---
title: 'Associate Account Manager at Athlete to Athlete'
canonical: 'https://feeny.ai/job/associate-account-manager-athlete-to-athlete-santa-monica-xg0wkrjc48ky'
type: 'job'
last_seen: '2026-09-13'
---

# Associate Account Manager at Athlete to Athlete

- **Company:** Athlete to Athlete
- **Location:** Santa Monica, CA
- **Compensation:** $60k–$72k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-20
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.lever.co/athletetoathlete/8d2e180d-4bef-451c-a1ca-93d665abc236

## Job description

## About Athlete to Athlete

Athlete To Athlete connects NCAA athletes with youth athletes for one-on-one mentorship. Since launching four years ago, we have worked with more than 35,000 athletes, grown more than 100% each year, and are on track to facilitate over one hundred thousand mentorship sessions this year. Role SummaryOwn the customer relationship post-sale, ensuring families stay engaged, satisfied, and continue in their mentorship program. Serves as the primary point of contact for a dedicated portfolio of accounts from onboarding through renewal. As we continue in rapid growth mode, this role is based on-site and requires the Associate Account Manager to be in the office five days a week. Weekly schedules may include weekend coverage depending on team needs; specific shift days will be discussed during the interview process.

## Key Responsibilities

- Manage a dedicated portfolio of customers and mentor accounts as their main point of contact throughout their time with A2A.

- Conduct proactive outreach (calls, texts, and emails) to check in on engagement, address concerns, and reinforce program value.

- Monitor account health signals to catch at-risk families and mentors early and intervene before they churn.

- Own the renewal conversation for your accounts, including timing outreach, handling hesitation, and presenting upgrade options.

- Coordinate with the mentors and customers to resolve issues affecting your accounts, such as scheduling conflicts or mentor changes.

- Maintain accurate, complete notes on every account so no context is lost between touchpoints.

- Run onboarding calls for both mentors and customers to ensure that they are set up for success.

## Qualifications

- Excellent written and verbal communication skills.

- Comfortable managing a high volume of ongoing relationships and follow-ups.

- Strong organization, attention to detail, and follow-through.

- Comfortable learning CRM systems and account management tools

What will make you successful

- You love talking to people. You're energized by conversations and build trust quickly, even with families you've never met.

- You handle objections well. You understand hesitation is part of the job and know how to listen, address concerns, and keep the relationship strong.

- You're coachable. You actively seek feedback and improve your conversations, retention tactics, and account strategy.

- You're competitive. Whether through sports, academics, work, or personal goals, you're motivated by hitting measurable retention and renewal targets.

- You stay organized. Every account receives timely follow-up, accurate notes, and a clear next step.

- You take ownership. You treat every account like it's your own business and care about creating a great experience for every family.

- You're dependable. Leadership knows they can rely on you to consistently retain accounts and flag risk early.

## Nice to Have

- Internship or part-time experience in customer success, account management, or sales.

- Competitive athletic background.

- Experience in customer service, retail, hospitality, recruiting, or another customer-facing role.

- Experience using HubSpot, Salesforce, or another CRM.

- Passion for youth and college sports.

Career Path Athlete to Athlete is building and growing a business that we believe is uniquely positioned in the market. We are learning as we grow.  We believe that with growth comes opportunity & successful employees will be able to explore any number of opportunities as they become available.

## Why Join Athlete To Athlete

Join one of the fastest-growing sports technology companies in the country. Receive hands-on coaching from experienced account management and sales leaders. Build a career in account management with a clearly defined promotion path. Help thousands of young athletes and families through a mission-driven product. Earn a competitive salary, bonus, and equity while growing alongside a high-growth startup. Athlete to Athlete is an Equal Opportunity Employer.  We are committed to providing a workplace free from discrimination and harassment.  We do not discriminate on the basis of legally protected characteristics under applicable federal, state or local law.

Athlete to Athlete is also committed to providing reasonable accommodations to qualified candidates and employees with disabilities. If you need a reasonable accommodation during the application or interview process, please let the recruiter know.

## About Athlete to Athlete

## Company Overview
- **One-liner**: Athlete To Athlete is a virtual mentorship platform that connects youth athletes with Division I college athletes for one-on-one guidance, support, and inspiration.
- **Entity Type**: Private (Seed stage)
- **Headquarters**: Santa Monica, California, United States (relocated from Los Angeles in early 2025)
- **Founded**: 2023
- **Founders**: Anthony Waller and Zach Maisus (UCLA students and former athletes)

## Core Business
- **Primary industry**: Youth Sports Mentorship & EdTech
- **Target customers**: B2C — youth athletes (elementary through high school) and their parents
- **Mission**: To build the next generation of confident, driven, and resilient young adults by leveraging the values of athletics and the impact of positive role models.

## Products & Services
- **1-on-1 Virtual Mentorship Program**: Youth athletes are matched with a current NCAA Division I college athlete who plays their sport. Sessions are conducted via weekly online video calls covering confidence building, goal setting, film review, handling setbacks, and mindset development. The program functions as an "older-sibling" style relationship.

## Market Standing
- **Valuation**: Not publicly available (Seed stage, raised in November 2023)
- **Total Funding**: Seed round closed in November 2023. Investors include **UpHonest Capital**, **TenOneTen Ventures**, and **Rainfall Ventures**.
- **Key Metric**: Has facilitated over **100,000 mentorship meetings** (as of mid-2025) and worked with **35,000+ athletes**.
- **Notable Investors/Partners**: UpHonest Capital, TenOneTen Ventures, Rainfall Ventures
- **Growth Signals**: 
    - **100%+ year-over-year growth** since launch four years ago
    - Headcount grew **64.5% YoY** to ~1,129 employees (notable: a large portion are part-time mentors; LinkedIn reports 1,129 total but full-time salaried staff is a fraction of this)
    - Network of **10,000+ top college athlete mentors** across **300+ universities**
    - Coverage of **30+ sports** and **49+ U.S. states**
    - Expanded to a physical office in Santa Monica, CA
    - Received **500+ five-star reviews** from families across four continents

## Competitive Advantages
- **Unique Peer-to-Peer Structure**: Mentors are current college athletes close in age to the youth athletes, creating an "older-sibling" dynamic that resonates better than traditional coaching or parental advice.
- **Massive, Pre-vetted Mentor Network**: A curated pool of 10,000+ Division I athletes provides unmatched depth and breadth across sports and geographies.
- **Low-Cost, High-Volume Model**: Session-based video delivery enables scale without requiring physical facilities, keeping unit economics favorable.
- **Strong Brand & Trust Signal**: Boasts a 4.9 rating (loved by 10,000+ parents) and an overwhelmingly positive parent community.

## Strategic Focus
- **Scaling the platform via AI**: Job postings indicate the company is building an "AI-powered online platform" to enhance matching, scheduling, and mentorship quality.
- **Aggressive hiring in Sales, Marketing, and Engineering**: Recent roles include Director of Performance Marketing, Senior Sales Associate, and Mid/Sr. Full-Stack Engineer — signaling a push to grow top-of-funnel acquisition and product depth.
- **Expanding the Mentor Network**: Continuously recruiting from NCAA programs to deepen sport and geographic coverage.
- **Physical Presence**: Opened a first official office space in Santa Monica, CA in April 2025, indicating maturation from a fully remote startup.

## Why Work Here
- **High Growth Environment**: The company has grown 100%+ YoY for multiple years, offering significant career acceleration and impact for early employees.
- **Meaningful Mission**: Work directly on a product that builds confidence and resilience in young athletes — a deeply personal mission for many team members who are former athletes themselves.
- **Hybrid Work Model**: The new Santa Monica office operates on a hybrid schedule (56% of open roles are hybrid, 44% on-site). Fully remote roles are rare.
- **Culture**: Described internally as a "fast-growing sports-tech startup" with a tight-knit, mission-driven culture. The leadership team includes former NCAA athletes and operators from top universities (UCLA, Yale, Northwestern).
- **Compensation**: Competitive for a startup of this stage — Full-Stack Engineer roles are posted at **$175k–$200k/year**; Sales roles range from **$52k–$72k/year** (plus commission).
- **Notable Perks**: Opportunity to shape the engineering platform from scratch (Mid/Sr. Full-Stack Engineer role); strong brand recognition in the youth sports market.

## Sources
1. [athletetoathlete.com/about](https://athletetoathlete.com/about)
2. [athletetoathlete.com](https://athletetoathlete.com/)
3. [linkedin.com/company/athlete-to-athlete](https://www.linkedin.com/company/athlete-to-athlete)
4. [indexed.vc/companies/athlete-to-athlete](https://indexed.vc/companies/athlete-to-athlete)
5. [jobera.com/employer/athletetoathlete/](https://jobera.com/employer/athletetoathlete/)

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