---
title: 'Associate Application Reliability Engineer at TripleLift'
canonical: 'https://feeny.ai/job/associate-application-reliability-engineer-triplelift-pune-5kdydvnpdwnr'
type: 'job'
last_seen: '2026-09-07'
---

# Associate Application Reliability Engineer at TripleLift 

- **Company:** TripleLift 
- **Location:** Pune, India
- **Posted:** 2026-05-13
- **Last confirmed live:** 2026-09-07
- **Apply:** https://triplelift.com/careers-posts/?gh_jid=7909305

## Job description

## About TripleLift

We're TripleLift, an advertising platform on a mission to elevate digital advertising through beautiful creative, quality publishers, actionable data and smart targeting. Through over 1 trillion monthly ad transactions, we help publishers and platforms monetize their businesses. Our technology is where the world's leading brands find audiences across online video, connected television, display and native ads. Brand and enterprise customers choose us because of our innovative solutions, premium formats, and supportive experts dedicated to maximizing their performance.

As part of the Vista Equity Partners portfolio, we are NMSDC certified, qualify for diverse spending goals and are committed to economic inclusion. Find out how TripleLift raises up the programmatic ecosystem at[triplelift.com](https://c212.net/c/link/?t=0&l=en&o=3665616-1&h=429054733&u=http%3A%2F%2Ftriplelift.com%2F&a=%C2%A0triplelift.com).

## Overview

The Application Reliability Engineer plays a critical role in driving technical escalations and platform reliability within the Engineering and Solutions organization, directly shaping how we deliver a seamless, high-quality experience for our clients while maintaining operational excellence across the platform. In this role, you’ll sit at the center of the organization, partnering closely with engineering, product, and client-facing teams to drive rapid resolution of complex technical issues, streamline escalation management, and enable continuous platform improvements. This is an exciting opportunity for someone who thrives in a fast-paced environment and wants to gain end-to-end Ad-Tech platform exposure, act as a key cross-functional connector, and make a direct impact on client satisfaction and operational efficiency while contributing to the long-term success of the organization.

## Responsibilities

- Provide platform-wide technical support and deliver solutions for internal stakeholders
- Manage and resolve assigned tickets from the support queue (~80%) within defined SLAs
- Execute operational tasks (client setup changes, configuration updates)
- Assist in incident investigation and RCA with guidance
- Perform data validation, basic analysis, and troubleshooting
- Collaborate with Engineering for issue resolution and fix validation
- Contribute to documentation, SOPs, and knowledge base updates
- Support R&D initiatives (~20%) through execution (scripts, analysis, testing)
- Use and maintain existing scripts/tools to improve efficiency
- Coordinate with cross-functional teams for ticket follow-ups and updates

Education & Requirements

- Education:
- Preferred: Degree in Computer Science, Software Engineering, Data Science, Mathematics, or similar analytical/technical disciplines
- Bachelor’s degree in Advertising, Communications, Marketing, or a related field with demonstrated technical exposure
- Experience:
- Minimum 3 years of experience in customer application escalations, technical solutions, or customer-facing support roles
- Experience working with AdTech platforms or technical product support environments is highly preferred
- Technical Skills & Capabilities:
- Strong understanding of web technologies (HTML, CSS, JavaScript) and modern production tech stacks
- Hands-on experience or familiarity with datastores and querying frameworks (e.g., MySQL)
- Proficiency in at least one programming language such as Python, Java, or PHP
- Experience with data analysis and visualization tools like Excel, Looker, or Omni
- AI awareness and practical application skills, with the ability to leverage AI tools and solutions to work more efficiently, automate tasks, and enhance personal productivity
- Fluent in English, both spoken & written
- Core Competencies:
- Solutions-oriented mindset with excellent troubleshooting, analytical, and problem-solving skills, and a strong focus on identifying root causes
- Ability to think critically, structure investigative approaches, and execute effective problem-solving workflows
- Strong stakeholder management and communication skills, with the ability to translate technical concepts for non-technical audiences
- Proven ability to manage multiple priorities, take ownership, and deliver results in a fast-paced environment
- Effective project management and coordination skills, with a collaborative and proactive approach
- Self-driven with strong time management skills and the ability to work both independently and as part of a team

Life at TripleLift

At TripleLift, we’re a team of great people who like who they work with and want to make everyone around them better. This means being positive, collaborative, and compassionate. We hustle harder than the competition and are continuously innovating.

Learn more about TripleLift and our culture by visiting our [LinkedIn Life page.](https://www.linkedin.com/company/triplelift/life/tripleliftdei/?viewAsMember=true)

Establishing People, Culture and Community Initiatives

At TripleLift, we are committed to building a culture where people feel connected, supported, and empowered to do their best work. We invest in our people and foster a workplace that encourages curiosity, celebrates shared values, and promotes meaningful connections across teams and communities. We want to ensure the best talent of every background, viewpoint, and experience has an opportunity to be hired, belong, and develop at TripleLift. Through our People, Culture, and Community initiatives, we aim to create an environment where everyone can thrive and feel a true sense of belonging.

Privacy Policy

Please see our Privacy Policies on our [TripleLift](https://triplelift.com/privacy/) and [1plusX](https://www.1plusx.com/privacy-policy/) websites.

TripleLift does not accept unsolicited resumes from any type of recruitment search firm. Any resume submitted in the absence of a signed agreement will become the property of TripleLift and no fee shall be due.

## About TripleLift 

## Company Overview
- **One-liner**: TripleLift is a creative supply-side platform (SSP) that orchestrates data, creative, and supply to help brands move from buying impressions to engineering measurable advertising impact.
- **Entity Type**: Private (funding stage not publicly disclosed)
- **Headquarters**: New York, NY, USA
- **Founded**: 2012
- **Founders**: Not publicly available (founder names are not listed on the company’s official site or in the provided sources)

## Core Business
- **Primary industry**: Advertising Technology (AdTech)
- **Target customers**: B2B – publishers (supply side) and brands/advertisers (demand side)
- **Mission or purpose statement**: “Impact by Design” – every impression has the potential to deliver impact when creative, data, supply, and measurement are designed intentionally to work together from the start.

## Products & Services
- **Creative SSP**: The core platform that connects data, creative, and supply into one coordinated system for omnichannel advertising.
- **TL Spark**: An intelligence layer that connects every signal across campaigns and continuously improves advertising performance.
- **Supply & Curation**: Tools for publishers to unlock the full impact of their inventory while elevating the user experience.
- **Measurement**: Solutions that track attention, perception, and outcomes – including brand lift in CTV, purchase intent in retail media, and ad recall benchmarks.
- **Optimization**: Features that reduce waste (50%+ reduction claimed) and improve conversion rates.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual revenue not publicly available; total funding not disclosed
- **Notable Investors/Partners**: Not listed in provided sources
- **Growth Signals**:
  - 350+ employees (335 according to Built In)
  - 6 global offices across 4 continents
  - Reported performance metrics: 3.6x ROI (Forrester TEI study), 272% increase in purchase intent for retail media, 7.9x brand lift in CTV, 50%+ waste reduction
  - Strong presence in native advertising, now evolved to full omnichannel coverage

## Competitive Advantages
- **Creative-first approach**: Built on innovative ad formats starting with native, now spanning all channels.
- **Orchestration layer**: TL Spark coordinates creative, curation, audience, and measurement as one system rather than siloed point solutions.
- **First-party publisher data focus**: Future-forward data strategy built around publisher first-party data, making it privacy-compliant and scalable.
- **Proven results**: Case studies and third-party studies (Forrester) show significant lifts in attention, brand perception, and conversion.

## Strategic Focus
- **Orchestration era**: Moving beyond simple impression delivery to engineering impact through coordinated systems.
- **Retail media & CTV**: Key growth areas where TripleLift claims strong performance (purchase intent, brand lift).
- **Continuous innovation**: Emphasis on learning and adapting to a dynamic ecosystem, with a founder’s mentality across the organization.

## Why Work Here
- **Culture & Values**: Core values include “Win as a Team,” “Learn & Grow,” “Embrace & Drive Change,” “Operate with a Founder’s Mentality,” and “Own Your Piece, Know the Puzzle.”
- **Learning & Development**: Annual learning stipend, coaching/mentoring opportunities, internal rotation programs.
- **Work-Life Balance**: Paid time off, leave options, and a 5-year sabbatical (1 month).
- **Wellness**: Headspace subscription, mental wellbeing support, physical care, financial advice, paid parental leave.
- **Health Benefits**: Competitive medical, dental, vision; company-paid short-term and long-term disability.
- **Work Environment**: Hybrid workspace (combination of remote and on-site), with in-office locations in New York and other global offices.
- **Community**: Employee Resource Groups (ERGs), monthly Lift Lab sessions, events, and company-wide Pulse meetings to stay connected.
- **Tenure Celebrations**: 5-year anniversary includes a 1-month sabbatical.

## Sources
1. [triplelift.com](https://triplelift.com/)
2. [triplelift.com/careers/](https://triplelift.com/careers/)
3. [triplelift.com/about/](https://triplelift.com/about/)
4. [triplelift.com/careers-posts/](https://triplelift.com/careers-posts/)
5. [builtin.com/company/triplelift](https://builtin.com/company/triplelift)

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