---
title: 'Associate Director, Campaign Services at Planned Parenthood Federation of America'
canonical: 'https://feeny.ai/job/associate-director-campaign-services-planned-parenthood-federation-of-america-ngw45ex227hx'
type: 'job'
last_seen: '2026-11-09'
---

# Associate Director, Campaign Services at Planned Parenthood Federation of America

- **Company:** Planned Parenthood Federation of America
- **Location:** New York, NY
- **Compensation:** $115k–$120k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-11-05
- **Last confirmed live:** 2026-11-09
- **Apply:** https://jobs.lever.co/ppfa/9e18389d-3fb4-4da6-ba22-1ad779ec0478

## Job description

Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. Planned Parenthood organizations serve all people with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives.

Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates, which operate non-profit health centers across the U.S. PPFA also works to educate the public on and advocate for issues of sexual and reproductive health. Formed as the advocacy arm of Planned Parenthood Federation of America, Planned Parenthood Action Fund is a separate non-profit membership organization tax-exempt under section 501(c)(4). The Action Fund engages in educational, advocacy, and limited electoral activity, including grassroots organizing, legislative advocacy, and voter education in furtherance of the Planned Parenthood mission.

Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (Action Fund) seek a strategic and highly organized Associate Director, Campaign Program Management. This job reports to the Senior Director, Analytics and Reporting in the Analytics & Reporting team within the Development Data, Operations and Technology Division (DOT) of PPFA. The Analytics & Reporting team within DOT leads campaign services, data strategy, and enterprise analytics to support Planned Parenthood’s national fundraising programs across channels. The team designs measurement frameworks, develops segmentation and targeting strategies, and delivers actionable analysis and reporting that informs decision-making at all levels.

Purpose: The Associate Director manages our Campaign Services (CS) program which produces the data products for the direct response marketing campaigns led by digital and offline strategy teams. The accuracy, timeliness, and flexibility of these data products are fundamental to the fundraisers' ability to raise upwards of $400m per year. The Associate Director is a strategic thinker; foreseeing the possible impacts of our changing data environment and fundraising tactics to develop flexible and scalable production processes. They are a change manager; guiding technical and non-technical stakeholders through optimization of campaign services production processes while building trust among stakeholders in the reliability and accuracy of our data products. They apply their keen understanding of technical conditions, coding requirements, and fundraising strategies to facilitate delivery of reliable, accurate data products. They tailor approaches for CS projects as both our data architecture and fundraising tactics evolve.

Delivery:

- Optimize processes to create trust in the reliability, accuracy, and timeliness of CS program products and services.
- Devise service level agreements for production and delivery of data products for both existing and innovative marketing campaigns for mail, telemarketing, email, text, digital advertising and other channels.
- Oversee as many as 100 campaign production processes per month with overlapping deadlines while ensuring all deliverables meet deadlines and quality standards.
- Continuously enhance the flexibility and efficiency of campaign services while maintaining data integrity and quality assurance standards.
- Use advanced SQL coding skills to produce campaign audiences for online and offline channels.
- Supervise the work of direct reports and invest in their growth and development.
- Create technical and end-user documentation including data flow diagrams and user guides.
- Perform other duties as assigned.

Engagement:

- Engage technical stakeholders including data engineers and analysts as well as direct response strategists to build trust and cooperation while defining deliverables, timeframes, and expectations regarding service delivery.
- Proactively identify and advise stakeholders of opportunities and challenges impacting the direct response (Low Dollar, Mid-Level, and digital) and Gift Planning marketing programs.
- Serve as the main point of contact between the campaign services production team and internal and external strategists and program managers.
- Supervise junior analysts responsible for using SQL coding and WYSIWYG tools to create and deliver audiences for multiple direct response marketing teams.
- Coordinate with analysts and strategists to support the evaluation of segmentation strategy.
- Use a deep knowledge of targeting practices to offer advice to fundraising strategists on opportunities and challenges impacting segmentation strategies.

Knowledge, Skills and Abilities (KSAs):

- Bachelor’s degree with 5+ years of experience providing technical support to direct response marketing programs with some management experience required.
- Advanced SQL skills for analysis tasks. Skills should include comfort with CTEs, window functions, date/time manipulation, and pivoting data.
- Proven track record of successful delivery of complex multi-part data products while managing multiple simultaneous projects.
- Extremely organized strategic thinker able to balance meeting hard deadlines while continuously optimizing CS program services.
- Ability to proactively develop solutions to problems and challenges and know when to escalate concerns to maintain project timelines and standards.
- Strong oral and written communicator with excellent interpersonal skills and the ability to build strong, effective partnerships with both internal and external stakeholders to manage existing
- Flexibility and ability to adapt to quickly changing priorities and ambiguous situations
- Commitment to PPFA’s mission and diversity, equity, and inclusion, particularly surrounding race equity
- A deep commitment to Planned Parenthood’s mission of promoting Sexual and Reproductive Health

Travel: 0-5% domestic travel Planned Parenthood's cultural ethos, "In This Together", reflects our commitment to building a workplace culture that fosters belonging, promotes learning throughout the employee lifecycle, and recognizes individual contributions to our mission. Planned Parenthood Federation of America participates in the E-Verify program. Planned Parenthood Federation of America is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.  Planned Parenthood Federation of America is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

## About Planned Parenthood Federation of America

## Company Overview
- **One-liner**: Planned Parenthood Federation of America (PPFA) is the nation's leading nonprofit provider and advocate of high-quality, affordable sexual and reproductive health care, sex education, and information for millions of people worldwide.
- **Entity Type**: Private nonprofit — 501(c)(3) tax-exempt organization (not a public company; primarily donation-funded with some patient service revenue)
- **Headquarters**: New York, New York, United States (national office also in Washington, D.C.)
- **Founded**: October 16, 1916 (109 years ago)
- **Founders**: Margaret Sanger (predecessor organizations include American Birth Control League, Birth Control Clinical Research Bureau, and Birth Control Federation of America) [plannedparenthood.org](https://www.plannedparenthood.org/about-us), [linkedin.com](https://linkedin.com/company/planned-parenthood-federation-of-america)

## Core Business
- **Primary industry**: Sexual and reproductive health care services, sex education, and advocacy
- **Target customers**: B2C — individuals of all genders seeking sexual and reproductive health care, sex education, and information; also policymakers, educators, and community partners
- **Mission**: To protect and expand access to sexual and reproductive health care and education, no matter what, and to provide support to its member affiliates across the U.S. [plannedparenthood.org](https://www.plannedparenthood.org/about-us)

## Products & Services
- **Health Center Services**: Reproductive health care — including contraception, STI testing/treatment, cancer screenings, abortion care, and wellness exams — delivered at 600+ clinic locations across the U.S. through ~58 medical affiliates and ~101 non-medical affiliates. [plannedparenthood.org](https://www.plannedparenthood.org/about-us), [linkedin.com](https://linkedin.com/company/planned-parenthood-federation-of-america)
- **Sex Education**: The nation's largest provider of sex education, offering programs for youth and adults in schools, communities, and online. [plannedparenthood.org](https://www.plannedparenthood.org/about-us)
- **Advocacy & Public Policy**: Federal and state-level legislative advocacy, political organizing, and legal action to protect and expand reproductive rights; includes an Associate General Counsel role focused on advocacy and political law currently in hiring. [jobs.lever.co](https://jobs.lever.co/ppfa)
- **Global Programs**: International partnerships through Planned Parenthood Global and the International Planned Parenthood Federation (IPPF), with staff distributed across 11 countries including Kenya, Nigeria, Senegal, Zambia, Brazil, and Mexico. [linkedin.com](https://linkedin.com/company/planned-parenthood-federation-of-america)

## Market Standing
- **Valuation/Market Cap**: Not applicable (nonprofit organization)
- **Key Metrics**: Annual revenue of $2.1B (enterprise-wide, including affiliates) and total funding of $276M raised across 7 prior funding rounds; PPFA national expenses were $403 million in 2024. [linkedin.com](https://linkedin.com/company/planned-parenthood-federation-of-america)
- **Notable Partners/Collaborators**: Talent and alumni networks include Kaiser Permanente, ACLU, EMILYs List, Peace Corps, Columbia University, NYC Department of Health and Mental Hygiene, and the U.S. House of Representatives — indicating deep institutional ties across healthcare, advocacy, government, and academia. [linkedin.com](https://linkedin.com/company/planned-parenthood-federation-of-america)
- **Growth Signals**: Workforce of 806 employees distributed across 11 countries; active job postings in FP&A, data strategy, IT enterprise architecture, organizing, and legal; headcount is down 3.7% year-over-year and job postings declined 9.1% monthly / 54.5% quarterly, reflecting a cautious hiring environment. [linkedin.com](https://linkedin.com/company/planned-parenthood-federation-of-america), [jobs.lever.co](https://jobs.lever.co/ppfa)

## Competitive Advantages
- **Trusted national brand**: Recognized as the most trusted provider of sexual and reproductive health care in the U.S., with 600+ physical health center locations — an unmatched distribution network for reproductive care.
- **Scale and reach**: 47 affiliates across the U.S. plus international programs, giving PPFA advocacy, education, and clinical infrastructure at both local and global levels. [plannedparenthood.org](https://www.plannedparenthood.org/about-us)
- **Leadership in research and technology**: Described as a leader in reproductive health research and technology, with a robust scholarly output of 1,504 works, 55,590 citations, and a field-weighted citation impact of 2.3. [plannedparenthood.org](https://www.plannedparenthood.org/get-involved/jobs-and-volunteering), [linkedin.com](https://linkedin.com/company/planned-parenthood-federation-of-america)
- **Mission-driven talent magnet**: Consistently draws top talent from advocacy, government, and healthcare organizations (ACLU, EMILYs List, Peace Corps, Kaiser Permanente), creating a strong mission-aligned culture.

## Strategic Focus
- **Protecting and expanding access**: PPFA's top priority is defending and growing access to sexual and reproductive health care and education amid ongoing legal and political threats to abortion access nationwide. [plannedparenthood.org](https://www.plannedparenthood.org/get-involved/jobs-and-volunteering)
- **Health equity initiatives**: Dedicated national programs such as Black Health Equity and the Health Care Investment Program signal a strategic focus on underserved communities and care delivery innovation. [linkedin.com](https://linkedin.com/company/planned-parenthood-federation-of-america)
- **Data and technology modernization**: Active leadership roles in Data Strategy, Analytics and Insights, IT Enterprise Architecture, and a Director of Identity & Access Management indicate ongoing investment in enterprise data, analytics, and security infrastructure. [linkedin.com](https://linkedin.com/company/planned-parenthood-federation-of-america), [jobs.lever.co](https://jobs.lever.co/ppfa)
- **Movement and grassroots organizing**: Hiring a National Director of Organizing and Regional Campaigns Directors points to continued investment in community mobilization ahead of election cycles and legislative battles. [jobs.lever.co](https://jobs.lever.co/ppfa)

## Why Work Here
- **Mission with tangible impact**: Employees provide and support expert, compassionate care that affects millions of people daily — described as "meaningful work" that makes a real difference in people's lives. [plannedparenthood.org](https://www.plannedparenthood.org/get-involved/jobs-and-volunteering)
- **Collaborative, mission-aligned culture**: The organization emphasizes an environment built on collaboration, open communication, and mutual respect, with "like-minded individuals" working toward a shared mission. [plannedparenthood.org](https://www.plannedparenthood.org/get-involved/jobs-and-volunteering/search-opportunities)
- **Hybrid work options**: Manager-level positions and many national office roles are listed

## Other roles at Planned Parenthood Federation of America

- [Senior Specialist, Data Engineer](https://feeny.ai/job/senior-specialist-data-engineer-planned-parenthood-federation-of-america-new-2fbss9k24085) — New York, NY
- [Senior Specialist, Budget Administration](https://feeny.ai/job/senior-specialist-budget-administration-planned-parenthood-federation-of-avp19bwqf8se) — New York, NY
- [Director of Project Management, Legal Operations and Special Projects](https://feeny.ai/job/director-of-project-management-legal-operations-and-special-projects-planned-sehtc9d5gqjj) — New York, NY
- [Assistant General Counsel](https://feeny.ai/job/assistant-general-counsel-planned-parenthood-federation-of-america-new-york-s1484pgqd8sz) — New York, NY
- [Director, Strategic Projects](https://feeny.ai/job/director-strategic-projects-planned-parenthood-federation-of-america-new-york-6q93dndkcg1h) — New York, NY
- [Manager, Learning and Leadership Development](https://feeny.ai/job/manager-learning-and-leadership-development-planned-parenthood-federation-of-940qbxgjs8mk) — New York, NY
- [Manager, Data Architecture](https://feeny.ai/job/manager-data-architecture-planned-parenthood-federation-of-america-new-york-t2cerww440d8) — New York, NY
- [Director, People, Culture and Equity Communications](https://feeny.ai/job/director-people-culture-and-equity-communications-planned-parenthood-federation-pvgjm8pk8aea) — New York, NY
- [Policy Counsel](https://feeny.ai/job/policy-counsel-planned-parenthood-federation-of-america-new-york-3aq2rh1dh1q9) — New York, NY
- [Staff Attorney](https://feeny.ai/job/staff-attorney-planned-parenthood-federation-of-america-new-york-2a479eqbpaf9) — New York, NY