--- title: 'Associate, Enrollment (Mon-Thurs + Sat: 10:30am -7p) - Eastern Time Zone at Strive Health' canonical: 'https://feeny.ai/job/associate-enrollment-mon-thurs-sat-10-30am-7p-eastern-time-zone-strive-health-66v6n873ha9m' type: 'job' last_seen: '2026-09-10' --- # Associate, Enrollment (Mon-Thurs + Sat: 10:30am -7p) - Eastern Time Zone at Strive Health - **Company:** Strive Health - **Location:** United States - **Work type:** hybrid - **Posted:** 2026-09-01 - **Last confirmed live:** 2026-09-10 - **Apply:** https://job-boards.greenhouse.io/strivehealth/jobs/4707924006 ## Job description ## How You’ll Make An Impact At Strive Health, patients come first. We’re on a mission to transform chronic conditions by identifying risk earlier, coordinating thoughtful care, and supporting people through every stage of their health journey. Our work reduces emergency visits, improves outcomes, and helps patients live fuller lives. You’ll work alongside passionate Strivers who care deeply about making an impact, show up for one another as One Team, and find ways to elevate the everyday. If you’re looking for meaningful work where your contributions truly matter, you’ll feel right at home at Strive! ## Benefits & Perks - Hybrid-Remote Flexibility – Work from home while fulfilling in-person needs at the office, clinic, or patient home visits. - Comprehensive Benefits – Medical, dental, and vision insurance, employee assistance programs, employer-paid and voluntary life and disability insurance, plus health and flexible spending accounts. - Financial & Retirement Support – Competitive compensation with a performance-based bonus program, 401k with employer match, and financial wellness resources. - Time Off & Leave – Paid holidays, vacation time, sick time, and paid birthgiving, bonding, sabbatical, and living donor leaves. - Wellness & Growth – Family forming services through Maven Maternity at no cost and physical wellness perks, mental health support, and an annual professional development stipend. To learn more about our offerings, click [here](https://strivehealth.com/careers/). ## What You’ll Do The Enrollment Associate is responsible for educating patients about their eligible healthcare services and directly scheduling them with our provider team. Depending on the patient’s eligibility, this role will also be collecting sensitive patient information to assist our care teams in preparing the right services for the patient. Building trust-based relationships is at the core of Strive’s care model, and that patient experience starts with the Enrollment Associate. By establishing an empathetic connection with our patients, this individual will convincingly present Strive’s care model based on patient needs, nimbly address inquiries and objections, and be the patient’s support anchor throughout the enrollment process. This role is a high call volume remote contact center-based position that supports Strive patient growth initiatives through both inbound and outbound calls. Success is dependent upon supporting our patients to schedule appointments with our providers. As a data-driven organization, we will use key performance indicators to help guide and coach this role’s performance.  This includes daily contacts, first call resolution, average handle time, and quality process adherence within our systems of record. This individual will report to the Lead, Enrollment. The Day to Day - Makes outbound calls to prospective patients to educate them on Strive’s holistic care model and directly schedules patients for provider visits. - Understands patient requirements, leading with empathy for individual healthcare needs. - Asks the right questions to gain trust and a thorough understanding of individual patient needs. - Discovers and acts on opportunities to provide the patient value, such as key information about Strive Health programming that can be a direct benefit to the patient. - Nimbly addresses inquiries and overcome objections most associated with patients not fully understand the full value of Strive Health services in comparison to services being received. ## Minimum Qualifications - 2+ years’ of combined education, experience, or certification related to patient enrollment. - Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms. - Ability to travel and be onsite to meet business needs. - Ability to work 10:30am - 7pm. ## Preferred Qualifications - 2+ years’ experience as a high-performing enrollment associate, whether in-person or within a contact center. - 2+ years’ demonstrated experience in building quality connections with patients, leading with empathy and mindful questions. - 2+ years’ operating with Customer Relationships Management (CRM) systems to document well written and considerate notes. ## About You - Comfortable asking health-sensitive questions and selling healthcare services in a warm, empathetic, and caring manner. - Growth mindset towards your personal and professional development at Strive and comfortable with and embracing change to continuously improve. - Remains positive and keeps forward momentum when faced with challenges, spreading that attitude to others. Driven to meet and exceed goals. - Fiercely passionate about serving patients in need of critical healthcare services. Passionate about Strive’s mission to help kidney disease patients access better care. - The opportunity to make a patient smile or alleviate a small burden gets you out of bed in the morning. You love speaking with, and especially listening to, patients. Hourly Range: $23.22-$26.25. This range is inclusive of a 5% pay differential due to the alternative shift hours. Final compensation will be determined based on location, experience, and qualifications. Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to talentacquisition@strivehealth.com. We do not accept unsolicited resumes from outside recruiters/placement agencies. Strive Health will not pay fees associated with resumes presented through unsolicited means. ## About Strive Health ## Company Overview - **One-liner**: Strive Health is the nation’s leader in value-based kidney care, using a combination of AI-powered technology and high-touch care teams to improve outcomes for people with chronic kidney disease (CKD) and end-stage kidney disease (ESKD). - **Entity Type**: Private - **Headquarters**: Denver, Colorado, USA - **Founded**: 2018 - **Founders**: Chris Riopelle (Co-Founder & CEO) ## Core Business - **Primary industry/industries**: Healthcare (value-based kidney care, population health management) - **Target customers**: B2B — partners with commercial and Medicare Advantage payors, Medicare, health systems, and physician groups through flexible value-based payment arrangements. - **Mission or purpose statement**: "Redefining care. Elevating life." Their tagline is "Creating better futures for people with complex chronic conditions, one patient at a time." ## Products & Services - **CareMultiplier™**: A kidney disease-specific, machine learning technology platform that helps clinicians create individualized care plans and optimize clinical outcomes. It is certified by HITRUST. - **Multispecialty, NP-led Care Teams**: High-touch, compassionate care teams that act as care extenders to provider partners, powered by predictive analytics and advanced technology. - **Population Health Programs**: Accredited by the National Committee for Quality Assurance (NCQA), these programs focus on risk identification, care coordination, and reducing hospitalizations. - **Strive Care Partners**: A nephrologist-led, complete care model for people with kidney conditions. ## Market Standing - **Valuation/Market Cap**: Not publicly available (Private company). - **Key Metric**: Serves over **150,000+** people with kidney disease across all 50 states. Partners with **6,500+** individual providers. - **Notable Investors/Partners**: Partners with major payors including United Healthcare and Kaiser. Specific funding details are not in the provided search results, but the company is well-established with over 800 employees ("Strivers"). - **Growth Signals**: Demonstrates strong clinical outcomes: 85% increase in optimal starts, 34% reduction in hospital readmissions, 41% reduction in hospitalizations, and 62% increase in home dialysis adoption [strivehealth.com](https://strivehealth.com/strive-metrics/). The company recently evolved its mission and core values in 2026 to reflect its next chapter of growth [strivehealth.com](https://strivehealth.com/news/the-evolution-of-strives-mission-and-core-values/). ## Competitive Advantages - **Integrated Value-Based Care Model**: Combines AI-driven predictive analytics (CareMultiplier™) with high-touch, NP-led care teams, creating a unique "high-tech, high-touch" approach. - **Proven Outcomes**: Demonstrated significant reductions in hospitalizations and readmissions, and increases in home dialysis adoption — key metrics that lower total cost of care for partners. - **National Scale & Accreditation**: Operates in all 50 states, partners with over 6,500 providers, and holds NCQA accreditation for its population health programs and HITRUST certification for its technology platform. - **Strong Partner Network**: Deep integration with major payors (United Healthcare, Kaiser) and health systems provides a robust moat. ## Strategic Focus - **Expanding Value-Based Kidney Care**: Scaling its integrated care model to serve more patients with CKD and ESKD, as well as those with complex chronic conditions that often occur alongside kidney disease. - **Deepening Technology & Analytics**: Continuing to enhance CareMultiplier™ with AI and machine learning to improve risk prediction and individualized care plans. - **Evolving Mission**: In 2026, the company refreshed its mission and values to "Redefining care. Elevating life," signaling a broader focus on creating better futures for people with complex chronic conditions [strivehealth.com](https://strivehealth.com/news/the-evolution-of-strives-mission-and-core-values/). ## Why Work Here - **Mission-Driven Work**: Employees ("Strivers") have a direct impact on the lives of patients with chronic kidney disease, improving outcomes and reducing hospitalizations. The work is described as "transformational" and "making a difference." - **Culture & Values**: A strong values-based culture with Employee Resource Groups (ERGs) for Parents/Guardians/Caregivers, LGBTQIA+ (Strive Forward), Underrepresented Minorities, Women & Allies, and Veterans. - **Work Policy**: **Hybrid-Remote** approach — team members can work from home while collaborating in person when needed. A full technology package and monthly technology reimbursement are provided. - **Comprehensive Benefits**: - **Paid Leave**: 12 weeks of paid birth-giving leave, 4 weeks of paid bonding leave (starting day one), and a 4-week paid sabbatical after five years. Paid living donor leave is also available. - **Time Off**: Vacation time, sick time (up to two weeks), paid holidays, and annual "Well-Being Days" focused on employee well-being. - **Health & Wellness**: Medical (HMO, PPO, HDHP via United Healthcare and Kaiser), dental, vision (starting day one). Access to Headspace Care, Calm Health, and an Employee Assistance Program. - **Financial**: 401k with employer match, access to financial planning tools (Empower, SoFi). - **Professional Development**: Annual professional development reimbursements, paid time off for clinical licensure requirements, and tuition discounts through CSU Global. - **Additional Perks**: Pet insurance (Fetch), product discounts (PerkSpot), family-forming support (Maven Maternity). ## Sources 1. [Strive Health Official Site](https://strivehealth.com/) 2. [Strive Health Company Page](https://strivehealth.com/company/) 3. [Strive Health Careers Page (Greenhouse)](https://job-boards.greenhouse.io/strivehealth) 4. [Strive Health LinkedIn Page](https://www.linkedin.com/company/strive-health) 5. [Strive Health Metrics Page](https://strivehealth.com/strive-metrics/) 6. 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