity, both in speech and writing
- Manage relationships with external parties with confidence and kindness
- Work with efficiency and focus
- Understand how to keep an organized and clean inbox
- Love problem solving and making teams, product, and processes more efficient
- Derive joy from customer joy
- Enjoy thinking about how to automate as much of your job as possible
- Be curious about the US banking system, startups, and ecommerce companies

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

## #LI-DNI

Total Rewards The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $121,700—$152,100 USD

US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $109,500—$136,900 USD

## About Mercury

## Company Overview
- **One-liner**: Mercury provides banking and financial workflow solutions for startups and ambitious companies.
- **Entity Type**: Private (venture-backed)
- **Headquarters**: San Francisco, California, USA (offices also in New York, NY and Portland, OR)
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Fintech, Business Banking, Financial Operations
- **Target customers**: B2B – primarily startups and growing companies
- **Mission or purpose statement**: “Transformative banking for ambitious entrepreneurs” – making banking better and simplifying financial operations so businesses can focus on growth.

## Products & Services
- **Mercury Banking**: A powerful business bank account (checking, savings, debit and credit cards) that serves as the nucleus of financial operations. (Service)
- **Bill Pay & Spend Management**: Tools to pay bills, send invoices, monitor spending, and understand cash flow – all from one platform. (SaaS/Service)
- **Financial Operations Platform**: Integrates payments, invoices, bill pay, cash flow monitoring, and spend management into a single dashboard. (SaaS)

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Over 200,000 startups use Mercury; employees count exceeded 1,000 (950+ as of one source, 919 U.S.-based employees reported by Great Place to Work).
- **Notable Investors/Partners**: Backed by top-tier venture capitalists (specific names not disclosed in available sources). Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust (Members FDIC).
- **Growth Signals**: 
  - Within days of Silicon Valley Bank’s failure (March 2023), Mercury picked up more than $2 billion in deposits and retained 92% of those customers six months later.
  - Recognized on Fortune’s Best Medium Workplaces 2023 (ranked 16th), Forbes Fintech 50, and Fast Company’s Most Innovative.
  - 96% of employees say Mercury is a great place to work (Great Place to Work certified).

## Competitive Advantages
- **All-in-One Financial Hub**: Combines banking, payments, bill pay, and spend management in one platform, reducing the need for multiple tools.
- **Startup-First Design**: Built specifically for high-growth companies, with features that scale from early stage to established enterprise.
- **High Customer Retention**: Proven stickiness after the SVB crisis demonstrates strong trust and product-market fit.
- **Top-Tier Backing and Recognition**: Endorsed by leading investors and media, reinforcing credibility.

## Strategic Focus
- **Product Expansion**: Continuing to build out financial workflows (bill pay, spend management) to become the single source of truth for business finance.
- **AI Integration**: Hiring for roles like Senior Machine Learning Operations Engineer, AI Engineering, and Model Risk Manager – indicating a push to embed AI/ML into products and internal processes.
- **Remote-First Talent**: Embracing a remote-first culture with physical offices in SF, NY, Portland, and hiring across the US and Canada.

## Why Work Here
- **Culture & Values**: Emphasizes “build relentlessly,” “think actively,” “be super helpful,” and “act with humility.” Employees report a strong sense of purpose and collaboration.
- **Remote & Hybrid Flexibility**: Remote-first with optional in-office hubs. Open roles are listed as “Any office or remote” in the US and Canada.
- **Benefits Package**:
  - Health, dental, vision insurance
  - 12+ weeks paid parental leave
  - $600 custom work-from-home equipment setup
  - Annual $1,000 learning & development budget
  - Paid 6-week sabbatical after 5 years
  - Weekly $100 food budget
  - Monthly $100 wellness budget
  - Monthly $50 cellphone reimbursement
  - Unlimited vacation (with mandatory minimum)
  - 401(k) matching up to 4% of base salary
  - Inclusive fertility and family-forming benefits (Carrot Fertility)
  - Pet-friendly offices with free lunch, snacks, and beverages
- **Growth Opportunities**: 950+ employees (as of one source) and growing; strong commitment to career development and high-impact work.
- **Diversity & Inclusion**: Stated priority to embrace every individual and provide tools for great work.

## Sources
1. [mercury.com/jobs](https://mercury.com/jobs) – Benefits, culture, open roles
2. [mercury.com/about](https://mercury.com/about) – Company overview, values, press mentions, Forbes quote
3. [job-boards.greenhouse.io/mercury](https://job-boards.greenhouse.io/mercury) – Current job listings
4. [linkedin.com/company/mercuryhq/jobs](https://www.linkedin.com/company/mercuryhq/jobs) – LinkedIn jobs page
5. [greatplacetowork.com/certified-company/7025113](https://www.greatplacetowork.com/certified-company/7025113) – Employee satisfaction certification, headcount

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