---
title: 'Associate Account Manager - Austin, TX at Fospha'
canonical: 'https://feeny.ai/job/associate-account-manager-austin-tx-fospha-austin-bg9e2ac4mqbk'
type: 'job'
last_seen: '2026-09-09'
---

# Associate Account Manager - Austin, TX at Fospha 

- **Company:** Fospha 
- **Location:** Austin, TX
- **Posted:** 2026-07-30
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/fosphamarketing/jobs/8096032

## Job description

Fospha is the measurement system enterprise retail and ecommerce brands run their business on. We give marketing teams one clear, daily view of what's actually working — across every channel and everywhere they sell, from their website to Amazon and TikTok Shop — down to the level of a single ad or piece of creative. It replaces guesswork and gut feel with a number marketing, finance and agencies can all trust and act on.

Brands including Dyson, Gymshark, and Lululemon use Fospha up to 25 times a day to decide where budget should move next. We've spent over a decade building this, with more than $40 billion in marketing spend now optimised through the platform — and we're scaling fast across London, Mumbai and Austin.

## The Role

As an Associate Account Manager you will play a critical role in ensuring Fospha’s customers see measurable value and business impact from our marketing measurement platform. Working within our Customer team, you’ll directly own relationships across a portfolio of mid-size customers, driving retention, adoption, and commercial readiness while helping shape the next generation of customer success at Fospha.

You will:

- Drive renewals across your portfolio by understanding client objectives, monitoring account health, and ensuring value is demonstrated ahead of each renewal cycle.
- Collaborate closely with the Head of Customer Accounts on your higher impact accounts, building the commercial skillset to secure long term and successful partnerships with Fospha customers
- Turn data into impact stories. Helping different customer personas see how Fospha drives efficiency, growth, and smarter marketing decisions, through clear ROI and performance storytelling tailored to what they care about, from the CFO to the Marketing team to in house Data teams.
- Identify signals of growth or risk early, working with the day to day customer teams to flag adoption challenges or expansion opportunities, and contribute to the proactive building of a tailored learning agenda with each of our customers.
- Contribute to proactive strategic account plans, helping shape the roadmap for your accounts, ensuring every action ties back to measurable outcomes and maps out your stakeholder and activation plan across the account to get ahead of renewal conversations
- Represent the voice of the customer internally, surfacing product feedback, feature requests, and insight that helps Fospha continuously improve our platform and delivery.

What are we looking for?

- 2–3 years of experience in Sales, Account Management, or client-facing SaaS roles, ideally within D2C marketing, analytics, or eCommerce.
- Strong relationship builder who enjoys helping customers achieve tangible results.
- Comfortable with data, you can interpret dashboards, spot trends, and articulate the “so what” for the customer.
- Confident communicator across email, video, and live meetings; able to build trust quickly with multiple stakeholders.
- Organized and proactive. You take ownership of follow-ups, get creative with planning, and ensuring nothing slips through the cracks.
- Eager to drive the commercial side of SaaS, renewals, upsells, and business case storytelling.
- Naturally curious and analytical, with a genuine interest in marketing performance and measurement.
- (Bonus) Experience with eCommerce data, attribution, marketing platforms, marketing measurement or D2C ad platforms is a plus.

## What We Offer

- Competitive salary and bonus
- Opportunities for learning and development within the Blenheim Chalcot venture network
- Travel to our London HQ and cross-team
- 14 days PTO and an additional 11 federal public holidays
- Plus your birthday off
- 401k
- Daily office snacks and treats

## Our Values & Principles

You will be able to demonstrate examples of our core principles:

- Seek inclusion & diversity: We create an environment where everyone feels welcome, and people are encouraged to speak and be heard
- Work Hard, Work Well, Work Together: We take responsibility for making things happen, independently and together; we help colleagues in need and close loops, making sure our work is complete and has lasting impact
- Grow: We are proactive, curious and unafraid of failure
- Customer at the heart: We care about the customer, feel their pain and love building product that solves their biggest problems
- Candour with caring: We deliver candid feedback with kindness and receive it with gratitude

Above all, our people show a willingness to work together and get their hands dirty to deliver product success, which means our customers are successful!

## About Fospha 

## Company Overview
- **One-liner**: Fospha provides a full-funnel marketing measurement operating system for retail commerce, enabling brands to measure and optimise the impact of every impression and click across channels and marketplaces.
- **Entity Type**: Private (backed by venture builder Blenheim Chalcot; post-seed/revenue-stage with 200+ customers)
- **Headquarters**: London, United Kingdom (with offices in the US and across three continents)
- **Founded**: 2014
- **Founders**: Founded by Blenheim Chalcot; led by CEO Sam Carter

## Core Business
- **Primary industry**: Marketing measurement & analytics (SaaS for retail commerce)
- **Target customers**: B2B – mid-market to enterprise retail brands (DTC, Amazon, TikTok Shop, etc.) such as Gymshark, Huel, and Dyson
- **Mission or purpose**: To give brands the confidence to spend their full-funnel budgets and drive long-term profitable growth by providing transparent, privacy-safe, daily measurement.

## Products & Services
- **[Daily MMM (Core & Beam)](https://www.fospha.com/)**: Always-on Media Mix Model delivering impression-led, full-funnel measurement at daily and ad-level granularity. Deterministic, correlative, and causal models working together (ensemble methodology).
- **[Prism – Automated Budget Optimisation](https://www.fospha.com/)**: Bayesian saturation curves and marginal return forecasts that automatically shift budgets away from underperforming campaigns, improving channel efficiency.
- **[Halo – Marketplace Measurement](https://www.fospha.com/)**: Incremental models that quantify how paid media drives sales across Amazon, TikTok Shop, and retail marketplaces, capturing cross-channel halo effects.
- **[Glow – Brand Measurement](https://www.fospha.com/)**: Causal reasoning models to prove the revenue impact of brand-building spend.
- **[Fospha AI](https://www.fospha.com/)**: In-dashboard conversational AI (marketing strategist) and MCP integration allowing teams to query data via Claude, ChatGPT, etc.
- **[Science & Strategy Squad](https://www.fospha.com/about-fospha)**: Dedicated measurement experts running incrementality tests, standalone MMMs, and setting the learning agenda.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Over $2.5 billion in marketing spend under management (as of 2025); 200+ customers across 26 countries
- **Notable Investors/Partners**: Founded and backed by **Blenheim Chalcot**; certified partner of **Meta, TikTok, and Snapchat**; customers include Gymshark, Huel, Dyson
- **Growth Signals**: 
  - 150+ employees across three continents (London, US, and other offices)
  - $2.5bn spend under management (up from earlier $4bn claim – likely cumulative milestone)
  - Acquisitions: iJento (web analytics, 2016) and another unnamed acquisition
  - Expanded to 200+ customers and three continents by 2025
  - Launched Fospha Pro (full-funnel MTA/MMM + predictive planning) and integrated AI capabilities

## Competitive Advantages
- **Glass-box transparency**: Every model layer, validation metric, and decision rule is visible to clients – no black boxes.
- **Privacy-first from day one**: Moved away from pixel-based tracking over a decade ago; compliant with GDPR, CCPA, iOS14, and preparing for Google’s Privacy Sandbox.
- **Ensemble methodology**: Combines deterministic click modelling, impression modelling, Bayesian saturation curves, and causal reasoning in a single always-on system.
- **Daily, ad-level granularity**: Unlike legacy MMMs that run quarterly, Fospha delivers full-funnel results daily at the ad level, enabling near-real-time optimisation.
- **Marketplace coverage**: Uniquely measures cross-channel halo effects on platforms like Amazon and TikTok Shop, which pixel-based tools miss.

## Strategic Focus
- **Current priorities**: Deepening automation (Prism), expanding AI capabilities (Fospha AI and MCP integrations), and strengthening marketplace measurement (Halo). Scaling globally with a growing customer success and sales team.
- **Direction for growth**: Continue to replace legacy attribution and MMM tools in retail commerce; add more retail media networks and sales channels; increase spend under management and headcount.

## Why Work Here
- **Culture highlights**: Values include “Candour with caring”, “Seek inclusion & diversity”, “Customer at the heart”, and “Work hard, work well, work together”. Emphasis on continuous learning, professional growth, and collaborative innovation.
- **Remote/hybrid/office policy**: Offices in London (HQ), Austin (US), and other locations. Roles span across Customer Success, Sales, Marketing Science, Product, and Central Operations. Likely hybrid/flexible depending on role (exact policy not specified but offices are active).
- **Notable perks**: Opportunity to work with a team of 150+ data scientists and marketing experts; impact on billion-dollar spend decisions; close partnerships with major ad platforms; dynamic growth phase with significant career advancement potential.

## Sources
1. [fospha.com](https://www.fospha.com/)
2. [fospha.com/about-fospha](https://www.fospha.com/about-fospha)
3. [fospha.com/life-at-fospha](https://www.fospha.com/life-at-fospha)
4. [cbinsights.com](https://www.cbinsights.com/company/fospha)
5. [greenhouse.io (jobs page)](https://job-boards.greenhouse.io/fosphamarketing)

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