---
title: 'Associate, Membership Quality and Reputation at GLG'
canonical: 'https://feeny.ai/job/associate-membership-quality-and-reputation-glg-gurugram-2z9axbq868nx'
type: 'job'
last_seen: '2026-09-25'
---

# Associate, Membership Quality and Reputation at GLG

- **Company:** GLG
- **Location:** Gurugram, India
- **Posted:** 2026-09-24
- **Last confirmed live:** 2026-09-25
- **Apply:** https://glginsights.com/careers/jobs/7985893003?gh_jid=7985893003

## Job description

Job Summary

The Membership Quality & Reputation Team is responsible for ensuring the quality of GLG Network Members. As a Membership Quality & Reputation Associate, you will be focused on screening Network Member profiles for potential quality issues. You thrive in an ever-changing ambiguous environment, multitasking between various responsibilities. In this role you will develop strong, actionable business skills – including time management, prioritization, communication, and problem solving.

Responsibilities include, but are not limited to:

- Effectively manage incoming cases related to existing reports and dashboards
- Investigate quality issues that are escalated from other GLG teams
- Conduct in-depth research on issues/concerns identified using proprietary databases and/or public domain, supporting senior team members on all aspects of quality engagements.
- Ensure that risks are identified, assessed, managed, and reported in a timely manner.
- Collaborate and work closely with global teams in a distributed environment, to protect the integrity of all GLG engagements and to ensure that Network Member profiles are complete, accurate and up to date.
- Provide feedback on new processes, guidelines, and protocols to improve the decision-making process around Network Management quality issues
- Communicate with Network Members and internal stakeholders to resolve any outstanding concerns
- Perform other duties and responsibilities as assigned

An ideal candidate will have the following:

- Ability to work EMEA hours
- Prior experience communicating with internal and external parties across regions and time zones
- Fluent in English (oral and written communication)
- Strong academics with 1 to 2 years of relevant industry experience. Preference will be given to candidates with a background in corporate governance, risk management, quality control, internal audit, or equivalent role
- Strong written and verbal communication skills using a variety of communication channels (telephone, e-mail, in-person, etc.), with experience handling challenging situations and conversations
- Possess excellent Internet-based research skills. Familiarity with using Internet-based investigative tools would be an added advantage.
- Demonstrated commitment and attention to detail
- Proven ability to work independently in a fast-moving environment
- Ability to work effectively independently and collaboratively in a team

## About GLG / Gerson Lehrman Group

GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions.

At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.

We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

## About GLG

## Company Overview
- **One-liner**: GLG (Gerson Lehrman Group) operates the world’s largest expert network, connecting decision-makers with first-hand expertise through consultations, surveys, events, and AI-powered tools.
- **Entity Type**: Private (mature, no recent funding rounds publicly disclosed)
- **Headquarters**: New York City, USA (across from Grand Central Terminal)
- **Founded**: 1998
- **Founders**: Mark Gerson and Thomas D. Lehrman

## Core Business
- **Primary industry**: Expert network / professional services / business insights
- **Target customers**: B2B – large corporations in financial services, consulting, technology, law, and pharmaceuticals
- **Mission or purpose statement**: “Bring the power of insight to every great professional decision”

## Products & Services
- **Expert Calls & Meetings**: Direct, private one-on-one consultations with industry specialists to gather bespoke insights and validate hypotheses.
- **Surveys**: Quantitative and qualitative surveys that capture global views, technical depth, and professional opinions at scale.
- **Events**: In-person or virtual events connecting clients with leading senior experts to understand market shifts.
- **Advisory & Placements**: Embedding experts as deal advisors, strategic advisors, board directors, or expert witnesses.
- **Expert Content**: On-demand access to original and unblinded senior-level expert transcripts.
- **myGLG Platform**: AI-powered platform with features including a conversational agent for project setup, AI-moderated calls, and tools to surface themes and summaries from transcripts.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Not disclosed (revenue is private; no recent funding rounds mentioned)
- **Notable Investors/Partners**: Not detailed in available sources; board includes co-founder Mark Gerson and Roger C. Freeman (Chair)
- **Growth Signals**: Operates globally with hubs in the Americas, Europe, MENA, India, and Asia-Pacific; hundreds of new experts recruited daily; invests in AI to scale human-to-human interactions while maintaining compliance

## Competitive Advantages
- **Largest expert network**: Most varied and senior source of first-hand expertise (hundreds of new experts added daily)
- **Trust and compliance**: Industry-leading verification and compliance frameworks (proprietary behavioral data, third-party checks, largest compliance team)
- **Human-led, AI-in-the-loop**: Combines human nuance with AI efficiency for scale and speed
- **Global client-aligned teams**: 24/7 coverage with teams that understand client workflows

## Strategic Focus
- **AI integration**: Building “agentic” experiences and AI-moderated calls to accelerate time to insight while preserving quality and compliance
- **Network expansion**: Continuously recruiting experts across industries to deepen coverage
- **Client-centric innovation**: Developing tools that surface themes, summaries, and patterns from expert interactions

## Why Work Here
- **Culture**: “High performance with compassion” – a diverse, inclusive environment that values curiosity and fresh perspectives
- **Diversity & Inclusion**: Seven global Diversity Networks and community impact programs
- **Work environment**: Phone-first culture in collaborative, open offices; onsite baristas in New York and Austin; stocked kitchens with healthy snacks
- **Benefits**: Competitive healthcare (dental, vision), retirement savings with match (US/UK), tuition reimbursement, Go1 learning platform, fitness subsidies/ClassPass, recognition rewards platform (Elevate!)
- **Early careers**: Internship program for rising seniors with potential full-time offers; structured Associate role that connects clients to experts
- **Global presence**: Work alongside colleagues in London, Mumbai, Singapore, Dubai, and other hubs

## Sources
1. [GLG Careers page](https://glg.com/careers)
2. [GLG About page](https://glg.com/about)
3. [GLG Homepage](https://glg.com/)
4. [GLG Early Careers page](https://glg.com/careers/early-careers)

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