---
title: 'Assistant Community Manager (Palo Alto Gardens) at MidPen Housing'
canonical: 'https://feeny.ai/job/assistant-community-manager-palo-alto-gardens-midpen-housing-palo-alto-5rgzgxdv20e1'
type: 'job'
last_seen: '2026-09-09'
---

# Assistant Community Manager (Palo Alto Gardens) at MidPen Housing

- **Company:** MidPen Housing
- **Location:** Palo Alto, CA
- **Posted:** 2026-08-28
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/midpenhousing/jobs/4387571009

## Job description

## About MidPen

At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.

We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 142 properties is home to 22,800 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.

Property Name: Palo Alto Gardens

Assistant Community Manager

The Property Management team is responsible for operating and maintaining our beautiful communities, but beyond that, they are relationship builders and the heart and soul of MidPen. Property Management works closely with our residents, our community partners, and their fellow MidPenners, including close collaboration with our Resident Services team.

As the Assistant Community Manager, you will report to the Community Manager. You’ll be responsible for supporting the daily operations of the property, including key areas of responsibility like fiscal management, compliance, facilities, risk management, and resident relations.

Responsibilities:

- Schedules income verification appointments, prepares and processes lease agreements and maintains housing wait list
- Assists in the completion of re-certifications, welfare exemption documents, Management and Occupancy (MOR) and Tax Credit Allocation Committee (TCAC) reviews
- Issues notices, schedules vacancies, prepares, and monitors turnover forms
- Assists in the collection of rents, completion of security deposits, logs petty cash use and preparation of bank deposits]
- Inspects property and identifies maintenance and security issues
- Supports working relationships with local law enforcement and emergency agencies
- Coordinates maintenance inspections with facilities staff and ensures work orders are processed in a timely manner
- Maintains resident and property files without compromising confidential information
- Communicates procedures regarding emergency preparedness to residents and coordinates logistics for resident meetings
- Performs other duties as assigned

Qualifications:

To perform this job successfully, you must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.

- Proficient in MS Office and/or RealPage software.
- Strong verbal and written communication skills.
- Excellent customer service with measurable outcomes.
- Able to work independently and collaboratively with minimal supervision.
- Highly organized and detail oriented.
- Committed to the mission and values of MidPen Services and MidPen Housing
- This role primarily involves desk-based computer work with frequent sitting. Occasional physical activity includes standing, walking, reaching overhead, filing, and lifting or moving items up to 15 pounds. Rarely, the position may require bending, squatting, or kneeling.

Education and Experience:

- High School diploma or GED and one year of residential property management, customer service or administrative experience, or an equivalent combination of education and relevant experience

Pay Range:

$21.15 - $23.80 Hourly - Pay based on applicable experience and qualifications

Multilingual skills in Mandarin, Russian, or Spanish preferred Benefits and Compensation (see [here for full details](https://housingcorp.sharepoint.com/:b:/s/TeamHumanResources/IQAANuraKh_uSoyxJu7hOAgVAQeufgLBERVoRrsy_cXBSLQ?e=87PnDz))

- Health Insurance
- Dental, Vision, Life & Disability Insurance
- 403(b) Retirement Investment
- Employee Education Reimbursement Program
- Paid Parental Leave
- FSA for Childcare, Medical, and Commuter Benefits
- EAP Program
- Pet Insurance
- Paid Time Off
- Company Holidays
- Wellness Days

## EQUAL OPPORTUNITY EMPLOYER

MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are committed to providing an inclusive and accessible hiring process. If you need a reasonable accommodation for any part of the application or interview process, please notify your recruiter. Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

## About MidPen Housing

## Company Overview
- **One-liner**: MidPen Housing is a non-profit developer, owner, and manager of affordable housing, providing high-quality homes and life-transforming resident services across Northern California.
- **Entity Type**: Private (Non-profit)
- **Headquarters**: Foster City, California, USA
- **Founded**: 1970
- **Founders**: A small group of Stanford University and Silicon Valley community and business leaders

## Core Business
- **Primary industry**: Affordable housing development, property management, and resident services
- **Target customers**: Low- and moderate-income households, seniors, individuals with disabilities, and families in need of affordable rental homes in Northern California (B2C / community-oriented)
- **Mission statement**: “To provide safe, affordable housing of high quality to those in need and to establish stability and opportunity in the lives of our residents.”

## Products & Services
- **Housing Development**: Delivers high-quality, affordable multifamily homes through site acquisition, community outreach, planning, entitlements, complex financing, and construction management.
- **Property Management**: Professional management across the portfolio, including operations, compliance, training, facility maintenance, and community relations.
- **Resident Services**: On-site comprehensive services supporting education, physical and mental health, and economic mobility, provided by staff and a network of 100+ service partners. Includes a $10 million Services Impact Fund for direct-to-resident programming and pilot initiatives.

## Market Standing
- **Valuation/Market Cap**: Not applicable (non-profit). Total assets are $3.2 billion (primarily real estate).
- **Key Metrics**:
  - Owns and manages **139 communities** with **10,000+ affordable homes** serving **22,000 residents**.
  - **4,000 homes** currently in the pipeline (construction, entitlement, or pre-development).
  - **$14 million** annually invested in resident services.
- **Notable Investors/Partners**: Partnerships with 100+ service providers; no external equity investors (funded through tax credits, grants, and debt financing typical of affordable housing non-profits).
- **Growth Signals**: “Growing faster than ever” – active in 12 Northern California counties with a significant development pipeline; recently celebrated the opening of Si Se Puede behavioral health campus in Watsonville; 170+ industry awards.

## Competitive Advantages
- **Integrated model**: Combines development, property management, and resident services under one roof, ensuring quality and alignment with mission.
- **Proven track record**: Founded in 1970, one of the most trusted non-profit affordable housing organizations in the nation with deep local expertise.
- **Award-winning design**: High-quality, beautifully designed communities near good schools, jobs, and transit.
- **Resident investment**: Dedicated $10 million Services Impact Fund and $14 million annual services budget – rare among affordable housing developers.
- **Policy influence**: Actively involved in advocacy, including California’s efforts to streamline affordable housing funding.

## Strategic Focus
- **Pipeline expansion**: Increasing the number of homes under development (4,000 units in the pipeline).
- **Resident services innovation**: Piloting new programs through the Services Impact Fund and expanding partnerships for education, health, and economic mobility.
- **Policy advocacy**: Working to create a predictable, well-funded housing finance delivery system at the state level (e.g., California streamlining affordable housing funding).
- **Geographic reach**: Serving 12 counties in Northern California with plans to grow further.

## Why Work Here
- **Mission-driven culture**: Employees work directly on addressing the affordable housing crisis, with a sense of purpose and impact. “Change the world from your own backyard.”
- **Values**: Collaboration, accountability, respect, excellence, integrity. “Your Voice Matters” – collaboration invited at all levels.
- **Professional growth**: Opportunities for career advancement, education assistance, and mentorship. “You’ll grow daily as a MidPenner.”
- **Work environment**: Hybrid/office roles depending on position; corporate offices in Foster City and Oakland. Field positions at various community sites.
- **Notable perks & benefits** (2026 snapshot):
  - Comprehensive health, life, AD&D, short- and long-term disability insurance.
  - **Education Assistance**: Up to $3,000/year per eligible employee and family members (lifetime max $12,000) – courses need not be job-related.
  - **Employee Referral Bonus**: $750 after 90 days of hire.
  - **Retirement**: 0–6% employer contribution.
  - **Paid time off**: Includes holidays and **one paid 3-day weekend per month** (inferred from benefits materials).
  - **Employee Assistance Program** through Aetna Resources for Living.
- **Open positions**: 36+ roles listed across Asset Management, Property Management, Resident Services, Marketing, People Team, and Office of the COO (as of search date).

## Sources
1. [midpen-housing.org](https://www.midpen-housing.org/)
2. [Job Board (Greenhouse)](http://job-boards.greenhouse.io/midpenhousing)
3. [Backgrounder & Fact Sheet (PDF)](https://www.midpen-housing.org/wp-content/uploads/2025/07/Backgrounder-and-fact-sheet-07-25.pdf)
4. [2026 Benefits Snapshot (PDF)](https://www.midpen-housing.org/wp-content/uploads/2026/03/2026-MidPen-Benefits-Snapshot.pdf)

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