---
title: 'Associate Manager - Key Account Management at aCommerce'
canonical: 'https://feeny.ai/job/associate-manager-key-account-management-acommerce-malaysia-6v345cnf89by'
type: 'job'
last_seen: '2026-11-11'
---

# Associate Manager - Key Account Management at aCommerce

- **Company:** aCommerce
- **Location:** Malaysia
- **Posted:** 2025-07-29
- **Last confirmed live:** 2026-11-11
- **Apply:** https://job-boards.greenhouse.io/acommerce/jobs/7111090

## Job description

Do you have what it takes to be part of the aTEAM?

aCommerce is currently looking for a-class individuals who can enable brands to become high-performing businesses. Our goal is to help brands achieve optimum performance and reach their targets!

If you are someone passionate about e-commerce -- an individual with the right skills, passion and commitment to bring brands to the next level, then you might just be the person we are looking for. Join the aTEAM as an Associate Key Account Manager!

As an Associate Key Account Manager, you will be the client's main POC leading the end-to-end process, which includes cross-functional activities involving both internal and external stakeholders. You will also be responsible on developing strong relationships with brands, marketplaces and other channels to drive business growth.

Specifically, this role will be:

- Managing fast-growing e-commerce sales of large brands (such as Nestlé, L'Oréal, Ray-Ban, AIS, etc.) through online marketplaces (Shopee, Lazada, Zalora, 11 Street, LINE, etc.) and their own webstores
- Designing and implementing high impact promotion campaigns to increase clients' sales
- Ensuring optimal product presentation and visibility on all online channels
- Advising clients on their Ecommerce strategy, in relation to merchandising, promotion planning and marketing activities
- Coordinating with internal (tech, warehouse, marketing) and external parties (marketplaces)
- Potential to evolve to category role with management responsibility

Profile: The ideal candidate should be agile with high drive for results, strong inter-personal skills and is strategic. The role will also require a combination of financial acumen, business development and account management skills:

- 2+ year working experience in e-commerce or International Brands (Marketing, commercial/account management roles)
- Ability to work independently with high level of responsibilities, including direct relation with clients' persons-in-charge
- Good knowledge of Excel, PowerPoint and ability to quickly adapt to new software and tools
- Ability to work in a fast-moving environment
- Fluent English
- Fresh graduates are welcome!

--

## About aCommerce

aCommerce is the leading e-commerce enabler and e-distributor in Southeast Asia, delivering retail solutions for global brands such as L’Oreal and Unilever.

Founded in May 2013, aCommerce has over 1,000 staff across offices and fulfilment centres in Singapore, Thailand, Malaysia, Indonesia and the Philippines.

The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.

## About aCommerce

## Company Overview
- **One-liner**: aCommerce is the largest e-commerce enabler in Southeast Asia, providing end-to-end solutions for global brands to manage, market, and fulfill their online sales.
- **Entity Type**: Private (Series D)
- **Headquarters**: Bangkok, Thailand
- **Founded**: 2013
- **Founders**: Paul Srivorakul, Tom Srivorakul, and John Srivorakul

## Core Business
- Primary industry/industries: E-commerce Services (E-commerce Enabler), Supply Chain & Logistics, Digital Marketing, Retail Technology
- Target customers: B2B — primarily global and regional brands (e.g., L’Oréal Group, Adidas, Abbott, Unilever, Nescafe, Samsung, Nestle) looking to sell online in Southeast Asia
- Mission or purpose statement: "Making E-commerce Easy"

## Products & Services
- **E-commerceIQ**: A unified platform providing a 360° view of business operations, including accounting, merchandising, performance marketing, account management, fulfillment and logistics, omnichannel order management, and business intelligence.
- **Warehouse & Order Fulfillment**: Physical storage and shipping services across 8 advanced fulfillment centers in the region.
- **Online Store Development**: Building high-performing, user-friendly online stores tailored to brand needs.
- **E-commerce Marketing**: Targeted digital marketing services to attract and convert customers.
- **Online Brand Management**: Establishing and maintaining consistent brand presence across online channels.
- **Customer Service Solutions**: Fast, reliable support for end customers.
- **Live Stream Solution**: Interactive live shopping capabilities, supported by 20+ live streaming studios across the region.
- **Consultation & Training**: Expert guidance to elevate client e-commerce strategy and team skills.
- **EcommerceIQ Market Insights**: Analytics suite (formerly BrandIQ) providing measurable data and actionable insights for online commerce strategy.
- **AskIQ**: AI-powered tool for natural language competitor queries and data synthesis.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding raised of **$118.8M** (Series D stage)
- **Notable Investors/Partners**: Ardent Capital (founding investor), Inspire Ventures, NTT DOCOMO Ventures, Sumitomo Corporation Equity Asia Limited, Sinar Mas Indonesia, MDI Ventures (Telkom Indonesia fund), Indies Capital Partners, Blue Sky, Cyberagent Ventures, JL Capital, DKSH
- **Growth Signals**:
    - Raised one of the largest Series A rounds in Southeast Asia ($10.7M)
    - Has achieved group profitability (announced post "aCommerce 2.0" initiative)
    - Operates in 5 countries (Thailand, Indonesia, Singapore, Malaysia, Philippines) with 1,000+ employees
    - Over 33% average month-on-month revenue growth in Indonesia at one point
    - Won Google Global Premier Partner Award for Search Innovation
    - Launched AI innovations including AskIQ, GEO optimization, and smart PDP generation

## Competitive Advantages
- **Scale & Reach**: The largest e-commerce enabler in SE Asia with offices in 5 countries and 8 fulfillment centers, giving unmatched physical infrastructure.
- **Integrated Ecosystem**: Unlike competitors with fragmented tools, aCommerce offers a unified platform (EcommerceIQ) that combines fulfillment, marketing analytics, and AI-powered data synthesis.
- **Deep Regional Expertise**: Over a decade of experience (since 2013) navigating the complex and diverse SE Asian e-commerce landscape.
- **AI-First Innovation**: Actively investing in AI tools for commerce (AskIQ, automated ad creation, shelf intelligence) to provide a competitive edge for clients.
- **Strong Brand Partnerships**: Long-term relationships with global giants like L’Oréal, Adidas, Unilever, Samsung, and Nestle serve as powerful social proof.

## Strategic Focus
- **"aCommerce 2.0" Initiative**: A pivot towards profitability and sustainable growth, which has reportedly been achieved.
- **AI-Powered Intelligent Commerce**: Deep investment in AI to automate and optimize e-commerce operations, from competitor analysis to content generation.
- **Live Commerce Expansion**: Leveraging 20+ live streaming studios to capture the booming live shopping trend in SE Asia.
- **Regional Domination**: Continuing to strengthen its position as the go-to partner for global brands in Southeast Asia.

## Why Work Here
- **E-commerce Career Launchpad**: aCommerce positions itself as a place where employees build a "CAREER in e-commerce," not just a job, with exposure to all facets of the industry in a fast-growing market.
- **Growth & Learning**: Access to leaders and subject matter experts, with opportunities to understand business strategy and direction.
- **Culture & Perks**: Known for investing in employees with solid healthcare, comfortable workspaces, attractive work locations, flexible work arrangements, and free lunch.
- **Scale & Impact**: Opportunity to work with the region's largest e-commerce enabler and top global brands, directly impacting their success.
- **Diversity & Inclusion**: Committed to equal opportunities and a work environment free of discrimination and harassment.
- **Work Policy**: Information on remote/hybrid policy is not explicitly stated, but "flexible work arrangements" are mentioned as a perk.

## Sources
1. [acommerce.asia - About Page](https://www.acommerce.asia/about/)
2. [acommerce.asia - Main Site](https://www.acommerce.asia/)
3. [acommerce.asia - Careers Page](https://www.acommerce.asia/career/)
4. [CB Insights - aCommerce Profile](https://www.cbinsights.com/company/acommerce)
5. [LinkedIn - aCommerce](https://bn.linkedin.com/company/acommerce)

## Other roles at aCommerce

- [Key Account Manager (PH-Based)](https://feeny.ai/job/key-account-manager-ph-based-acommerce-taguig-m1sa7fk82kje) — Taguig, Philippines
- [Senior Talent Acquisition Specialist](https://feeny.ai/job/senior-talent-acquisition-specialist-acommerce-bangkok-7xbr587jnht8) — Bangkok, Thailand
- [Project Manager (Commercial Ops)](https://feeny.ai/job/project-manager-commercial-ops-acommerce-bangkok-4tz2bz22e7z4) — Bangkok, Thailand
- [Business Process Manager - (Marketing Operations)](https://feeny.ai/job/business-process-manager-marketing-operations-acommerce-bangkok-xzbbtgt7r011) — Bangkok, Thailand
- [Specialist - Finance Reconciliation  (6-months CONTRACTUAL)](https://feeny.ai/job/specialist-finance-reconciliation-6-months-contractual-acommerce-taguig-ya1xhhf7zvnz) — Taguig, Philippines
- [Lead - Fufillment (Inbound)](https://feeny.ai/job/lead-fufillment-inbound-acommerce-malaysia-s18yjjqrk6ke) — Malaysia
- [Manager - Affiliate Marketing & KOL Management](https://feeny.ai/job/manager-affiliate-marketing-kol-management-acommerce-malaysia-de525zjp6d6s) — Malaysia
- [aCommerceTheNextGen [2027]](https://feeny.ai/job/acommercethenextgen-2027-acommerce-bangkok-0h658a7e0aqn) — Bangkok, Thailand / Jakarta, Indonesia / Malaysia / Singapore, Singapore / Taguig, Philippines
- [Manager - Marketing Data Insights (Marketing Intelligence)](https://feeny.ai/job/manager-marketing-data-insights-marketing-intelligence-acommerce-bangkok-tccgygeqxwa2) — Bangkok, Thailand
- [Data Engineering Manager (Billing Development)](https://feeny.ai/job/data-engineering-manager-billing-development-acommerce-bangkok-e0qpdw7wkqh3) — Bangkok, Thailand