---
title: 'Associate Account Servicing Director at Hypebeast'
canonical: 'https://feeny.ai/job/associate-account-servicing-director-hypebeast-new-york-wgdnz56sa431'
type: 'job'
last_seen: '2026-11-05'
---

# Associate Account Servicing Director at Hypebeast

- **Company:** Hypebeast
- **Location:** New York, NY
- **Compensation:** $110k–$120k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-11-02
- **Last confirmed live:** 2026-11-05
- **Apply:** https://jobs.lever.co/hypebeast/d45bf884-f703-40e2-8160-e3a2b793aa0c

## Job description

Hypebeast Ltd. is a global contemporary-culture company founded in 2005 and publicly listed in Hong Kong in 2016. The Group brings together media, creative services, commerce, cultural intelligence, brand building, merchandise, and physical experiences. Its businesses include Hypebeast and its media network, Hypemaker, HBX, Hypemind, Hyperoom, and Hypebeans. Across these businesses, the Group brings people closer to contemporary culture through the stories it tells, the products it curates, and the experiences it creates.

Hypebeast is looking for an Associate Account Servicing Director to lead the Account Services team in New York. Reporting to the VP, Brand Partnerships North America, you will own everything after the sale for North American brand partnerships: client servicing, campaign delivery, and the billing and accounts receivable workflow behind them.

You will lead a team of Senior Account Managers and Account Managers, working closely with Sales, Production, Ad Ops, Legal and the Finance team in Hong Kong to keep client commitments, delivery records and invoicing aligned.

Responsibilities:

- Act as the lead point of contact for key clients after the sale, building long-term relationships and developing strategies to grow existing accounts.
- Lead and develop the Account Services team of Senior Account Managers and Account Managers, setting service standards and overseeing key accounts.
- Oversee campaign delivery from RFP to wrap, working with Sales, Creative and Production to deliver on scope, timelines and KPIs.
- Partner with Ad Ops on campaign setup, pacing, delivery reporting and reconciliation, ensuring delivery information is accurate and available for client reporting and billing.
- Present to and influence clients and internal stakeholders, reporting account performance and team results to leadership.
- Manage team resources so the department runs efficiently and profitably.

Commercial Operations & Finance Coordination:

- Own the post-sale financial workflow for NA campaigns: IO reconciliation, billing schedules and invoice accuracy, working with Finance in HQ.
- Ensure signed agreements, IOs, POs, client billing details and payment terms are complete and accurately recorded before invoice requests are submitted.
- Keep campaign records clean in Flux (line items, actuals, cost sheets) so billing closes on time each month; support month-end reconciliation with delivery confirmations and explanations of billing changes or unbilled work.
- Track accounts receivable with Finance, follow up overdue invoices with clients and agencies, and escalate disputes and collection risks early.
- Resolve billing discrepancies and client invoice queries, working with Sales, Production, Ad Ops and Finance.
- Act as the main NA contact for Finance and Legal on contract terms, PO requirements, vendor setup and payment questions.
- Maintain clear records and handovers across the team, improving workflows to reduce missing documentation, billing delays and manual rework.

Requirements:

- 4+ years of Account Direction experience at a media company, publisher or creative agency, including team management: hiring, managing freelancers, and motivating and supervising staff.
- Prior experience working within a Media Sales team, managing key accounts, with a demonstrable network of contacts within the industry.
- Experience working directly with clients from RFP through delivery, leading Senior Account Managers and Account Managers alongside Sales, Creative and Production teams.
- Hands-on experience managing campaign billing, invoicing and accounts receivable for a media company or creative agency, working across time zones with a global finance team.
- Strong attention to financial and operational detail, including contracts, purchase orders, billing schedules and reconciliation.
- Working knowledge of digital advertising campaign delivery and Ad Ops workflows.
- Proven track record of delivering KPIs, growing key accounts and retaining business.
- Understanding of team resourcing and how to run an efficient, profitable department, reporting results to leadership and business stakeholders.
- Excellent written and verbal communication, with the ability to liaise between clients, internal partners and cross-functional teams to deliver on time.
- Proactive and self-directed, with a strong sense of urgency and the ability to work independently and within a team, manage multiple priorities, and set and meet deadlines in a fast-paced environment.
- Comfortable combining client leadership and team management with hands-on operational follow-through.
- Experience in fashion, streetwear or culture-driven media is a plus.

If you think you’ve got what it takes, please provide your cover letter, CV and expected salary.

This position is based and located in New York. Candidate must be eligible to work in the US.

Personal data collected is for recruitment purposes only.

--- Don't see the right fit? Join our Talent Network and we'll reach out when a role matches your background: hypebeast.fillout.com/talentnetwork

## About Hypebeast

## Company Overview
- **One-liner**: Hypebeast is a leading global platform for contemporary culture and lifestyle, operating editorially-driven media, a creative agency, and an e-commerce destination.
- **Entity Type**: Public (Hong Kong Stock Exchange: 0150.HK)
- **Headquarters**: Tsuen Wan, Hong Kong
- **Founded**: 2005
- **Founders**: Not publicly available

## Core Business
- **Primary industries**: Digital Media, Fashion, E-commerce, Creative Agency Services
- **Target customers**: B2B (brands seeking creative agency and media partnerships) and B2C (consumers interested in streetwear, sneakers, art, design, music, and lifestyle)
- **Mission or purpose**: To share the most authentic aspect of culture around the globe and drive culture forward.

## Products & Services
- **[Hypemedia](https://hypebeast.com/about)**: Umbrella of online editorial and social media platforms (including Hypebeast, Hypebae, Hypegolf) delivering trendsetting content and connecting creators with audiences.
- **[Hypemaker](https://hypebeast.com/about)**: Global, award-winning full-service creative agency providing insights, creative production, content, and experiences for brands.
- **[HBX](https://hypebeast.com/about)**: Global e-commerce platform and retail destination for menswear, womenswear, and lifestyle goods, shipping to over 80 markets with a physical retail store in Hong Kong.
- **[Hyperoom](https://hypebeast.com/about)**: Platform offering strategic brand building, distribution, and merchandising services for fashion brands seeking global presence.
- **[Hypebeans](https://hypebeast.com/about)**: Coffee shop concept serving high-quality brews in a space designed for community and conversation.

## Market Standing
- **Valuation/Market Cap**: USD $449.9 million (as of October 29, 2024) [linkedin.com](https://linkedin.com/company/hypebeast)
- **Key Metric**: Annual Revenue of USD $666.5 million (latest available) [linkedin.com](https://linkedin.com/company/hypebeast)
- **Notable Investors/Partners**: Not publicly disclosed in available sources; parent company is Iron Spark I Inc. [linkedin.com](https://linkedin.com/company/hypebeast)
- **Growth Signals**: 
  - Expanded into multiple business lines (agency, e-commerce, distribution, coffee).
  - Operates in 6 countries with 11 offices globally.
  - Acquired The Berrics (skateboarding media) in 2018.
  - Headcount of 326 employees (LinkedIn data) with a yearly decline of 3.6%; another source reports 604 total employees (Built In) – conflicting reports [builtin.com](https://builtin.com/company/hypebeast) [linkedin.com](https://linkedin.com/company/hypebeast)

## Competitive Advantages
- **Editorially-driven commerce**: Combines authentic cultural journalism with a curated e-commerce platform, creating a trusted voice that directly drives sales.
- **Multi-division ecosystem**: Media, creative agency, retail, distribution, and coffee – allowing cross-pollination of audiences and services.
- **Global reach**: Strong presence in North America, Asia Pacific, Europe with localized content and partnerships.
- **Long-standing brand authority**: Founded in 2005, Hypebeast is one of the most recognized names in streetwear and contemporary culture.

## Strategic Focus
- **Expanding global footprint**: Opening offices in key markets (US, UK, Japan, Korea, China) and hiring for brand partnerships roles across regions.
- **Deepening commerce and content integration**: Leveraging HBX and Hypemedia to create seamless shopping experiences from editorial.
- **Agency growth**: Hypemaker continues to win brand partnerships, serving as a full-service creative partner.
- **Diversification**: New ventures like Hypebeans coffee shops and Hyperoom distribution services to capture adjacent lifestyle markets.

## Why Work Here
- **Culture**: A hybrid work model (flexible on-site/remote) with offices in Hong Kong, New York, Los Angeles, London, Seoul, Tokyo, and more.
- **Perks**: Employee discounts, generous parental leave, health insurance, generous PTO, and a remote work program [builtin.com](https://builtin.com/company/hypebeast).
- **Engineering & Tech**: Uses PHP and JavaScript; open roles include Software Engineer, Creative Producer, and Brand Director.
- **Talent Community**: Alumni often go to major brands like Nike, Complex NTWRK, Highsnobiety, Vogue, and Condé Nast – indicating a strong network and career mobility [linkedin.com](https://linkedin.com/company/hypebeast).

## Sources
1. [hypebeast.com/about](https://hypebeast.com/about)
2. [jobs.lever.co/hypebeast](https://jobs.lever.co/hypebeast)
3. [builtin.com/company/hypebeast](https://builtin.com/company/hypebeast)
4. [linkedin.com/company/hypebeast](https://linkedin.com/company/hypebeast)
5. [cbinsights.com/company/hypebeast](https://www.cbinsights.com/company/hypebeast)

## Other roles at Hypebeast

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