--- title: 'Assistant Store Manager - Osaka, Shinsaibashi Flagship Store at Polène Paris' canonical: 'https://feeny.ai/job/assistant-store-manager-osaka-shinsaibashi-flagship-store-polene-paris-osaka-x9c8xgq14jjk' type: 'job' last_seen: '2026-11-01' --- # Assistant Store Manager - Osaka, Shinsaibashi Flagship Store at Polène Paris - **Company:** [Polène Paris](https://feeny.ai/companies/pol-ne-paris) - **Location:** Osaka, Japan - **Employment:** full-time - **Posted:** 2026-10-26 - **Last confirmed live:** 2026-11-01 - **Apply:** https://jobs.ashbyhq.com/polene-paris/982022d0-2ad8-4f26-9c04-27c0d6a50b85 ## Job description ## About Polène Founded in 2016, Polène is a French leather goods house known for its timeless creations, combining exceptional craftsmanship with an organic design language inspired by nature. As Polène continues to grow internationally, we are strengthening our organization and investing in top talent across all functions. Supported by 800 artisans in our workshops in Ubrique, Spain, we continue to elevate the value and distinctiveness of our leather goods and jewelry collections. Within our Retail Teams Polène boutiques bring the brand universe to life and welcome a demanding local and international clientele. Located in Osaka's iconic Shinsaibashi district, our new flagship boutique opens in April 2027 and requires a strong sales-focused and operationally minded leader, capable of maintaining high service standards while supporting smooth day-to-day execution. ## ASSISTANT STORE MANAGER REPORTING TO: Store Manager DIRECT REPORT: Sales Manager ## MAIN MISSION Reporting to the Store Manager, you support management in driving commercial activity, performance, and customer experience excellence. A true operational right-hand, you play a pivotal role by translating the strategic vision and action plans defined by the Store Manager into concrete daily actions on the ground. As an ambassador of Polène, you energize, develop, and motivate the team with agility to turn set objectives into collective successes, while ensuring flawless execution of brand standards. ## YOUR KEY RESPONSIBILITIES 1. Commercial Development & Performance Management ● Analyze daily performance indicators to boost sales and elevate customer experience. ● Working in tandem with the Store Manager, propose and implement concrete action plans to optimize results and individual team member performance. ● Contribute to the preparation of regular feedback and action plans (products, clients, market) for HQ. ● Develop customer experience and drive loyalty-building actions (CRM) and local partnerships. 2. Management & Team Development ● Train and support the managerial team daily through regular coaching. ● Participate in recruitment and ensure the successful onboarding of new team members. ● Contribute to staff scheduling based on traffic and operating hours to ensure consistent service quality. ● Lead daily briefings and ensure information relay between management and the team. 3. Operational Excellence & Image ● Guarantee seamless brand experience by overseeing visual merchandising guidelines and maintaining a flawless store environment. You ensure that all team members embody Polène DNA through professional grooming and consistent attention to detail. ● Oversee stock control, rolling inventories, and shrinkage prevention. ● Ensure compliance with internal procedures (checkout, security, HR) and oversee personnel administrative tracking. Soft Skills: Agility & Decision-Making ● Ability to solve complex problems with pragmatism. ● Diplomacy and firmness to ensure information relay between management and the team. ● Embodies Polène’s values in all professional interactions. ## About Polène Paris ## Company Overview - **One-liner**: Polène is a French luxury leather goods brand that creates minimalist, high-quality handbags, jewelry, and accessories through artisanal craftsmanship. - **Entity Type**: Private (bootstrapped) - **Headquarters**: Paris, France - **Founded**: 2016 - **Founders**: Three siblings (names not publicly disclosed) ## Core Business - **Primary industry**: Luxury leather goods and accessories - **Target customers**: B2C – luxury consumers seeking minimalist, handcrafted products - **Mission or purpose**: To combine minimalism and creative expression through excellent craftsmanship, respecting tradition while innovating. ## Products & Services - **[Leather Goods]**: Handbags, wallets, and small leather accessories – designed in Paris, crafted by artisans in Ubrique, Spain using ISO 9001 certified leather from Spanish and Italian tanneries. - **[Jewelry]**: A new line of jewelry featuring nature-inspired, sculpted forms gilded with 24-carat gold, made by Italian artisans. - **Distribution**: Direct-to-consumer via e-commerce and flagship stores in major cities (Paris, New York, Tokyo, London, etc.). ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: 481 total employees (as of latest data) - **Notable Investors/Partners**: Not disclosed; the brand is independently owned. - **Growth Signals**: Rapid international expansion with offices in the US, Japan, South Korea, Italy, UK, Germany, China, and Denmark; launch of a jewelry collection; strong e-commerce presence and physical retail growth. ## Competitive Advantages - **French heritage & minimalist design**: Distinctive, timeless aesthetic that stands out in the luxury market. - **Artisanal craftsmanship**: All production is done by skilled craftsmen in Ubrique, Spain, a town renowned for luxury leather goods. - **Vertical integration**: Direct-to-consumer model with own retail stores, ensuring control over brand experience and margins. - **Sustainability & quality**: ISO 9001 certified leather, rigorous quality inspections, and a commitment to ethical sourcing. ## Strategic Focus - Expanding product categories (e.g., jewelry) to build a broader lifestyle brand. - Growing international retail footprint while maintaining a strong e-commerce channel. - Reinforcing brand values of humility, excellence, and inventiveness to attract top talent and loyal customers. ## Why Work Here - **Culture**: Values-driven environment emphasizing humility, excellence, and inventiveness. High employee satisfaction reflected in a 94/100 gender equality index score (France). - **Work policy**: Hybrid workspace – some roles are in-office (Paris), others remote. Offices in multiple countries. - **Perks**: Inclusive recruitment, ethical promotion practices, and a focus on work-life balance. Opportunities to contribute to a growing luxury Maison with a strong creative identity. - **Engineering/Creative culture**: Designers and craftspeople collaborate closely; emphasis on continuous learning and respect for expertise. ## Sources 1. [eng.polene-paris.com](https://eng.polene-paris.com/pages/about-the-brand) – Brand overview, craftsmanship, and product details 2. [builtin.com](https://builtin.com/company/pol-ne) – Employee count, headquarters, office locations, and work policy 3. [euro.polene-paris.com](https://euro.polene-paris.com/blogs/rh/careers) – Company values, career page, and gender equality index 4. [support.polene-paris.com](https://support.polene-paris.com/hc/en-us/articles/33008461392402-Partnerships-and-Careers) – Careers and partnership information 5. [polene-paris.com](https://www.polene-paris.com/blogs/rh/careers) – French careers page with values and gender equality score ## Other roles at Polène Paris - [Allocation Planner - Ecommerce & Retail H/F](https://feeny.ai/job/allocation-planner-ecommerce-retail-h-f-polene-paris-paris-ta8wsa74v2kh) — Paris, France / HQ - [Retail & e-commerce allocator H/F](https://feeny.ai/job/retail-e-commerce-allocator-h-f-polene-paris-paris-d0rhet88htgt) — Paris, France / HQ - [Senior Design Project manager - Visual Merchandising H/F](https://feeny.ai/job/senior-design-project-manager-visual-merchandising-h-f-polene-paris-paris-adhm9bpzbq7k) — Paris, France / HQ - [Store Manager - Osaka, Shinsaibashi Flagship Store](https://feeny.ai/job/store-manager-osaka-shinsaibashi-flagship-store-polene-paris-osaka-f890dzpcz6t5) — Osaka, Japan - [Stock Manager - London](https://feeny.ai/job/stock-manager-london-polene-paris-london-bah0shqs7rcr) — London, United Kingdom - [HRBP-Employee & Labour Relations](https://feeny.ai/job/hrbp-employee-labour-relations-polene-paris-ubrique-hj85zdh7h9kn) — Ubrique, Spain - [HRBP-Relaciones Laborales](https://feeny.ai/job/hrbp-relaciones-laborales-polene-paris-ubrique-z0jyejj962kp) — Ubrique, Spain - [Area Manager Europe](https://feeny.ai/job/area-manager-europe-polene-paris-paris-wg89tfh007nm) — Paris, France / HQ - [International Retail Operations Manager](https://feeny.ai/job/international-retail-operations-manager-polene-paris-paris-mm4xcabdhk0p) — Paris, France / HQ - [Customer Care Associate H/F](https://feeny.ai/job/customer-care-associate-h-f-polene-paris-paris-wcj4g0sjrf0a) — Paris, France / HQ