--- title: 'Associate, Business Analyst (One year contract) at Appnovation Technologies' canonical: 'https://feeny.ai/job/associate-business-analyst-one-year-contract-appnovation-technologies-hong-kong-75zvq3frsg24' type: 'job' last_seen: '2026-09-10' --- # Associate, Business Analyst (One year contract) at Appnovation Technologies - **Company:** Appnovation Technologies - **Location:** Hong Kong, China - **Posted:** 2026-08-26 - **Last confirmed live:** 2026-09-10 - **Apply:** https://job-boards.greenhouse.io/appnovation/jobs/8749882002 ## Job description ## About us Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth.  Bold ambition. Practical action. Endless possibilities. The Business Analyst (BA) will support the delivery of strategic digital and business transformation initiatives for Partnership Distribution. The role serves as a key liaison between business stakeholders, IT teams, operations, compliance, finance, product management, and external business partners (e.g., banks, virtual banks, brokerages).  Our goal is to achieve a true balance between quality, client satisfaction, efficiency, success, and profitability.  This position requires availability to 5 days a week in-client office - Hong Kong based. The BA is responsible for eliciting, analyzing, documenting, and validating business requirements, supporting solution design, coordinating testing activities, and facilitating successful project implementation. The role will contribute to the delivery of digital sales journeys, partner integrations, customer engagement capabilities, and operational enhancements that drive business growth while ensuring regulatory compliance. ## Key Responsibilities Business Analysis & Requirements Management - Conduct requirement gathering workshops with business stakeholders, IT teams, and external partners. - Analyze and document business requirements, user stories, business rules, process flows, and functional specifications. - Facilitate requirement walkthroughs and solution discussions. - Manage requirement traceability throughout the project lifecycle. - Support backlog prioritization and requirement clarification activities. Process, Gap & Impact Analysis - Conduct as-is and to-be process analysis. - Assess impacts on business processes, operational workflows, systems, data flows, controls, and regulatory requirements. - Identify risks, dependencies, assumptions, and implementation considerations. - Collaborate with business and IT teams to define optimal business solutions. Project Delivery & Stakeholder Management - Manage and coordinate project deliverables, timelines, dependencies, and stakeholder communications. - Work closely with business users, IT teams, vendors, and external partners. - Prepare project documentation, meeting materials, status updates, action logs, and implementation artefacts. - Track and follow up project issues, risks, decisions, and action items. • Build effective working relationships across internal and external stakeholder groups. Testing & Quality Assurance - Develop UAT and Regression Testing plans, test scenarios, and test cases. - Coordinate testing activities among business users, IT teams, vendors, and external partners. - Manage defect logging, tracking, and resolution follow-up. - Support business validation and sign-off activities. - Ensure delivered solutions meet business requirements and quality standards. Implementation & Business Readiness - Support production deployment planning and implementation activities. - Coordinate business readiness activities, including user training and communication. - Develop and maintain user guides, training materials, process documentation, and SOPs. - Support post-implementation monitoring, issue resolution, and continuous improvement initiatives. Job Requirements Education - Bachelor's degree or above in Business Administration, Information Systems, Computer Science, Insurance, Finance, or a related discipline. ## Experience & Knowledge - Minimum 5 years of solid hands-on Business Analyst experience within the insurance industry. - Proven experience in Life Insurance business, products, operations, and system implementation projects. - Strong understanding of insurance distribution channels, customer journeys, business processes, and operational workflows. - Experience supporting Partnership Distribution, Bancassurance, Broker, Affinity, or Digital Distribution channels is highly preferred. - Demonstrated experience in requirements gathering, business process analysis, solution design support, UAT management, and stakeholder engagement. - Good understanding of insurance core systems, digital platforms, CRM solutions, APIs, and data integration concepts. - Experience delivering digital transformation, business process improvement, or system implementation projects. Agile & Delivery Knowledge - Good understanding of Agile delivery methodologies, including Scrum and Kanban frameworks. - Experience writing user stories, defining acceptance criteria, and managing product backlogs. - Familiarity with Agile tools such as Jira, Confluence, Azure DevOps, or similar platforms. - Experience participating in Agile ceremonies. - Ability to work effectively within Agile, Waterfall, or hybrid delivery environments. ## Skills & Competencies - Strong analytical, problem-solving, and critical-thinking skills. - Ability to translate complex business requirements into actionable deliverables. - Excellent Thank you for your interest in a career with Appnovation Technologies! Please note that only those selected for an interview will be contacted. At Appnovation, we recognize that diverse teams are the strongest teams. Diversity, Equity & Inclusion is not only something that we embrace - we celebrate it! We are proud to be an Equal Opportunity Employer and we encourage applicants from all backgrounds, lived experiences and industries to apply. Come join us at Appnovation, and learn more about how we stay true to our company values as we build better lives through better digital. Accommodations are available upon request throughout the recruitment process. ## About Appnovation Technologies ## Company Overview - **One-liner**: A global full-service digital partner that combines Strategy, AI, Experience & Design, Engineering and Managed Services to build AI-powered digital solutions for high-compliance industries. - **Entity Type**: Private (bootstrapped – no external funding rounds disclosed) - **Headquarters**: Vancouver, British Columbia, Canada - **Founded**: 2007 - **Founders**: Arnold Leung ## Core Business - **Primary industry/industries**: Digital services, technology consulting, full-service digital agency, managed services. - **Target customers**: B2B, Enterprise, mid-market, high-compliance industries (e.g., government, healthcare, financial services). - **Mission or purpose statement**: “Inspiring Possibility” – the company aspires to become a world leader in advancing businesses through digital means, with a focus on being customer-first, experience-led, and innovation-driven. ## Products & Services - **[Strategy & Consulting]**: Digital strategy, customer experience consulting, business transformation. - **[AI & Data]**: AI-powered solutions, data and analytics, machine learning integrations. - **[Experience & Design]**: UX/UI design, human-centered design, creative services. - **[Engineering]**: Custom software development, platform engineering, full-stack development. - **[Managed Services]**: Ongoing support, maintenance, and managed hosting; AI-powered managed services that transcend traditional maintenance. - **[Nearshore Delivery]**: High-compliance, agile nearshore teams based in regions like Latin America and Asia-Pacific for cost-efficient scaling. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: 400+ employees across 16 global offices - **Notable Investors/Partners**: MACH Alliance member, Google Public Sector Partner (with Data and Analytics expertise badge), multiple award wins (MUSE Creative Awards, Webby Awards, Communicator Awards, Horizon Interactive Awards). - **Growth Signals**: Opened new office in Kuala Lumpur, Malaysia (2023), expanded into São Paulo, Brazil (2021), acquired Wunderkraut Benelux (2016), and added new leadership appointments to global and regional teams (2022, 2025). ## Competitive Advantages - **Global presence with nearshore capabilities**: 16 offices worldwide and nearshore delivery options that provide regional proximity, speed, and cost-efficiency for high-compliance projects. - **Full-stack, end-to-end partnership**: Strategy, design, engineering, and managed services under one roof – reducing the need for multiple vendors. - **Deep expertise in high-compliance industries**: Focus on regulated sectors where security, compliance, and reliability are critical. - **MACH Alliance membership**: Certifies a modern, composable, and API-first approach to digital architecture. - **Award-winning culture**: Recognized as a Great Place to Work in multiple regions, with strong employee satisfaction and retention. ## Strategic Focus - **AI-first delivery**: Embedding AI across strategy, design, and delivery to unlock faster, smarter, and more human digital experiences. - **Expanding nearshore footprint**: Scaling nearshore teams to serve North American and European clients with cost-effective, compliant solutions. - **Growth in public sector**: Leveraging Google Public Sector partner status to win government and public-sector contracts. - **Continuous talent development**: Investing in upskilling employees through Appno-Academy and learning initiatives. ## Why Work Here - **Culture**: Employee-centric, inclusive, and innovative. The company states “our people are our top priority” and fosters a healthy, empowering environment. Nationalities represented span many countries, bringing diverse perspectives. - **Work model**: Hybrid/remote-flexible. Many roles are listed as remote, while some offices require in‑office presence. Typical time on-site is described as “None” on Built In, indicating strong remote flexibility. - **Notable perks**: - **Wellness Allowance** – financial support for physical and mental health. - **Me Days** – extra paid time off dedicated to well-being. - **Maternity, Parental & Menopause Support** – comprehensive resources and financial assistance. - **Appno-Academy** – a specialized learning hub for upskilling, plus ongoing Learning & Development initiatives. - **Global collaboration** – work on international projects with leading global clients, gaining exposure to diverse industries and markets. - **Engineering culture**: Focus on modern tech stacks, AI integration, and agile delivery. Positions like Sr. Manager/Director AI Software Engineer and Full Stack Developer suggest a strong emphasis on innovation and technical leadership. ## Sources 1. [appnovation.com/careers](https://www.appnovation.com/careers) 2. [appnovation.com](https://www.appnovation.com/) 3. [appnovation.com/about-us](https://www.appnovation.com/about-us) 4. [builtin.com/company/appnovation](https://builtin.com/company/appnovation) 5. 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