---
title: 'Assistant General Manager, Residential Home Services (GM Successor) at Sitreps'
canonical: 'https://feeny.ai/job/assistant-general-manager-residential-home-services-gm-successor-sitreps-t5gjdrw96g6t'
type: 'job'
last_seen: '2026-11-06'
---

# Assistant General Manager, Residential Home Services (GM Successor) at Sitreps

- **Company:** Sitreps
- **Location:** Albuquerque, NM
- **Work type:** onsite
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-06
- **Apply:** https://job-boards.greenhouse.io/sitrepsllc/jobs/4477268009

## Job description

Assistant General Manager, Residential Home Services (GM Successor)

Location: Albuquerque, New Mexico. On site.

Compensation: $120,000 to $170,000 base + bonus + long-term incentive

Type: Full time

Confidential search: the company is disclosed to qualified candidates after a mutual NDA.

## About the Client

A long-established residential HVAC, plumbing, and electrical brand that has served Albuquerque homeowners for generations. The business is part of a national, private equity-backed home-services platform that brings shared services, proven playbooks, and capital to grow.

## About the Role

This is a General Manager hire with a structured on-ramp. You join as Assistant General Manager, take ownership of the back end of the business first, and then step into the GM seat. The plan is for you to own the brand within roughly five to six months of starting.

The first phase is about learning the business from the inside: how calls become jobs, how jobs become cash, and where the operation leaks. The second phase is the full seat: the P&L, the leadership team, and the trajectory of the brand.

Industry background is not required. We care about whether you have run an operation, been measured on the result, and led people who do hard, physical work.

## Responsibilities

First months: the back end

- Call center, CSRs, and dispatch: booking rate, scheduling, and speed to the customer.
- Billing, collections, purchasing, inventory, and the monthly close.
- HR, recruiting, onboarding, payroll, and fleet.
- Systems and reporting: the field-service software and the scorecard the business runs on.
- Licensing, permitting, and safety compliance.

Then: the whole business

- Full P&L: revenue, gross margin, EBITDA, and growth targets.
- Leadership of service, install, and sales teams and their managers.
- Field economics: technician productivity, average ticket, close rate, callbacks, and membership growth.
- Forecasting, budgeting, and performance reviews with platform leadership.

## Requirements

Must-Haves

- A track record running an operation, or the back office of one, where you were measured on the result, in any industry.
- The ability to take on full P&L ownership within about six months.
- Leadership of frontline teams. You have led crews, technicians, or operators and earned their trust.
- A systems mindset: you build the process, install it, and verify it worked.
- Financial fluency: you can read the P&L, find the leak, and close it.
- Based in or willing to relocate to Albuquerque.

Nice-to-Haves

- Operations, general management, or business-unit leadership in home services, field services, or another service business.
- Experience with field-service management software and call-center metrics.
- Prior military leadership followed by civilian operating experience.

## Compensation & Benefits

$120,000 to $170,000 base salary, plus an annual bonus and a long-term incentive.

This search is managed by Sitreps Talent, a veteran-led executive recruiting firm. All inquiries are held in confidence.

## About Sitreps

## Company Overview
- **One-liner**: Sitreps is a veteran-founded recruiting agency and defense technology company that connects elite military talent with high-impact roles and builds software-driven maritime intelligence platforms for the U.S. Department of Defense.
- **Entity Type**: Private (startup stage; no public funding rounds disclosed)
- **Headquarters**: Arlington, Virginia, USA (multiple job postings list Arlington, VA as primary location; also offices in New York City and Litchfield, VA)
- **Founded**: 2019
- **Founders**: Kyle Eberly, Wyatt Frasier, Max Cormier (co-founders)

## Core Business
- **Primary Industries**: Defense Technology, Professional Services (Veteran Recruiting & Staffing), Software & Analytics
- **Target Customers**: U.S. Department of Defense (DoD) and federal civilian agencies (B2G); defense-focused enterprises and technology companies (B2B) seeking veteran talent
- **Mission/Purpose**: Leveraging a deep-rooted community of military veterans to help world-class businesses scale, while also transforming commercial fleets into persistent sensing assets for national security.

## Products & Services
- **Sitreps Talent (Recruiting Agency)**: A curated recruiting service that sources, vets, and places high-performing military professionals into roles at partner companies. Serves 10+ industries including defense tech, software, AI, fintech, and private equity. Places roles such as product managers, account executives, engagement managers, and sales directors.
- **Maritime Intelligence Platform (Defense Tech Software)**: A next-generation software platform that transforms global commercial fleets into persistent sensing assets for the United States. Used by Navy strategic programs; includes analytics, data integration (SQL/Python/R), and implementation services.
- **AI & Agentic Solutions (Emerging)**: Design, prototype, and deploy scalable AI and agentic workflows for defense acquisition challenges, embedding with clients to productionize models.

## Market Standing
- **Valuuation / Funding**: Not publicly disclosed. The company appears to be privately funded (no public rounds recorded). A Head of Sales job description references growing revenue from ~$2M to $5M+ (with a path to $30M), suggesting current annual revenue in the low single-digit millions.
- **Key Metrics**: 150+ veterans placed, 40+ partner companies, 95% retention rate, serving 10+ industries (source: [sitreps.com/about/clients](https://www.sitreps.com/about/clients))
- **Notable Investors / Partners**: Not listed publicly. Partner companies are not named on the website, but the client portfolio includes defense tech, software, HVAC, real estate, AI, fintech, private equity.
- **Growth Signals**:
  - Scaling sales team from ~$2M to $30M target
  - Active hiring for senior roles: VP of Engagement, Head of Intelligence, Chief Operating Officer, Forward Deployed Data Scientists
  - Expanding into AI/agentic solutions for defense acquisition
  - Multiple office locations and remote/hybrid work options

## Competitive Advantages
- **Authentic Veteran Community**: Sitreps began as a viral online community for veterans transitioning to business roles — now the “largest community of veterans in business in the USA,” providing unmatched access to, and credibility with, military talent.
- **Dual Capability**: Combines a staffing agency with in-house defense tech software development, allowing cross-pollination of talent insights and mission understanding.
- **High Retention**: 95% placement retention rate indicates strong matching and support processes.
- **Clearance and Domain Expertise**: Many roles require active security clearances and deep knowledge of naval strategic programs, DoD acquisition, and intelligence — creating a high barrier for competitors.

## Strategic Focus
- **Scale Revenue**: Formalizing sales processes (CRM, commissions, segmentation) with a goal of growing from ~$2M to $5M+ in the near term and eventually $30M.
- **Productize Defense Tech**: Expand the maritime intelligence platform and AI/agentic solutions for broader DoD adoption.
- **Deepen Government Relationships**: Hiring Engagement Directors and Account Executives for each military branch (Air Force, Navy, Army, Coast Guard, Marine Corps).
- **Build Internal Infrastructure**: Transitioning from QuickBooks to an audit-ready ERP, adding financial controls and federal contract audit compliance.

## Why Work Here
- **Mission-Driven Work**: Directly support national security and veteran employment — two high-impact, purpose-rich areas.
- **Hybrid & Remote Flexibility**: Many roles offer remote options (U.S.-based); some positions require on-site presence in Arlington, VA, New York, or Litchfield, VA; a hybrid workspace is the norm.
- **Career Growth**: Early-stage company where leaders are expected to build functions from scratch and grow into C-level roles (e.g., Head of Sales → CRO path).
- **Diverse Roles**: Opportunities span professional services, engineering (forward deployed, data science), intelligence analysis, sales, and operations — appealing to both veterans and civilians.
- **Culture**: Described as “authentic, expertise-driven, and grounded in real connection” — not a typical corporate recruiter but a community-first organization.

## Sources
1. [builtin.com](https://builtin.com/company/sitreps-llc) – Company overview, perks, culture, job listings
2. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/sitrepsllc) – Official careers page with all current openings
3. [sitreps.com/about/team](https://www.sitreps.com/about/team) – Founders and team profiles
4. [sitreps.com/about/clients](https://www.sitreps.com/about/clients) – Client metrics, industries served, roles filled
5. [builtin.com](https://builtin.com/company/sitreps-llc/jobs) – Detailed job descriptions (Head of Sales, Implementation Engineer, etc.)

## Other roles at Sitreps

- [General Manager, Residential Home Services](https://feeny.ai/job/general-manager-residential-home-services-sitreps-greater-orlando-nfj8zy6tfp2t) — Greater Orlando, FL
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- [Vice President of Growth, Residential Home Services (General Manager Track)](https://feeny.ai/job/vice-president-of-growth-residential-home-services-general-manager-track-dk73e5ffz99v) — Northern, NJ
- [President, Residential Home Services](https://feeny.ai/job/president-residential-home-services-sitreps-baltimore-1a3ymcd4a49a) — Baltimore, MD
- [Mission Lead, Protection Operations](https://feeny.ai/job/mission-lead-protection-operations-sitreps-arlington-x5se6m9063f9) — Arlington, VA
- [Forward Deployed Mission Engagement Lead](https://feeny.ai/job/forward-deployed-mission-engagement-lead-sitreps-minneapolis-te5g1qs7b0fs) — Minneapolis, MN
- [Forward Deployed Mission Strategist, Unmanned Maritime Systems](https://feeny.ai/job/forward-deployed-mission-strategist-unmanned-maritime-systems-sitreps-norfolk-9q6c754s1yv3) — Norfolk, VA
- [Forward Deployed Software Engineer](https://feeny.ai/job/forward-deployed-software-engineer-sitreps-in-the-p85qcphske79) — IN the, United States