--- title: 'Associate, Client Solutions(Consulting) at GLG' canonical: 'https://feeny.ai/job/associate-client-solutions-consulting-glg-shanghai-trthdmemrt1v' type: 'job' last_seen: '2026-09-11' --- # Associate, Client Solutions(Consulting) at GLG - **Company:** GLG - **Location:** Shanghai, China - **Posted:** 2026-09-10 - **Last confirmed live:** 2026-09-11 - **Apply:** https://glginsights.com/careers/jobs/7990310003?gh_jid=7990310003 ## Job description Our Client Solutions Associates are front-line client service professionals and the engine of GLG. They work closely with our clients in the professional services firm industries on the critical decisions they make every day. These custom learning solutions include phone consultations and one-on-one meetings, as well as surveys, reports, and site tours with leading experts and C-suite executives. Client Solutions Associates work in teams across industries, connecting our clients to the insight they need from leading doctors, academics, scientists, policy specialists, strategists, executives and other experts with years of on-the-ground experience. Client Solutions Associates themselves also develop into subject matter experts across industries and topics via their client service role. In this role, you will undergo comprehensive training of which some of the key initial responsibilities include: - Expanding GLG Experts and learning to effectively and clearly explain GLG’s value proposition and business model to leading industry thought leaders; - Engaging Experts on a daily basis to understand their capabilities and knowledge on specific client requests; - Supporting senior team members on all aspects of client engagements; and Learning our compliance policies and procedures to protect the integrity of client engagements. As you progress in this role you will gain more autonomy by: - Executing custom projects across client firms – including consultations, surveys, and special projects; - Continuing to expand GLG Experts network; - Engaging with clients daily to understand their needs and provide exceptional service; - Maintaining accountability and responsibility for client projects and overall client experience; - Collaborating with our Business Development team on revenue growth opportunities and ensure retention on existing accounts; - Collaborating closely with senior team members to program live event content for Greater China as well as more broadly distributed virtual event content. Requirements: - Bachelors degree, or higher ; - Excellent communication skills and fluency in English ; - Curiosity about markets, including trends and white spaces ; - Passion for problem -solving in a client service role ; - Ability to write, speak and present succinctly to deliver theses/ideas ; - Demonstrated commercial acumen and interest, in some or all the following areas: Sales, negotiation, or networking with high-end professionals; and/or Business development, corporate development, product development, Product and project management ; - Ability to multi-task and prioritise activities effectively, while ensuring a high level of accuracy and attention to detail ; - Up to 2 years of work experience in client-facing, account management or analyst roles in relevant industries such as banking, business services, consultancies and financial services or start up environment. ## About GLG / Gerson Lehrman Group GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions. At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes. We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented. Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law. ## About GLG ## Company Overview - **One-liner**: GLG (Gerson Lehrman Group) operates the world’s largest expert network, connecting decision-makers with first-hand expertise through consultations, surveys, events, and AI-powered tools. - **Entity Type**: Private (mature, no recent funding rounds publicly disclosed) - **Headquarters**: New York City, USA (across from Grand Central Terminal) - **Founded**: 1998 - **Founders**: Mark Gerson and Thomas D. Lehrman ## Core Business - **Primary industry**: Expert network / professional services / business insights - **Target customers**: B2B – large corporations in financial services, consulting, technology, law, and pharmaceuticals - **Mission or purpose statement**: “Bring the power of insight to every great professional decision” ## Products & Services - **Expert Calls & Meetings**: Direct, private one-on-one consultations with industry specialists to gather bespoke insights and validate hypotheses. - **Surveys**: Quantitative and qualitative surveys that capture global views, technical depth, and professional opinions at scale. - **Events**: In-person or virtual events connecting clients with leading senior experts to understand market shifts. - **Advisory & Placements**: Embedding experts as deal advisors, strategic advisors, board directors, or expert witnesses. - **Expert Content**: On-demand access to original and unblinded senior-level expert transcripts. - **myGLG Platform**: AI-powered platform with features including a conversational agent for project setup, AI-moderated calls, and tools to surface themes and summaries from transcripts. ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Not disclosed (revenue is private; no recent funding rounds mentioned) - **Notable Investors/Partners**: Not detailed in available sources; board includes co-founder Mark Gerson and Roger C. Freeman (Chair) - **Growth Signals**: Operates globally with hubs in the Americas, Europe, MENA, India, and Asia-Pacific; hundreds of new experts recruited daily; invests in AI to scale human-to-human interactions while maintaining compliance ## Competitive Advantages - **Largest expert network**: Most varied and senior source of first-hand expertise (hundreds of new experts added daily) - **Trust and compliance**: Industry-leading verification and compliance frameworks (proprietary behavioral data, third-party checks, largest compliance team) - **Human-led, AI-in-the-loop**: Combines human nuance with AI efficiency for scale and speed - **Global client-aligned teams**: 24/7 coverage with teams that understand client workflows ## Strategic Focus - **AI integration**: Building “agentic” experiences and AI-moderated calls to accelerate time to insight while preserving quality and compliance - **Network expansion**: Continuously recruiting experts across industries to deepen coverage - **Client-centric innovation**: Developing tools that surface themes, summaries, and patterns from expert interactions ## Why Work Here - **Culture**: “High performance with compassion” – a diverse, inclusive environment that values curiosity and fresh perspectives - **Diversity & Inclusion**: Seven global Diversity Networks and community impact programs - **Work environment**: Phone-first culture in collaborative, open offices; onsite baristas in New York and Austin; stocked kitchens with healthy snacks - **Benefits**: Competitive healthcare (dental, vision), retirement savings with match (US/UK), tuition reimbursement, Go1 learning platform, fitness subsidies/ClassPass, recognition rewards platform (Elevate!) - **Early careers**: Internship program for rising seniors with potential full-time offers; structured Associate role that connects clients to experts - **Global presence**: Work alongside colleagues in London, Mumbai, Singapore, Dubai, and other hubs ## Sources 1. [GLG Careers page](https://glg.com/careers) 2. [GLG About page](https://glg.com/about) 3. [GLG Homepage](https://glg.com/) 4. 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