---
title: 'Appliance Service Technician - Delta (1026) at Trail Appliances Ltd.'
canonical: 'https://feeny.ai/job/appliance-service-technician-delta-1026-trail-appliances-ltd-820-cliveden-place-tnebgdq3dgqg'
type: 'job'
last_seen: '2026-10-19'
---

# Appliance Service Technician - Delta (1026) at Trail Appliances Ltd.

- **Company:** Trail Appliances Ltd.
- **Location:** 820 Cliveden Place Delta, Canada
- **Compensation:** $25–$28/hr
- **Work type:** onsite
- **Posted:** 2026-10-01
- **Last confirmed live:** 2026-10-19
- **Apply:** https://jobs.lever.co/trailappliances/854fa4c4-dc3a-4893-90ab-e820e4484e26

## Job description

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!

Our core values: Integrity – We do what’s right, even when no one is looking. Improvement – We do it well. Then we do it better. Caring – We put ourselves in others’ shoes. Authenticity – We like people, not pretense. Determination – We kick down walls.

We have everything except you Join our team at Trail Appliances as a Service Technician, where you'll play a vital role in diagnosing and repairing appliances in our customers’ homes. Whether you're a certified technician or working toward your certification, this position offers hands-on experience, mentorship, and the opportunity to grow in a fast-paced, customer-focused environment. You’ll be responsible for evaluating appliance issues, completing repairs using manufacturer documentation, and delivering an exceptional service experience aligned with Trail’s values.

As a Service Technician, you will:

- Evaluate, diagnose, and repair a wide range of appliances (laundry, kitchen, refrigeration).
- Recommend and order required parts for effective repairs.
- Complete and submit all paperwork (repair reports, parts usage, etc.) in a timely manner per company standards.
- Maintain a clean and organized vehicle and work environment.
- Provide professional and courteous service at all customer touchpoints.
- Use service manuals and bulletins to perform accurate diagnostics.
- Communicate repair findings clearly to customers and escalate concerns as needed.
- Follow all health and safety standards and maintain equipment in safe working conditions.
- Support junior apprentices and actively engage in training opportunities.

To be successful in this role you should:

- Have an Appliance Service Technician Certificate of Qualification (C of Q) or enrollment in a registered apprenticeship program through SkilledTradesBC.
- Have a certificate from an accredited institution (e.g., Kwantlen Polytechnic University, BCIT) if applicable.
- Have a Valid Class 5 Driver’s License with a clean abstract.
- Have a “C” Gas Ticket issued by Technical Safety BC (required for gas appliance repair).
- Have CFC/ODS (Refrigerant Handling) Certification, from a recognized provider (e.g., HRAI or BCIT).
- Have a minimum of 3 years’ experience servicing major appliance brands.
- Have a proven mechanical aptitude and troubleshooting abilities.
- Experience with sealed system repairs (refrigeration units) is an asset.
- Have an exceptional communication, time management, and interpersonal skills.
- Be Detail-oriented with a customer-first attitude.

Why join Trail:

- Extended Health Benefits
- Merit Performance
- Generous employee discounts
- Gym membership discount
- Professional Development Programs
- Employee Recognition Program
- Company events
- Paid Volunteer

## INDHP

We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?

## About Trail Appliances Ltd.

## Company Overview
- **One-liner**: Trail Appliances Ltd. is Western Canada’s leading independent appliance retailer, selling home and kitchen appliances from over 55 brands, complemented by in-house delivery and support.
- **Entity Type**: Private (Privately Held, Family-Owned)
- **Headquarters**: Richmond, British Columbia, Canada
- **Founded**: 1974
- **Founders**: The Broderick family (founders; the business remains family-owned)

## Core Business
- **Primary Industry**: Retail (Home Appliances)
- **Target Customers**: B2C (homeowners, renters), B2B (builders, developers, interior designers), and SMB (property managers).
- **Mission/Purpose Statement**: To enhance the quality of life for Canadian families by creating special moments at home — making shopping ridiculously easy and inspiring possibilities.

## Products & Services
- **Retail Sales**: In-showroom and online sales of refrigerators, washers, dryers, ranges, dishwashers, and small appliances from 55+ brands (e.g., Miele, Bosch, Samsung, LG). Includes design consultations, financing, and a free premium delivery service.
- **Builder Division (Single Family, Multi-Family, Apartment Replacement)**: Project-based sales and specification support for new construction and multi-family developments.
- **Designer Sales**: Dedicated relationship-based support for interior designers and architects, including early-stage project specification and product sourcing.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (Private company)
- **Key Metric**: Annual revenue not disclosed; employs 307 people ([LinkedIn](https://ca.linkedin.com/company/trail-appliances)) — down 1.3% year-over-year.
- **Notable Investors**: No institutional investors — the company is family-owned.
- **Growth Signals**: 50+ year legacy, trusted as Western Canada’s top independent appliance retailer. Active hiring: 21 open job postings (up 61.5% year-over-year, as of late 2025). Recently celebrated its 50th anniversary. Operates 10 showrooms, 3 clearance centres, and 4 offices.

## Competitive Advantages
- **Local Expertise, National Scale**: A family-owned independent with showrooms full of thousands of appliances and a well-trained team — “so buying appliances is as easy as using them.”
- **End-to-End Service**: In-house delivery, customer support, and appliance technicians. This vertical integration reduces friction and builds loyalty.
- **50+ Years of Trust**: Strong reputation in British Columbia, with many employees staying 10–15+ years, and a deep network with builders and designers.
- **Family Culture**: “We're entrepreneurial, driven, and maybe a little appliance-obsessed.” High staff retention and a people-first ethos differentiate from big-box competitors.

## Strategic Focus
- **Deepening Builder & Designer Relationships**: Active hiring for District Sales Manager (Multi-Family Builder Sales) and Designer Sales roles shows priority on business development.
- **Operational Excellence**: Investing in logistics, delivery, and warehouse operations to maintain “stress-free delivery” and “fast, reliable service.”
- **Talent Attraction & Retention**: Actively growing headcount (job postings up 61.5% YoY), with emphasis on learning & development and a supportive culture.

## Why Work Here
- **People-First Culture**: “Caring, integrity, innovation, authenticity, and determination” are cornerstones. Many employees stay for 10, 15, even 30+ years.
- **Hybrid/On-Site Mix**: Roles range from on-site (warehouse, delivery, sales support) to hybrid (e.g., Senior Credit Manager) and permanent office positions. The Richmond HQ operates on a hybrid schedule for eligible roles.
- **Growth & Development**: 50th anniversary celebrations highlighted a strong commitment to learning and development. Roles span sales, operations, logistics, finance, HR, and leadership.
- **Benefits**: Competitive compensation and benefits package. Free premium delivery for customers is mirrored by investment in delivery teams (real-time tracking, in-house fleet). Perks include a family-oriented atmosphere and entrepreneurial spirit.
- **Awards & Recognition**: regularly delivers exceptional results and is recognized as “BC’s Most Loved Appliance Retailer.” Work environment is low-pressure and supportive.

## Sources
1. [trailappliances.com - BC Careers Page](https://www.trailappliances.com/bc/p/careers)
2. [Lever.co - Trail Appliances Job Board](https://jobs.lever.co/trailappliances)
3. [LinkedIn - Trail Appliances Company Page](https://ca.linkedin.com/company/trail-appliances)
4. [trailappliances.com - BC Homepage](https://www.trailappliances.com/bc/)
5. [Workable - Trail Appliances Job Board](https://apply.workable.com/trail-appliances-2/)

## Other roles at Trail Appliances Ltd.

- [Call Centre Agent (Service & Repair) - Delta (1026)](https://feeny.ai/job/call-centre-agent-service-repair-delta-1026-trail-appliances-ltd-820-cliveden-g0t8qmd2vnsk) — 820 Cliveden Place Delta, Canada
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- [Temporary Payroll Specialist (3 week contract) 1026](https://feeny.ai/job/temporary-payroll-specialist-3-week-contract-1026-trail-appliances-ltd-3388-bnpp94jf7rbx) — 3388 Sweden Way Richmond, Canada
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- [Designer Sales Account Manager (Victoria) 926](https://feeny.ai/job/designer-sales-account-manager-victoria-926-trail-appliances-ltd-2360-1a8kbw16c0eq) — 2360 Millstream Rd Langford, Canada
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