---
title: 'Associate Manager - Academy Program at aCommerce'
canonical: 'https://feeny.ai/job/associate-manager-academy-program-acommerce-bangkok-1g6xpp6py88s'
type: 'job'
last_seen: '2026-09-09'
---

# Associate Manager - Academy Program at aCommerce

- **Company:** aCommerce
- **Location:** Bangkok, Thailand
- **Posted:** 2025-06-09
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/acommerce/jobs/6962952

## Job description

Key Responsibilities:

Program Management & Delivery

- Design, plan, and manage end-to-end learning programs across the organization.
- Align academy initiatives with business goals and workforce development needs.
- Coordinate program logistics, including scheduling, enrollment, communications, and delivery support.
- Manage program calendars and ensure timely execution of cohorts, workshops, and training sessions.

Curriculum & Content Development

- Lead the development of comprehensive learning curricula for multiple tracks (e.g., departmental curriculum, functional upskilling, leadership etc).
- Collaborate with subject matter experts (SMEs) to design content that is relevant, engaging, and aligned with desired learning outcomes.
- Develop or oversee the creation of learning materials including presentations, eLearning modules, handbooks, facilitator guides, and assessments.
- Ensure content is adaptable for different learning styles and delivery formats (in-person, online, hybrid).

Stakeholder & Team Collaboration

- Partner with internal teams to identify training needs and learning priorities.
- Work with Department Heads to audit and ensure quality of learning.
- Support and coach facilitators and trainers to deliver high-impact learning experiences.

AI & Digital Capability Programs

- Support the design and rollout of company-wide AI awareness and capability-building programs.
- Partner with Technology and business stakeholders to translate AI concepts into practical employee learning experiences.
- Manage AI learning initiatives across the group.
- Continuously identify opportunities to improve learning delivery through AI-enabled tools and platforms.

Quality, Measurement & Improvement

- Track program engagement, completion, and performance metrics to evaluate effectiveness.
- Analyze learner feedback and performance data to refine curriculum and delivery.
- Maintain program documentation, standards, and best practices for scale and sustainability.
- Stay current on instructional design trends, adult learning principles, and digital learning innovations

Qualifications:

- Bachelor’s degree in Education, Learning & Development or a related field.
- 4+ years of experience in learning program management, curriculum development, or corporate training.
- Demonstrated ability to design, develop, and implement scalable learning programs and content.
- Strong knowledge of instructional design models and adult learning principles.
- Proficient in learning platforms, LMS, content authoring and Google suite tools.
- Excellent communication, stakeholder management, and facilitation skills.
- Highly organized with a balance of creativity and execution.
- Proficiency in both Thai & English
- Knowledge in automated script in excel is a plus

## About aCommerce

## Company Overview
- **One-liner**: aCommerce is the largest e-commerce enabler in Southeast Asia, providing end-to-end solutions for global brands to manage, market, and fulfill their online sales.
- **Entity Type**: Private (Series D)
- **Headquarters**: Bangkok, Thailand
- **Founded**: 2013
- **Founders**: Paul Srivorakul, Tom Srivorakul, and John Srivorakul

## Core Business
- Primary industry/industries: E-commerce Services (E-commerce Enabler), Supply Chain & Logistics, Digital Marketing, Retail Technology
- Target customers: B2B — primarily global and regional brands (e.g., L’Oréal Group, Adidas, Abbott, Unilever, Nescafe, Samsung, Nestle) looking to sell online in Southeast Asia
- Mission or purpose statement: "Making E-commerce Easy"

## Products & Services
- **E-commerceIQ**: A unified platform providing a 360° view of business operations, including accounting, merchandising, performance marketing, account management, fulfillment and logistics, omnichannel order management, and business intelligence.
- **Warehouse & Order Fulfillment**: Physical storage and shipping services across 8 advanced fulfillment centers in the region.
- **Online Store Development**: Building high-performing, user-friendly online stores tailored to brand needs.
- **E-commerce Marketing**: Targeted digital marketing services to attract and convert customers.
- **Online Brand Management**: Establishing and maintaining consistent brand presence across online channels.
- **Customer Service Solutions**: Fast, reliable support for end customers.
- **Live Stream Solution**: Interactive live shopping capabilities, supported by 20+ live streaming studios across the region.
- **Consultation & Training**: Expert guidance to elevate client e-commerce strategy and team skills.
- **EcommerceIQ Market Insights**: Analytics suite (formerly BrandIQ) providing measurable data and actionable insights for online commerce strategy.
- **AskIQ**: AI-powered tool for natural language competitor queries and data synthesis.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding raised of **$118.8M** (Series D stage)
- **Notable Investors/Partners**: Ardent Capital (founding investor), Inspire Ventures, NTT DOCOMO Ventures, Sumitomo Corporation Equity Asia Limited, Sinar Mas Indonesia, MDI Ventures (Telkom Indonesia fund), Indies Capital Partners, Blue Sky, Cyberagent Ventures, JL Capital, DKSH
- **Growth Signals**:
    - Raised one of the largest Series A rounds in Southeast Asia ($10.7M)
    - Has achieved group profitability (announced post "aCommerce 2.0" initiative)
    - Operates in 5 countries (Thailand, Indonesia, Singapore, Malaysia, Philippines) with 1,000+ employees
    - Over 33% average month-on-month revenue growth in Indonesia at one point
    - Won Google Global Premier Partner Award for Search Innovation
    - Launched AI innovations including AskIQ, GEO optimization, and smart PDP generation

## Competitive Advantages
- **Scale & Reach**: The largest e-commerce enabler in SE Asia with offices in 5 countries and 8 fulfillment centers, giving unmatched physical infrastructure.
- **Integrated Ecosystem**: Unlike competitors with fragmented tools, aCommerce offers a unified platform (EcommerceIQ) that combines fulfillment, marketing analytics, and AI-powered data synthesis.
- **Deep Regional Expertise**: Over a decade of experience (since 2013) navigating the complex and diverse SE Asian e-commerce landscape.
- **AI-First Innovation**: Actively investing in AI tools for commerce (AskIQ, automated ad creation, shelf intelligence) to provide a competitive edge for clients.
- **Strong Brand Partnerships**: Long-term relationships with global giants like L’Oréal, Adidas, Unilever, Samsung, and Nestle serve as powerful social proof.

## Strategic Focus
- **"aCommerce 2.0" Initiative**: A pivot towards profitability and sustainable growth, which has reportedly been achieved.
- **AI-Powered Intelligent Commerce**: Deep investment in AI to automate and optimize e-commerce operations, from competitor analysis to content generation.
- **Live Commerce Expansion**: Leveraging 20+ live streaming studios to capture the booming live shopping trend in SE Asia.
- **Regional Domination**: Continuing to strengthen its position as the go-to partner for global brands in Southeast Asia.

## Why Work Here
- **E-commerce Career Launchpad**: aCommerce positions itself as a place where employees build a "CAREER in e-commerce," not just a job, with exposure to all facets of the industry in a fast-growing market.
- **Growth & Learning**: Access to leaders and subject matter experts, with opportunities to understand business strategy and direction.
- **Culture & Perks**: Known for investing in employees with solid healthcare, comfortable workspaces, attractive work locations, flexible work arrangements, and free lunch.
- **Scale & Impact**: Opportunity to work with the region's largest e-commerce enabler and top global brands, directly impacting their success.
- **Diversity & Inclusion**: Committed to equal opportunities and a work environment free of discrimination and harassment.
- **Work Policy**: Information on remote/hybrid policy is not explicitly stated, but "flexible work arrangements" are mentioned as a perk.

## Sources
1. [acommerce.asia - About Page](https://www.acommerce.asia/about/)
2. [acommerce.asia - Main Site](https://www.acommerce.asia/)
3. [acommerce.asia - Careers Page](https://www.acommerce.asia/career/)
4. [CB Insights - aCommerce Profile](https://www.cbinsights.com/company/acommerce)
5. [LinkedIn - aCommerce](https://bn.linkedin.com/company/acommerce)

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