--- title: 'Associate Branch Manager (Floater) at First Entertainment Credit Union' canonical: 'https://feeny.ai/job/associate-branch-manager-floater-first-entertainment-credit-union-hollywood-jk33bx66pt6z' type: 'job' last_seen: '2026-10-29' --- # Associate Branch Manager (Floater) at First Entertainment Credit Union - **Company:** First Entertainment Credit Union - **Location:** Hollywood, CA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-26 - **Last confirmed live:** 2026-10-29 - **Apply:** https://jobs.lever.co/firstent/80212f0b-25a6-423f-aa56-439853b5f8f2 ## Job description First Entertainment Credit Union is looking for a floater Associate Branch Manager who is responsible for assisting in overseeing service expectations, goal achievement, and the daily operations of the branch. As the floater Associate Branch Manager, you will motivate, guide, and train teammates in effective service expectations, and cross sell and production efforts.  The floater Associate Branch Manager supervises and coordinates activities of employees engaged in assisting members. You will help manage a broad variety of financial services, such as opening and closing accounts, opening and renewing certificates, opening IRA accounts, processing and funding consumer loans, and general member financial needs. This is a full-time, onsite opportunity in Hollywood, reporting to the Sr. Branch Manager. Based on the coverage needs, the role may float to various community branch locations in Los Angeles. The target starting hourly rate in California is between $33.50 and $40.00. ## Responsibilities Is responsible for assisting with the effective and efficient performance of branch production, quality service, sales, and operations. Lead, supervise, and train staff, including new employees, ensuring knowledge and skill level is appropriate to job duties and functions, particularly with regard to quality service expectations, and with cross selling products and services. Actively follow up on new and pending accounts and applications processed by self and staff to ensure cross-sell opportunities have been identified and maximized. Manage employee life cycle events and activities, such as recruiting, feedback and coaching, learning & development, performance feedback, and so on. Ensure adequate controls are maintained for a wide range of tasks, such as card issuance systems, branch opening/ closing, cash counts, cash, and negotiable instrument controls and processing. Serve as a Membership Officer responsible for the review, verification and approval of new accounts. Offer coverage support to other branches as requested by the leadership team. Perform other tasks as assigned by the leadership team. At First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [ Members First + Ownership + Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them. ## Requirements High school graduate, two-year college degree or equivalent preferred, or completion of a specialized course of study at a business or trade school. Prior leadership experience as a manager or supervisor is preferred. Notary certification or the ability to become certified within the first 12 months of employment. A minimum of two to five years of work-related experience in a full-service financial institution or experience in a related position in a related field. Prefer at least two years supervisory or lead employee experience. In-depth knowledge of Credit Union products and services, procedures and guidelines, and field of membership requirements. Thorough knowledge of regulations applicable to essential responsibilities. Reliable means of transportation and the ability to work on Saturdays if needed. Effective communication skills across all levels of audience. Proficiency in MS Office products (Word, Excel, Outlook), and Symitar for Windows (Episys). ## About First Entertainment Credit Union ## Company Overview - **One-liner**: First Entertainment Credit Union is a not-for-profit financial cooperative dedicated to serving the creators and workers of the entertainment industry with personalized banking, lending, and financial services. - **Entity Type**: Private (member-owned cooperative / credit union) - **Headquarters**: Hollywood, California, USA - **Founded**: 1967 - **Founders**: Not publicly available (founded as a credit union for entertainment industry professionals) ## Core Business - **Primary industry**: Financial services / Credit union (consumer banking and lending) - **Target customers**: B2C – individuals and families working in the entertainment industry (behind the scenes or in front of the camera), including union members, studio employees, and independent creators. - **Mission or purpose**: To be the financial partner for the creators of entertainment and those who support them, helping members achieve financial stability and success while pursuing their dreams. ## Products & Services - **Digital Banking Platform**: Online and mobile banking with 24/7 access, including account management, bill pay, and mobile check deposit. - **Lending Products**: - **Union Dues Loans** (as low as 8.11% APR) – designed to help members pay union dues. - **Home Equity Loans** (as low as 7.25% APR). - **Platinum Visa® Credit Card** (as low as 12.74% APR). - **Auto Loans, Personal Loans, and Mortgage Loans**. - **Savings & Deposit Products**: - **Term Certificates** (up to 3.85% APY). - **Checking & Savings Accounts**. - **Specialty Services**: Skip-A-Pay, studio lot branches (Warner Bros., Sony, Paramount), and financial education resources. ## Market Standing - **Valuation/Market Cap**: Not applicable (credit union; not publicly traded). Assets: **$2 billion** as of June 2026. - **Key Metric**: Total Funding – Not applicable (member deposits). Membership: **~90,000 members**. - **Notable Investors/Partners**: Member-owned; no external investors. Strategic partnerships with major studios (Warner Bros., Sony, Paramount) for on-site branches. - **Growth Signals**: - Fourth consecutive year of Great Place to Work® certification (2026). - Named one of the top 10 Credit Unions in California by Forbes. - Assets grew to $2 billion from $2.1 billion reported earlier (consistent scale). - Continues to expand digital services and hybrid work model. ## Competitive Advantages - **Niche focus**: Exclusive dedication to the entertainment industry gives deep understanding of members’ unique financial needs (e.g., irregular income, union dues, project-based work). - **Studio lot branches**: Physical presence on major studio lots (Warner Bros., Sony, Paramount) provides unparalleled convenience for industry professionals. - **Not-for-profit structure**: Member-owned cooperative, meaning profits are returned to members through lower loan rates, higher savings rates, and lower fees. - **Employee culture**: High employee satisfaction (Great Place to Work certified), strong diversity (57% women, 75% historically underrepresented racial/ethnic groups), and robust benefits. ## Strategic Focus - **Current priorities**: - Enhancing digital banking capabilities to serve a growing remote/hybrid workforce. - Deepening engagement with the creator economy (freelancers, independent filmmakers). - Expanding membership beyond traditional studio employees to include all entertainment professionals. - Continuing investment in employee development, wellness, and inclusive workplace culture. ## Why Work Here - **Culture**: Certified Great Place to Work® for four consecutive years. Emphasis on "Your Story Matters" – employees feel valued and empowered. Strong diversity council and inclusive practices. - **Work model**: Hybrid – eligible positions work on-site 2 days a week (e.g., Hollywood, CA). Some roles may be remote-friendly (Arizona, Texas, Georgia). - **Benefits**: - Medical, Dental, Vision, FSAs, Life/AD&D, Gym Reimbursement, EAP. - 401(k) with employer matching and profit-sharing. - Minimum 4 weeks paid vacation in first year, plus sick days, holidays, and volunteer time off. - Tuition reimbursement up to $5,250/year. - Teammate referral bonus up to $5,000. - Studio tour and industry event access. - **Engineering/tech culture**: Not heavily tech-focused, but information security and fraud prevention roles exist. No use of AI in hiring – all decisions made by humans. ## Sources 1. [firstent.org - Careers](https://www.firstent.org/careers/) 2. [firstent.org - Homepage](https://www.firstent.org/) 3. [firstent.org - Great Place to Work Press Release](https://www.firstent.org/blog/pressrelease/first-entertainment-credit-union-earns-great-place-to-work-certification-for-fourth-consecutive-year/) 4. [builtin.com - First Entertainment Credit Union](https://builtin.com/company/first-entertainment-credit-union) 5. [jobs.lever.co/firstent](https://jobs.lever.co/firstent) ## Other roles at First Entertainment Credit Union - [Sr. Member Service Officer (Culver City)](https://feeny.ai/job/sr-member-service-officer-culver-city-first-entertainment-credit-union-culver-1zbv35px258s) — Culver City, CA - [Mortgage Loan Originator](https://feeny.ai/job/mortgage-loan-originator-first-entertainment-credit-union-hollywood-5rmatv1gcghc) — Hollywood, CA - [Operations Representative (Temporary Coverage)](https://feeny.ai/job/operations-representative-temporary-coverage-first-entertainment-credit-union-kbpxyysbs60b) - [Member Experience Representative (Arizona, Florida, Texas or Georgia)](https://feeny.ai/job/member-experience-representative-arizona-florida-texas-or-georgia-first-h900cpqwyxfw) — Arizona Texas and, GA - [Director, Information Security](https://feeny.ai/job/director-information-security-first-entertainment-credit-union-hollywood-81kqza276g1e) — Hollywood, CA - [People Operations Generalist](https://feeny.ai/job/people-operations-generalist-first-entertainment-credit-union-hollywood-rrwgaw55mrkw) — Hollywood, CA