---
title: 'Application Support Engineer at Bringg'
canonical: 'https://feeny.ai/job/application-support-engineer-bringg-estonia-8bc5gt5qb45m'
type: 'job'
last_seen: '2026-09-09'
---

# Application Support Engineer at Bringg

- **Company:** Bringg
- **Location:** Estonia
- **Posted:** 2025-07-02
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/bringg/jobs/8060261002

## Job description

Bringg is on a mission to transform last-mile delivery into a powerful driver of growth, loyalty, and operational excellence. As an AI-powered SaaS platform, we help leading enterprises and Fortune 500 retailers and logistics providers orchestrate smarter, more efficient delivery operations - from same-day to scheduled delivery - streamlining operations and enhancing customer experience at scale.

## What You'll Do

- Handle both customer-facing and deep technical support questions from Bringg's enterprise customers
- Investigate reported issues using logs, SQL queries, and API calls to find root cause, not just symptoms
- Use observability tools (e.g. OpenSearch, Kibana, Grafana, Splunk) to monitor system health, catch issues proactively, and speed up incident investigation
- Use AI-assisted tools to accelerate log analysis, pattern-match recurring issues, and surface likely root causes before manual digging
- Manage a queue of competing priorities, escalating the right issues to R&D with clear, actionable bug reports
- Own production incidents end-to-end, including communicating status to internal and external stakeholders
- Validate fixes through functional testing before they go back to customers
- Contribute to and improve a shared knowledge base, using AI tools to help identify gaps and keep documentation current

## What You Bringg

Must-haves:

- 2+ years of experience in L2 or L3 technical or application support
- Proven experience using SQL at an intermediate level
- Proven track record working with REST APIs
- Strong hands-on experience with at least one modern observability platform (e.g., OpenSearch, Kibana, Grafana, Splunk or similar tools) including log analysis, monitoring, incident investigation, root cause analysis, and proactive detection of system health and performance issues
- High level of English (a must!) with both strong written and oral communication skills

Strong advantages:

- Experience with providing technical and application support for Web & Mobile platforms
- BS degree in Computer Science or related technical field
- Customer-facing experience
- Experience working in operationally critical environments in high-pressure situations

Note: The position requires working in shifts (including night shifts 00.00- 08.00) during business days, and weekend shifts (day & night shifts)

We care about our people! Here's a glimpse of our benefit package:

- Home office setup: $500 home office equipment allowance
- Meal allowance: $100 monthly meal allowance
- Hybrid work: flexible hybrid work from home or office
- 20 days parental (non-birth) leave
- 2 vacation days + $250 gift when getting married
- A vacation day on your birthday
- Wellness budget: $100 monthly budget for wellness or a sports activity of your choice
- Health insurance provided after completing the trial period
- Support team members receive 2 extra days off per year, which can be taken at a time that works best for you

## About Bringg

## Company Overview
- **One-liner**: Bringg provides a modular delivery management platform that optimizes last-mile delivery, fulfillment, and returns for enterprise retailers and logistics providers.
- **Entity Type**: Private (venture‑backed)
- **Headquarters**: Tel Aviv, Israel
- **Founded**: 2013
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Last‑mile delivery logistics, supply chain technology, retail operations
- **Target customers**: B2B – enterprise retailers, logistics providers, and carriers
- **Mission or purpose statement**: “Drive last‑mile performance, from .com to doorstep.”

## Products & Services
- **[Bringg Platform](https://www.bringg.com/)**: Modular, extensible SaaS for planning, routing, dispatch, and driver management; automates manual processes and optimizes delivery operations.
- **[Bringg Network](https://www.bringg.com/)**: Single‑integration access to 250+ third‑party, crowdsourced, and autonomous carrier solutions across 70+ countries.
- **[Bringg Services](https://www.bringg.com/)**: Implementation, insight, and last‑mile expertise from a dedicated team of delivery specialists.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding not publicly available; handles **over 200 million deliveries annually** across **800+ customers** in **70+ countries**
- **Notable Investors/Partners**: Not publicly available (no recent funding or investor data found in search results)
- **Growth Signals**: Expanding global carrier network; named as trusted partner for enterprise clients such as Best Buy; offices in Tel Aviv, Chicago, London, Kyiv, and Warsaw; 180 total employees (per Built In)

## Competitive Advantages
- **Modular platform** that integrates with existing supply chain systems
- **Global carrier network** providing flexible, scalable last‑mile capacity
- **Enterprise‑grade reliability** with real‑time data and analytics
- **End‑to‑end expertise** from delivery strategy to implementation and ongoing optimization

## Strategic Focus
- **Current priorities**: Automate and optimize complex last‑mile operations for enterprise clients; continue expanding the integrated delivery network; leverage AI and real‑time intelligence to improve delivery performance and customer experience.
- **Direction for growth**: Deepen capabilities in big & bulky, white‑glove, and grocery delivery; strengthen presence in EMEA and North America.

## Why Work Here
- **Culture**: Values‑driven environment built on trust, openness, and belonging. Employees describe a culture of “real ownership and growth without the chaos of a startup or the red tape of a corporation.”
- **Work model**: Hybrid – typically 1 day per week on‑site at offices in Tel Aviv, Chicago, London, Kyiv, or Warsaw; remote options available for some roles.
- **Benefits**: Stock options, company‑funded health insurance, monthly wellness budget, generous time off (including parental leave, marriage leave, volunteering days), home‑office stipend, performance bonuses, and monthly meal allowances.
- **Engineering culture**: Collaborative, team‑oriented, with a focus on impact and continuous growth.

## Sources
1. [bringg.com](https://www.bringg.com/)
2. [bringg.com/about](https://www.bringg.com/about)
3. [bringg.com/careers](https://www.bringg.com/careers)
4. [job-boards.greenhouse.io/bringg](https://job-boards.greenhouse.io/bringg)
5. [builtin.com/company/bringg](https://builtin.com/company/bringg)

## Other roles at Bringg

- [Data Scientist - Maternity Leave Cover (Long-Term)](https://feeny.ai/job/data-scientist-maternity-leave-cover-long-term-bringg-tel-aviv-pff82txk9khb) — Tel Aviv, Israel
- [Backend Engineer](https://feeny.ai/job/backend-engineer-bringg-tel-aviv-ktr8tdhncbvp) — Tel Aviv, Israel
- [Application Support Engineer](https://feeny.ai/job/application-support-engineer-qualysoft-budapest-d3d62a8sk2dx) — Budapest, Hungary
- [Application Support Engineer](https://feeny.ai/job/application-support-engineer-cubic3-manila-spnate41w53n) — Manila, Philippines
- [Application Support Engineer](https://feeny.ai/job/application-support-engineer-cresta-united-states-5b1kat8hr27f) — United States
- [Application Support Engineer](https://feeny.ai/job/application-support-engineer-episode-six-us-buenos-aires-0n0x2ck7bx84) — Buenos Aires, Argentina
- [Application Support Engineer](https://feeny.ai/job/application-support-engineer-episode-six-buenos-aires-gafz3z3z5yp0) — Buenos Aires, Argentina
- [Application Support Engineer](https://feeny.ai/job/application-support-engineer-avepoint-singapore-3380qtjq7jyj) — Singapore
- [Application Support Engineer](https://feeny.ai/job/application-support-engineer-episode-six-tokyo-8wz68vgnep3m) — Tokyo, Japan
- [Application Support Engineer](https://feeny.ai/job/application-support-engineer-episode-six-us-tokyo-xw44p55w8529) — Tokyo, Japan