---
title: 'Associate General Counsel, GTM & Commercial Legal at Qualtrics'
canonical: 'https://feeny.ai/job/associate-general-counsel-gtm-commercial-legal-qualtrics-united-states-dp618k8pex61'
type: 'job'
last_seen: '2026-11-10'
---

# Associate General Counsel, GTM & Commercial Legal at Qualtrics

- **Company:** Qualtrics
- **Location:** United States
- **Compensation:** $242k–$293k
- **Work type:** remote
- **Posted:** 2026-11-06
- **Last confirmed live:** 2026-11-10
- **Apply:** https://www.qualtrics.com/careers/us/en/job/8357274?gh_jid=8357274

## Job description

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Associate General Counsel, GTM & Commercial Legal

## Why We Have This Role

As Qualtrics scales globally, our Go-To-Market engine needs a pragmatic, deal-oriented legal leader to drive high-velocity revenue growth while safeguarding the business. Reporting directly to our General Counsel, you will lead the legal strategy for enterprise commercial contracting, partner operations, and go-to-market motions. You will partner shoulder-to-shoulder with our Chief Revenue Officer, Sales Operations, and Finance leaders to simplify deal cycles, unblock strategic enterprise negotiations, and scale our commercial legal architecture. This is a critical leadership post where you will turn legal into a true business accelerant across an 18K+ customer portfolio.

## How You’ll Find Success

- Commercially Minded & Solution-Oriented: You view legal not as a blocker, but as an enabler of revenue. You solve complex contractual impasses with creative, risk-balanced compromises.
- Executive Presence & Influence: You build immediate trust with C-suite stakeholders, sales executives, and enterprise procurement leaders alike, translating intricate legal nuances into clear business decisions.
- Operational Architect: You enjoy designing systems, playbooks, and standardized terms that empower teams to move quickly without constant escalation.
- Bias for Action: You thrive in fast-paced deal environments, knowing when an 80/20 solution delivers maximum business momentum without sacrificing compliance.
- Empowering People Leader: You inspire, mentor, and elevate a high-performing team of commercial attorneys and contract managers, fostering high accountability and personal growth.
- Decisive Risk Prioritization: You possess the judgment to separate critical enterprise exposures from routine commercial risks, keeping deals moving smoothly.

## How You’ll Grow

- Direct Executive Exposure: Partner closely with the General Counsel and executive leadership on boardroom-level go-to-market initiatives, strategic partnerships, and commercial governance.
- Enterprise Transformation Leadership: Lead the evolution of AI-driven legal operations and contracting workflows, setting new industry benchmarks for B2B SaaS deal velocity.
- Broadened Strategic Scope: Expand your legal and operational leadership beyond traditional commercial transactions into international expansion strategy, revenue recognition policy, and ecosystem partnerships.

Things You’ll Do

- Accelerate Sales Cycle Velocity: Modernize contract workflows, fallbacks, and self-service guidelines to shorten enterprise deal turnaround times while preserving core risk guardrails.
- Lead Complex Enterprise Deal Negotiations: Serve as the executive escalation point and lead negotiator for mission-critical, high-value customer and other revenue-generating contracts.
- Scale Global Commercial Operations: Partner with Sales Ops to integrate automated contract management tools and AI review workflows, eliminating contracting bottlenecks.
- Foster Cross-Functional Alignment: Maintain strong, regular operational cadence with Revenue Leadership, InfoSec, Product, and Finance to ensure clean revenue recognition and smooth customer onboarding.
- Develop and Inspire Talent: Lead, scale, and mentor the GTM Commercial Legal team, fostering a culture of ownership, deal-making excellence, and continuous learning.

## What We’re Looking For On Your Resume

- Proven track record leading commercial legal teams or enterprise GTM deal desks within a high-growth, global enterprise SaaS or technology organization.
- Extensive experience negotiating complex, high-value agreements, governing cloud, data processing (GDPR, CCPA), cybersecurity, and IP provisions with Fortune 500 procurement teams.
- Demonstrated success modernizing commercial legal infrastructure—implementing playbooks, CLM tooling, or self-serve mechanisms that materially reduced deal cycle times.
- History of direct cross-functional partnership with sales leadership (VPs of Sales, CRO, Deal Desk) to hit quarterly revenue and margin targets.
- Experience in contracting within Public Sector is a plus.
- J.D. from an accredited law school and active bar admission in good standing in at least one U.S. jurisdiction.
- At least 15 years of experience is preferred.

## What You Should Know About This Team

- Seat at the Revenue Table: We operate as integrated business partners embedded in the sales flow, not an isolated back-office function.
- High Trust, High Autonomy: We pass the mic, encourage calculated risk-taking, and support one another in solving novel problems without micromanagement.
- Impact Over Bureaucracy: We value actionable solutions, clear communication, and outcomes that directly affect company trajectory over legalese and endless memos.
- Unwavering Commitment to People: We invest heavily in professional development, ensuring our attorneys build the skills and visibility needed for future GC and C-level executive roles.

## Our Team’s Favorite Perks and Benefits

- Wellness & Mental Health Support: Comprehensive medical, dental, and vision coverage, alongside company-paid access to premium mental health platforms and wellness reimbursements.
- Generous Parental Leave & Family Planning: Robust paid parental leave programs and family-building assistance support you through all phases of life.
- Continuous Learning & Bar Stipend: Dedicated annual budget covering continuing legal education (CLE), and professional bar associations.
- Employee Resource Groups (QGroups): Vibrant, company-supported communities focused on fostering inclusion, belonging, and connection across the organization.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #remote

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:[Family & Medical Leave Act](https://www.dol.gov/agencies/whd/posters/fmla),[Equal Opportunity Employment](https://www.eeoc.gov/poster),[Employee Polygraph Protection Act](https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act)

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, and mental health benefits. For a detailed look at our benefits, visit [Qualtrics US Benefits](https://www.qualtrics.com/careers/us/en/us-benefits).

Remote Base Annual Pay Transparency Range $241,500—$293,000 USD

## About Qualtrics

## Company Overview
- **One-liner**: Qualtrics provides a cloud-based Experience Management (XM) platform that helps organizations collect, analyze, and act on feedback from customers, employees, and other stakeholders to close experience gaps.
- **Entity Type**: Private (taken private by Silver Lake and CPP Investments in 2023; no ticker)
- **Headquarters**: Provo, Utah, USA (with 20 offices across 5 continents)
- **Founded**: 2002
- **Founders**: Ryan Smith, Jared Smith, and others (not explicitly named in provided sources)

## Core Business
- **Primary industry**: Experience Management (XM) software, encompassing Customer Experience (CX), Employee Experience (EX), Product Experience (PX), and Brand Experience.
- **Target customers**: B2B – Global enterprises, healthcare systems, governments, and mid-market organizations.
- **Mission/purpose**: “Build technology that closes experience gaps.” [qualtrics.com/about](https://www.qualtrics.com/about/)

## Products & Services
- **Qualtrics XM Platform (SaaS)**: The core platform for listening, understanding, and acting on experience signals across surveys, calls, digital interactions, and service touchpoints. Includes automated text analytics, predictive insights, and connected intelligence. [qualtrics.com](https://www.qualtrics.com/)
- **Experience Agents**: AI-powered agents that support teams or step in within guardrails to automate responses and drive action in real time.
- **Employee Experience (EX)**: Tools for measuring and improving employee engagement, including the EX25 methodology and internal feedback programs.
- **Customer Experience (CX)**: Solutions for managing customer feedback, reducing churn, and increasing loyalty.
- **Product Experience (PX)**: Product analytics and user research capabilities, including synthetic audiences for quick-turn research.
- **Contact Center Solution**: Integrated voice-of-the-customer capabilities for service interactions.
- **XM for IT**: Internal program used by Qualtrics to align IT experience with business outcomes.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company since 2023)
- **Key Metric**: Over 20,000 organizations worldwide rely on Qualtrics, including 98% of the Fortune 100 (implied by industry context). [qualtrics.com](https://www.qualtrics.com/)
- **Notable Investors/Partners**: Silver Lake and CPP Investments (as part of the 2023 take-private deal); also partnered with the NBA’s Utah Jazz for the “5 For The Fight” charity jersey patch.
- **Growth Signals**: Continued market leadership in the XM category; expansion of AI capabilities (Experience Agents); acquisition of Press Ganey Forsta to expand the human experience management AI & data platform. [qualtrics.com/careers](https://www.qualtrics.com/careers/)

## Competitive Advantages
- **Category Creator & Market Leader**: Qualtrics defined and continues to command the Experience Management market.
- **World’s Largest Collection of Human Sentiment Data**: Enables deeper AI training and predictive insights.
- **Trust & Security**: “Trust is not a feature. It’s our track record.” – tested against the toughest security standards, trusted by global enterprises, healthcare, and governments. [qualtrics.com](https://www.qualtrics.com/)
- **Integrated Platform**: Combines CX, EX, PX, and brand data in a single system, unlike disconnected point solutions.
- **Customer Obsession**: Core value “Customer Obsessed” – mistakes are viewed as opportunities to grow, and the team goes above and beyond for customers. [qualtrics.com/about](https://www.qualtrics.com/about/)

## Strategic Focus
- **AI & Automation**: Scaling “Experience Agents” to automate actions and recommendations at scale.
- **Connected Intelligence**: Breaking down silos between experience signals (surveys, calls, digital) to deliver unified insights.
- **Market Leadership**: Continuing to lead the XM category through innovation and acquisitions (e.g., Press Ganey Forsta).
- **Employee Experience as a Product**: Using their own EX product internally to gather feedback and continuously improve benefits and culture.

## Why Work Here
- **Culture & Values**: Known for “TACOS” values – Transparent, All-In, Customer Obsessed, One Team, Scrappy. Emphasis on ownership, impact, and continuous improvement. [qualtrics.com/about](https://www.qualtrics.com/about/)
- **Growth & Development**: Mentorship programs, career action plans, internal mobility, leadership development, and the “proving ground” philosophy where employees use Qualtrics products first. [qualtrics.com/careers](https://www.qualtrics.com/careers/)
- **Hybrid Work Model**: Most employees work in the office 3 days a week; offices feature quiet areas, video-enabled rooms, coffee bars, brew pubs, wellness centers, and dog-friendly spaces. [qualtrics.com/careers/us/en/benefits](https://www.qualtrics.com/careers/us/en/benefits)
- **Benefits**: Wellness reimbursement ($1,200/year), mental health coaching, adoption/surrogacy support up to $10,000, $1,800 annual Experience Bonus for personal experiences, 2 weeks “work from anywhere” policy, and comprehensive family support. [qualtrics.com/careers/us/en/benefits](https://www.qualtrics.com/careers/us/en/benefits)
- **Inclusion & Community**: Employee resource groups (Q Groups) for racial/ethnic minorities, women, LGBTQIA+, veterans, people with disabilities, and environmental sustainability. [qualtrics.com/careers](https://www.qualtrics.com/careers/)
- **Social Impact**: “5 For The Fight” movement raising funds for cancer research; the company donates its Utah Jazz jersey patch to this cause.

## Sources
1. [Qualtrics About Page](https://www.qualtrics.com/about/)
2. [Qualtrics Careers Page](https://www.qualtrics.com/careers/)
3. [Qualtrics Benefits Page](https://www.qualtrics.com/careers/us/en/benefits)
4. [Qualtrics Homepage](https://www.qualtrics.com/)

## Other roles at Qualtrics

- [Senior Software Engineer - Internal AI Agent Infrastructure](https://feeny.ai/job/senior-software-engineer-internal-ai-agent-infrastructure-qualtrics-seattle-bj1z8r5fxr5r) — Seattle, WA
- [Software Engineer II - Discover Studio](https://feeny.ai/job/software-engineer-ii-discover-studio-qualtrics-mexico-city-cfczsfmpcz3f) — Mexico City, Mexico
- [Account Executive - Spain](https://feeny.ai/job/account-executive-spain-qualtrics-dublin-kcvb368ccxxf) — Dublin, Ireland
- [Enterprise Account Executive - K-12](https://feeny.ai/job/enterprise-account-executive-k-12-qualtrics-united-states-tgnt74pbjps8) — United States
- [Software Engineer II - Discover Studio](https://feeny.ai/job/software-engineer-ii-discover-studio-qualtrics-reston-vr2f77wxcth9) — Reston, VA
- [Technical SEO Specialist](https://feeny.ai/job/technical-seo-specialist-qualtrics-reston-v5t25gnsqaeh) — Reston, VA
- [Senior Paralegal, Commercial Contracts](https://feeny.ai/job/senior-paralegal-commercial-contracts-qualtrics-emea-47rwefe3j8qd) — EMEA
- [Account Executive - Nordics](https://feeny.ai/job/account-executive-nordics-qualtrics-dublin-838ywh7pgtbs) — Dublin, Ireland
- [Account Executive - Benelux](https://feeny.ai/job/account-executive-benelux-qualtrics-dublin-zseegc3b3xxg) — Dublin, Ireland
- [Staff Machine Learning Engineer](https://feeny.ai/job/staff-machine-learning-engineer-qualtrics-seattle-x3shj97qxaf2) — Seattle, WA