---
title: 'Associate, Client Solutions (Night Shift) at GLG'
canonical: 'https://feeny.ai/job/associate-client-solutions-night-shift-glg-mumbai-vdraxntggm7s'
type: 'job'
last_seen: '2026-09-11'
---

# Associate, Client Solutions (Night Shift) at GLG

- **Company:** GLG
- **Location:** Mumbai, India
- **Posted:** 2025-09-23
- **Last confirmed live:** 2026-09-11
- **Apply:** https://glginsights.com/careers/jobs/7452857003?gh_jid=7452857003

## Job description

Note: This is a Night shift role 6pm to 3am, Hybrid setup at Mumbai BKC office (Drop available)

GLG is the leading insights network, connecting our clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision.

As an Associate, you will be the front-line client service professional, tapping into a diverse network of global experts, sourcing the most suitable professional expert for our clients' research endeavours. Your role entails staying updated on industry trends, cultivating relationships with high-level professionals in the field, managing client expectations and excelling in a dynamic environment by efficiently managing multiple projects simultaneously.

Key Associate Responsibilities Include (but are not limited to)

- Learning GLG’s business processes and assisting with high-level project execution by identifying and engaging with top-tier professionals capable of providing valuable industry insights
- Expand GLG’s expert network by identifying and recruiting new professionals through strategic lead generation and outreach via phone, email, and other channels.
- Scheduling and confirming critical calls and meetings between GLG’s clients and Network Members, including scheduling all calls with your new recruits.
- Learning and upholding our compliance policies and procedures to protect the integrity of client engagements.
- Manage and grow client accounts by developing a strong understanding of their evolving priorities, ensuring seamless project execution, and identifying opportunities to strengthen relationships and expand business.
- Building your understanding of client strategies, industry verticals, and value chains to effectively source and vet the most relevant experts for client projects
- Coordinate and confirm key interactions between clients and GLG Network Members, ensuring timely and seamless communication.
- Proactively engaging with GLG’s Network Members to assess their expertise and gauge their fit-on client projects.
- Excel in a dynamic work environment, efficiently managing multiple projects simultaneously.
- Develop a working knowledge of various industries to improve project and product service quality
- Willingness to work in evening shifts (3pm to 12am Or 5pm to 2am)

As an Associate, You Will Learn​ To

- Develop a deep understanding of various industries and sectors through exposure to a diverse range of client projects.
- Strengthen your ability to solve complex business challenges through structured analytical thinking, critical reasoning, and innovative problem-solving.
- Develop strong, transferable business skills, including communication, time management, negotiating, problem solving, project management, research and the ability to achieve monthly/quarterly performance targets.
- Collaborate closely with regional and global teams to drive revenue growth and contribute to the organization’s broader commercial goals.
- Mentoring and guiding GLG Associates on best practices.

Ideal Candidates Have​

- Postgraduate / Graduate degree from a top-tier university
- Has 1-3 years of work experience, ideally in B2B client servicing and business development roles.
- Excellent communication and interaction skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc)
- General understanding, awareness and interest in corporate, consulting, and financial markets.
- Demonstrated entrepreneurial/leadership skills.
- Experience interacting with senior executives
- Ability to work effectively independently and/or collaboratively in a team
- Ability to multi-task and prioritize effectively, while ensuring a high level of accuracy and attention to detail
- Demonstrate the ability and initiative to handle increasing responsibility over time
- Willingness to work flexible and extended hours basis business needs and client requirements
- Successful track record of working in a dynamic environment, often accompanied by stringent deadlines

## About GLG / Gerson Lehrman Group

GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions.

At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.

We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

## About GLG

## Company Overview
- **One-liner**: GLG (Gerson Lehrman Group) operates the world’s largest expert network, connecting decision-makers with first-hand expertise through consultations, surveys, events, and AI-powered tools.
- **Entity Type**: Private (mature, no recent funding rounds publicly disclosed)
- **Headquarters**: New York City, USA (across from Grand Central Terminal)
- **Founded**: 1998
- **Founders**: Mark Gerson and Thomas D. Lehrman

## Core Business
- **Primary industry**: Expert network / professional services / business insights
- **Target customers**: B2B – large corporations in financial services, consulting, technology, law, and pharmaceuticals
- **Mission or purpose statement**: “Bring the power of insight to every great professional decision”

## Products & Services
- **Expert Calls & Meetings**: Direct, private one-on-one consultations with industry specialists to gather bespoke insights and validate hypotheses.
- **Surveys**: Quantitative and qualitative surveys that capture global views, technical depth, and professional opinions at scale.
- **Events**: In-person or virtual events connecting clients with leading senior experts to understand market shifts.
- **Advisory & Placements**: Embedding experts as deal advisors, strategic advisors, board directors, or expert witnesses.
- **Expert Content**: On-demand access to original and unblinded senior-level expert transcripts.
- **myGLG Platform**: AI-powered platform with features including a conversational agent for project setup, AI-moderated calls, and tools to surface themes and summaries from transcripts.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Not disclosed (revenue is private; no recent funding rounds mentioned)
- **Notable Investors/Partners**: Not detailed in available sources; board includes co-founder Mark Gerson and Roger C. Freeman (Chair)
- **Growth Signals**: Operates globally with hubs in the Americas, Europe, MENA, India, and Asia-Pacific; hundreds of new experts recruited daily; invests in AI to scale human-to-human interactions while maintaining compliance

## Competitive Advantages
- **Largest expert network**: Most varied and senior source of first-hand expertise (hundreds of new experts added daily)
- **Trust and compliance**: Industry-leading verification and compliance frameworks (proprietary behavioral data, third-party checks, largest compliance team)
- **Human-led, AI-in-the-loop**: Combines human nuance with AI efficiency for scale and speed
- **Global client-aligned teams**: 24/7 coverage with teams that understand client workflows

## Strategic Focus
- **AI integration**: Building “agentic” experiences and AI-moderated calls to accelerate time to insight while preserving quality and compliance
- **Network expansion**: Continuously recruiting experts across industries to deepen coverage
- **Client-centric innovation**: Developing tools that surface themes, summaries, and patterns from expert interactions

## Why Work Here
- **Culture**: “High performance with compassion” – a diverse, inclusive environment that values curiosity and fresh perspectives
- **Diversity & Inclusion**: Seven global Diversity Networks and community impact programs
- **Work environment**: Phone-first culture in collaborative, open offices; onsite baristas in New York and Austin; stocked kitchens with healthy snacks
- **Benefits**: Competitive healthcare (dental, vision), retirement savings with match (US/UK), tuition reimbursement, Go1 learning platform, fitness subsidies/ClassPass, recognition rewards platform (Elevate!)
- **Early careers**: Internship program for rising seniors with potential full-time offers; structured Associate role that connects clients to experts
- **Global presence**: Work alongside colleagues in London, Mumbai, Singapore, Dubai, and other hubs

## Sources
1. [GLG Careers page](https://glg.com/careers)
2. [GLG About page](https://glg.com/about)
3. [GLG Homepage](https://glg.com/)
4. [GLG Early Careers page](https://glg.com/careers/early-careers)

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