--- title: 'Associate, Custody Operations at Vestwell' canonical: 'https://feeny.ai/job/associate-custody-operations-vestwell-king-of-prussia-9c69b27xpvnc' type: 'job' last_seen: '2026-09-13' --- # Associate, Custody Operations at Vestwell - **Company:** Vestwell - **Location:** King of Prussia, PA - **Posted:** 2026-09-04 - **Last confirmed live:** 2026-09-13 - **Apply:** https://job-boards.greenhouse.io/vestwell/jobs/7986346003 ## Job description Vestwell is the financial technology company powering the new savings economy. Our platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and over 2M active savers, with over $50B in assets saved across all 50 states. Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit [vestwell.com](http://vestwell.com/) Who Are We Looking For? Vestwell is growing and looking for a Custody Ops Associate! This role plays an integral part in the day to day processing and monitoring of plans on Vestwell’s platform. In this position, you will have the opportunity to collaborate cross- functionally with internal stakeholders to provide exceptional service to plan sponsors. What Will You Be Doing? - Review incoming cash, wires, and checks coming onto our trust accounting system - Processing of corrections on a plan and participant level on a daily basis - Work with sub-custodians to settle trades from the point of booking, through settlement for mutual funds, stable value funds, and ETFs - Respond to a high volume of complex operational correctional issues for internal teams - Identify and resolve discrepancies in Cash and Share balances - Oversee and help ensure other team member action items are completed - Ensure collaboration with all internal teams to meet expected timelines - Support the creation and maintenance of written operating procedures related to assigned functions - Oversee and audit record-keeping and plan administration components - Monitor deliverables and ensure timely completion of team projects - Investigate and reconcile discrepancies in data and remediate accordingly - Strong written communication, critical thinking and organizational skills ## Requirements The Necessities - Undergraduate or graduate degree in Finance or Accounting with a strong academic performance record - Possess a strong aptitude for numbers, and understanding of cash and traditional securities reconciliations - Demonstrate an affinity for learning, creating, and iterating rapidly - Proactive and analytical, able to problem-solve and propose solutions - Demonstrate a high degree of organization and dependability - Ability to prioritize tasks and manage client expectations - Ability to use excel at a high level The Extras - Experience with collaboration, project management, and CRM tools such as Google Workspace, Slack, Salesforce, Zendesk, and Jira - Possess a good understanding of how mutual funds, stable value funds, and ETFs trade and settle - Familiarity with custodial platforms, such as Matrix or Schwab - General knowledge of ERISA rules and requirements, and experience with one or more compliance / record-keeping systems (e.g. SunGard Relius, ASC, FIS) - Qualified 401(k) Administrator (QKA) or higher ASPPA credentials - Relevant record-keeper experience This role will be based in Vestwell’s King of Prussia office, and will be expected to report to the office in a hybrid schedule. The expected base salary range for this position is $65K - $75K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired. Employee Benefits We’re an innovative, high-growth company with an exciting future ahead. At Vestwell, we prioritize employee wellbeing through comprehensive health benefits, generous time off, and a dedicated Employee Wellbeing Committee. Our hybrid work model offers flexibility while providing access to our collaborative offices in Midtown Manhattan, Austin, King of Prussia, and Scottsdale. And, of course, as a company focused on helping people save for the future, we offer a competitive 401(k) plan. Interview Process Our interview process starts the same for every candidate with 1-2 introductory conversations to learn more about your background, interests, and what you're looking for, while also giving you the opportunity to learn more about Vestwell and the team. From there, the process varies by role but typically includes a skills or experience-based assessment, such as a coding interview, portfolio review, or deeper discussion of your relevant experience. Successful candidates then move on to a virtual or in-person interview panel. Before extending an offer, we complete a reference check with a current or former manager and a peer. Throughout the process, we prioritize transparency, clear communication, and minimizing surprises. For your awareness you will only receive correspondence from recruiting@vestwell.com any other domain not ending in [vestwell.com](http://vestwell.com/) is not our Recruitment team. Vestwell’s [Privacy Policy.](https://www.vestwell.com/privacy-policy) Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: [Vestwell’s California Privacy Rights Policy.](https://docs.google.com/document/d/1lKSzA8qE7YIAJe2ZZahLWzFp9EZP1IuS/edit?usp=sharing&ouid=111643980444675168924&rtpof=true&sd=true) ## About Vestwell ## Company Overview - **One-liner**: Vestwell is a financial technology platform that powers workplace savings programs including retirement, education, emergency, and disability savings for individuals, employers, financial advisors, and government agencies. - **Entity Type**: Private (Series E) - **Headquarters**: 360 Madison Avenue, New York, New York 10017, United States - **Founded**: 2016 - **Founders**: Not publicly available from search results ## Core Business - **Primary industry/industries**: Financial technology (Fintech), Workplace savings, Retirement services - **Target customers**: B2B – financial advisors, employers (small to large), payroll providers, financial institutions, government agencies; B2C – individual savers - **Mission or purpose statement**: To close the savings gap and build a culture of financial wellness for all. ## Products & Services - **Retirement Plans (401(k), Safe Harbor 401(k), State Auto IRA)**: Workplace-delivered retirement savings plans with automated payroll sync, compliance, and administration. - **Student Loan Repayment**: Employer benefit that helps employees pay off student loans faster, often integrated with retirement savings. - **529 Education Savings**: Tax-advantaged accounts for future education costs. - **ABLE Disability Savings**: Savings accounts designed for individuals with disabilities, offering tax advantages. - **Emergency Savings**: Accounts for unexpected expenses, often offered as an employer benefit. - **Tuition Reimbursement**: Employer benefit for education expenses. - **White-Labeled Partnership Solutions**: Co-branded portals for advisors, flexible investment options, and integrated compliance support. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total Funding – $625M raised (last round: $385M Series E ~1 year ago) - **Notable Investors/Partners**: Blue Owl Capital, SLW, Morgan Stanley, HarbourVest Partners, TIAA Ventures, and 31+ other investors. - **Growth Signals**: - Powers over 85% of government retirement savings programs. - 2M+ active savers, 500K+ businesses enabled, $50B+ assets saved across all 50 states. - Recognized on CNBC’s World’s Top Fintech Companies, Inc. 5000 (fastest-growing), Forbes America’s Best Startup Employers, Built In’s Best Places to Work, PLANSPONSOR’s Top 10 Recordkeepers. ## Competitive Advantages - Trusted infrastructure: Backs over 85% of state-run retirement programs. - Comprehensive, unified platform covering retirement, education, emergency, and disability savings. - Multilingual, mobile-first design focused on financial equity and underserved populations. - Deep integrations with 190+ payroll providers and automated compliance at scale. ## Strategic Focus - Continue expanding the suite of workplace savings products (student loan, emergency, ABLE, 529). - Scale government partnerships and white-label offerings for advisors and financial institutions. - Drive financial inclusion through accessible, multilingual technology. - Invest in AI and engineering talent to personalize and modernize the savings experience. ## Why Work Here - **Culture**: Hybrid work environment with offices in New York, Austin, King of Prussia, and Scottsdale. Typical on-site expectation is 4 days per week; remote program also offered. - **Perks**: Competitive health coverage, generous vacation and safe/sick time, paid parental leave, strong 401(k) plan, employee wellbeing committee, and a focus on learning & development. - **Engineering culture**: Emphasis on innovation, taking on complex challenges, and acting like an owner. 160 product + tech employees out of ~500 total. - **Values**: “Act like an owner,” “Embrace the difficult,” “Look for the better way,” and “Help me, help you, help us.” ## Sources 1. [vestwell.com](https://vestwell.com/) 2. [greenhouse.io – Vestwell Careers](http://job-boards.greenhouse.io/vestwell) 3. [cbinsights.com – Vestwell Profile](https://www.cbinsights.com/company/vestwell) 4. [builtin.com – Vestwell Profile](https://builtin.com/company/vestwell) ## Other roles at Vestwell - [Director, Relationship Management](https://feeny.ai/job/director-relationship-management-vestwell-new-york-gp1wkqgabt6f) — New York, NY / King of Prussia, PA - [Associate, Go-to-Market Sales Strategy & Analytics](https://feeny.ai/job/associate-go-to-market-sales-strategy-analytics-vestwell-new-york-5m96m0hgawx2) — New York, NY - [Associate, Saver Operations](https://feeny.ai/job/associate-saver-operations-vestwell-new-york-bsb2rtjra64z) — New York, NY / Austin, TX / King of Prussia, PA / Scottsdale, AZ - [Associate, Conversions](https://feeny.ai/job/associate-conversions-vestwell-king-of-prussia-4b69z50bpa82) — King of Prussia, PA - [Associate, Software Engineer](https://feeny.ai/job/associate-software-engineer-vestwell-austin-mv2ytdcq460n) — Austin, TX - [Partner Success Associate](https://feeny.ai/job/partner-success-associate-vestwell-new-york-stkdwtk3rebe) — New York, NY / Scottsdale, AZ - [Senior Associate, Financial Services](https://feeny.ai/job/senior-associate-financial-services-vestwell-new-york-81n26geymtvy) — New York, NY / Austin, TX / King of Prussia, PA / Scottsdale, AZ - [Coordinator, Employer Services](https://feeny.ai/job/coordinator-employer-services-vestwell-new-york-9khy1n86r8dn) — New York, NY / Austin, TX / King of Prussia, PA / Scottsdale, AZ - [Manager, Software Engineer (AI)](https://feeny.ai/job/manager-software-engineer-ai-vestwell-new-york-6zf5a2z4kaq0) — New York, NY / Austin, TX - [Senior Associate, Retirement Plan Administration](https://feeny.ai/job/senior-associate-retirement-plan-administration-vestwell-new-york-sgnp2gsyqgdr) — New York, NY / Austin, TX / King of Prussia, PA / Scottsdale, AZ