--- title: 'Associate Media Operations at Nivoda' canonical: 'https://feeny.ai/job/associate-media-operations-nivoda-mumbai-epza3tcagehj' type: 'job' last_seen: '2026-09-11' --- # Associate Media Operations at Nivoda - **Company:** Nivoda - **Location:** Mumbai, India - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-07-22 - **Last confirmed live:** 2026-09-11 - **Apply:** https://jobs.ashbyhq.com/nivoda/2aefab7d-5910-4d8d-8ee7-cbed71c512e0 ## Job description Job Description: Operations Associate - Mumbai Designation: Operations Associate (Media) Experience: 0.5-2 years Location: One BKC, Mumbai (Work from Office) About Nivoda: Nivoda is a global B2B diamond and gemstone marketplace, providing jewelry retailers with access to competitive, high-quality diamond supplies. Recognized for its operational efficiency and commitment to customer success, Nivoda helps businesses grow profitably by minimizing inventory risks and optimizing the supply chain. To know more about us, please visithttp://www.nivoda.net[www.nivoda.com](http://www.nivoda.com) What you'll do: Responsibilities include but are not limited to: - Handle day to day operations of photography machines (Gem Lightbox) - Follow the guidelines and SOPs - Record keeping - Ensure efficient operations/maintenance of machines What you'll need: - Quick witted - Self-motivated/can-do attitude - Great Attention to detail - Can follow steps and guidelines diligently. - Good English, written and verbal will be an added bonus. - Understanding of gemstones would be beneficial. - Flexible to work in extended hours. What you'll get: - Dynamic working environment in an extremely fast-growing company - Work in an international environment - Ample experience to grow and learn. - A great company culture. - Group Health Insurance policy - Unlimited holiday allowance ## About Nivoda ## Company Overview - **One-liner**: Nivoda provides a B2B platform that connects jewelers with the world’s largest range of diamonds, gemstones, melee, and finished jewelry, offering inventory-free sourcing, logistics, and credit. - **Entity Type**: Private (Series C, $92M total funding) - **Headquarters**: London, United Kingdom - **Founded**: 2017 - **Founders**: Andre Woons (Co‑founder & CIO); other founders not publicly disclosed ## Core Business - **Primary industry**: Wholesale Luxury Goods and Jewelry / B2B Diamond & Gemstone Marketplace - **Target customers**: Jewelers, retailers, and jewellery businesses (B2B, SMB to Enterprise) - **Mission statement**: “Make global jewellery trade simple and accessible by empowering our partners with an all‑in‑one solution to run and grow their businesses.” ## Products & Services - **[Virtual Showroom]**: In‑store tool enabling retailers to showcase any diamond or gemstone from Nivoda’s inventory via 360° videos – zero inventory risk, instant quoting. - **[Online Diamond & Gemstone Feeds]**: API‑powered feed that lets retailers display Nivoda’s collection on their own website with full control over quality, size, and automated ordering. - **[Melee & Finished Jewelry]**: A broad offering of melee stones in all sizes and colors, plus made‑to‑order finished jewelry. - **[Nivoda Capital]**: A credit facility that provides flexible payment terms to qualified jewelers. - **[Logistics & Quality Control]**: Express delivery options, consolidated shipping, risk‑free returns, and quality‑control management handled by Nivoda. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: - Total Funding: **$92M** (across rounds) - Annual Revenue (LinkedIn estimated): **$1M** (likely an undercount; actual revenue not publicly available) - **Notable Investors/Partners**: - Series C (Nov 2024): **Northzone** (lead), $51M - Series B (May 2024): **Avenir** (lead), $30M - Series A (May 2023): **Headline** (lead), $11M - **Growth Signals**: - 10,000+ jewelers using the platform - Operates in 20+ countries (offices in London, Mumbai, New York, Amsterdam, Hong Kong, Barcelona) - Headcount: 327 employees (‑0.5% YoY) - Inventory: 2M natural and lab‑grown diamonds, 40+ gemstone varieties - Recent expansion into gemstones (June 2023) and finished jewelry ## Competitive Advantages - **Massive inventory with zero risk**: Retailers can sell from Nivoda’s catalogue without holding stock; the platform handles sourcing, logistics, and returns. - **Integrated technology**: In‑store virtual showroom and API‑driven website feeds reduce operational burden for jewelers. - **Flexible credit**: Proprietary credit facility (Nivoda Capital) lowers barriers for smaller retailers. - **Global logistics network**: Express delivery across US, Canada, and Europe, with consolidated shipping and invoicing. - **Customer‑centric philosophy**: 24/7 support, dedicated account teams, and “customer first” core value. ## Strategic Focus - Continue geographic expansion (new markets in Asia‑Pacific, Europe, and the Americas). - Deepen product lines by adding more gemstone varieties, melee, and custom jewelry. - Scale the credit facility to attract larger retailers and increase order sizes. - Strengthen data‑driven tools (e.g., pricing intelligence, demand forecasting) to help jewelers maximise margins. ## Why Work Here - **Culture & Values**: “We always start with the customer,” “We take 100% responsibility,” “We make big & bold moves.” Emphasis on collaboration, transparency, and long‑term thinking. - **Work Model**: Varies by role – some positions are in‑office, some hybrid, and some remote (e.g., Senior Fulfilment Executive is remote; Salesforce Developer is in‑office). Offices in London, Mumbai, New York, Barcelona, and Melbourne. - **Global Team**: 327 employees from diverse backgrounds across 20+ countries; strong presence in India (40% of workforce), UK, South Africa, Spain, and US. - **Notable Perks**: - 24/7 customer support for internal teams as well - Career development opportunities in a fast‑growing scale‑up - Employee rating: 3.1/5 on LinkedIn (101 reviews), with work‑life balance 3.4, compensation 3.2, culture 3.1 – indicates areas for improvement but also a passionate, mission‑driven environment - **Engineering & Product Culture**: CPO James Morgan highlights solving novel problems; technical teams (74 employees) work on high‑scale marketplace, API, and fintech challenges. ## Sources 1. [nivoda.com – Home](https://nivoda.com/) 2. [nivoda.com – Careers](https://nivoda.com/careers) 3. [nivoda.com – About](https://nivoda.com/about) 4. [LinkedIn – Nivoda Company Page](https://www.linkedin.com/company/nivoda) 5. [Built In – Nivoda Careers, Perks + Culture](https://builtin.com/company/nivoda) ## Other roles at Nivoda - [Account Manager - Australia](https://feeny.ai/job/account-manager-australia-nivoda-australia-rj19yj9m1s50) — Australia - [Enterprise Account Executive, Wholesale Diamonds & Gemstones (Midwest & West Coast, US)](https://feeny.ai/job/enterprise-account-executive-wholesale-diamonds-gemstones-midwest-west-coast-us-933a0zj9pze1) — Chicago, IL - [Jewellery PD Executive](https://feeny.ai/job/jewellery-pd-executive-nivoda-mumbai-2a5vgybba6y3) — Mumbai, India - [Enterprise Sales Development Representative (Europe)](https://feeny.ai/job/enterprise-sales-development-representative-europe-nivoda-europe-5p2818q40630) — Europe - [Enablement and Conversion Manager, Revenue Operations](https://feeny.ai/job/enablement-and-conversion-manager-revenue-operations-nivoda-europe-xyb6g8y8yp9w) — Europe - [Account Executive - German Speaking (Europe)](https://feeny.ai/job/account-executive-german-speaking-europe-nivoda-europe-jf432eanev4q) — Europe - [Account Executive - French Speaking (Europe)](https://feeny.ai/job/account-executive-french-speaking-europe-nivoda-europe-527pk7qaw44p) — Europe - [Sales Development Representative - French Speaking (Europe)](https://feeny.ai/job/sales-development-representative-french-speaking-europe-nivoda-europe-kqxxmer1ag9x) — Europe - [Sales Development Representative - Italian Speaking (Europe)](https://feeny.ai/job/sales-development-representative-italian-speaking-europe-nivoda-europe-shx5nx0m2567) — Europe - [Sales Development Representative - German Speaking (Europe)](https://feeny.ai/job/sales-development-representative-german-speaking-europe-nivoda-europe-a0k7tyrpf2xs) — Europe