--- title: 'Associate, External RFI Transaction Monitoring, GC at Airwallex' canonical: 'https://feeny.ai/job/associate-external-rfi-transaction-monitoring-gc-airwallex-guangzhou-41cjbyw9myxd' type: 'job' last_seen: '2026-11-11' --- # Associate, External RFI Transaction Monitoring, GC at Airwallex - **Company:** [Airwallex](https://feeny.ai/companies/airwallex) - **Location:** Guangzhou, China - **Employment:** full-time - **Posted:** 2026-11-05 - **Last confirmed live:** 2026-11-11 - **Apply:** https://jobs.ashbyhq.com/airwallex/e0154534-474f-4663-926d-36f9f49af3f0 ## Job description ## About Airwallex Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our[operating principles](https://www.airwallex.com/en-us/operating-principles) to see it in full. ## How you'll make impact You'll help manage external RFI and inquiry workflows from correspondent and partner banks, law enforcement agencies, regulators and other competent authorities, ensuring cases are triaged, investigated and resolved within the required SLA. You'll review cross-border payment journeys, SWIFT messages, account activity, counterparties, linked accounts and customer KYC information to build clear transaction narratives and provide accurate written explanations. You'll partner with Financial Crime Compliance, FIU, Transaction Monitoring, KYC, Financial Partners, Legal, Sanctions Compliance, Commercial and regional Operations teams to make risk-based decisions while maintaining strong standards for data protection, regulatory compliance and documentation. You'll also contribute to case quality, process improvement, playbook updates, management reporting, remediation actions, audits and regulatory examinations. You'll work from CONFIRM: office location five days a week. ## What we're looking for Essentials - At least 5 years of relevant experience in financial crime operations, AML investigations, transaction monitoring, sanctions compliance, law enforcement response or correspondent banking within a bank, payments institution or fintech. - Direct experience handling correspondent or partner bank RFIs and law enforcement or regulatory enquiries. - Experience leading or coordinating an operational team, workflow or case management function, including workload allocation, SLA management and quality assurance. - Strong understanding of cross-border payments, correspondent banking, payment networks, SWIFT messages and virtual account flows. - Strong knowledge of AML/CTF, sanctions, fraud and financial crime risk concepts, including common typologies in international payments. - Experience conducting or overseeing account activity reviews, transaction analysis, KYC reviews, open-source research and risk-based recommendations. - Sound judgement when handling sensitive information, data protection considerations, urgent escalations and competing stakeholder expectations. - Proven ability to manage high case volumes and strict deadlines while maintaining accuracy, consistency and audit-ready documentation. - Excellent written and verbal communication skills in English. - Strong stakeholder management skills, with the confidence to engage professionally with external financial institutions, law enforcement agencies and internal senior stakeholders. - Highly organised, analytical and detail-oriented, with the ability to build clear customer and transaction narratives from fragmented information. - Comfortable working with multiple systems, datasets and changing priorities in a fast-paced environment. ## Preferred - Proficiency in Mandarin. - Experience working with Financial Crime Compliance, FIU, Transaction Monitoring, KYC, Financial Partners, Legal, Sanctions Compliance, Commercial and regional Operations teams. - Experience supporting AML/CTF, sanctions, data protection or financial crime projects, regulatory change implementation or control enhancement initiatives. - Experience maintaining RFI playbooks, templates, guidance notes, escalation frameworks or knowledge repositories. - Experience developing dashboards or management reporting covering volume, ageing, SLA, quality, root causes and risk themes. You'll thrive here if - You hold yourself to a high standard even when no one is watching. Quality and accountability aren't external expectations, they're internal ones. - You're comfortable making decisions with incomplete information and moving quickly anyway. - You connect dots across functions and hold the big picture without losing grip on the details. - You over-communicate by design. You'd rather flag something early than let it become a surprise. - You value in-person collaboration and are happy being in the office five days a week. Learn more about your team Operations at Airwallex is where global ambition gets translated into systems that actually hold at scale. This team runs the high-stakes flows businesses depend on — payments, accounts, and cross-border transactions. The work sits at the intersection of product, compliance, and customer experience. The problems are rarely simple: balancing speed with rigor, global consistency with local reality, and immediate execution with the stronger systems a growing company needs next. It's a function for operators with a builder mentality: trusted to take ownership, work cross-functionally with product and risk, and create new processes for things that have not existed before. If you want to help build the operational backbone of a global financial platform, this is work that keeps the whole machine moving. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @[airwallex.com](http://airwallex.com) email address. Please apply only through [careers.airwallex.com](http://careers.airwallex.com) or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. ## Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. ## About Airwallex ## Company Overview - **One-liner**: Airwallex is a financial technology company building a unified global payments and banking platform that helps businesses manage cross-border payments, treasury, spend, and financial operations through proprietary infrastructure, software, and AI. - **Entity Type**: Private (Series G) - **Headquarters**: Dual headquarters in Singapore and San Francisco, USA; founded in Melbourne, Australia - **Founded**: 2015 - **Founders**: Jack Zhang (CEO), Lucy Liu, Max Li, Xijing Dai, and Ron Li ## Core Business - Primary industry: Financial Services / Payments / Fintech Infrastructure - Target customers: B2B, primarily serving SMBs, scaling enterprises, digital platforms, and marketplaces globally - Mission or purpose statement: "Build the future of global banking" — they aim to replace legacy, fragmented banking systems with a borderless, intelligent, real-time financial operating system for modern businesses. ## Products & Services - **[Business Accounts]**: Multi-currency global accounts to receive, hold, and manage funds in 20+ currencies, with local account details for key markets. - **[Payments]**: Global payment acceptance via 160+ local payment methods, low-code checkout, and programmatic payout capabilities to 200+ countries. - **[Spend / Corporate Cards]**: Multi-currency corporate and employee cards with customisable spend controls, designed for global teams. - **[Expense Management]**: A platform to track, control, and reconcile global business expenses, including employee reimbursements. - **[Billing & Subscription Management]**: A billing platform for usage-based and subscription pricing models, supporting AI companies and complex revenue workflows. - **[Platform APIs]**: API-first infrastructure enabling businesses to embed financial services (accounts, payments, FX, card issuing) into their own products. - **[FX & Treasury]**: Interbank foreign exchange rates and tools to intelligently manage currency risk across markets. ## Market Standing - **Valuation**: US$11 billion (latest valuation in 2025, following a fresh investment round). - **Key Metric**: US$1.8 billion in total funding raised; Annual Recurring Revenue (ARR) surpassed US$1 billion by 2025. - **Notable Investors/Partners**: Series G investors include prominent global venture capital firms (specific names not listed in source but backed by top-tier VCs); serves over 200,000 businesses including TikTok, Brex, Rippling, Navan, Qantas, and SHEIN. - **Growth Signals**: - US$287 billion in global payments processed (USD). - 92% of transfers settled same-day, 50% processed instantly. - Over 85 financial licenses and registrations globally. - Team of ~2,300 people across 27 offices internationally. - Dual-headquarters model (Singapore + San Francisco) adopted in 2025 to support next phase of growth. ## Competitive Advantages - Proprietary, API-first infrastructure built from scratch (not riding legacy banking rails), enabling faster, cheaper, and more transparent cross-border transactions. - Unified platform combining banking, payments, spend management, billing, and FX — reducing the need for multiple vendors. - Deep AI integration across the platform to automate financial operations and provide intelligent insights. - Extensive regulatory licensing (85+ licenses) across major markets, creating a high barrier to entry. - Strong network effects: serves both direct businesses and platforms/marketplaces that embed Airwallex into their offerings. ## Strategic Focus - Continue scaling the platform to support the rapid growth of AI-native companies and usage-based business models (highlighted by the launch of their global billing platform). - Expand the dual-headquarters presence to tap into the largest tech talent markets (San Francisco and Singapore). - Invest heavily in AI to build "interconnected, intelligent financial systems where money, data, and decisions move together." - Deepen product capabilities to automate financial operations end-to-end for global businesses. ## Why Work Here - High-growth, ambitious environment: described as "the most ambitious work of your career" by the company; founded in 2015 and already processing $287B in payments. - Global impact and scale: work on infrastructure used by 200,000+ businesses, from startups to enterprises like TikTok and SHEIN. - Hybrid/office culture: 27 offices globally (Melbourne, Singapore, San Francisco, London, Shanghai, Amsterdam, and more) offering opportunities to work across teams and locations. - Engineering-driven culture: heavy emphasis on building proprietary technology, AI, and developer-first products. - Notable perks: opportunity to work on a modern financial stack, exposure to cutting-edge AI/Fintech intersection, and a diverse, international team of "2,200 of the brightest and most innovative people in tech." ## Sources 1. [airwallex.com - Who We Are](https://www.airwallex.com/en-eu/who-we-are) 2. [airwallex.com - Global Platform](https://www.airwallex.com/global) 3. [careers.airwallex.com](https://careers.airwallex.com/) 4. [LinkedIn - Airwallex](https://www.linkedin.com/company/airwallex) 5. 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