--- title: 'API Product Manager at VantageScore' canonical: 'https://feeny.ai/job/api-product-manager-vantagescore-san-francisco-5qt7gh1mmzfm' type: 'job' last_seen: '2026-09-11' --- # API Product Manager at VantageScore - **Company:** VantageScore - **Location:** San Francisco, CA - **Posted:** 2026-07-28 - **Last confirmed live:** 2026-09-11 - **Apply:** https://job-boards.greenhouse.io/vantagescore/jobs/4337138009 ## Job description Job Description ## About The Role We are seeking an API Product Manager with 1–3 years of product management experience, including direct API product management experience, to own the developer experience across our API products—from discovery and access through onboarding, testing, production launch, and ongoing adoption. This is a full-time individual contributor role. The APIs offered by VantageScore serve external developers, enterprise customers, data partners, and internal teams. You will partner closely with Engineering, Design, Customer Success, Support, Security, Legal/Compliance, and GTM teams to deliver complete documentation, intuitive self-service workflows, dependable sandbox and testing environments, consistent API behavior, and actionable error handling. Success in this role will be reflected in lower integration friction, reduced long-term support costs, stronger product adoption and retention, and improved developer and customer NPS. Location Requirements - This is a hybrid role requiring three days per week onsite in South San Francisco. Candidates must live within approximately one hour of the office. ## Key Responsibilities - Own end-to-end developer onboarding and self-service integration workflows for external developers, enterprise customers, data partners, and internal teams, including access requests, credentials, authentication, first successful API call, testing, production readiness, launch, and ongoing adoption. - Define and maintain the product strategy, roadmap, and prioritized backlog for API and developer-experience capabilities, balancing customer value, business impact, technical feasibility, reliability, and risk. - Create, maintain, and continuously improve API documentation, quick-start guides, tutorials, code samples, reference content, FAQs, release notes, changelogs, and migration guidance. - Partner with Engineering to build and operate sandbox environments, test data, mock services, API explorers, and other self-service integration and validation tools. - Establish and promote API product standards for resource naming, schemas, authentication, pagination, rate limits, idempotency, versioning, backward compatibility, deprecation, and error responses. - Ensure documentation completeness and API consistency by embedding documentation, developer-usability, and error-handling reviews into the product development and release process. - Monitor the developer journey and relevant product signals—including onboarding completion, usage, error patterns, support contacts, retention, and NPS—to identify friction and prioritize improvements. - Analyze support tickets, developer feedback, documentation searches, usage patterns, and failure data to identify friction, prioritize improvements, and reduce long-term support costs. - Lead research and usability testing with external developers, enterprise customers, data partners, and internal API consumers; translate findings into clear requirements, acceptance criteria, and outcomes. - Coordinate API launches and changes across Engineering, Support, Customer Success, Sales, Marketing, Security, and Compliance, including release communications and migration readiness. - Serve as the voice of external developers, enterprise customers, data partners, and internal API consumers while communicating product decisions, tradeoffs, risks, and progress to leadership and stakeholders. Required Qualifications - 1–3 years of product management experience. - Direct API product management experience, including ownership of API products, platform capabilities, integration workflows, or developer facing experiences. - Experience owning or improving developer onboarding, self-service integration, API documentation, sandbox or testing experiences, or related developer workflows. - Proven ability to convert customer, partner, and developer insights into product strategy, roadmaps, requirements, and prioritized delivery plans. - Working knowledge of API product quality and lifecycle considerations, including consistency, versioning, backward compatibility, reliability, security, privacy, and error handling. - Excellent written communication and information-design skills, with the ability to make complex technical concepts clear and actionable. - Strong cross-functional leadership, stakeholder management, and decision-making skills in an Agile product development environment. - Bachelor’s degree. ## Preferred - Experience with developer portals, API documentation, sandbox environments, or related developer-experience tooling. - Experience with complex B2B, partner, or data-provider integrations. - Experience supporting API products for external developers, enterprise customers, data partners, and internal teams. - Experience partnering with Product Operations, Customer Success, Support, or Solutions Engineering. ## Compensation - $135k - $145k / year - Generous Benefits: 401(K) matched up to 7%, Flexible Time Off, 12 Paid Holidays, Medical/Dental/Vision/Wellness benefits, Monthly Team Events, Modern Work/Collaboration Spaces ## About VantageScore ## Company Overview - **One-liner**: VantageScore develops predictive credit scoring models that expand consumer access to credit while helping lenders make more informed lending decisions. - **Entity Type**: Private (joint venture of Equifax, Experian, and TransUnion) - **Headquarters**: Washington, D.C., USA (with offices in New York City and San Francisco) - **Founded**: 2006 - **Founders**: Joint venture established by the three nationwide consumer reporting agencies (NCRAs) – Equifax, Experian, TransUnion ## Core Business - **Primary industry**: Credit scoring, analytics, financial technology (fintech) - **Target customers**: B2B – banks, credit unions, fintechs, mortgage lenders, capital markets, and other institutions that assess consumer creditworthiness - **Mission/purpose**: To be the leading credit modeling company, delivering the most predictive, innovative, and inclusive tri-bureau models and attributes in the US market – expanding consumer credit access and helping lenders make better lending decisions. ## Products & Services - **VantageScore 4.0**: The flagship credit scoring model that scores approximately 94% of adults 18+ (including ~33 million more consumers than conventional models). It was the first to incorporate trended credit data and to remove paid medical collections. Uses machine learning. - **VantageScore 4plus™**: An enhancement of 4.0 that leverages consumer-permissioned open banking data to deliver over 10% predictive lift for lenders. - **VantageScore 5.0**: The latest model (released 2024) that further improves predictive power and financial inclusion. - **VantageScore 4.0 Attributes**: Custom models and scoring solutions enabling more effective credit decisions, including proprietary GAIN Attributes™ that generate insights beyond traditional scoring inputs. - **MarketGain™**: A tool launched in 2023 to help lenders identify potential addressable markets when converting to VantageScore 4.0. - **Capital Markets Solutions**: VantageScore credit scores are used in asset-backed securities (ABS) issuances – $13.4 billion in 2024. ## Market Standing - **Valuation**: Not publicly available (privately held joint venture) - **Key metrics**: - Over 42 billion VantageScore credit scores used in 2024 (55% increase year-over-year) - Used by more than 3,700 institutions (banks, fintechs, etc.) - All 10 of the largest US banks use VantageScore credit scores or digital tools in one or more lines of business - $13.4 billion in ABS issuances utilizing VantageScore in 2024 - **Notable investors/partners**: Backed by Equifax, Experian, and TransUnion (the three NCRAs). Recognized by the White House as an industry leader in innovation. - **Growth signals**: - FHFA mandate (starting 2025) requires VantageScore 4.0 credit scores for all mortgages sold to or guaranteed by Fannie Mae and Freddie Mac – a massive regulatory catalyst. - Record adoption growth in 2023 with 30%+ increase in scores used year-over-year. - Expansion into open banking with VantageScore 4plus™. ## Competitive Advantages - **Tri-bureau model**: The only credit scoring model developed jointly by all three nationwide credit reporting agencies (Equifax, Experian, TransUnion), ensuring consistency and broad data coverage. - **Financial inclusion leadership**: Scores ~33 million more consumers than conventional models, including historically marginalized populations, without sacrificing safety and soundness. - **Regulatory tailwind**: FHFA mandate for mortgage lending creates a structural advantage and drives adoption. - **Innovation track record**: First to incorporate trended credit data, first to eliminate paid medical collections, first to use machine learning in a tri-bureau model, and first to include rent, telecom, and utility data. - **Proprietary attribute leveling process**: Maintains high score consistency across the three bureaus. - **Transparency**: Publishes annual model assessments so lenders and policymakers can verify predictive power and fairness. ## Strategic Focus - **Open banking integration**: VantageScore 4plus™ leverages consumer-permissioned bank data to boost predictive power – a key growth vector. - **AI/ML advancement**: Investing heavily in generative AI and large language models (LLMs) for credit modeling, as evidenced by recent job postings for Senior AI Engineer and Senior Data Scientist (AI/ML/GenAI). - **Continued model innovation**: Development of VantageScore 5.0 and beyond to maintain predictive edge. - **Market expansion**: Driving adoption among lenders, especially in mortgage and capital markets, while helping them comply with the FHFA mandate. - **Consumer education**: Tens of millions of consumers use VantageScore to monitor their credit; the company aims to increase financial literacy and access. ## Why Work Here - **Culture & mission**: Fast-paced, independent startup culture within a financially stable joint venture backed by the three major credit bureaus. Employees drive impact on a massive scale, helping millions of Americans gain access to credit and homeownership. - **Values**: Innovation, inclusion, collaboration, respect, transparency. - **Work policy**: Hybrid – offices in Washington D.C., New York City, and San Francisco. - **Benefits** (from careers page and job postings): - 401(k) matched up to 7% - Flexible Time Off (PTO) - 12 paid holidays - Medical, dental, vision, and wellness benefits - Monthly team dinners/events in NYC and SF - Modern collaboration spaces - **Open roles** (as of mid-2026): Senior AI Engineer, Site Reliability Engineer, Senior Marketing Specialist, Search Marketing & SEO Manager (Contract), Software Engineer (Contract), Analyst (Capital Markets & Industry Relations), Director of Compliance, Executive Assistant & Office Administrator, and Senior Data Scientist (AI/ML/GenAI). - **Engineering culture**: Emphasis on state-of-the-art data analytics, AI/ML/LLM research, and cross-functional teamwork. The company offers the chance to work on cutting-edge credit models that directly impact financial inclusion. ## Sources 1. [vantagescore.com](https://vantagescore.com/) – Main site with product overview and key metrics 2. [vantagescore.com/about](https://vantagescore.com/about/about-vantagescore) – About page with mission, history, and financial inclusion details 3. [vantagescore.com/about/careers](https://vantagescore.com/about/careers) – Careers page with open positions and benefits 4. [vantagescore.com/about/careers/senior-data-scientist-ai-2](https://vantagescore.com/about/careers/senior-data-scientist-ai-2) – Senior Data Scientist job posting with detailed company description and benefits 5. [linkedin.com/company/vantagescore](https://www.linkedin.com/company/vantagescore) – LinkedIn company page with open positions ## Other roles at VantageScore - [Agile Scrum Master / Project Manager](https://feeny.ai/job/agile-scrum-master-project-manager-vantagescore-san-francisco-pwardt05qgxh) — San Francisco, CA - [Speaking Engagements & Sponsorship Manager](https://feeny.ai/job/speaking-engagements-sponsorship-manager-vantagescore-new-york-5a3bg51an7na) — New York, NY - [Site Reliability Engineer](https://feeny.ai/job/site-reliability-engineer-vantagescore-san-francisco-jmy54d1y4vgk) — San Francisco, CA - [Senior AI Engineer](https://feeny.ai/job/senior-ai-engineer-vantagescore-washington-gkj3704xgp7h) — Washington, DC / New York, NY