---
title: 'Application Technology Operations Specialist (Fixed Income, Capital Markets) at Exadel'
canonical: 'https://feeny.ai/job/application-technology-operations-specialist-fixed-income-capital-markets-rw8y7xrz9sga'
type: 'job'
last_seen: '2026-10-18'
---

# Application Technology Operations Specialist (Fixed Income, Capital Markets) at Exadel

- **Company:** Exadel
- **Location:** Brazil
- **Posted:** 2026-10-13
- **Last confirmed live:** 2026-10-18
- **Apply:** https://job-boards.greenhouse.io/externaljobboards/jobs/6223321004

## Job description

## Why Join Exadel

We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks.

From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving.

## About the Client

Our customer is a leading global financial institution with a strong presence across Capital Markets and Financial Services. The organization operates in a highly technology-driven environment where reliable, resilient, and high-performing trading systems are critical to business operations.

The technology teams work closely with front-office trading desks, developers, quants, and business stakeholders to support sophisticated financial applications and ensure seamless technology operations across global markets.

## What You’ll Do

- Provide day-to-day application support for Fixed Income and Capital Markets trading systems, including application monitoring and responding to user queries through email and chat.
- Work closely with global and regional business users, Trade Floor teams, Developers, Quants, and Technology groups to investigate and resolve issues within agreed timelines.
- Log and manage requests, incidents, problems, and changes using ServiceNow and Atlassian JIRA.
- Troubleshoot production issues, perform root cause analysis, and track incidents through resolution.
- Support application rollouts, upgrades, deployments, and implementation activities, ensuring issues are identified and resolved effectively.
- Conduct end-to-end testing, regression testing, and QA for enhancements, bug fixes, and application changes before production releases.
- Partner with development teams to build solutions that leverage enterprise monitoring and logging, improve system resilience, and minimize manual maintenance.
- Develop a deep understanding of application components, functionality, interfaces, data flows, business rules, system dependencies, and operational processes.
- Proactively monitor system performance and identify opportunities to improve application stability, reliability, and operational efficiency.
- Participate in Disaster Recovery planning and testing, system changes, and server upgrade activities.
- Contribute to operational documentation and knowledge sharing to strengthen the team's ability to support critical applications.
- Follow ITIL best practices across Incident, Problem, and Change Management processes.
- Manage multiple priorities simultaneously while maintaining clear and effective communication with business stakeholders.

## What You Bring

- Professional experience supporting Capital Markets, Fixed Income, trading, or financial operations applications, particularly in a high-pressure production environment.
- Strong experience with application support, production troubleshooting, monitoring, incident management, and root cause analysis.
- Knowledge of ITIL service operations methodologies and experience working with service management platforms such as ServiceNow and JIRA.
- Strong understanding of IT operations practices, including monitoring, logging, alerting, application performance, and operational controls.
- Excellent communication and problem-solving skills, with the ability to manage business expectations and communicate effectively with both technical and non-technical stakeholders.
- Ability to work independently while also collaborating effectively within a global, cross-functional team.
- Strong understanding of application dependencies, system components, interfaces, data flows, and business processes.
- Experience reviewing and supporting system changes, application deployments, server upgrades, and Disaster Recovery activities.

English level

Intermediate/Upper-Intermediate

Legal & Hiring Information

- Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more
- Reasonable accommodations are available to enable individuals with disabilities to perform essential functions
- Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs
- Compensation details are shared with candidates at the early stage of the recruitment process.
- The offer is not binding until a signed contract is in place.

## Your Benefits at Exadel

Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details.

- International projects
- In-office, hybrid, or remote flexibility
- Medical healthcare
- Recognition program
- Ongoing learning & reimbursement
- Well-being program
- Team events & local benefits
- Sports compensation
- Referral bonuses
- Top-tier equipment provision

Exadel Culture

We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

## About Exadel

## Company Overview
- **One-liner**: Exadel is a data and AI advisory and engineering company that helps enterprises design, build, and scale the systems at the heart of their business.
- **Entity Type**: Private (Bootstrapped)
- **Headquarters**: Walnut Creek, California, USA
- **Founded**: 1998
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: AI-Enabled Digital Engineering, Data Engineering & Analytics, AI Engineering, Digital Experiences, Program Delivery and Modernization
- **Target customers**: B2B, Enterprise (Fortune 500 clients including HPE, Deloitte, Home Depot, McKesson)
- **Mission or purpose statement**: "We fuse engineering precision, data intelligence, and AI innovation to help our clients move with purpose and lead with certainty."

## Products & Services
- **AI Engineering**: From model design to MLOps and integration, bringing responsible AI into production.
- **Data Engineering & Analytics**: Transforming fragmented data into clean, governed, and AI-ready ecosystems.
- **AI-Enabled Product Engineering**: Embedding AI into the development process to deliver software that evolves with the business.
- **Digital Experiences**: Engineering digital experiences from mobile to enterprise.
- **Program Delivery and Modernization Leadership**: Leading complex transformations from discovery to rollout with measurable outcomes.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private, bootstrapped company)
- **Key Metric**: 2,000+ engineers worldwide; 100+ enterprise clients; 25+ years delivering enterprise software
- **Notable Investors/Partners**: Clients include HPE, Deloitte, Home Depot, McKesson
- **Growth Signals**: 2,000+ engineers in 30 countries; 9/10 client satisfaction rating; expanding into GenAI era with AI strategy and advisory services

## Competitive Advantages
- **Deep engineering roots**: Founded in 1998 as a pure engineering firm, evolving into data and AI advisory without losing engineering depth.
- **Outcome-based model**: "We’re not consultants who code, or coders who consult. We’re engineers who own outcomes."
- **Global scale with agility**: 2,000+ engineers across 30 countries, enabling multi-shore delivery at competitive prices.
- **Proven enterprise trust**: 25+ years serving Fortune 500 clients (HPE, Deloitte, Home Depot, McKesson) with a 9/10 client satisfaction rating.
- **Responsible AI focus**: Emphasizes ethical AI governance and responsible AI adoption, not just technical implementation.

## Strategic Focus
- **Leading the GenAI era**: Combining deep engineering roots with AI strategy to turn experimentation into adoption and pilots into platforms.
- **Expanding advisory capabilities**: Adding program leadership, data strategy, and ethical AI governance to complement engineering delivery.
- **Automation and CX optimization**: Helping clients automate core processes and reimagine customer experiences with data, design, and AI-driven insight.

## Why Work Here
- **Work where it makes sense**: Remote-first culture with 32 offices globally; employees can work from home, a local office, or somewhere in between.
- **Outcome-focused culture**: "We focus on outcomes, not hours. You’re trusted to manage your time—we’re not here to micro-manage your day."
- **Strong L&D investment**: Certifications, courses, and conferences fully covered; a "living system" designed to deepen skills and grow leaders.
- **International projects**: Build real AI solutions for global clients on modern stacks.
- **Great people**: "Work with smart, supportive people who take pride in what they do. At Exadel, great teammates aren’t the exception. They’re the norm."
- **Benefits**: Medical insurance, sports memberships, vouchers and reimbursements; health and family first.
- **Hiring process**: 5-step transparent process; AI is used to work smarter but every hiring decision is made by a human.
- **Remote/Hybrid/Office**: Remote-first with 32 offices globally; typical time on-site is "None" per Built In.

## Sources
1. [exadel.com](https://exadel.com/about/)
2. [exadel.com](https://exadel.com/)
3. [exadel.com](https://exadel.com/careers/life-at-exadel)
4. [exadel.com](https://exadel.com/careers/careers)
5. [builtin.com](https://builtin.com/company/exadel)

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