--- title: 'Associate Claim Specialist at MEMIC' canonical: 'https://feeny.ai/job/associate-claim-specialist-memic-portland-j07yywwe4ann' type: 'job' last_seen: '2026-09-08' --- # Associate Claim Specialist at MEMIC - **Company:** MEMIC - **Location:** Portland, ME - **Posted:** 2026-07-13 - **Last confirmed live:** 2026-09-08 - **Apply:** https://job-boards.greenhouse.io/memic/jobs/7801551003 ## Job description ## About MEMIC At MEMIC, our mission is to make workers’ compensation insurance better—through compassionate service, trusted partnerships, and an unwavering focus on workplace safety. Our core values—Be Conscientious, Be an Expert, Be a Partner, Be Curious, and Be Transparent—drive everything we do. For over 30 years, we’ve been a leader in helping businesses protect their employees and reduce workplace injuries while delivering exceptional claims services. Job Overview: Associate Claim Specialist This position is in-office for the first six weeks then can transition to hybrid. Are you looking to build a career in insurance claims management? Join MEMIC as an Associate Claim Specialist and be part of a team dedicated to providing fair, accurate, and compassionate claims resolution. In this role, you will investigate, evaluate, and manage medical-only and low-complexity lost time claims, ensuring injured workers receive appropriate care and benefits while supporting policyholders and agents. With on-the-job training and opportunities for growth, this role is an ideal starting point for individuals seeking to develop expertise in workers’ compensation claims. ## Key Responsibilities - Claims Management: Investigate, evaluate, and resolve medical-only claims and low-complexity lost time claims. - Communication: Serve as a point of contact for insureds, injured workers, agents, brokers, attorneys, and other stakeholders to gather necessary information and provide timely updates. - Benefit Delivery: Administer medical and indemnity benefits in compliance with state workers’ compensation statutes and MEMIC’s best practices. - Quality Assurance: Maintain organized and high-quality claim files in accordance with company policies and procedures. - Managed Care Coordination: Implement Managed Care strategies, coordinate rehabilitation plans, process medical bills, and monitor case progress. - Legal & Regulatory Compliance: Interact with state and federal boards and commissions to ensure proper reserves and compliance with laws and regulations. - Ongoing Learning: Stay updated on state laws and workers’ compensation trends through MEMIC-provided training and external certifications like WCP or Claims Law (AEI). ## Qualifications - MEMIC provides comprehensive on-the-job training. - Strong attention to detail and excellent verbal and written communication skills. - Proficiency in Microsoft Office Suite (Word and Excel). - Self-motivated, flexible, and capable of managing time and priorities effectively. - Ability to collaborate and build relationships with cross-functional teams. Why Join MEMIC? At MEMIC, we value our employees and offer an exceptional benefits package to support your well-being and professional development, including: - Health & Wellness: Health, dental, and vision insurance, plus access to a fitness center (Maine office only) or reimbursement. - Financial Security: 401(k) retirement plan with up to 6% match, profit sharing, and life insurance. - Paid Time Off: Four weeks of PTO and 11 paid holidays. - Education & Career Growth: Student loan paydown assistance, tuition reimbursement, and professional development opportunities. - Work-Life Balance: Flexible schedules, sit-stand desks, and paid volunteer days. Join MEMIC Today! Ready to make an impact in workers’ compensation insurance? As an Associate Claim Specialist, you’ll play a critical role in ensuring injured workers receive the support they need while helping businesses thrive. MEMIC is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer, encouraging applicants of all backgrounds and identities to apply. Apply today and launch your career with MEMIC, where safety and compassion are at the heart of everything we do. MEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law. MEMIC is an equal opportunity employer encouraging diversity in the workplace. [MEMIC's Job Applicant Privacy Notice](https://www.memic.com/job-applicant-privacy-notice) #IND2022 Check out our benefit offerings [here!](https://careers.memic.com/benefits)Targeted salary range: $56,000/annually ## About MEMIC ## Company Overview - **One-liner**: MEMIC is a super-regional workers’ compensation insurance specialist dedicated to improving workforce safety and compassionate care for injured workers. - **Entity Type**: Private (Mutual Insurance Company) - **Headquarters**: Portland, Maine, USA - **Founded**: 1993 - **Founders**: Not publicly available (founded as Maine Employers’ Mutual Insurance Company by the state legislature) ## Core Business - **Primary industry**: Workers’ Compensation Insurance - **Target customers**: B2B – employers across a wide range of industries, from small businesses to large enterprises, in 46 states plus Washington, D.C. - **Mission statement**: “To make workers’ comp work better with compassion, trusted partnerships, and relentless commitment to workforce safety.” ## Products & Services - **Workers’ Compensation Insurance**: Full-service workers’ comp policies sold through independent insurance agents, covering medical care, lost wages, and rehabilitation for injured workers. - **Loss Control Services**: More than 400 loss control workshops annually for over 9,000 participants, helping employers eliminate hazards and improve workplace safety. - **Claims Management**: Dedicated claims handling with a better than 90% on-time payment benchmark, focused on returning injured workers to the workplace. - **Risk Management & Safety Consulting**: Partnering with employers to reduce claim costs and build safer work environments. ## Market Standing - **Valuation/Market Cap**: Not applicable (private mutual company) - **Key Metric**: 2024 Written Premium of $436 million - **Notable Investors/Partners**: Not applicable (mutual company owned by policyholders); rated “A” (Excellent) by A.M. Best - **Growth Signals**: Licensed in 46 states plus D.C.; serves more than 21,000 employers covering an estimated 300,000 employees; 500+ employees; maintains a better than 90% on-time claims payment benchmark ## Competitive Advantages - **Specialized Focus**: Dedicated exclusively to workers’ compensation insurance, allowing deep expertise and tailored services. - **Financial Strength**: Rated “A” (Excellent) by A.M. Best, providing stability and trust for policyholders and employees. - **Comprehensive Safety Partnership**: Offers loss control workshops, risk management consulting, and a strong claims management process that prioritizes returning injured workers to the workplace. - **Mutual Company Structure**: Owned by policyholders, aligning the company’s interests with those of its customers rather than outside shareholders. ## Strategic Focus - **Vision 2030**: To become the most trusted brand for employers who believe protecting and strengthening their workforce is critical to success. - **Growth & Expansion**: Continuing to expand its super-regional footprint (currently in 46 states + D.C.) while deepening partnerships with independent insurance agents. - **Safety & Innovation**: Investing in loss control education, data-driven risk insights, and compassionate claims management to differentiate in the market. ## Why Work Here - **Purpose-Driven Culture**: MEMIC emphasizes a “culture of caring” and a mission to make workers’ comp work better with compassion and partnership. - **Core Values**: The company’s values include being Conscientious, an Expert, a Partner, Curious, Transparent, Genuine, Accountable, and Collaborative. - **Work Environment**: Offers a mix of in-office (Portland, ME; Manchester, NH; Albany, NY) and remote roles, with a focus on teamwork and mutual trust. - **Benefits & Stability**: Rated “A” Excellent by A.M. Best, providing job security; benefits that “give you peace of mind” according to the careers page. - **Growth Opportunities**: Open roles span Claims, Underwriting, IT/Software Engineering, Human Resources, and Internships, indicating investment in talent development. - **Employee Sentiment**: Described as having “down-to-earth co-workers” and opportunities that reward, with a strong emphasis on work-life balance and professional growth. ## Sources 1. [memic.com – Company Overview](https://www.memic.com/about-memic) 2. [memic.com – Quick Facts](https://memic.com/about-memic/company-overview/quick-facts) 3. [careers.memic.com – Careers at MEMIC](https://careers.memic.com/) 4. [Greenhouse – Jobs at MEMIC](http://job-boards.greenhouse.io/memic) ## Other roles at MEMIC - [Quality Assurance Specialist](https://feeny.ai/job/quality-assurance-specialist-memic-portland-93arsskagkwq) — Portland, ME - [Customer Service Representative](https://feeny.ai/job/customer-service-representative-memic-portland-5sywtmf98g12) — Portland, ME - [Associate Claim Specialist](https://feeny.ai/job/associate-claim-specialist-memic-portland-p2gwc26cep8n) — Portland, ME - [Underwriting Services Assistant I](https://feeny.ai/job/underwriting-services-assistant-i-memic-portland-a65n0eshsh5s) — Portland, ME - [Claim Specialist II or III (NH & VT)](https://feeny.ai/job/claim-specialist-ii-or-iii-nh-vt-memic-remote-b2qc51rk60mw) - [Senior Guidewire Integration Developer](https://feeny.ai/job/senior-guidewire-integration-developer-memic-remote-tfaxt29hhxt8)