---
title: 'Assistant Manager - Global Network Development at cargo-partner'
canonical: 'https://feeny.ai/job/assistant-manager-global-network-development-cargo-partner-gurgaon-rq4evr8gahbd'
type: 'job'
last_seen: '2026-09-11'
---

# Assistant Manager - Global Network Development at cargo-partner

- **Company:** cargo-partner
- **Location:** Gurgaon, India
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-28
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.lever.co/cargo-partner/418169f2-d661-4ba2-bf0a-ca31753e2f74

## Job description

Purpose of the function

- A committed individual focused on handling agent inquiries and ensuring that we increase our wallet share from the agents through effective and efficient inquiry handling process.

Commercial Responsibilities

- Manage Agent Inquiry.
- Ensure timely (within 2hours of ticket creation) response to agent inquiry.
- Coordinate with product/pricing team to procure rates to create proposal for agent.
- Follow-up with agent on response.
- Maintain and monitor the response to create various performance matrices.
- Keep GND manager and other stakeholders on any variations, both positive and negative.

Operational Responsibilities

- Timely information to product team on business closure.
- Ensure maintenance of data quality.
- Highlight anticipated issues proactively.
- Identify root cause and create action plan for resolution.

Sales Responsibilities

- Enable Route development managers/GND Managers with data to promote more business with agents.

General Responsibilities

- Acquire a thorough understanding of pattern of business from agents(VIP & System partners).
- Anticipate and suggest scope of improvement.
- Ensuring new wins by analyzing previous lost quotes.
- Timely distribution of necessary reports to relevant stakeholders.
- Timely escalations when needed.

Function / Market & Industry Knowledge

- Knowledge and experience in customer experience management.
- Understanding of pricing and various components that may influence proposal creation.
- Knowledge of geography and orientation for essence of time.
- Overall understanding of business processes and interdependencies.
- Preferred: knowledge and experience in Continuous Improvement Process methodologies

## Skills & Competencies

- Ability to create/write quote requirements clearly for use by other employees.
- Good communication and interpersonal skills – able to work effectively with individuals across all levels of the Company.
- Proactive, meticulous and able to take good ownership of tasks assigned.
- Possess good attention to details.
- Strong execution and coordination skill.
- Strong sense of responsibility and ownership.

Educational background / Work experience

- Bachelors degree from reputed university.
- Knowledge of working on various systems related to pricing platform
- Must have experience of 3-4 years in logistics or freight forwarding industry.
- Minimum 2 years of pricing experience

Language skills

- Fluent in English (written and spoken)
- Additional local language is an advantage

Rights and Authorities

- Ensure that highest level of standards are maintained within GND request desk.
- Any kind of non-adherence of resistance to be escalated to relevant internal or external stakeholders.
- Any additional task, apart from mentioned in this document, to be highlighted to reporting manager
- The scope of work of each employee includes the job description, but is not limited to it. Subject to an agreement with functional and disciplinary manager.

Company Introduction:

For over 40 years, cargo-partner has flourished in the logistics industry, delivering unparalleled service to our clients worldwide. We have now embarked on another journey and to continue our commitment for excellence, we have now joined the Nippon Express Group which will now underpin all the values we constantly aspire to achieve, now becoming a top 5 global player. As an end to end info logistics provider, we pride ourselves on offering a comprehensive portfolio of air, sea, land transport, and warehousing services.

With a unique focus on information technology and supply chain optimization, we empower businesses to thrive in today's fast-paced world. Join our dynamic team, where innovation meets passion and every voice is valued. Embark on a journey where your skills are nurtured, creativity is celebrated, and together, we take pride in making a difference.

Discover more about our Mission & Vision. Dive into a world of endless opportunities and embark on the cargo-partner journey with us.

cargo-partner is an equal opportunity employer. We celebrate diversity and are committed to creating an environment where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other legally protected characteristics. We welcome and encourage applications from all individuals, regardless of background.

Explore endless opportunities and leave your mark with us. #JoinUs #Logistics #workingdigital #Teamwork #cargopartner #wow Ready to get things moving? Join our team!

Learn about Life at cargo-partner here.

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## About cargo-partner

## Company Overview
- **One-liner**: cargo-partner is a full-range info-logistics provider offering a comprehensive portfolio of air, sea, land transport and warehousing services, with specialized expertise in information technology and supply chain optimization.
- **Entity Type**: Private (Member of the Nippon Express Group since January 2024)
- **Headquarters**: Fischamend, Austria (near Vienna)
- **Founded**: 1983
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Transportation, Logistics, Supply Chain and Storage
- **Target customers**: B2B, serving a wide range of industries including Automotive & Spare Parts, Foodstuffs & Perishables, High Tech & Electronics, Pharmaceuticals & Healthcare, and Retail, Fashion & Lifestyle
- **Mission/purpose statement**: To streamline all processes along the entire supply chain, focusing on quality assurance and sustainable progress to provide fast and efficient solutions and ensure the long-term success of the company, its clients, its employees, and its industry.

## Products & Services
- **Air Freight**: Full-range air cargo services including a Sustainable Aviation Fuel (SAF) program that can reduce CO₂e emissions by up to 80% compared to conventional fossil fuels.
- **Sea Freight**: Comprehensive sea cargo solutions, including the use of Sustainable Marine Fuel (SMF) — the company reduced CO₂e emissions by 811 tonnes through SMF in the first half of 2026.
- **Road Transport**: A rapidly expanding European Road Transport network with a strategic focus on trade flows linking Slovakia, the Czech Republic, and Poland with Italy, Türkiye, the UK, and Ireland.
- **Warehousing & Logistics**: Over 300,000 m² of warehouse space, including the iLogistics Center in Dunajská Streda, Slovakia, a key hub for automotive and high-tech sectors.
- **SPOT Platform**: A proprietary IT platform enabling easy collaboration and full transparency throughout the supply chain.
- **Supply Chain Management & Consulting**: Teams analyze customer processes along the value creation chain, identify optimization opportunities, and implement improvements.
- **Specialized Industry Solutions**: Dedicated competence centers for Automotive, Foodstuffs, High Tech, Pharmaceuticals (with unbroken cold chain from -70°C to +30°C), and Retail/Fashion.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company, member of the Nippon Express Group)
- **Key Metrics**: Annual Revenue of EUR 2.06 billion (LinkedIn estimate) or EUR 1.7 billion Turnover (2024 company fact sheet); 3,800+ employees; 150+ offices in 35+ countries
- **Notable Investors/Partners**: Parent company is Nippon Express Holdings, Inc. (since January 2024). The company has a history of strategic acquisitions including Transcargo (2021), Gibon Logistics (2021), Repalog (2021), and Associated Customs & Forwarding (2021).
- **Growth Signals**: 
  - Significant expansion of European Road Transport network in response to nearshoring trends
  - 1,191,035 total shipments in 2024
  - Handling 176,000 tonnes of air cargo, 162,000 TEU of sea cargo, and 1,306,000 tonnes of road transport annually
  - Awarded EcoVadis Silver Medal for sustainability (score of 72, 85th percentile)

## Competitive Advantages
- **Nippon Express Group Backing**: Since January 2024, cargo-partner has the financial strength, global network, and brand credibility of one of the world's largest logistics groups.
- **Proprietary Technology (SPOT Platform)**: Their own fully integrated IT platform provides end-to-end transparency and collaboration, a key differentiator in a traditionally fragmented industry.
- **Sustainability Leadership**: Offers concrete green logistics programs (SAF and SMF) and holds an EcoVadis Silver Medal, appealing to environmentally-conscious clients.
- **Specialized Industry Expertise**: Dedicated competence centers for Automotive, Pharma, High-Tech, and Food provide deep domain knowledge that generalist competitors cannot match.
- **Strategic European Network**: Strong presence in Central and Eastern Europe with an intermodal logistics hub in Slovakia, well-positioned for nearshoring trends.

## Strategic Focus
- **Network Expansion**: Actively expanding Road Transport services across Europe, particularly on the Slovakia/Czech Republic/Poland to Italy/Türkiye/UK/Ireland corridors.
- **Sustainability**: Growing their SAF and SMF programs to help clients decarbonize supply chains; targeting continued improvement in EcoVadis ratings.
- **Integration with Nippon Express**: Leveraging the parent company's global reach to offer seamless end-to-end solutions, particularly for clients with Asia-Europe trade lanes.
- **Digital Transformation**: Continuing to invest in the SPOT platform and IT capabilities to improve transparency and efficiency.
- **Industry Specialization**: Deepening expertise in high-growth verticals like pharmaceuticals (cold chain) and high-tech electronics.

## Why Work Here
- **Global, Diverse Environment**: Over 3,800 employees across 35+ countries, offering opportunities for international collaboration and career mobility within the wider Nippon Express Group.
- **Variety of Career Paths**: Clearly defined career profiles in Operations, Sales, Information Technology, Supply Chain Management, Finance, Legal & Insurance, and Training & Quality Management.
- **Meaningful Work**: Employees directly impact global supply chains for critical industries like pharmaceuticals and food, with a growing focus on sustainability.
- **Stability & Growth**: Backed by a major global logistics group (Nippon Express), with a 40+ year history of consistent growth and a track record of strategic acquisitions.
- **Work Policy**: Not explicitly stated as remote/hybrid; likely office-based at specific logistics hubs and offices given the operational nature of the business. The headquarters is in Fischamend, Austria, with major hubs in Slovakia and across Central/Eastern Europe.
- **Employer Rating**: 3.7/5.0 on LinkedIn (94 reviews), with Work-Life Balance scored at 3.8/5.0.
- **Perks & Culture**: The company emphasizes an "Empowering Culture. Rewarding Opportunities. Exciting Possibilities." and actively encourages unsolicited applications if no perfect match is found.

## Sources
1. [cargo-partner.com - Company Profile](https://www.cargo-partner.com/company/profile)
2. [cargo-partner.com - Homepage](https://www.cargo-partner.com/)
3. [cargo-partner.com - Careers](https://www.cargo-partner.com/career)
4. [LinkedIn - cargo-partner](https://at.linkedin.com/company/cargo-partner)
5. [jobs.lever.co - cargo-partner](https://jobs.lever.co/cargo-partner)

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