--- title: 'Associate Implementation Manager at VTS' canonical: 'https://feeny.ai/job/associate-implementation-manager-vts-new-york-new-york-46vx3br92c2g' type: 'job' last_seen: '2026-09-04' --- # Associate Implementation Manager at VTS - **Company:** VTS - **Location:** New York New York, United States - **Posted:** 2026-08-12 - **Last confirmed live:** 2026-09-04 - **Apply:** https://job-boards.greenhouse.io/vts/jobs/4723555005 ## Job description As we continue to revolutionize the commercial real estate industry, we're hiring an Associate Implementation Manager to join our team. This is an entry-level role built for someone ready to take things on and grow fast. You'll be embedded in a fast-moving implementation org, supporting clients and internal teams through onboarding, approval, and early adoption. You'll work cross-functionally to ensure a seamless experience from pre-sale through ongoing support, and you'll do it with an AI-first mindset, leaning on modern tools to work smarter, not harder. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. ** What you'll do: - Drive Efficiency with AI - Approach every task with an AI-first mindset. Look for opportunities to leverage AI & Automation Tools to automate data collection, streamline workflows, and reduce manual lift. - Project Execution Partnership - Partner on projects to plan, schedule, and manage project timelines from kickoff through portfolio go-live. Facilitate recurring project management meetings, build bespoke implementation plans tailored to client goals, and ensure each project lands on time, within scope, and against the right outcomes. - Handle Varied Scope - Move between data onboarding, client-specific implementation plans, and internal projects without losing momentum. You'll juggle multiple priorities and know when to ask for help versus push through. - Cross-Functional Collaboration - Work closely with Sales, Solutions, Customer Success, and Support to ensure a consistent client experience from pre-sale through ongoing support. - Develop Toward Client Mastery - Actively participate in internal team strategy and project management meetings to hone “VTS Best Practices” toward managing client expectations and milestones, with a clear path to owning your own accounts. What makes you a great fit? - AI Forward - You've used LLM & or automation tools like n8n, Cursor, or to automate or accelerate your own work, even on personal projects. - Structured Thinker You turn ambiguous problems into organized plans. You're comfortable with spreadsheets, models, and data, and you ask the right questions before jumping into execution. - Strong Communicator You can write a clear status update, run a 30-minute client call with minimal guidance from a senior IM in the room, and know when to escalate. - Multitasker You thrive in fast-paced environments and can juggle multiple internal priorities without dropping the ball. - Growth-Oriented You're looking for a foot-in-the-door role where you can master the product internally before eventually leading your own client accounts. What Success Looks Like First 6 months: You've shadowed senior IMs across the full implementation lifecycle, taken ownership of data onboarding for at least one client, and built or contributed to at least one AI-driven workflow that saves the team measurable time. First 12 months: You're running smaller client implementations independently, facilitating client meetings without a senior IM, and recognized cross-functionally as the go-to for at least one part of the implementation process. What VTS Values & How We Show It - Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees! - Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches! - Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees! - Move as One - We work in an open floor plan to promote cross-functional collaboration. - Take Ownership - Be an owner of the company you’re building with our equity packages. - Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more! ## ABOUT VTS [VTS](http://www.vts.com?utm_medium=pr&utm_source=business-wire&utm_campaign=2026-CPO-announcement) is the only AI-driven technology platform enabling intelligent real estate by unifying industry professionals, investors, and their customers at scale. In 2013, VTS revolutionized commercial real estate leasing operations with what is now VTS Lease. Today, [VTS AI](https://www.vts.com/ai?utm_medium=pr&utm_source=business-wire&utm_campaign=2026-CPO-announcement) is the largest first-party insights and collaboration engine in the industry, transforming how strategic decisions are made and executed by the real estate industry globally. With the VTS Platform, consisting of [VTS Lease](https://www.vts.com/vts-lease?utm_medium=pr&utm_source=business-wire&utm_campaign=2026-CPO-announcement), [VTS Market](https://www.vts.com/vts-market?utm_medium=pr&utm_source=business-wire&utm_campaign=2026-CPO-announcement), [VTS Activate](https://www.vts.com/vts-activate?utm_medium=pr&utm_source=business-wire&utm_campaign=2026-CPO-announcement), and [VTS Data](https://www.vts.com/vts-data?utm_medium=pr&utm_source=business-wire&utm_campaign=2026-CPO-announcement), every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through the platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE. VTS maintains offices in New York City, London, Toronto, Chicago. To learn more about VTS and view our open roles, visit us at [vts.com](http://vts.com/) or follow us on Instagram (@WeAreVTS) or LinkedIn. Pay Transparency At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $65,000 and $90,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. ## EEO Guidelines VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the [Candidate Privacy Statement.](https://www.vts.com/privacy) If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at [ta@vts.com](http://ta@vts.com/) [Privacy Policy](https://www.vts.com/privacy) ## About VTS ## Company Overview - **One-liner**: VTS is the commercial real estate industry’s leading technology platform that unifies owners, operators, brokers, and tenants to capitalize on opportunities revealed in every square foot of their properties. - **Entity Type**: Private (10 funding rounds, $454.6M total funding) - **Headquarters**: New York, New York, United States - **Founded**: 2012 - **Founders**: Not publicly available from provided sources ## Core Business - **Primary industry/industries**: Commercial Real Estate (CRE) Software / PropTech - **Target customers**: B2B – Enterprise CRE owners, operators, brokers, and tenants (e.g., Blackstone, Brookfield Properties, JLL, CBRE) - **Mission or purpose statement**: Not explicitly stated in provided sources, but the company emphasizes making customers smarter and faster, and being the industry’s largest first-party data source. ## Products & Services - **VTS Platform**: A unified suite of SaaS products for leasing, asset management, market intelligence, and AI-driven insights. - **VTS Lease**: Leasing and asset management workflow solution. - **VTS Market**: Real-time market data and benchmarking. - **VTS Activate**: Tenant engagement and experience platform. - **VTS Data**: Structured data and analytics. - **VTS AI**: AI-powered tool that transforms leases, proposals, and market activity into instant, actionable intelligence (e.g., 95% reduction in manual lease searches, 93% reduction in proposal entry time). ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metrics (Private)**: - **Total Funding**: $454.6M (10 rounds) - **Annual Revenue**: $77.0M (estimated) - **Headcount**: 197 employees (-1.3% YoY) - **Notable Investors/Partners**: Not publicly available from provided sources (customers include Blackstone, Brookfield, Hines, BXP, JLL, CBRE) - **Growth Signals**: - 60% of U.S. Class A office space is managed on the VTS platform. - 12 billion square feet of office, retail, and industrial space under management globally. - 45,000+ CRE professionals use the platform. - 57B+ square feet of leasing signals powering AI. - 300M+ data points driving insights. - Operates in 12 countries (Canada, UK, India, Spain, France, etc.). ## Competitive Advantages - **Largest first-party data source in CRE**: Unmatched dataset of leasing signals and market activity. - **AI-driven efficiency**: VTS AI eliminates manual data entry and provides instant insights, creating a significant productivity moat. - **Market dominance in Class A office**: Over 60% market share in US Class A office space, creating network effects and high switching costs. - **Integrated platform**: Unifies owners, brokers, and tenants on a single system, reducing fragmentation. ## Strategic Focus - **AI & Data Monetization**: Expanding VTS AI capabilities to transform unstructured documents into structured data and generate predictive analytics. - **Platform Expansion**: Moving beyond office into retail and industrial (12B sq ft includes all asset types). - **Global Scale**: Operating in 12 countries and growing user base (45,000+ CRE professionals). - **Customer Obsession**: Product decisions revolve around customer outcomes, with a focus on speed and intelligence. ## Why Work Here - **Culture & Values**: Core values include Strive for Excellence, Appreciate the Difference, Move as One, Take Ownership, Be Curious, Be Customer Obsessed. These are reinforced through a dedicated Values Interview and a Values Award ($1,000 learning stipend). - **DE&I Commitment**: Active Employee Resource Groups (7 ERGs), partnerships with 15+ diversity groups, and a “VTS Buddy” program for new hires. - **Benefits**: - 16 weeks 100% paid parental leave for primary caregiver, 6 weeks for secondary, plus a phased return-to-work program (60% time at 100% pay for first 4 weeks). - Equity packages – “own a piece of VTS”. - Learning & Development stipend for external courses and internal VTS Academy. - Monthly wellness events and leadership coaching/mentorship. - **Career Development**: Career ladders in many departments, clear growth paths, and cross-departmental projects. - **Work Environment**: Multiple offices (New York, NY; Canada) with remote/hybrid options not explicitly stated; roles listed are primarily in New York or Canada. The interview process includes phone and onsite interviews (2–6 hours for onsite). - **Recognitions**: Named fastest-growing PropTech company in history. ## Sources 1. [VTS Careers Page](https://www.vts.com/careers) 2. [VTS Homepage](https://www.vts.com/) 3. [VTS Blog - Culture](https://www.vts.com/blog/what-is-the-culture-like-at-vts) 4. [VTS LinkedIn](https://www.linkedin.com/company/we-are-vts) 5. [VTS Jobs on Greenhouse](https://job-boards.greenhouse.io/vts) ## Other roles at VTS - [People Operations Coordinator](https://feeny.ai/job/people-operations-coordinator-vts-new-york-new-york-vb7my28v7ezv) — New York New York, United States - [Senior Salesforce & Integration Engineer](https://feeny.ai/job/senior-salesforce-integration-engineer-vts-new-york-new-york-7hj7spzk4kmn) — New York New York, United States - [Integrations and API Support Advisor](https://feeny.ai/job/integrations-and-api-support-advisor-vts-new-york-new-york-hwkg8xpaqy4v) — New York New York, United States - [Director of Growth Marketing](https://feeny.ai/job/director-of-growth-marketing-vts-new-york-new-york-533j88ejzhre) — New York New York, United States - [Senior Manager, Solutions Consultant - Activate](https://feeny.ai/job/senior-manager-solutions-consultant-activate-vts-new-york-new-york-a7eexrakhh44) — New York New York, United States - [Sales Director](https://feeny.ai/job/sales-director-vts-new-york-new-york-byynhh6cw4jj) — New York New York, United States - [Executive Assistant](https://feeny.ai/job/executive-assistant-vts-new-york-new-york-beks6zqe6ng6) — New York New York, United States - [Senior Technical Solutions Consultant](https://feeny.ai/job/senior-technical-solutions-consultant-vts-new-york-new-york-0nz2jny14fx0) — New York New York, United States - [Client Success Representative](https://feeny.ai/job/client-success-representative-vts-new-york-new-york-jj6j5fvty182) — New York New York, United States - [Senior Client Success Manager](https://feeny.ai/job/senior-client-success-manager-vts-new-york-new-york-1cft5c6v46c7) — New York New York, United States