---
title: 'Associate - Active Trading Support at Clear Street'
canonical: 'https://feeny.ai/job/associate-active-trading-support-clear-street-new-york-7bn4rt689rky'
type: 'job'
last_seen: '2026-09-08'
---

# Associate - Active Trading Support at Clear Street

- **Company:** Clear Street
- **Location:** New York, NY
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/clearstreet/jobs/8168021

## Job description

About Clear Street:

Clear Street is modernizing the brokerage ecosystem. Founded in 2018, Clear Street is a diversified financial services firm replacing the legacy infrastructure used across capital markets.

We started from scratch by building a completely cloud-native clearing and custody system designed for today’s complex, global market. Our platform is fully integrated with central clearing houses and exchanges to support billions in trading volume per day. We’ve agonized about our data model abstractions, created horizontal scalability, and crafted thoughtful APIs. All so we can provide a best-in-class experience for our clients.

By combining highly-skilled product and engineering talent with seasoned finance professionals, we’re building the essentials to compete in today’s fast-paced markets.

Associate - Active Trading Support

Clear Street’s Active division provides powerful tools for active traders, professional trading groups. The platform is designed for speed, efficiency and reliability for a fast paced trading environment. The team manages the client onboarding process, handles client fund movements, responds to operational inquiries from clients and internal team members, and provides support for account-related inquiries. The ideal candidate will have excellent communication skills, be detail oriented and client focused, a strong understanding of financial operations, and the ability to work efficiently in a fast-paced environment.

Responsibilities: Front-line support for a retail active trading platform. Primary channel will be incoming phone calls, platform support cases and (potentially) live chat through Pylon during market hours. Handles platform questions, account issues, PDT inquiries, onboarding, and billing. Escalates execution/trading issues to trade desk specialists. Reports to Active Support Team Lead.

Required

- At least 2 years in fintech or brokerage support
- Professional trading experience and/or in a trading support function like Operations or Client Services across equities, options, or futures (futures is strongly preferred)
- Strong verbal & written communication
- Calm and composed under emotional pressure
- Client Service skills, can work to identify and resolve issues
- Must have active Series 7 & Series 63
- Active Series 3 preferred.  If not active, must be prepared to pass the exam within 3 months of joining.

## Preferred

- Experience at a retail trading brokerage
- Familiarity with retail (active) trading or professional platforms
- Experience with Pylon or similar support platforms
- Knowledge of PDT rules, margin mechanics, and order types

#LI-Hybrid

## About Clear Street

## Company Overview
- **One-liner**: Clear Street is a diversified financial services firm replacing legacy capital markets infrastructure with a modern, cloud-native, API-first clearing and custody platform.
- **Entity Type**: Private (Funding Stage: Series B)
- **Headquarters**: New York, United States
- **Founded**: 2018
- **Founders**: Kenneth Sicklick, Alex Lawton, John D’Agostini, Andy Volz

## Core Business
- **Primary industry/industries**: Financial Services, Capital Markets, Fintech
- **Target customers**: Sophisticated individual traders, hedge funds, proprietary trading firms, broker-dealers, ETF issuers, family offices, corporate issuers, traditional and alternative asset managers, and investors [clearstreet.io](https://clearstreet.io/)
- **Mission**: To give every sophisticated investor access to every asset, in every market, through a unified platform built for speed, transparency, and scale [clearstreet.io](https://clearstreet.io/careers)

## Products & Services
- **Clear Street Platform**: A single, cloud-native, end-to-end capital markets platform that provides clearing, custody, execution, and financing services for U.S. equities, options, and fixed-income. The platform is API-based and AI-enhanced, offering horizontally scalable technology with real-time data and risk management [clearstreet.io](https://clearstreet.io/).

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Total Funding**: $1.0 billion in capital raised [clearstreet.io](https://clearstreet.io/about).
- **Key Metrics**:
    - **Customer Balances**: ~$28.4 billion
    - **Notional Traded Per Day**: ~$16 billion
    - **Shares Traded Per Day**: ~550 million
    - **Transaction Growth**: 94% year-over-year
    - **Institutional Clients**: ~700
    - **Employees**: 800+ worldwide [clearstreet.io](https://clearstreet.io/about)
- **Notable Investors/Partners**: Not explicitly listed in the provided search results, but the company has raised significant capital from institutional investors.

## Competitive Advantages
- **Modern Infrastructure**: Replaces legacy, mainframe-based systems with a cloud-native, horizontally scalable platform, providing significant cost and efficiency advantages.
- **Single Source of Truth**: All data, risk management, and operations are held in a single system, minimizing risk and operational friction for clients.
- **Multi-Asset Support**: Platform is built to handle multiple asset classes (equities, options, fixed-income, and expanding to futures, FX, etc.) on a unified system.
- **API-First Design**: A modern API-first approach allows for seamless integration and automation for sophisticated clients.

## Strategic Focus
- **Global Expansion**: Recently expanded into the Asia-Pacific region with the acquisition of Boom Securities and has a growing presence in Europe and the UK [clearstreet.io](https://www.clearstreet.io/news/blog/engineering-at-a-mission-driven-fintech).
- **Product Expansion**: Continuously adding new asset classes and services to the platform, aiming to serve a wider variety of investor types.
- **Talent Acquisition**: Actively hiring across engineering, trading, and corporate services to support rapid growth.

## Why Work Here
- **Mission-Driven**: Employees are united by a clear mission to modernize the financial ecosystem. This mission directly drives daily work and aligns business, operations, and technology goals [clearstreet.io](https://www.clearstreet.io/news/blog/engineering-at-a-mission-driven-fintech).
- **High-Impact Engineering**: With 150+ engineers, the tech team is building core financial infrastructure from the ground up, offering the chance to work on complex, high-stakes problems.
- **Culture & Values**: The company emphasizes integrity, thinking big, a competitive drive to win, client-centricity, and teamwork. It has been recognized as a "Best Place to Work" [clearstreet.io](https://clearstreet.io/careers).
- **Global Presence with 18 Office Locations**: Employees can work from hubs in New York (HQ), London, Singapore, Tel Aviv, and many other cities across the US, Europe, and Asia [clearstreet.io](https://clearstreet.io/careers).
- **Top Talent**: The company is composed of top talent from both Wall Street and Silicon Valley, creating a unique and high-performance environment [clearstreet.io](https://clearstreet.io/careers).

## Sources
1. [clearstreet.io - About](https://www.clearstreet.io/about)
2. [clearstreet.io - Homepage](https://clearstreet.io/)
3. [clearstreet.io - Careers](https://clearstreet.io/careers)
4. [LinkedIn - Clear Street](https://www.linkedin.com/company/clear-street)
5. [clearstreet.io - Engineering Blog](https://www.clearstreet.io/news/blog/engineering-at-a-mission-driven-fintech)

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- [Head of Brokerage Onboarding](https://feeny.ai/job/head-of-brokerage-onboarding-clear-street-remote-hm0f9xjf7hke)
- [Senior Associate - Active Trading Support](https://feeny.ai/job/senior-associate-active-trading-support-clear-street-new-york-xwjhc13654cm) — New York, NY
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