---
title: 'Application Technology Operations Specialist (Fixed Income, Capital Markets) at Exadel Inc (Website)'
canonical: 'https://feeny.ai/job/application-technology-operations-specialist-fixed-income-capital-markets-c6e8z87pjz1p'
type: 'job'
last_seen: '2026-10-19'
---

# Application Technology Operations Specialist (Fixed Income, Capital Markets) at Exadel Inc (Website)

- **Company:** Exadel Inc (Website)
- **Location:** Brazil
- **Posted:** 2026-10-09
- **Last confirmed live:** 2026-10-19
- **Apply:** https://job-boards.greenhouse.io/exadelinc/jobs/6220838004

## Job description

## Why Join Exadel

We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving.

## About the Client

Our customer is a leading global financial institution with a strong presence across Capital Markets and Financial Services. The organization operates in a highly technology-driven environment where reliable, resilient, and high-performing trading systems are critical to business operations.

The technology teams work closely with front-office trading desks, developers, quants, and business stakeholders to support sophisticated financial applications and ensure seamless technology operations across global markets.

## What You’ll Do

- Provide day-to-day application support for Fixed Income and Capital Markets trading systems, including application monitoring and responding to user queries through email and chat.
- Work closely with global and regional business users, Trade Floor teams, Developers, Quants, and Technology groups to investigate and resolve issues within agreed timelines.
- Log and manage requests, incidents, problems, and changes using ServiceNow and Atlassian JIRA.
- Troubleshoot production issues, perform root cause analysis, and track incidents through resolution.
- Support application rollouts, upgrades, deployments, and implementation activities, ensuring issues are identified and resolved effectively.
- Conduct end-to-end testing, regression testing, and QA for enhancements, bug fixes, and application changes before production releases.
- Partner with development teams to build solutions that leverage enterprise monitoring and logging, improve system resilience, and minimize manual maintenance.
- Develop a deep understanding of application components, functionality, interfaces, data flows, business rules, system dependencies, and operational processes.
- Proactively monitor system performance and identify opportunities to improve application stability, reliability, and operational efficiency.
- Participate in Disaster Recovery planning and testing, system changes, and server upgrade activities.
- Contribute to operational documentation and knowledge sharing to strengthen the team's ability to support critical applications.
- Follow ITIL best practices across Incident, Problem, and Change Management processes.
- Manage multiple priorities simultaneously while maintaining clear and effective communication with business stakeholders.

## What You Bring

- Professional experience supporting Capital Markets, Fixed Income, trading, or financial operations applications, particularly in a high-pressure production environment.
- Strong experience with application support, production troubleshooting, monitoring, incident management, and root cause analysis.
- Knowledge of ITIL service operations methodologies and experience working with service management platforms such as ServiceNow and JIRA.
- Strong understanding of IT operations practices, including monitoring, logging, alerting, application performance, and operational controls.
- Excellent communication and problem-solving skills, with the ability to manage business expectations and communicate effectively with both technical and non-technical stakeholders.
- Ability to work independently while also collaborating effectively within a global, cross-functional team.
- Strong understanding of application dependencies, system components, interfaces, data flows, and business processes.
- Experience reviewing and supporting system changes, application deployments, server upgrades, and Disaster Recovery activities.

English level

Intermediate/Upper-Intermediate

Legal & Hiring Information

- Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
- Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
- Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
- Compensation details are shared with candidates at the early stage of the recruitment process.
- The offer is not binding until a signed contract is in place.

## Your Benefits at Exadel

Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.

- International projects
- In-office, hybrid, or remote flexibility
- Medical healthcare
- Recognition program
- Ongoing learning & reimbursement
- Well-being program
- Team events & local benefits
- Sports compensation
- Referral bonuses
- Top-tier equipment provision

Exadel Culture

We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

## About Exadel Inc (Website)

## Company Overview
- **One-liner**: Exadel is a data and AI advisory and engineering company that helps enterprises design, build, and scale the systems at the heart of their business.
- **Entity Type**: Private (bootstrapped – no external funding rounds publicly disclosed)
- **Headquarters**: Silicon Valley, California, USA
- **Founded**: 1998
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Enterprise AI engineering, data engineering, digital experience design, program delivery and modernization.
- **Target customers**: Large enterprises in complex, regulated industries (B2B, enterprise).
- **Mission or purpose statement**: “We fuse engineering precision, data intelligence, and AI innovation to help our clients move with purpose and lead with certainty.”

## Products & Services
For each major offering:
- **[AI Engineering]**: From model design to MLOps and integration, Exadel brings responsible AI into production – built for trust and scale.
- **[Data Engineering & Analytics]**: Transforms fragmented data into clean, governed, and AI‑ready ecosystems that power insight and automation.
- **[AI-Enabled Product Engineering]**: Embeds AI into the development process to deliver software that evolves with the client’s business.
- **[Digital Experiences]**: Engineers digital experiences (mobile, enterprise) that move users and drive business outcomes.
- **[Program Delivery and Modernization Leadership]**: Leads complex transformations from discovery to rollout with measurable outcomes at every stage.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: 2,000+ engineers across 30 countries; 100+ enterprise clients; 9/10 client satisfaction rating.
- **Notable Investors/Partners**: Not publicly listed; the company is self‑funded.
- **Growth Signals**: Expanding into the GenAI era with dedicated AI strategy services; 25+ years of delivery in regulated industries; headcount has grown from 1,000+ engineers (earlier phase) to 2,000+ today.

## Competitive Advantages
- **Engineering heritage**: Founded in 1998 in Silicon Valley, with deep roots in software engineering that evolved into data and AI.
- **Outcome ownership**: “We’re not consultants who code, or coders who consult. We’re engineers who own outcomes.” – transparent, accountable delivery.
- **Global scale with local presence**: 2,000+ engineers in 30 countries, enabling flexible, cost‑efficient team composition.
- **Proven track record in regulated industries**: Decades of experience in complex, compliance‑heavy environments build trust and precision.

## Strategic Focus
- Accelerating enterprise adoption of generative AI – moving clients “from experimentation to adoption, and from pilots to platforms.”
- Deepening data intelligence capabilities to feed AI and automation.
- Modernizing legacy systems at market speed while embedding AI into the product development lifecycle.

## Why Work Here
- **Culture**: Outcome‑focused, not hours‑tracked. “Own your time” – trust and autonomy are core.
- **Remote/hybrid/office**: “Work Where It Makes Sense For You” – home, local office, or anywhere in between.
- **Learning & development**: Certifications, courses, conferences covered. “If it levels you up, we’ll cover it.”
- **Benefits**: Localized medical insurance, sports memberships, vouchers, and reimbursements.
- **People**: “Great people every day” – smart, supportive teammates; open dialogue and diverse viewpoints encouraged.
- **Interview process**: 5‑step, transparent, human‑driven (AI helps but doesn’t decide hiring).
- **Global projects**: Work on international, high‑impact AI and engineering projects for Fortune‑scale clients.

## Sources
1. [Exadel About page](https://exadel.com/about/)
2. [Exadel Homepage](https://exadel.com/)
3. [Careers – Life at Exadel](https://exadel.com/careers/life-at-exadel)
4. [Careers – Interview Process](https://exadel.com/careers/careers)
5. [Job Board (Greenhouse)](https://job-boards.greenhouse.io/exadelinc)

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