---
title: 'Associate, Creator Experience at ShopMy'
canonical: 'https://feeny.ai/job/associate-creator-experience-shopmy-new-york-976aqhq53d8d'
type: 'job'
last_seen: '2026-09-06'
---

# Associate, Creator Experience at ShopMy

- **Company:** ShopMy
- **Location:** New York, NY
- **Compensation:** $60k–$75k
- **Posted:** 2026-08-11
- **Last confirmed live:** 2026-09-06
- **Apply:** https://job-boards.greenhouse.io/shopmy/jobs/5385411008

## Job description

Join ShopMy – Powering the Future of Digital Marketing

ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love—driving discovery through trusted tastemakers and authentic recommendations.

ShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.

At ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.

## About the Role

ShopMy is looking for a Concierge Associate to join our Creator Experience team. In this role, you'll provide high-touch, proactive support to a curated cohort of creators — helping them maximize their presence on the platform, link more effectively, and grow their earnings. You'll work closely with Account Managers to execute on creator strategies, surface opportunities, and ensure nothing falls through the cracks.

This is a role for someone who takes pride in the details, moves with urgency, and understands that excellent execution is what turns creator potential into real results.

## What You'll Do

- Maintain and optimize creator shops, ensuring links and content are accurate, current, and performing
- Proactively identify and share linking opportunities with creators — monitoring their content and surfacing relevant products
- Flag creator momentum, tier progress, and potential issues to Account Managers in real time
- Support creators through responsive, professional communication, including during high-priority moments like sales events and product launches
- Collaborate closely with Account Managers to align on priorities, share what you're seeing, and ensure your work is supporting their strategy
- Identify and escalate recurring issues that may impact creator growth or platform experience
- Champion process improvements and adopt new tools quickly — you're always looking for ways to work smarter

## What We're Looking For

- 0–2 years of experience in creator support, customer experience, operations, or other execution-focused roles
- High level of organization, with the ability to manage recurring tasks across multiple creators
- Strong attention to detail and a track record of reliable, accurate execution
- A proactive mindset — you surface opportunities and flag issues without being asked
- Clear, professional communication; you keep the right people informed and follow through on what you say you'll do
- Resilience and persistence — when creators push back or situations get complicated, you find a path forward rather than accepting a dead end
- Genuine curiosity about how creator content drives commerce and how execution connects to monetization
- Comfort working in a fast-paced environment where priorities shift and quick turnaround matters
- Experience in a creator-facing, talent, or client services role is a plus

In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.

New York Pay Range $60,000—$75,000 USD

The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!

ShopMy offers a bundle of benefits on top of being a great place to work.

Our teammates are provided benefits such as:

- Medical & Dental Coverage at 70%
- Equity in ShopMy
- Flexible PTO
- 14 weeks of parental leave
- Wellness & Social Stipend
- Technology Stipend
- Learning & Development Stipend
- 401k program (3% automated contribution from ShopMy!)
- Wellhub Membership
- Company retreats
- Opportunity to monetize your influence- all employees build out a ShopMy page!
- Birthday PTO
- Brand new NYC HQ office

## About ShopMy

## Company Overview
- **One-liner**: ShopMy is an affiliate and influencer marketing platform that connects brands with creators to power human-led product curation and commerce at scale.
- **Entity Type**: Private (Unicorn – raised at a $1.5B valuation)
- **Headquarters**: New York, NY, USA
- **Founded**: 2020
- **Founders**: Chris Tinsley (CEO), Tiffany Lopinsky (Co‑founder, Chief Business Development Officer), Harry Rein (Co‑founder, President)

## Core Business
- **Primary industry**: Marketing services / Affiliate and influencer marketing
- **Target customers**: B2B (brands of all sizes, including enterprise) and B2C (creators / influencers)
- **Mission or purpose statement**: “We believe the most compelling marketing doesn’t feel like marketing at all. It’s a celebration of standout products, thoughtful curation, and voices you trust.”

## Products & Services
- **[ShopMy Platform]**: SaaS‑based marketplace that enables brands to launch and scale performance‑driven creator programs, and empowers creators to monetize their influence by partnering directly with brands they love. The platform drives consumer discovery and purchases through authentic, human‑curated recommendations.

## Market Standing
- **Valuation/Market Cap**: $1.5B (latest valuation, as of recent unicorn raise)
- **Key Metric** (private): Total funding of $175M across 4 rounds; also reports $750M in volume driven through the platform.
- **Notable Investors/Partners**: Bessemer Venture Partners, Avenir Growth Capital, Bain Capital Ventures
- **Growth Signals**: 111% headcount growth year‑over‑year (204 employees); network of 150,000+ creators and 40,000+ brand partners; operates in 9 countries; raised at a $1.5B valuation, earning unicorn status.

## Competitive Advantages
- **Human curation over algorithms**: Emphasizes taste and genuine recommendations rather than algorithm‑driven ads, creating more authentic connections between creators, brands, and shoppers.
- **Large, engaged network**: 150K creators and 40K brand partners provide a strong two‑sided marketplace effect.
- **Technology‑first approach**: Built by engineers, designers, and industry experts at the intersection of technology, culture, and taste.

## Strategic Focus
- **Expand curated commerce**: Continue building the infrastructure for human‑led curation at scale, enabling brands and creators to drive commerce through trusted recommendations.
- **International growth**: Already present in 9 countries (including India, Sweden, Kenya, Denmark) and actively hiring remote roles in Europe and the US.
- **Product investment**: Open roles in machine learning, product design, and data analytics indicate a focus on platform intelligence and personalization.

## Why Work Here
- **Culture**: Remote‑first, flexible PTO, monthly coworker meet‑up stipends, and company retreats. Described as inclusive, flexible, and supportive.
- **Benefits**: 70% covered medical & dental insurance, vision insurance, 14 weeks paid parental leave, Classpass membership, 401k with 3% company contribution, and equity grants.
- **Engineering focus**: High‑impact roles (Senior Full Stack Engineer, Senior Machine Learning Engineer) with a fully remote option (US and Europe). The team is described as “highly‑motivated, multi‑disciplinary experts” redefining the creator economy.
- **Growth trajectory**: Unicorn status with rapid headcount expansion offers career growth and exposure to a fast‑scaling business.

## Sources
1. [shopmy.us/careers](https://shopmy.us/careers)
2. [job-boards.greenhouse.io/shopmy](https://job-boards.greenhouse.io/shopmy)
3. [shopmy.us/team](https://shopmy.us/team)
4. [linkedin.com/company/shopmy-](https://www.linkedin.com/company/shopmy-)
5. [shopmy.us/home](https://shopmy.us/home)

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