---
title: 'Application Specialist at InterSystems'
canonical: 'https://feeny.ai/job/application-specialist-intersystems-edinburgh-9gdyzyq204py'
type: 'job'
last_seen: '2026-09-20'
---

# Application Specialist at InterSystems

- **Company:** InterSystems
- **Location:** Edinburgh, United Kingdom / Windsor, Canada
- **Posted:** 2026-09-18
- **Last confirmed live:** 2026-09-20
- **Apply:** https://job-boards.greenhouse.io/intersystems/jobs/7999298003

## Job description

Application Specialist

Location – Edinburgh/ Windsor, UK

Type of Work – Office based

## Team Intro

The Application Specialist will use their healthcare, business and InterSystems product knowledge to ensure that we contract and implement InterSystems products in a successful, standard and timely manner.  The Application Specialist will become an “expert” product resource for customers and will be expected to understand the customer process, assess solution best fit and advise the customer how to best implement the standard solution as early as possible.  Advise the customer on driving maximum benefits from the solution, whilst keeping customer specific work to an absolute minimum and liaise with various areas of the business on these accordingly. It is therefore essential, that they keep up to date with new product developments as they become available through the normal product release cycle.  The Application Specialist must be available to visit customer sites and may be assigned to projects that require regular travel with the possibility of spending up to 5 days away from home each week.

The Application Specialist will act in accordance with the latest version of the InterSystems ARIES Customer Engagement Methodology, which will be modified from time to time as part of our ongoing culture of continuous improvement.

## Experience/Qualification Required

- Excellent communication skills and experience of conducting customer training, workshops and/or presentations
- Excellent consultative skills ability to articulate and communicate ideas
- Experience interacting directly with customers, including clinicians, and confidently delivering strong messaging
- Experience implementing software solutions
- Experience contributing to a multi-disciplined team
- Experience with writing functional documents
- Experience of business process mapping
- Knowledge of Information Systems

Education & Training

- University degree or equivalent work experience
- Laboratory background highly desirable

AI Competencies

- Awareness of AI concepts and their application within healthcare information systems, clinical workflows and laboratory environments
- Interest in keeping up to date with developments in healthcare AI and applying new knowledge to product implementation and customer guidance

## About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit [InterSystems.com](https://cts.businesswire.com/ct/CT?id=smartlink&url=https://www.intersystems.com/&esheet=53379223&newsitemid=20230410005415&lan=en-US&anchor=InterSystems.com&index=4&md5=3edf749fa33f5a2ac0c355c410576e90).

AI Disclaimer

InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information).  InterSystems’ approach to AI is guided by the [InterSystems Responsible AI Guidelines](https://www.intersystems.com/ai-use-guidelines/). AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.

Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience.  AI tools and third-party transcription services must not be used during interviews or assessments.

Please note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is strictly prohibited during the interview and screening process with InterSystems.  Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process.

## About InterSystems

## Company Overview
- **One-liner**: InterSystems provides high-performance data platforms and integration engines for mission-critical applications in healthcare, financial services, and logistics.
- **Entity Type**: Private (bootstrapped; no external funding rounds disclosed)
- **Headquarters**: Boston, Massachusetts, USA
- **Founded**: 1978 (implied by “45 years” of operation as of 2023)
- **Founders**: Not publicly available (CEO is Phillip “Terry” Ragon, but founder names are not listed on the company’s official pages)

## Core Business
- **Primary industries**: Healthcare, financial services, supply chain & logistics, manufacturing
- **Target customers**: B2B, large enterprises, government agencies, healthcare providers and payers
- **Mission or purpose**: “Better data, better decisions, better outcomes” — enabling organizations to make data clean, accessible, and ready for action.

## Products & Services
- **InterSystems IRIS**: A cloud-first data platform that combines operational, analytics, and machine learning capabilities into a single, scalable system. Designed for interoperability, reliability, intuitiveness, and scalability (the “IRIS” principle).
- **HealthShare**: A health informatics platform that enables interoperability and data exchange across healthcare systems, electronic medical records (EMR), and population health management.
- **TrakCare**: An acute care EMR system used by hospitals and health systems.
- **InterSystems Integration Engine**: A rapid integration engine that connects disparate applications and data sources in real time.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Over 100,000 customers globally; software in use in more than 80 countries.
- **Notable Investors/Partners**: No external investors (privately held). Partners include major healthcare and financial institutions. Recognized by Gartner Peer Insights as a “Customers’ Choice” for Operational Database Management Systems.
- **Growth Signals**: 37 global office locations; continuous expansion into cloud and AI/ML capabilities; top rankings from KLAS for interoperability and EMR systems.

## Competitive Advantages
- **Longevity & stability**: 45+ years of serving mission-critical industries without quarterly earnings pressure (privately held).
- **Customer obsession**: Highest customer satisfaction ratings in operational database management (Gartner Peer Insights).
- **Unified platform**: IRIS combines transactions, analytics, and AI in a single architecture, reducing complexity.
- **Global support**: 24/7 Worldwide Response Center with support in over 80 countries.

## Strategic Focus
- Accelerating cloud-first adoption of the IRIS platform.
- Deepening AI/ML capabilities for real-time analytics and decision support.
- Expanding healthcare interoperability (e.g., HealthShare) and acute care EMR (TrakCare) market share.
- Strengthening presence in financial services and supply chain logistics.

## Why Work Here
- **Culture**: Emphasis on quality, collaboration, and work-life balance. Open door policy, team-based strategic planning, and mentorship programs.
- **Career development**: Structured Core Development Program (CDP) and Solutions Development Program (SDP) with accelerated onboarding, project rotations, and presentations to senior executives.
- **Benefits**: Generous PTO (minimum 23 days/year), health/vision/dental insurance, mental health benefits, wellness programs (onsite gym), 401(k) with profit-sharing, tuition reimbursement, paid industry certifications, parental leave, adoption assistance, and flexible work schedules.
- **Global reach**: Opportunities to work in 37 offices worldwide; diverse, inclusive environment (recognized as a Leader by Anita B’s 2023 Top Companies for Women Technologists).
- **Impact**: Work on technology that directly affects healthcare outcomes, financial stability, and critical infrastructure.

## Sources
1. [intersystems.com/careers](https://www.intersystems.com/data-technology-company/careers/)
2. [intersystems.com/about-us](https://www.intersystems.com/about-us/)
3. [intersystems.com/](https://www.intersystems.com/)
4. [intersystems.com/data-technology-company](https://www.intersystems.com/data-technology-company/)

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