---
title: 'Analyst, Lock Desk at Better Mortgage'
canonical: 'https://feeny.ai/job/analyst-lock-desk-better-mortgage-gurugram-j0kj9ct5k28h'
type: 'job'
last_seen: '2026-09-13'
---

# Analyst, Lock Desk at Better Mortgage

- **Company:** Better Mortgage
- **Location:** Gurugram, India
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-07-31
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.ashbyhq.com/better-mortgage/93e8d788-e641-4ac9-a817-92ddcc52bd35

## Job description

Why Better. Why Now. Better is rebuilding home finance as an AI-native platform—turning a process that once took weeks into something that can happen in seconds.

With over $110B in loans funded and $1.2B+ raised, we operate at real scale while rethinking how homeownership works from the ground up.

The category hasn’t caught up yet. That’s the opportunity. The Lock Desk Analyst plays a crucial role in the daily operations of the Secondary department by assisting with various functions such as reviewing rate sheets, conducting pricing audits, and handling lock requests. In addition to these responsibilities, a lock desk analyst is also tasked with managing extensions, processing loan parameter change requests, and facilitating re-locks as needed.

## Responsibilities

- Audit the pricing system daily to ensure the accuracy of published rates.
- Ensure all pricing-related data is accurately entered and maintained.
- Review and verify lock requests received by the lock desk.
- Handle lock maintenance requests such as extensions, re-locks, updates, renegotiations, etc.
- Assist with pricing-related questions regarding policies, procedures, and investor guidelines.
- Assist with mandatory trade data preparation, execution, and input.
- Analyze and resolve operational issues associated with rate lock mismatches.
- Research pricing requests and update the system with required pricing changes.
- The Lock Desk Analyst is expected to maintain satisfactory attendance and report to work on time every day.
- Additional tasks as assigned.

## Qualifications/Requirements

The candidate must be self-motivated, willing to ask questions, and interested in the secondary markets. Analytical skills and the ability to understand more complex numerical concepts are necessary, along with the following minimum attributes and qualifications:

- Bachelor’s degree (Economics, Finance, or other quantitative focus preferred)
- Ability to communicate effectively at multiple levels, both internally and externally
- Strong professionalism, ethics and character
- Should exhibit a willingness to learn and ask questions.
- Problem solving skills.
- Critical Thinker with strong aptitude and reasoning problem solver.
- A Strong sense of urgency is needed for this position.
- Ability to work under pressure is an essential function of the job.
- Self-motivated with the ability to work independently.
- Good oral and written communication skills.
- Availability for later hours and rotating schedule as needed by the business. By the numbers:

We've funded over $110 billion in loans (more than any other fintech in the US!) Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry Better's proprietary AI platform, Tinman®, and voice-based AI mortgage assistant, Betsy™, make us an award-winning lender:

- Banking Tech Award USA (2026): Best LendTech Solution
- Fintech Breakthrough Award (2026): Digital Mortgage Company of the Year
- NerdWallet Best of Award (2026): Best for Home Equity Loans
- Fintech Breakthrough Award 2025: Best Lending Innovation
- Yahoo! Finance (2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
- Yahoo! Finance (2025): Best Online Mortgage Lender
- Money Magazine (2025): Best for fast closing
- Forbes (2023): Best Online Mortgage Lender

We're building the future of home finance — and we're looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

Disclaimer Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

## About Better Mortgage

## Company Overview
- **One-liner**: Better Mortgage (Better.com) is a technology-first digital mortgage lender that uses AI and automation to make home financing faster, cheaper, and more transparent.
- **Entity Type**: Public (NASDAQ: BETR)
- **Headquarters**: New York, New York, United States
- **Founded**: 2016
- **Founders**: Vishal Garg

## Core Business
- **Primary industry**: Financial Services – Mortgage Origination and Home Finance
- **Target customers**: B2C (homebuyers and homeowners in the U.S. and U.K.)
- **Mission or purpose**: “Make homeownership simpler, faster — and most importantly, more accessible for all Americans.” [better.com/about-us](https://better.com/about-us)

## Products & Services
- **Mortgage Origination**: Fully digital home purchase and refinance loans, processed and underwritten online without a single phone call.
- **One Day Mortgage**: Industry-first offering that provides a full Commitment Letter within 24 hours (vs. typical 30+ days). [better.com/about-us](https://better.com/about-us)
- **HELOC (Home Equity Line of Credit)**: Fully digital 3-day HELOC.
- **Better Real Estate**: Full-service real estate brokerage.
- **Title Insurance & Home Insurance**: Bundled services to simplify the closing process.

## Market Standing
- **Valuation/Market Cap**: Not publicly available in provided data; stock trades on NASDAQ under ticker BETR.
- **Key Metrics**:
  - Annual Revenue: $164.9M (latest fiscal year) [linkedin.com](https://www.linkedin.com/company/betterdotcom)
  - Total Funding (pre-IPO): $2.93B
  - Net Income: -$165M (2025)
  - Total Assets: $1.505B (2025)
- **Notable Investors/Partners**: SoftBank Vision Fund (16.9%), Activant Capital Group (16.7%), Pine Brook Capital, Novator Partners, Ontario Pension Plan; American Express (pilot partnership). [better.com/about-us](https://better.com/about-us) | [linkedin.com](https://www.linkedin.com/company/betterdotcom)
- **Growth Signals**:
  - Over $100B in home loans funded entirely online.
  - Served 400,000+ customers (as of 2023).
  - Headcount of 986 (+7.0% YoY).
  - Nearly 75% of originations use AI. [linkedin.com](https://www.linkedin.com/company/betterdotcom)

## Competitive Advantages
- **Technology & AI**: Fully digital, AI-powered underwriting and processing reduces cost, time, and friction.
- **Speed**: “One Day Mortgage” and 3-day HELOC are unmatched in the traditional industry.
- **Vertical integration**: Controls the entire mortgage lifecycle – origination, real estate, title, and insurance – under one brand.
- **Scale & Data**: Over $100B in funded loans provides proprietary data to continuously improve algorithms.

## Strategic Focus
- Expand the use of AI and automation to further reduce turnaround times and costs.
- Increase accessibility for underserved borrowers (e.g., “fix unfair lending practices”).
- Grow partnerships (e.g., American Express, Ally Bank) and continue geographic expansion (active in 12 countries including India, UK, Mexico, UAE).
- Build on the “One Day” product suite to set new industry standards.

## Why Work Here
- **Culture**: Mission-driven team focused on rearchitecting homeownership; described as “fast, efficient, and enjoyable” with a strong emphasis on transparency.
- **Work Policy**: Hybrid/flexible – offices in New York (1 World Trade Center), with in-office perks including daily lunch options and partial commute coverage. Remote roles also available.
- **Benefits** (U.S. & India):
  - Competitive compensation, bonuses, and 401(k) with company match.
  - Comprehensive medical, dental, vision, mental health (first visits free), infertility coverage, pet insurance.
  - Financial planning support, HSA, Dependent Care FSA.
  - In India: night shift, work-from-home, and conveyance allowances; office lunch and transport.
- **Engineering & Data**: Strong emphasis on engineering and data-driven decision-making; talent often sourced from top firms (EY, Wells Fargo, American Express, ICICI Bank).
- **Growth**: 7% headcount growth YoY; active job postings in engineering, operations, and mortgage roles.

## Sources
1. [better.com](https://better.com/)
2. [better.com/about-us](https://better.com/about-us)
3. [better.com/about-us/careers](https://better.com/about-us/careers)
4. [linkedin.com/company/betterdotcom](https://www.linkedin.com/company/betterdotcom)
5. [jobs.ashbyhq.com/better-mortgage](https://jobs.ashbyhq.com/better-mortgage)

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