--- title: 'Applied AI Engineer at Atomicwork Inc' canonical: 'https://feeny.ai/job/applied-ai-engineer-atomicwork-inc-united-states-hjr0tvpeyrvd' type: 'job' last_seen: '2026-09-06' --- # Applied AI Engineer at Atomicwork Inc - **Company:** Atomicwork Inc - **Location:** United States - **Posted:** 2026-01-16 - **Last confirmed live:** 2026-09-06 - **Apply:** https://job-boards.greenhouse.io/atomicwork/jobs/5073381008 ## Job description We’re looking for an Applied AI Engineer to join our Engineering team to design, build, evaluate, and deploy intelligent AI systems that power enterprise workflows, autonomous assistants, and machine-assisted task automation. This role is based out of our US office and comes with competitive pay and practical benefits for you and your family. We’re looking for strong problem solvers who’ve shipped impactful AI-driven functionality before and can scale our platform intelligence with quality and ownership. ## What you'll do — responsibilities - Design, build, and fine-tune transformer-based and retrieval-augmented models for natural language understanding, intent classification, summarization, and context-aware reasoning. - Develop AI components that power automated knowledge search, semantic retrieval, agentic task orchestration, and conversational assistants. - Integrate AI systems with production data pipelines in a scalable and secure way. - Build evaluation pipelines, define metrics, and establish performance and reliability benchmarks for AI features. - Collaborate with engineering, data, and product teams to productize models with observability, monitoring, and continuous improvement. - Participate in code reviews, architecture discussions, and cross-team problem solving. - Take end-to-end ownership of features — from problem definition to deployment and performance monitoring. ## What we’re looking for (qualifications) - Strong programming experience in Python and familiarity with ML/AI frameworks like PyTorch or TensorFlow. - Hands-on experience with transformer-based models (LLMs), embeddings, vector search, and retrieval augmentation. - Experience building or integrating semantic search, RAG, or multi-agent workflows. - Demonstrated ability to build reliable ML/AI systems in production environments. - Understanding of scalable backend systems, cloud infrastructure, and model serving techniques. - Good software engineering practices: clean code, testing, version control (Git), and collaboration. - Curious mindset, product empathy, and willingness to learn new technologies quickly. - We don’t require specific degrees — practical skills, curiosity, and ownership matter most. ## Why we are different (culture) As part of Atomicwork, you can shape our company and business from idea to production. Our cultural values set the bar high and help us create a better workplace for everyone. Agency: Be self-directed and take initiative. Taste: Hold a high bar — sweat the details and build with care. Ownership: Take full responsibility for wins and setbacks. Mastery: Commit to continuous learning and improvement. Impatience: Move with urgency towards outcomes. Customer Obsession: Put customer value at the heart of every decision. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles at Atomicwork. - Only apply through official Atomicwork channels. We do not use third-party agencies or individuals who ask for payments in exchange for interviews or offer letters. - Always double-check the emails you receive. Make sure all communication is being done through official Atomicwork email addresses. (@atomicwork) - Atomicwork will never ask for payment or personal financial information during the hiring process. If anyone asks you for money or financial details claiming to represent Atomicwork, please treat it as a scam and report it immediately. By submitting your application, you confirm that all information provided by you is accurate and complete to the best of your knowledge. Any false or misleading information may result in disqualification from the hiring process or withdrawal of an offer. Your personal data will be processed in accordance with Atomicwork’s privacy and recruitment policies. ## About Atomicwork Inc ## Company Overview - **One-liner**: Atomicwork builds an AI-powered workforce for IT, offering agentic ITSM and ESM that automates service workflows through AI Coworkers that act as team members. - **Entity Type**: Private (funding stage not publicly available) - **Headquarters**: Bengaluru, Karnataka, India (with an additional office in Palo Alto, California, USA) - **Founded**: Not publicly available - **Founders**: Vijay Rayapati (Co‑founder & CEO), Kiran Darisi (Co‑founder & CTO) ## Core Business - **Primary industry**: AI‑native IT Service Management (ITSM) and Enterprise Service Management (ESM) - **Target customers**: B2B – IT teams and enterprise organizations looking to automate service operations - **Mission/Purpose**: “Unlock Tomorrow’s IT, Today” by empowering IT teams to run an AI Workforce instead of just workflows, freeing human talent for innovation and strategic initiatives. ## Products & Services - **Atomicwork Platform (AI Coworkers)**: A SaaS platform where AI Coworkers own complete job roles (not just tasks). They handle password resets, software access, application support, and more via chat, voice, and vision. The platform supports bring‑your‑own‑agent harness (OpenAI, Anthropic, Gemini, etc.) and integrates with 100+ apps (Okta, Slack, Workday, GitHub, Salesforce, Microsoft Entra). Includes role‑based access control, cost and usage governance, lifecycle management, full audit trails, and performance reviews for AI Coworkers. ## Market Standing - **Valuation**: Not disclosed - **Key Metric**: Total funding not publicly available; however, the company is actively growing with 27 open positions (as of mid‑2025) and has achieved notable recognitions (Plum ranked Atomicwork among the 20 best employers in India in 2023) - **Notable Investors/Partners**: Not publicly available - **Growth Signals**: Rapid hiring across engineering, AI, security, product, customer success, and sales; global support in 25+ languages; enterprise‑grade security certifications (SOC 2, HIPAA, ISO 42001, CSA STAR, GDPR); dual offices in Bengaluru and Palo Alto. ## Competitive Advantages - **Agent‑based AI workforce model**: AI Coworkers own job roles end‑to‑end, going beyond simple task automation. - **Unified governance**: Full control plane for budgets, permissions, monitoring, and performance reviews of AI agents. - **Model flexibility** – supports any LLM or agent harness, reducing vendor lock‑in. - **Deep integrations** with enterprise tools (100+ apps) and native support for Slack, Microsoft Teams, etc. - **Enterprise compliance** out‑of‑the‑box (SOC 2, HIPAA, GDPR, ISO 42001, CSA STAR). ## Strategic Focus - Scaling the AI Workforce to handle both IT and broader enterprise service management (ESM) use cases. - Expanding global reach (25+ language support, US and India presence). - Enhancing governance and accountability features to meet enterprise trust requirements. - Continuous investment in applied AI research (Head of Applied AI team). ## Why Work Here - **Culture**: Atomicwork’s culture code emphasizes autonomy, ownership, mastery (continuous learning), customer obsession, and impatience (urgency). Described as a high‑performance, growth‑oriented environment. - **Offices**: Convenient workspaces in Bengaluru and Palo Alto; office cabs provided. - **Benefits**: Comprehensive health insurance for employees and family, fitness benefits, annual outings, flexible allowances, AI subscriptions, best‑in‑class tech and devices, snacks, and a “fantastic team” environment. - **Recognition**: Ranked among the top 20 employers in India by Plum (2023, evaluating 2500+ companies). - **Work style**: Not explicitly hybrid/remote, but offices are central and roles are likely office‑first with flexibility (cab service suggests commute support). ## Sources 1. [Atomicwork Website](https://www.atomicwork.com/) 2. [About Atomicwork – Company & Mission](https://www.atomicwork.com/company/about) 3. [Careers at Atomicwork](https://www.atomicwork.com/company/careers) 4. [Atomicwork Job Board (Greenhouse)](http://job-boards.greenhouse.io/atomicwork) 5. 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