---
title: 'Associate Account Manager at CompuNet, Inc.'
canonical: 'https://feeny.ai/job/associate-account-manager-compunet-inc-meridian-kg5whn8g0r2m'
type: 'job'
last_seen: '2026-09-07'
---

# Associate Account Manager at CompuNet, Inc.

- **Company:** CompuNet, Inc.
- **Location:** Meridian, ID
- **Posted:** 2026-08-21
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/compunetinc/jobs/5397461008

## Job description

Why join CompuNet?

CompuNet values its people more than any other asset—and realizes the contributions made by each employee are a reflection of their education, experience, certifications, expertise and passions. We strive to take care of each other, do the right thing and help our customers succeed.  We work to build lasting relationships and are proud that our customers across many industries see us as a trusted advisor. Putting the customer at the center of every engagement, our mission is to design, test, deploy and support the right IT solutions for every customer.

We offer a generous total compensation package for our employees, including competitive wages, medical, dental, vision, PTO, company-matching retirement plans, profit-sharing and more.

CompuNet is seeking an Associate Account Manager to join our Safe & Smart Workplace (SSW) team in Boise, Idaho. This role is an excellent opportunity for an organized, customer-focused professional looking to build a career in technology sales and account management. This is primarily an in-office position, with regular onsite presence required to support close collaboration with the SSW team. Remote work opportunities will be limited and based on business needs.

The Safe & Smart Workplace team helps organizations create secure, connected, and productive environments through physical security and room experience solutions. This includes technologies that protect people and facilities while enabling seamless collaboration, communication, and engagement within meeting and shared spaces. As an Associate Account Manager, you will play a critical role in supporting customer engagements and helping ensure a seamless experience throughout the sales and order fulfillment lifecycle.

Working alongside Account Executives, Solutions Engineer, Project Engineer, manufacturers, distributors, and internal operations teams, you will help drive exceptional customer experiences by coordinating quotes, processing orders, tracking deliveries, resolving issues, and maintaining accurate information across business systems. This position provides exposure to the full sales lifecycle and serves as a foundation for future growth within CompuNet.

## ESSENTIAL DUTIES AND RESPONSIBILITIES

In this role, you will work closely with the Safe & Smart Workplace sales and engineering teams to support customers and partners across the following areas of responsibility.

## SALES SUPPORT & CUSTOMER EXPERIENCE

- Support Account Managers in preparing customer quotes, proposals, and supporting documentation.
- Help manage opportunities throughout the sales process, ensuring timely follow-up and accurate communication with customers and partners.
- Serve as a key point of coordination between customers, Account Managers, Solution Engineer, manufacturers, distributors, and internal operations teams.
- Assist in maintaining customer account information, opportunity records, and sales activity within CompuNet business systems.
- Deliver responsive and professional communication to customers while reinforcing CompuNet's commitment to exceptional service.
- Help identify and address customer concerns, escalating issues as appropriate to ensure a positive customer experience.
- Build trusted relationships with customers and partners through proactive communication and attention to detail.

## ORDER MANAGEMENT & OPERATIONS SUPPORT

- Process customer orders accurately and efficiently through distributor and manufacturer channels.
- Track order status, shipments, backorders, and delivery timelines to provide timely updates to sales teams and customers.
- Coordinate with vendors and distribution partners to ensure products are ordered correctly and at approved pricing.
- Assist with Return Material Authorization (RMA) requests and customer issue resolution.
- Support sales and operational teams by helping maintain accurate documentation and transaction records.
- Collaborate with finance, procurement, operations, and logistics teams to facilitate smooth order processing and fulfillment.

## VENDOR & PARTNER ENGAGEMENT

- Develop working relationships with key manufacturer and distribution partners.
- Assist with obtaining pricing, product availability, lead times, and program information.
- Support the management of vendor promotions, special pricing opportunities, and registration requests.
- Maintain awareness of partner programs and resources that can benefit customers and sales teams.

## WHO YOU ARE

You are a relationship-focused professional who enjoys working with customers, solving problems, and contributing to a collaborative team environment. You take pride in being responsive, organized, and dependable while maintaining a positive attitude in a fast-paced environment.

You possess the following knowledge, skills, abilities, and/or education:

- Professional verbal and written communication skills.
- Strong organizational, time management, and prioritization abilities.
- High attention to detail and commitment to accuracy.
- Demonstrated customer service mindset and relationship-building skills.
- Ability to manage multiple tasks and deadlines simultaneously.
- Strong problem-solving and critical-thinking skills.
- Ability to work effectively within a collaborative team environment.
- Comfortable adapting to changing priorities and business needs.
- Strong follow-through and accountability for assigned responsibilities.
- Proficiency with Microsoft Office applications and business productivity tools.
- Ability to learn and effectively utilize CRM, quoting, and order management systems.

## EDUCATION & EXPERIENCE

## MINIMUM REQUIREMENTS

- Associate degree, bachelor's degree, or equivalent combination of education and work experience.
- 1 to 3 years of experience in customer service, sales support, inside sales, account management, business operations, or related field.

## DESIRED EXPERIENCE

- Familiarity with quoting, order processing, procurement, or customer account support activities.
- Experience working with CRM systems, ERP systems, or sales operations tools.
- Experience supporting multiple stakeholders in a fast-paced environment.

## Who we are

CompuNet, Inc. is an engineering-led IT solution provider that offers consulting, design, and professional services.  Our strength lies in our team of outcome-driven and relationship-focused professionals with a long history of designing IT solutions. Our team of highly skilled engineers take the lead in designing, developing, and implementing solutions that address complex business challenges. This team takes ownership for the entire project lifecycle, from discovery and design through deployment, training, and handoff.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

## About CompuNet, Inc.

## Company Overview
- **One-liner**: CompuNet is an engineering-led IT solutions provider delivering design, deployment, and managed services for enterprise networking, data center, cybersecurity, cloud, and digital workspace.
- **Entity Type**: Private (Bootstrapped – no external funding rounds disclosed)
- **Headquarters**: Meridian, Idaho, United States
- **Founded**: 1998
- **Founders**: Nolan Schoo (visionary entrepreneur and owner/president)

## Core Business
- **Primary industry/industries**: IT Services and IT Consulting
- **Target customers**: B2B – mid-market to enterprise clients across various sectors, including healthcare, financial services, and public sector
- **Mission statement**: “To be a growing tech leader and strategic IT partner for our clients, while cultivating an empowered workforce.”

## Products & Services
- **Technology Advisory & Engineering**: Consulting-led engagement model where engineers design and implement solutions tailored to client needs.
- **Managed Services**: Ongoing support, monitoring, and optimization of IT infrastructure (network, security, cloud, data center).
- **Cloud Services**: Migration, management, and modernization (Microsoft Azure, Microsoft 365).
- **Cybersecurity**: Risk assessments, firewall management, endpoint protection, identity management (partner with Palo Alto Networks, Fortinet).
- **Data Center & Virtualization**: Design and deployment of compute, storage, and virtualization (Pure Storage, VMware, Cisco).
- **Digital Workspace**: Virtual desktop infrastructure (Azure Virtual Desktop/Citrix), collaboration tools (Microsoft Teams, Cisco Webex).
- **Professional Services**: Project-based implementation, staff augmentation, and solution engineering.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Annual Revenue of $60.0M (LinkedIn estimate)
- **Notable Investors/Partners**: Partners with top IT vendors including Cisco, Microsoft, Palo Alto Networks, Pure Storage, VMware, Arista, F5, Fortinet, Genetec, and Rubrik.
- **Growth Signals**: 5.4% YoY headcount growth (315 employees), 23.3% YoY LinkedIn follower growth, multiple recent partner awards (e.g., 11:11 Systems VAR Accelerator of the Year 2025, Genetec 2025 USA West Region Partner, Axis Gold Partner of the Year West 2025).

## Competitive Advantages
- **Engineering-Led Model**: Engineers own the entire project lifecycle, ensuring proactive, solution-focused execution rather than just acting as order-takers.
- **Deep Vendor Certifications**: Team holds certifications across Microsoft, Cisco, Palo Alto Networks, Pure Storage, VMware, and others, enabling multi-domain expertise.
- **Long-Standing Client Relationships**: Emphasizes partnership over transactional engagement, resulting in high retention.
- **Geographic Coverage**: 18 offices across the Western US (Idaho, Oregon, Washington, Montana) and a nearshore/global presence (Colombia, Mexico, Ecuador, Peru, Kuwait).

## Strategic Focus
- **Expanding Security & Cloud Portfolios**: Awards in cybersecurity and Azure specialization signal growth in high-demand areas.
- **Operational Excellence**: Investments in process improvement, automation (Power BI, Ansible), and internal tools to scale services.
- **Talent Development**: Active hiring in engineering and sales; emphasis on certifying and upskilling engineers through internal training.

## Why Work Here
- **Culture**: Described as “supportive and nurturing workplace” with a focus on employee happiness, collaboration, and personal growth (founder Nolan Schoo’s philosophy).
- **Work Environment**: Engineering-driven culture with opportunities to work on cutting-edge technologies (Cisco, Azure, VMware, Pure Storage, Kubernetes). Hybrid/office presence expected (18 US offices).
- **Perks & Benefits**: Not explicitly detailed, but paid training offered, certifications encouraged, and clear career progression paths (e.g., from Specialist to Senior to Management).
- **Notable for Job Seekers**: 38 active job postings (as of mid-2025) including Senior Solutions Engineers, Business Analysts, and an Internal Application Engineering Manager. Strong technical stack exposure (Python, Terraform, Ansible, Power BI, GitHub).

## Sources
1. [compunet.biz/about](https://compunet.biz/about/)
2. [linkedin.com/company/compunet](https://www.linkedin.com/company/compunet)
3. [compunetinc.com/careers](https://www.compunetinc.com/careers/)
4. [job-boards.greenhouse.io/compunetinc](https://job-boards.greenhouse.io/compunetinc)
5. [compunetinc.com/about-us](https://www.compunetinc.com/about-us/)

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