--- title: 'Associate II - Licensing at Zinnia' canonical: 'https://feeny.ai/job/associate-ii-licensing-zinnia-gurugram-haryana-jzf4xgpmzqky' type: 'job' last_seen: '2026-11-03' --- # Associate II - Licensing at Zinnia - **Company:** Zinnia - **Location:** Gurugram Haryana, India - **Posted:** 2026-11-02 - **Last confirmed live:** 2026-11-03 - **Apply:** https://job-boards.greenhouse.io/zinnia/jobs/4726334006 ## Job description ## WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. ## WHAT YOU'LL DO: Process licensing & commissions transactions as per standard operating procedures (SOPs) Perform data entry, data validation, and data analysis with high accuracy Review, verify, and update records in internal systems. Handle email-based communication with internal teams or clients. Ensure compliance with quality standards, turnaround time (TAT), and SLAs Identify discrepancies or errors and escalate issues to supervisors when required Maintain confidentiality and data security as per company and client policies Participate in process improvement initiatives and training programs Meet productivity, accuracy, and performance targets consistently Researching and processing requests while working on multiple screens and applications. Resolving moderately routine questions following pre-established guidelines. Performing routine research on customer inquiries. Ensuring customer satisfaction and strive to meet & exceed service standards. Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. Ability to work with strict timelines. ## WHAT YOU'LL NEED: Good written communication skills Strong attention to detail and accuracy Basic knowledge of MS Office (Excel, Word, Outlook) Ability to work with large volumes of data Time management and multitasking skills Ability to work independently as well as in a team Willingness to work night shifts Must be able to type 30+ WPM with 98% accuracy. Graduation in any stream, Commerce Graduate preferred. Experience of working in Insurance process would be preferred. Experience in a professional/office related environment that required you to work regularly scheduled shifts. Experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. Effective English business communication skills required to exchange information with client. Must have basic Email/ Letter writing skills. Good understanding of MS Excel and MS-Outlook. ## #LI-TN1 ## About Zinnia ## Company Overview - **One-liner**: Zinnia provides a cloud-native enterprise platform that simplifies the buying, selling, and administration of life insurance and annuity products for carriers, distributors, and agents. - **Entity Type**: Private (backed by Eldridge Industries, with funding from KKR and Vista Credit Partners) - **Headquarters**: Greenwich, Connecticut, United States - **Founded**: 2005 - **Founders**: Not publicly available (the company was formed through the acquisition and combination of multiple entities including Ebix's life and annuity division) ## Core Business - Primary industry/industries: Insurance Technology (InsurTech), Enterprise Software, Life & Annuity Administration - Target customers: B2B – Life and annuity carriers, insurance distributors, broker-dealers, and agents - Mission or purpose statement: "We simplify insurance. We make it faster, easier, and more human for everyone it touches." ## Products & Services - **Zinnia Platform (The Modern Distribution Hub)**: A unified, cloud-native marketplace that integrates education, product matching, digital order entry, and policy servicing into a single experience for agents and advisors. - **Zinnia Market Connect**: A connectivity solution that standardizes operations and accelerates growth across the insurance value chain. - **Zinnia Now**: A set of modern digital tools to enhance and/or convert legacy systems for a transformed customer experience. - **Zinnia Launch**: A fast-track solution to accelerate product design, deployment, and distribution to market. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Annual Revenue of $165.0M (LinkedIn estimate); Total Funding of $300.0M (Debt Financing, Oct 2024) - **Notable Investors/Partners**: Parent company is Eldridge Industries. Backed by funds managed by KKR and Vista Credit Partners. [linkedin.com](https://www.linkedin.com/company/zinniatm) - **Growth Signals**: - Over $180 billion in assets under administration. - Serves 100+ carrier clients, 2,500+ distributors and partners, and over 2 million policyholders. - Processes over 50% of U.S. annuity digital sales through broker-dealers via DTCC. - Headcount grew 20.8% year-over-year to 1,625 employees. - Has acquired multiple companies to scale, including PolicyGenius (2023), Breathe Life (2022), Convergent Financial Technologies (2020), and Life.io (2019). - Recently completed the acquisition of Ebix’s life and annuity division (announced 2025). ## Competitive Advantages - **Market Dominance**: Processes a majority of digital annuity sales in the U.S., giving it a powerful network effect and deep integration with the DTCC. - **Scale & Trust**: Supports over $180B in assets under administration and is trusted by top carriers and banks, creating a high barrier to entry for competitors. - **End-to-End Platform**: Offers a unified, modular, cloud-native platform that covers the entire policy lifecycle (design, distribution, administration, servicing), reducing complexity for clients. - **Proven Acquisition Integration**: Has a strong track record of acquiring and integrating complementary businesses (PolicyGenius, Breathe Life) to expand capabilities and market reach. ## Strategic Focus - **Platform Consolidation**: Continuing to integrate acquired assets (especially the Ebix L&A business) into a single, cohesive platform. - **Modernization of Legacy Systems**: Helping carriers convert from outdated legacy systems to modern, cloud-native digital tools. - **Expanding Distribution**: Leveraging the "Modern Distribution Hub" to connect more carriers, distributors, and agents in a single marketplace. - **Innovation with AI**: Actively hiring for AI and ML roles, indicating a focus on embedding intelligence into their platform for better product matching and servicing. ## Why Work Here - **Impact at Scale**: Employees see the direct impact of their work on the financial security of millions of policyholders and retirees. As stated on their careers page, "as an engineer, your code ensures retirees can trust their income for decades." [zinnia.com](https://zinnia.com/en/careers) - **Growth & Learning**: The company emphasizes mentorship, stretch projects, and a culture of curiosity. The rapid headcount growth and acquisition history provide opportunities for career advancement. - **Culture**: Values are "Be Bold, Team Up, Deliver Value." The careers page highlights a collaborative, non-ego-driven environment where "every voice is heard." - **Work Policy**: Hybrid and remote options available depending on the role and location (e.g., Alpharetta, GA is hybrid; some US roles are remote; major office hubs in Noida and Gurugram, India). - **Compensation & Benefits**: Glassdoor reviews rate compensation and benefits at 3.9/5, with employees noting "excellent benefits" and "competitive pay" as pros. [glassdoor.com](https://www.glassdoor.com/Reviews/Zinnia-Reviews-E7684629.htm) - **Employee Sentiment**: Glassdoor rating of 3.7/5, with 71% of employees willing to recommend to a friend. Pros include great people and culture. Cons mentioned include work-life balance concerns and recent layoffs/restructuring. ## Sources 1. [zinnia.com](https://zinnia.com/en) 2. [zinnia.com - Careers](https://zinnia.com/en/careers) 3. [linkedin.com](https://www.linkedin.com/company/zinniatm) 4. [glassdoor.com](https://www.glassdoor.com/Reviews/Zinnia-Reviews-E7684629.htm) 5. 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