---
title: 'Associate Fraud Analyst at Wyllo'
canonical: 'https://feeny.ai/job/associate-fraud-analyst-wyllo-casablanca-wbptyd9gd9tm'
type: 'job'
last_seen: '2026-09-11'
---

# Associate Fraud Analyst at Wyllo

- **Company:** Wyllo
- **Location:** Casablanca, Morocco
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-06
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.gem.com/nofraud/am9icG9zdDp8Ap7It6aJ5ZKI7dbjfTgV

## Job description

## About Wyllo

Wyllo is a CX-first, end-to-end risk intelligence platform that helps ecommerce merchants manage fraud, policy abuse, and customer experience across the entire commerce lifecycle. By combining identity signals with behavioral intelligence, Wyllo enables merchants to better understand shopper intent and make smarter decisions across checkout, returns, refunds, and customer support. Wyllo works with leading ecommerce brands and integrates directly into the platforms where merchants manage orders and customer interactions. Learn more at www.wyllo.ai

## About the Role

The Associate Fraud Analyst plays a critical role in protecting our merchants and their customers, reviewing flagged ecommerce orders and customer service cases in real time to distinguish legitimate shoppers from fraudulent activity. This role offers the opportunity to develop sharp analytical judgment and pattern-recognition skills, with a clear path to building full caseload speed and accuracy within the first few months on the team.

You will

- Review and take action on orders in the review queue, ramping up over your first three months toward a full daily volume, with senior analysts on the team reviewing 27+ orders per hour
- Support customer and merchant calls during scheduled phone shifts
- Identify and escalate emerging or unusual fraud patterns to the team
- Learn, retain, and apply analyst processes and procedures documented in Confluence
- Attend live team meetings and trainings, or review recordings promptly when unable to attend live

You have

- Strong attention to detail and the ability to spot patterns and anomalies in large volumes of information
- Clear, professional written and verbal communication skills
- Solid research and problem-solving skills, with sound judgment under time pressure
- The ability to learn quickly, retain detailed processes, and apply training consistently
- Comfort working independently in a remote environment while staying accountable to team goals and deadlines
- Adaptability to shifting priorities and comfort navigating multiple systems and tools at once
- A high level of integrity and discretion when handling sensitive customer and transaction data
- A results-driven, improvement-oriented mindset
- Prior experience in fraud, research, financial services, or another analytical field preferred
- Proficiency with G Suite (Gmail, Docs, Sheets) and a stable, reliable internet connection
- Proficiency with Metabase is a plus
- Undergraduate degree is preferred, but not required

Working at Wyllo

We’re a high-performing team that is passionate about fraud and a community driven by values that shape everything we do. We seek passionate and dedicated individuals who align with our core principles; Integrity, Pride, Humility and Impact.

- ​​Integrity: We do the right thing, even when it’s tough, and even if no one sees it. We always consider the customer’s best interest in every decision we make.
- Pride: We know that the work we do is important, and we take great pride in doing it well. We show up every day with the best intentions, ready to deliver superb outcomes for our team, our customers, and ourselves.
- Humility: We leave our egos at the door, approaching problems as a team, with openness and collaboration. We’re willing to be wrong in order to get things right.
- Impact: We are results-oriented, we take ownership, and we hold ourselves accountable to get things done and deliver results.

If you are excited to collaborate in a fast-paced, purpose-driven environment where your contributions truly matter, we’d love to have you join us!

## Equal Employment Opportunity

Wyllo LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, sexual orientation, political affiliation, military veteran status, domestic violence victim status, or any other protected characteristic under applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

## About Wyllo

## Company Overview
- **One-liner**: Wyllo is a CX-first risk intelligence platform that helps ecommerce merchants manage fraud, policy abuse, and customer experience across the entire commerce lifecycle.
- **Entity Type**: Private (Seed Stage)
- **Headquarters**: New York, New York, United States
- **Founded**: The company was formed through the rebranding and merger of NoFraud and Yofi in March 2026. NoFraud was founded earlier.
- **Founders**: Not publicly listed for the combined entity. The company was created alongside CX leaders.

## Core Business
- **Primary Industry**: Ecommerce Fraud Prevention & Risk Intelligence / Software Development
- **Target Customers**: B2B – Ecommerce merchants (mid-market to enterprise), CX and operations leaders
- **Mission/Purpose**: To help teams intelligently manage risk and reward, enabling trust-based customer experiences without introducing risk.

## Products & Services
Wyllo offers a unified, end-to-end risk intelligence platform with these key modules:
- **Payment Fraud Protection**: AI-powered ecommerce fraud screening, backed by human fraud experts, to maximize accuracy and flexibility for merchants.
- **Bot and Reseller Detection**: Stops bots and unauthorized resellers from exploiting discounts and depleting inventory.
- **Return Fraud and Abuse Prevention**: Uses advanced risk models to spot suspicious behavior and enables personalized return policies.
- **Claim and Policy Abuse Prevention**: Identifies risk and intent upstream to prevent account takeovers (ATO) and abuse from turning into refunds or chargebacks.
- **Chargeback Management**: AI-driven dispute workflows to win more cases with less effort.
- **CX Support Integration**: Embeds risk scores and next-best actions inside CX tools (e.g., Salesforce Service Cloud, Kustomer, Gorgias), turning support touchpoints into risk intelligence.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (Private company).
- **Key Metric**: Total Funding – The company has raised funds across multiple rounds:
    - Non-Equity Assistance (2024-01-16): Led by Visa Inclusive Fintech Accelerator.
    - Pre-Seed Round (2022-02-28): Led by Kickstart (5 investors).
    - Seed Round (2024-06-14): 2 investors.
- **Notable Investors/Partners**: Visa Inclusive Fintech Accelerator, Kickstart.
- **Growth Signals**:
    - Rebranded and integrated NoFraud and Yofi into a single platform in March 2026, signaling strategic consolidation and expansion.
    - Reports a **1.6% Revenue Lift** and **70% Fewer Chargebacks** for clients.
    - Works with notable ecommerce brands including **Everlane**, **Grüns**, and **HexClad**.
    - Integrates with major platforms like Salesforce Service Cloud, Kustomer, Gorgias, Happy Returns, and Seel.

## Competitive Advantages
- **Unified, End-to-End View**: Unlike fragmented solutions that silo pre-purchase, checkout, and post-purchase data, Wyllo combines identity and behavioral signals from the entire customer journey into a single intelligence layer.
- **CX-First Approach**: The platform is designed to enhance customer experience, not just block fraud. It helps merchants make the right decision for each customer in each moment, reducing friction for good customers.
- **Embedded Intelligence**: Risk scores and next-best actions are embedded directly into merchant workflows (CX tools, returns platforms), making it actionable for operations and support teams.
- **Focus on Intent**: Moves beyond simple identity-based fraud detection to understand shopper intent through behavioral patterns, distinguishing between legitimate customers, policy abuse, and organized fraud.

## Strategic Focus
- **Platform Unification**: Continuing to integrate and build upon the combined capabilities of NoFraud and Yofi to deliver a single, cohesive risk intelligence platform.
- **Deepening Integrations**: Expanding partnerships with ecommerce platforms and CX tools to embed risk intelligence more deeply into merchant workflows.
- **Growth & Hiring**: Actively hiring for key roles (Sr. DevOps Engineer, Enterprise AE, Head of Growth, Senior Quality Engineer, Senior Accountant, GTM Operations Manager), indicating a focus on scaling the team and go-to-market operations.

## Why Work Here
- **Culture of Impact**: The company describes itself as built with "changemakers" who are "obsessed with understanding your business" and "adapting quickly, curiosity, and thinking ahead." They seek people who "don’t just do the job, they change how it’s done."
- **High-Growth Environment**: As a recently rebranded, funded startup with a clear product-market fit and active hiring, this is an opportunity to join a company at an inflection point and have significant impact.
- **Remote/Hybrid/Office**: The headquarters is in New York, NY. Job postings list locations like "United States," suggesting a flexible or remote-first policy for many roles.
- **Notable Tech Stack**: Employees get exposure to a modern tech stack including: Python, Salesforce, HubSpot, Playwright, Jenkins, Terraform, and more.
- **Headcount**: Approximately 72 employees, offering a small-team environment where individual contributions are highly visible.

## Sources
1. [wyllo.ai](https://wyllo.ai/)
2. [wyllo.ai/about](https://wyllo.ai/about/)
3. [LinkedIn - Wyllo](https://www.linkedin.com/company/-wyllo-ai)
4. [wyllo.ai - Rebranding Announcement](https://wyllo.ai/nofraud-rebrands-as-wyllo-introducing-a-cx-first-approach-to-ecommerce-risk-intelligence/)
5. [wyllo.ai - Team Page](https://wyllo.ai/about/our-team/)

## Other roles at Wyllo

- [GTM Operations Manager](https://feeny.ai/job/gtm-operations-manager-wyllo-united-states-8zb69nnmv07r) — United States
- [Account Executive, Mid-Market](https://feeny.ai/job/account-executive-mid-market-wyllo-united-states-vf254h8y3yf4) — United States
- [Full Stack Engineer (FSE)](https://feeny.ai/job/full-stack-engineer-fse-wyllo-montreal-nbbvn4vybwr8) — Montréal, Canada
- [Account Executive, Enterprise](https://feeny.ai/job/account-executive-enterprise-wyllo-united-states-ntc5j1n3h94j) — United States
- [Associate Fraud Analyst](https://feeny.ai/job/associate-fraud-analyst-adyen-chicago-r7yq3kakatdz) — Chicago, IL