--- title: 'Application Quality Assurance Lead at Horace Mann' canonical: 'https://feeny.ai/job/application-quality-assurance-lead-horace-mann-springfield-m2pm943sp3yy' type: 'job' last_seen: '2026-09-16' --- # Application Quality Assurance Lead at Horace Mann - **Company:** Horace Mann - **Location:** Springfield, IL - **Posted:** 2026-09-08 - **Last confirmed live:** 2026-09-16 - **Apply:** https://job-boards.greenhouse.io/horacemannservicecorporation/jobs/6180953004 ## Job description Job Title: Application Quality Assurance Lead Location: Hybrid – Springfield, IL OR Plano, TX office Position Summary The IT Quality Assurance (ITQA) Lead is responsible for leading quality assurance activities across one or more business areas by working on multiple projects that require in-depth knowledge across multiple technical areas and business segments. The QA Lead provides leadership to QA Analysts, coordinates test planning and execution, manages defects, and works closely with Business Analysts, Developers, Product Owners, and Project Managers to deliver high-quality software. The QA Lead also acts as a change agent for identifies gaps and opportunities, promotes best practices and use of automation to increase QA effectiveness and reducing cost of operations. The QA lead will report and work closely with the QA Manager. The role combines hands-on testing expertise with team leadership, process improvement, reporting, and quality governance. Key Responsibilities: Test Strategy and Execution - Develop and execute project test strategies, plans, schedules, and resource estimates. - Define testing scope, objectives, risks, dependencies, environments, and entry/exit criteria. - Review business and functional requirements for clarity, testability, and coverage. - Review test scenarios, cases, data, regression suites, and traceability. - Coordinate functional, system integration, regression, end-to-end, and user acceptance testing. - Support test-data creation, environment readiness, deployment requests, and technical issue resolution. Defect and Risk Management - Lead defect triage meetings and ensure defects are accurately documented, prioritized, assigned, and resolved. - Monitor defect aging, severity, root-cause documentation, and SLA compliance. - Identify and escalate risks involving schedules, environments, test data, resources, requirements, defects, and release readiness. - Recommend practical mitigation strategies and communicate quality risks to stakeholders. ## Team Leadership and Governance - Lead QA stand-ups and assign work across onshore and offshore team members. - Mentor junior analysts and support the onboarding of new QA resources. - Promote consistent QA standards, templates, processes, and best practices. - Conduct peer reviews of testing artifacts and verify that deliverables meet quality expectations. - Maintain QA repositories, test assets, reusable utilities, and knowledge-sharing materials. - Drive shift-left testing, risk-based testing, continuous improvement, and process compliance. Automation, Reporting, and Collaboration - Identify and prioritize test-automation opportunities. - Partner with automation engineers on script development, optimization, maintenance, and failure analysis. - Promote the effective use of automation and AI-assisted tools throughout the software testing lifecycle. - Prepare daily and weekly QA reporting covering execution progress, test coverage, defects, risks, and team performance. - Provide release-readiness assessments, including regression results, open risks, pending items, and go/no-go recommendations. - Serve as the primary QA contact for project execution, issues, risks, and status. Required Qualifications - Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field—or equivalent professional experience. - Eight or more years of software quality assurance experience. - Five or more years leading QA activities or teams. - Experience working in Agile/Scrum environments and supporting enterprise software implementations. - Experience leading onshore and offshore QA resources. - Strong knowledge of test planning, execution, defect management, risk assessment, and release readiness. - Experience with test automation and AI-assisted testing. - Insurance industry experience is preferred. Technical Experience Experience with one or more of the following: - Test and defect management: Azure DevOps, Jira. - Automation: UFT, Selenium, Playwright. - API testing: Postman or SoapUI - Reporting: Excel or Power BI - AI-assisted tools: ChatGPT or similar platforms Leadership Competencies - Strong communication and stakeholder-management skills - Coaching and mentoring - Decision-making and problem-solving - Conflict resolution - Organization and planning - Risk assessment - Continuous-improvement mindset ## Preferred Certifications - ISTQB Advanced Level - Azure DevOps - Test/QA Management - Scrum Agile Measures of Success The successful ITQA Lead will: - Deliver testing activities on schedule and on budget. - Ensure comprehensive test coverage and requirements traceability. - Help prevent defects introduction and reduce escaped defects. - Provide accurate quality metrics and release-readiness recommendations. - Lead defect management effectively across cross-functional teams. - Mentor QA team members and strengthen adoption of QA standards. - Expand appropriate use of automation and AI-assisted testing. - Build strong partnerships across development, business, product, and project teams. - Recommend improvements that increase QA effectiveness and reduce operating costs. Salary Range: $89,800.00 - $125,500.00 - Salary is commensurate to experience, location, etc. Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow.  And with our broadened mission has come corporate growth:  We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets. We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs.  We help educators identify their financial goals and develop plans to achieve them.  This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status For applicants that are California residents, please review our [California Consumer Privacy Notice](https://www.horacemann.com/privacy/ccpa) All applicants should review our [Horace Mann Privacy Policy](http://www.horacemann.com/privacy.aspx) ## About Horace Mann ## Company Overview - **One-liner**: Horace Mann is the largest financial services company focused exclusively on helping America’s educators and others who serve the community achieve lifelong financial success. - **Entity Type**: Public (NYSE: HMN) - **Headquarters**: Springfield, Illinois, USA - **Founded**: 1945 - **Founders**: Two Springfield, Illinois, teachers ## Core Business - **Primary industry**: Insurance and Financial Services - **Target customers**: K-12 educators, school employees, and their families (B2C and B2B via school districts) - **Mission or purpose statement**: To help educators and others who serve the community achieve lifelong financial success. ## Products & Services - **Auto Insurance**: Personal auto coverage tailored for educators. - **Homeowners Insurance**: Property insurance for homes and belongings. - **Life Insurance**: Term and permanent life insurance solutions. - **Retirement Solutions**: 403(b) retirement plans, mutual funds, and financial planning. - **Supplemental Health Insurance**: Accident, hospital, cancer, and critical illness coverages. - **Group Benefits**: Disability, life, and supplemental health insurance offered through school districts. - **Student Loan Solutions**: A no-cost program to help educators navigate student loan forgiveness, having identified more than $716 million in available forgiveness. - **Financial Wellness Workshops**: Free educational resources for educators and public sector workers. ## Market Standing - **Market Cap**: Approximately $1.8 billion (as of mid-2026) - **Key Metric**: Annual Revenue (latest full year): ~$1.5 billion (publicly reported); serves approximately 1 million of the nation’s nearly 8 million K-12 teachers and support staff. - **Notable Investors/Partners**: Horace Mann Educators Foundation (charitable arm); partnership with DonorsChoose for classroom crowdfunding. - **Growth Signals**: 17 consecutive years of dividend increases; consistent stock repurchases ($124 million since 2011); commitment to a sustainable double-digit return on equity; 61% reduction in Scope 1 and Scope 2 emissions from 2019 baseline. ## Competitive Advantages - **Specialized focus**: Exclusive dedication to the educator market, allowing deep understanding and tailored products. - **Trusted brand**: Long-standing reputation (founded 1945) and high customer loyalty among educators. - **Distribution network**: Combination of local agents (Retail) and school district partnerships (Worksite). - **Financial strength**: Rated by independent agencies as solid in meeting obligations, supporting long-term stability. ## Strategic Focus - **Current priorities**: Expanding reach to more of the 8 million K-12 educators; growing the Worksite business through school district partnerships; enhancing digital and direct-to-consumer channels; continuing to reduce environmental footprint and strengthen corporate social responsibility. ## Why Work Here - **Culture**: Collaborative and inclusive culture with active Employee Resource Groups, an Inclusion and Engagement Committee, and a listening strategy to regularly solicit and respond to employee feedback. - **Remote/Hybrid**: Hybrid work arrangements for most employees. - **Benefits**: Up to 8% company-paid 401(k) contribution (with 5% employee contribution); medical, dental, and vision plans from day one; 20 days of paid time off in the first year plus 10 paid holidays; annual bonus program based on company performance. - **Professional development**: Opportunities to grow within a mission-driven organization committed to having a positive impact on the educational community. - **Corporate social responsibility**: Strong focus on community engagement, with nearly $480,000 awarded in 2024 through the Horace Mann Educators Foundation. ## Sources 1. [Horace Mann Overview - Investors](https://investors.horacemann.com/overview/default.aspx) 2. [Horace Mann About Us](https://csr.horacemann.com/about) 3. [Horace Mann Corporate Careers](http://www.horacemann.com/about-us/careers/corporate-careers) 4. [Horace Mann Careers Page](https://www.horacemann.com/en/about-us/careers) 5. 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